[Resolved]  Reliance CDMA — Deduction Of balance

Reliance CDMA service provider has call me on my mobile phone no.[protected] on 10.12.2010 by Mr.Rakesh and told me about their recent schem which has been launched by their company on hearing the entire scheme I did not show my interest in subscribing the said scheme and I refused to subscribe that scheme in clear words. On 14.12.2010 when I checked my phone balance amount I came to know that some amount has been deducted from my phone balance when I contacted the customer care I came to known that an amount of Rs.30/- has been deducted from my account for the reason subscribing the aforesaid scheme without obtaining my consent for subscribing the said scheme. Thereafter I feel cheated that without obtaining the consent they have deducted amount from my account. Therefore I request you to kindly take an appropriate action as provided in TRAI Rules and make sure that in future the Reliance Company would not repeat the same thing with me or any other customers.

Yours sincerely

Razia Parween

yes i do faced the same kind of cheating but in a different way
the company itself activates different useless services during
night and deducted nearly Rs.500/-
also the behavior of call center persons was very rude towardds me

My CDMA no is - [protected]. i'm facing a problem that is your service is deducting my account balance without any specification. i talked to your customer care executive but they weren't able to satisfy me by the response.

now i just want to get back my deducted balance or the specification for what the balance has been deducted.

Reliance CDMA — Regarding Caller Tune Activation

Hi,

My Name is Nilesh Singh. My number is [protected].

This is regarding Activation of Caller Tune. I did not asked anyone to activate my caller tune. but this is activated by the reliance people. They deducted 30 rs from my balance. When i am trying to talk customer care executive they are not giving any response regarding this.

Please suggest me what to do...????

I got my Money Back...

Nilesh singh

sir my number is [protected].
22 december, 2010
i got a message your current balance is 0.02.
i am shocked why my balance is down.then i talked with customer but he said me u recievced a add call to activate the song.
but t did not recieve the phone this is the missed call.so how they cut my balance.
so please refund my charges immediately.
i thankful to you for this.

Reliance CDMA — Unwanted caller tunes activated without confirmation

REF: [protected] ... I have already logged the complain on 28/12/2010 saying that there are a lot of caller tunes has been activated without my knowledge & also the company is deducting the money from my prepaid balance. I request you kindly deactivate all my caller tunes & refund the sum charged against that.

Reliance CDMA — Problem For Receiving Porting Code

Dear Sir/Madam,
Problem for getting Porting Code of Reliance CDMA no. is [protected] before 15 days i trying for getting porting code but no response from company. Please take a suitable action. My alternate number is [protected]

Sir,
Unknown deduction Rs30/-has been made from my balance on 22/01/10.Please revert back the same amount.

Thanks,
Arvind Kr.Sinha
[protected].
RANCHI

Go and complaint higher authority and finally to TRAI I am 100% sure you have to change your provider in short time bcoz you will not get any satisfy reply or action from Reliance

Reliance — promo calls at odd times

WHOMSOEVER IT MAY CONCERN

i"m glad to note reply to my complaint on DND of the no.[protected]
but still i'm flooded with the same promo calls and could you please STOP all those promo calls and sms with immediate effect ?

please treat this as SECOND REMINDER.
thanks and my alternate no. u can see changed to airtel [protected].
hope u will make me to continue that number on RELIANCE itself.

thanks
dev

I am sunil
I am using reliance CDMA number ([protected])

On 31/01/2010 Rs.49 Deducted from my account
when on 01/02/2011
on morning when i check my account i found Rs. 49 has deducted from my account then immediate i have call on 198 to know why the money has deducted from my account
At 11.00 A.m i call on 198 and started my conversation to Mr. Rakesh they told that some combo pack activated in your account for that they charge Rs.49.
but i never request to approve to activate the service
they are making me fraud by deducting balance from my account then mr rakesh transfer the call to Abhinav, then abhinav transfer the call to shabana, same problem again, shabana transfer the call to her Tl to MR. parthav. the problem is a same when i ask to transfer the call the direct manager they say manager will call you back in before 1.30 pm on same dated.

i have wait but i diidnt recived the call partan has given me one number i.e. ([protected])
I again call on 198 at 2.30 Pm on same dated then Mis gudu recived the call, but sittl i didnt get proper response regards my balance.

So. sir please take a look of my problem and resolved it.

Thanking you
Sunil

http://www.bwithyou.com/blog.php?user=sunil&blogentry_id=87072

Reliance CDMA — continuous harassment by deducting money again and again

enough is enough, dont know what you guys are upto. i have been complaning since december last year. but theres no response from your side.

i am VERY VERY VERY dissatisfied. i am being harrassed by deducting money all the time.

1) i took ur connection in august, and December onwards getting harassed.. you deduct my money in name of some VAS pack,Without me HAVING subscribing for it.,

on 1) dec 29 money was deducted and later when i called i was said- it was a technical difficulty madam and we are sorry for the inconvenience and that i will be unsubscribed from it, then u paid me back my deducted amount.

P.S : this happened twice within dec-january span but every time I got back my money


2) friday 21st jan - i see my money has again been deducted, when i called i was said—last time the money was refunded back to u mam, but u were still on the list and hence the pack got renewed, and so the money is deducted, and again we are sorry for the inconvenience, and my money i.e rs.10 cannot be returned. Then my service request was raised, and i was said- madam henceforth u will not have any problem, and we are unsubscribing u from all the list. i was also said -- the January subscription will get renewed in next 2 days, so to save my unnecessary deduction, u are putting a cumulative SR which will remove me from the current subscription as well as the renewal that is due on January.



