Reliance Communications Complaints & Reviews

SIM BLOCKED - PUK CODE REQUIRED
Dear Sir,

I am a consumer of you RELIANCE SMART GSM service. My SIM card has blocked and needing a PUK code for the same.

Having continuous follow up with customer care service, they did not turned up to show any interest in unblocking my SIM card neither they are providing me PUK code for the same.

I need your intervention in the matter to solve it urgently as I am cut from all my touches.

My Blocked No is - [protected].

For any further details, you can mail me at [protected]@gmail.cpm or can call me on [protected]

Dear Sir,
I was suffering from last few months because I am receiving losts o[censored]nwanted calls from custumer care for downloading ring tones, sms pack etc.
Last week Reliance activated some ringtones in my no. (+[protected] without any information and clearance from my side. They have also deducted some amount from my balance account. Also everyday I am losing some money from my accont for nothing. They disturb me anytime with these numbers i.e.[protected] / 474 / 767 /[protected] etc.
Therefore, I am requesting you to solve my problem. Please be so kind ask you customer care responsibles to stop all unwanted calls and all messages from RM-Reliance gruop.
Sure of your kind understanding. Thanks in advance.
Best regards,
Illyas (Raj)

It was my MNP Request with in Reliance from CDMA to GSM MDN: [protected]

I requested for MNP with in Reliance from CDMA to GSM for my MDN: [protected], By visiting at web world (WW) in Ranibagh (Dayal Infocomm) on Friday, April 1st, 2011., wher they told me about the timelines (SLA of 7-9 days) of this service but it was not done as per the SLA, where I did everything they said. I visited the web world several times but they didn’t had any information so I placed an online complaint on 04/14/2011 which was closed without giving any solution. I started doing followup to get it done and after doing regular follow up with web world & on the customer care number (CC#: *333 & 198) there was no resolution and the people were not willing to note my complaint even moreover they were providing me New SLA each time of my contact and then I requested them if MNP is not possible then please cancel my request I will go some different carrier now but then they didn’t canceled it & they raised another request on behalf me without notifying it to me & blocked my old SIM the CDMA one and activated the new SIM the GSM one after good hours in the night of weekend but it has nothing to work like a mobile phone & then I again lodged an online complaint after various attempt at CC# & WW till 5 days continuously to get it resolved at WW or the CC# where the response was as usual
Mean while I noticed that my profile in their record is not as appropriate as I had provided them so I added another online complaint. And after all these I felt very bad…it was like I did biggest mistake of my life because I was taking care of my emotions with thousands of my contacts & reliance…it’s been almost 10 years I am the customer of reliance & never trusted any other carrier….somewhere in 2002-03 I got first reliance connection in UP (MDN: [protected] prior to this it was an local number 0551-****536 ) then I changed the circle to Delhi in 2005 I requested for number change with same relationship & I got this number (MDN: [protected])

Well I’ve placed last complaint, when I got support of my neighbor with MDN: [protected] he gave me this phone & said continue with this number.

"Few questions that I have, are for TRAI….what type of Guidelines are given to these carriers to do so? Please make it available publicly. also, since TRAI is regulator in India what are the checkpoints that they have to ensure that this is going BAU."

In case anyone have any questions, please let me know on my new number provided by my neighbor.

Thanks and Regards!

Deependra K. Verma

Dear Sir
My mobile no is [protected]. i have a use a reliance Service it is very good.
i have registerd my number of DSR and it is Register but some time i have use R2R Service and given me msg your DSR service hasbeen deactive this is not fair i request you sir plz start my DSR service. if you r not start DSR Service i have use the MNP(Mobile Number Portability) power and change the provider.

thank you

sir
My name is Naukhez Naushad and i am using reliance gsm prepaid services. My mobile number is [protected]. Yesterday Rs 30 of my balance was deducted and when I called the customer care they told me that I have activated a cricket pack for which the amount was deducted. I have never activated any pack and when i told them they refused to accept this. Now they are refusing to refund the money deducted. They always activate some pack or other witout my permission. I am fed up with all these and I would like to complain about these unhuman activity by reliance company and I want u pls take some action against them. after activating the donot disturb service still i get unwanted calls.
Please help me to get back my balance back and do needful.

