[Resolved]  Reliance CDMA — Service activated without knowledge

rcom/cdma mobile — activated service without my knowledge

I am using reliance cdma mobile .My number is [protected].The company charged me for MIVkhel pack without my knowledge.when i inquired about it customer care they said it was activated by me and we just charge for your renewal.
First of all i never activated this service ,secondly they never informed me that the amount has been deducted from my prepaid account.When i asked customer care when did i activated this,one of them said in june and other said in september.
If by mistake also i have activated this ,they should have informed that such and such service has been activated in your mobile i was never informed so.
kindly advise on this matter.

Reliance CDMA — service activated automatically without informing

On 22nd Aug 2011 I got a SMS from 54646 saying that Morari Bapu Quotes service has been started and Rs. 7 will be deducted every week. I have not subscribed this service. They have automatically activated this service without any prior information nor they took any permission. Previously in July 2011 also they have started a service without informing and had to get it stop by taking lot of pains but still they did not refund my money. Please help me out.

same thing happen to me. I got a message telling that activation of bipasha fitness. But, i didn't activated it. A month ago, the same service activated on my number without my notice but after one week i de-activated this service but again it gets activated.

let me know the procedure to download the call details of my number [protected]

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 103/- has been posted into your account.


Regards,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care