i am having rim prepaid mobile no. [protected] in the month of june my talktime was debited by 70.00 Rs. when i ask about this deduction to the costomer care service, they replied, that this deduction has been maid for the caller tune, and a download of two filmy songs, i told them that i havent requested for the caller tune or any song, but they said our records shows that you have reqested for the both, in june last week only a camp of reliance mobile company was held in alibag, for the reason to get feedback about costomer complaints, in the same camp i talked to the officer mr. ambarish sing regarding my complaint, then a e mail were sent to the RIM by mr . ambarish sing, after that i was told that i will get refund for the amount witch was wrongly deducted, so i recarged my cell for RS .201, and i was waiting for the refund, two days latter i recived a sms stating your balance is only 17 RS. please rechrge in time to avoid dissconection. i was shoked by this sms, again i complined about this deduction this time costomer care said you have downloaded 20 film songs and caller tune togather, again i told them i have never asked for any song or the caller tune, they keep on saying that our record is showing that i have downloaded 20 items, when i used some strong words, they took my complaint, after few days i got a mail from the company in witch a statement was given that on 25th of june at 3.46AM to 3.55AM, 20 downloads were made, i ask them whether it is possible to dowmload 20 songs in just 9 seconds, they couldnot answer this, i tried to convince them that please treat this complaint as a genuin complaint, otherwise this problem will keep on happening but nobody took me seriosly and the case was closed. i have a doubt in my mind that, could it be a pollicy of these companys to cheat the costomer and become richest, because this perticular company having base of crores of costomers, if a every costomer is cheated by 1 rupee, company earns 30 crores, karlo duniya muthhime ?????????????? dhirubhai ambani ki jay ho ...
Aug 14, 2020
Complaint marked as Resolved
Reliance Smart GSM — hellio tune activation
sir i have a number [protected] since 2 years. yesterday i downloaded a hello tune by dialling 55300. The balance was deducted immediately after downloading but till now the tune has not been activated to my number.So kindly activate the tune immediately or else i am withdrawing ur connection.