dear sir

sir this is my reliance cdma no. [protected] , i am change my mobile service provider in port. i go to smart to reliance cdma in last two month ago,
but last 15 day my mobile is totley dad. reliance cdma customer c'not lesan my complaint. i am complaint nodal officer {ms.shweat rai] in bhopal but she can't help me, then i complant appellate authority {mr. virender bhandari } but no action for my complaint. sir this is my very old number to contact to people.
sir plz help me and take action to my complaint.
tankyou
this is my other no. [protected] your
anand deshkar
seoni mp

Sir, I have done my mobile no portability from Airtel to Reliance 3G. But since 7 days my portability has not done by Reliance Communications by which i am unable to attend my important calls and facing unnecessary problems. So i request the authorized dignitaries to look after the above matter.
Thanking you.

My Number is [protected].
I write a complain because there is no any response of my complain that i complained dated 23/03/2011.The Complained is for Activation of Aaj ka Vichar-REL-CDMA pack WITHOUT ANY REQUEST AND RS-30/- WILL BE CHARGED by the Relience Services Provider.
Now i want to say that Today 29/04/2011 Aaj Ka Vichar-REL-CDMA pack WILL WE ACTIVATEED Again WITHOUT ANY REQUEST AND RS-20/- WILL BE CHARGED .When i complained to the customer care he say that this is activated my a message but both dated i dont send any message for activate this pack.

Hello,

I requested for port out on 11 Apr 2011 at that time you have rejected the request saying that there is overdue and you have to pay it.
I paid the amount and still it hasn’t processed when I called today to Customer Service Center, the respective service representative told me that your request has been rejected as you haven’t completed 90 days. Actually I have taken the services of Reliance GSM on 8 Jan 11 but still they are saying you haven't completed 90 days I don't know how they are calculating 90 days.

So again I have given the Port out request today on 28 April 2011. So kindly process it ASAP

I want to leave this network because I am extensively travelling to Bangalore, Mumbai and Hyderabad and while travelling I am not getting any coverage on highways.
I am able to see 1 or 2 network bars but when I am trying to call I am getting error as “Network Error or Network failed”.
I need to contact others while travelling and vice versa but I am unable to contact or not getting incoming calls also due to this problem.

I have cleared all my overdue till date.

When I am every time ask the status I have got different answers the customer service representative says you have to process it from Web World and the Web World representatives says you have to call service center but I haven't got any proper information for the same.

Kindly refer the below details it clearly shows the 4 invoices are generated and also I have paid the amount for respective 4 invoices.

Bill Details - Mobile GSM - [protected]

Sr. Relationship No Bill Date Amount Due Date Invoice Number
1 [protected] 25-Apr-11 876.00 13-May-11 [protected]
2 [protected] 25-Mar-11 1102.00 12-Apr-11 [protected]
3 [protected] 25-Feb-11 1229.00 15-Mar-11 [protected]
4 [protected] 25-Jan-11 186.00 12-Feb-11 [protected]


Payment History - Mobile GSM – [protected]

Sr. Payment Date Receipt Number Payment Mode Amount Status
1 26-Apr-11 S[protected] Credit Card 1000.00 Paid
2 13-Apr-11 S[protected] Debit Card 900.00 Paid
3 25-Mar-11 S[protected] Credit Card 1102.00 Paid
4 26-Feb-11 S[protected] Credit Card 1220.00 Paid
5 12-Feb-11 S[protected] Credit Card 186.00 Paid

Please do needful as early as possible.

