[Resolved]  Reliance Communication GSM — Deduction of balance and activation of pack without my consent

Reliance GSM — without activation deduction the balance

sir
i m ashish since 4 month i m using ur gsm reliance service.but this month i have activated the dnd service but then also i recives the unwanted call.& with any activation service they have detected my balance. when i confirm with ur costomer call they said "sir u only activated the service" but this is not truth. sir this is happend 2 times with me & same answer give by service provider. so kindiy check my detail.
regards
ashish singh

Reliance GSM — wrong deduction and activation without permission

i m using reliance gsm in haryana. 30rs has been deducted from my a/c and voice chat service has been activated without my permission. i hav not opted for this service in any marketing call or in any call made by me. when i called to customer care helpline in this regard, they did not give any satisfactory response.
in first call executive told me that 30rs has been deducted bcoz i opted for this service in a marketing call.
in next call executive told me that their system is not updated and told me to call after SOME time but didn't tell me the specific time. and now i can not contact to them bcoz my customer care helpline has been barred by those call centre executives.
pls help me in this regard. i want my 30rs back and customer care helpline active.
my number is [protected]

RELIANCE COMMUNICATION / GSM SERVICE — MONEY DEDUCTION WITHOUT ACTIVATION

sir ,
my mobile is deducted rs 50 without any activation of new services , and i didnt got any appropriate answer from call centre jst got the complaint number . my complaint number is[protected]

Reliance GSM Smart — Wrong deduction from my main balance and unwanted telemarketing calls

Rs. 20.00 has been deducted from my main balance. When contacted the customer care representative after 150 times of dialling, the customer care representative told me that RASSHI FAL and PANCHANG service has been activated and assured me that the service has been deactivated. When filling up the application form for SIM, I have clearly mentioned that I am not interested in receiving Telemarketing calls. I also have lodged the complaint for discontinuation of the telemarketing calls.The customer care representative assured me that the same hasbeen deactivated and I shall not receive any telemarketing calls now on. But the same has not been deactivated and I am fed up with these unwanted calls during important meetings.The customer care representative has not issued me any complaint id though I have asked for the same.

Reliance Communication — Activation of Combo pack

I'm areliance customer my mobile no. is [protected] reliance company has activated combo pack on my no. withiut my confirmation and 49 rs have been deducted from my ac. I made a cal lon 30333333 and lodge a complaint my complaint no. is [protected].
one more complaint is from my friend his mobile no. is [protected] he also victim of same activation on 18 apr 2011 the pack was activated and he niether recieved any call, sms nor he initiated any request customer care at first refused to lodge the complaint when scolded he just promised to transfer the call to senior department and put on hold for more than 15 minutes we don't have this much time to spare for our solution.

Reliance Communication — Unwanted service activation & Balance Deduction

I am fed up with reliance and its customer care department. They activate service without asking me and balance get deducted automatically when i recharge my mobile. Moreover, I also activated DND service. Still nothing gets improved. When I call customer care, they say you activated services. It happened 100 times at least. I dont understand if i activate a service why should i complain. Considering the above reason, I stopped recharging my mobile. Again, they messaged me if you dont recharge your mobile, the service will get terminated. Since my number is very important, I rushed to recharge. As soon as I recharge, balance will get deducted. I called customer care, they said you have activated it. I am at a loss what to do.

Even i complained here, some three months ago, but nothing happened. Then, I stopped calling and recharging from this number, again i received a threatening message of terminating the number. Then, i had no way but to recharge, and the same thing started happening. Please suggest what should i do? Is there any way to solve my problem?

Reliance Communication — wrong deduction of balance due to unwanted services and activation of unwanted services

dear sir i am arvind from indore. this company activate unwanted services without information on my mobile and wrongly deduct the balance. customer care service of this company also very bed. when we contact on customer care the call never connected sometime it connect. and customer care executive response not good they put call on hold and never back.

Sir,


We extremely regretted to informed you that whenever the following SIM is recharged automatic deduction of prepaid balances occurs due to unwanted service packages activated in under mentioned SIMs: -

1. Reliance SIM No.[protected] in favour of Sankar Rai.

2. Reliance SIM No.[protected] in favour of Maya Rai.

Therefore, you are requested to kindly look into the matter and deactivate all activated packages from above mentioned SIMs as soon as possible to cater any further problems please.

Thanking you in anticipation.

Sankar Rai

sir,

Deduction of balance and activation of pack without my consent

We extremely regretted to informed you that whenever the following SIM is recharged automatic deduction of prepaid balances occurs due to unwanted service packages activated in under mentioned SIMs: -


I have reliance GSM communication Mb. number --> [protected]. (Satyaveer Singh)

Reliance GSM communication activated a service pack viz. Sursangeet service pack and deducted Rs 30/- per month without my consent.

This number using on roaming So, On calling customer care, they told me that we do not done any help on roaming number .I have also send the message to sursangeet service, but they are unable to process my request.The service was activated during the month of May 12 without my concern.


Therefore, you are requested to kindly look into the matter and deactivate all activated packages from above mentioned SIMs as soon as possible to cater any further problems please.

Thanking you,