3) i got a sms on 22nd jan - saying my sr has been processed i.e i have been unsubscribed from all packs.



4) jan 24 night, i got sms saying my music mania pack is due for renewal in next 3 days, when i called up, at 10.50 pm. one o[censored]r customer care executives behave very badly with me. i guess u have not taught them to give respect to customers. The tone was very insulting- this is NOT expected out of a reliance customer care executive.



5)i disconnected the call, and when i called back again, i was said i have been already unsubscribed from the music mania pack.



6) and this is the best part-- i still got continuous sms til 25th night saying my music mania is up for renewal in next 2 days,





7) On 25th I went to reliance web world madhapur.. he said i was never unsubscribed from the music mania pack, which means the customer care executives lied that they have unsubscribed,... but he didnot return my money.


u can check ur records that i had called both the times to unsubscribe for it in jan and dec,, and u said me "IT WAS TECHNICAL DIFFICULTY MAM, WE ARE SORRY FOR THE INCONVENIENCE, WE ARE REMOVING U FROM THE LIST" after which u did return me money,, so how am i suppose 2 know u have unsubscribed me or returned money only??and when i already have asked not once but twice since december to keep me out of all this, why did u still keep me subscribed for it? thats a very inteligent way to keep on deducting money.. and tell customers that SUPPOSEDLY we have opted for activation of pack.for activation of a pack.. u need to understand telugu right? i never rejected any reliance calls.. neither did i ever press any number how can i OPT for it?

8) on the name of "hunvmusic260" u already deducted my money.. and never gave it back.. and gave crap as reply that "you have been charged correctly for the renewal of "HunVMusic360". Hence, we are unable to process your request for the same.".

then u said --Further to your query, please note that no other VAS Pack is active on your number.


so may i know for what reasons i got my balance deducted on 28th jan? when i called customer care they said some musicpack has been renewed.. though yes they did give me back the money.


9) AND I AM AGAIN VERY PLEASED TO INFORM YOU, YOU HAVE AGAIN DEDUCTED MY MONEY SAYING I HAV RENEWED some pack. MAY I KNOW WHAT ALL IS THIS?


)1st u guys deducted my money and never returned it back.



2) when i ask u to unsubscribe me, u return the money but don’t unsubscribe me and continue deducting money in next months on the name of renewal.



3). u r raising SR and then closing it without even processing it


4) and ur customer care has no manners.


5) even after repeated requests there is no change in your behaviour.and going on deducting my money evry next week,


i On 26th i got a call but i was in meeting. and then u guys never ever called me back for feedback.what all is this??

Reliance CDMA — sms is charged at 1 rupee per sms in spite of my 19 rs sms pack.

my mobile number is [protected]..i have recharged my account with 19 rupee sms pack (1 paisa sms pack) on 06/02/2011.but after that also i was charged at 1 rupee per sms and i lost my balance..please check out my account and solve my problem..thanx..

Reliance CDMA — Disturbing in activation

I take mobile with CDM connection From Reliance shop But my mobile connection Deactivated by the service provider due to Verification now verification has been done but my number is not active till now
i requested to u please take this issue seriously i am realy fade with the reliance
NAME SANJAY TIWARI
MO.[protected]

Reliance CDMA — deduction of money without the consent of consumer

Dear Sir,

I'm using Reliance mobile since last 4 years. But in between last 4 months the service is so bad that I can not describe.

With due respect i want to say that I'm using reliance mobile connection No. [protected]
when i have recharged my a/c with Rs. 150/- on dated January 24, 2011. after recharging the a/c when i have checked balance was Rs.149.44 but when i have checked on February 6, 2011 the balance was Rs. 118.44/- i'm sure in this period i have not made any calls. I have made calls to reliance customer care center more than 20 times Today but the number was busy. Earlier they also auto-activated caller tunes on my mobile without my consent. So kindly give me resolution regarding this complaint as soon as possible.

I hope & expect That consumer forum will take proper action on this issue and deducted balance would be recovered. I hope that in future also company will be faithful towards their consumers.

Thanks
Sandeep
Moblie No: [protected]

Reliance harass its consumer!

Reliance CDMA — illusion sms

I have received a sms on 05/02/2011 that is,
"CONGRATULATION YOUR MOBILE NUMBER HAVE BEEN AWARDED GBP 1,000,000.00
FROM UK NATIONAL MOBILE LOTTERY
TO CLAIM CONTACT DR MARK
VIA EMAIL:[protected]@live.com
From:
BA-GOODNEWS
What should I do for claim?
my contact no.[protected]
email id:[protected]@gmail.com

Reliance CDMA — wrong deduction of charges

sir reliance cdma company is deducting charges without any schemes subscribed by customers.their customer care also donot listen problem and their is no solution of complains.the company is doing fraud many times by deducting unfair charges..
my mobile no. is [protected].

Reliance CDMA — Reliance CDMA Convert to Reliance GSM

Dear sir have registerd port service releince CDMA to Relince GSM date[protected] but sir abhi tak mera no convert nahi hua hai mene kai baar relince call center per phone kia or compliant bhi kia hua hai but unka ek hi jabab ata hai sir wait kijiye akhir kab tak wait kare hum... govt k rules k according tho after 7 days me ho jana chaiye sir muje bahut paresaniya face karni pad rahi hai pls jaldi se jaldi mera no port karane ki kripa kare anyatha muje majburan company k virudh jana padega... jis no ko main port kara rha hun usko yha mention kar rha hun [protected]

Vikas Bansal
Agra