Regards,
Shashank

p>i am pardeep.live in STATE-HARYANA,DISTT.-ROHTAK,TEHSHIL-MEHAM,VILLAGE-FARMANA KHAS.I AM USING A RELIANCE HELLO Phone 2008 to 2011 .this is the best network in all india.but a few months a network problems in our village. the RELIANCE TOWER is stand in a house.when the Power(lite) is gone they were not start the Genreter and Network is gone. our village use 500-600 reliance conaction.they were very sad .they said if they not soul our network problems they will PORT the all Reliance Nombers in any company.where there the tower sitwated the tower guard sell the genreter OIL(DIZEL).and not start the genreter.and the power is gone the Network is also gone.
please this ditel i given to you not give any body.because there were a problems to me .because tower gaurd knowen to me.if you not solved our problems we PORTthe all nombers.
My other no. [protected]
My reliance hello.no.[protected]
please help our and take actions as soon as possible.

DEAR

KINDLY SOLVE THE PROBLEM. YOU CAN CHK THE MY CDMA MDN DETAILS. I AM A CUSTOMER OF YOUR COMPANY SINCE 08 YEARS. FIRST I AM A POSTPAID CUSTOMER, THEN I CONVERT PREPAID . BUT MY NO WAS SUSPEND 21.04.2011. I WANT TO KNOW WHY MY NO WAS SUSPENDED? CDMA MDN -- [protected]
ALT NO- [protected]

REGARDS
GOPAL BALABANTARAY

hi,
my cell no. [protected],
after very 3-4 day a caller tune will be automatically downloaded from this number. i have given complaint in call center but the problem is not getting solved, every time they deduct money from my account.
six day back a caller tune was automatically downloaded and they have deducted sum rupees, wen i try to complain about the matter but coustomer care service are not gve me reply.
my Email address: [protected]@rediffmail.com

plz help me out i have contacted the call center many times but no any benefit, i want my money back.

call center people r saying that this caller tune is downloaded by us, but this is not true, we want 2 take legal action against them

hi, please find the copy of previous complaints forwarded to reliance gsm . very sad to inform that no action has been taken yet.
You are requested to look into the latest complaint of 18 Apr 11 for justified solution.
Thankyou
Ajay Kumar

Mon, 25 Apr '11
10:31a
Consumer Daddy
Re: Consumerdaddy Email Support - reliance gsm service
Fri, 22 Apr '11
Subject: Refund of charges
From: "Ajay Kumar"<[protected]@rediffmail.com> Fri, 22 Apr 2011 21:37:45
To: "gsmcustomercare"<gsm.[protected]@relianceada.com>
Show full Headers | View blocked images in this message
Sir/ Madam

Please here with find all the previous mails i had send to you. Based on these please take the decision , copy of same is forwarded to www. consumer dady.com also.

Subject: Refund of charges
From: "Ajay Kumar"<[protected]@rediffmail.com> Mon, 18 Apr 2011 23:49:28
To: "gsm.[protected]@relianceada.com"<gsm.[protected]@relianceada.com&g...⇄
Show full Headers | View blocked images in this message
Respected sir/ma'am,

I am your preepaid customer for more than a year. My no. is [protected]. On 16 Apr i checked m y account balance and shocked to find that 30/- were deducted from it. immediately i called the customer care. It wasreplied that some Trisha Pack has been activated on my no. without my knowledge. Irequested to lodge a complaint and reimburse the money at earliest but server was down and CCE could not do any thing. Next dy again i called but still there was same problem. Third thime only your CCE could lodge a complaint regarding this. I told to forward the complaint no. but still not received yet. She told action will be taken with in 24 Hrs. When on 18 Apr i called Sushila (cce) put my call on hold for 10 m and then the call was ended . Again i made a call and the reply was not satisfactory as CCE told it was activate from my end and money could not be refunded.
Ironically i would like to mention that on my no.DND was activated on 24 Jan 11. Then how this can take place?
It is my request that please look in to the matter seriously and do the justice because for you i think the satisfaction of customer is above all.
Thanking you

