I have a hello prepaid Number of Reliance Communications Gujarat Circle (no - [protected]), My reliance hello prepaid have a minus balance, when i go to the reliance dealer, he tried to recharge my number but found that the my number [protected] is a valid prepaid number in RCOM system, i contacted customer care of reliance in this matter on *333 the reliance customer care number, the person misguides me and said that the information for this number can be availed from the dealer only so u have to contact our dealer customer care number *399 which i m not able to call, so i have said Mr. Paresh Chauthyani my reliance dealer to contact from his number and he did, after checking out the details of my number the customer care executive said that the number is dispalying lost connection in RCOM system, I have not given any complaint for the lost connection, whether the company is authorised to register any of the number as lost connection, and I also want to register compalaint against Reliance Customer Care, they have misguided me several times in this matter for 10 days.
I have lost the bill for june and on confirmation(A/c No) from Reliance Communcation-Hari Nagar, I made the cheque for Rs 767/- on 11/7/09(Cheque No-591679 ICICI/Green Park ).
Today I found (13/7/09) that connection is closed.
Please check the same and connect the same immediately
Please confirm
Pleas solve my problem because I am working lady and nobody at home to care all these things.