Ajay Kumar


Reply
Forward
Delete
Subject: Re: 'ADAG=[protected]' Reference your mail
From: "Ajay Kumar"<[protected]@rediffmail.com> Thu, 23 Sep 2010 16:20:42
To: <gsm.[protected]@relianceada.com>
Show full Headers | View blocked images in this message
sir/madam,
Thanks for the refund.
Ajay

On Sat, 18 Sep 2010 23:26:04 +0530 wrote
>
Dear Customer,
This is with reference to your mail regarding account balance wrongly chargedfor caller tunes facility issue towards Reliance GSM number[protected], kindly note waiver amount of Rs. 20/- has been posted in your account on[protected]as per our records.
Yours sincerely,
Amit R Singh
GSM Customer Care
Reliance Communications.
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.
This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


Subject: Re: 'ADAG=[protected]'Reference your mail
From: "Ajay Kumar"<[protected]@rediffmail.com> Fri, 17 Sep 2010 18:45:05
To: <gsm.[protected]@relianceada.com>
Show full Headers | View blocked images in this message
sir/madam,
I request u to do the needful at earliest, because of the present situation iam even afraid to recharge my mobile.
Thanks

On Fri, 17 Sep 2010 15:42:19 +0530 wrote
>
Dear Customer,
In response to your e-mail Caller Tune issue, please note that we have taken up your issue with the concerned department for the necessary actions to be taken and you will get the confirmation shortly.
Regards,
Sunita Saini
GSM Customer Care
>Reliance Communications
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.
This electronic message transmission contains information from Reliance Communications Ltdand is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
-----Original Message-----
>From: Ajay Kumar ([protected]@rediffmail.com)
>Date: Saturday, September 11, 2010 01:27 PM
>To: gsm.[protected]@relianceada.com (gsm.[protected]@relianceada.com)
>Subject: Re: RE: Reference your mail
Sir/Madam,
>It is indeed very sad that u have put all the blame on me. I would like tobring itto your noticethatvide e-mailon 08 Aug 10from your end CRBT service was deactivated from my no. I have got mail as a proof as well. Now my question is that why still it is there and what are the reasons for continuation? You had deducted more 20/- from my account on 30 Aug 10. Is it justified ?
>I had approached to you on 04 Aug 10 via mail that service is not at all required by me. Since then only got Rs11 back. you had deducted 30/- and now 20/- more. It is my humble request that amount deducted be posted back . Reputation of company depends on thevalue/ care given tocostumer only. For mere 50/- you may loose your valuable costumerand company's reputation as well.
>Below am giving u the details for your necessary action. This time hoping for solution only
>Ajay Kumar
>
>On Thu, 02 Sep 2010 19:16:08 +0530 wrote
>>
Dear Customer,
This is with reference to your e-mail regarding Caller tune issue. As per our concerned team the charges levied to you for theCaller tune facility used are correct. Also noteactivation of Caller tune is doneas per your choice. Hence, we are unable to process your request for the waiver.
Further, we would request you to revert us with the belowmentioned details as per our recordsat the earliest in case you want to deactivate this facility.
· NameAjay Kumar
· Billing address
· Date of birth.17 Aug 1980
· Last amount recharged. 110/-
· Mode of recharge.From retailer
· Activation date.
The details furnished by you would enable us to assist you better.
Yours sincerely,
Preity Pise
GSM Customer Care
Reliance Communications.
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.
This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
-----Original Message-----
>>From: Ajay Kumar ([protected]@rediffmail.com)
>>Date: Monday, August 30, 2010 05:00 PM
>>To: gsm.[protected]@relianceada.com (gsm.[protected]@relianceada.com)
>>Subject: Re: RE: Reference your mail
Sir,
>>I am sorry, i can not understand why this has been done to me third
>>time. This time I can not take it as a mistake. I think it is done with
>>some purpose.
>>Today morning i received a sms regarding CRBT charge deduction of Rs
>>20.Since first, the service was activated on my no.[protected] iam
>>continously requesting that i do not need this service even then you
>>are deducting my account balance regularly.
>>I am taking it seriously now. In this regard I have given complaint
>>vide C No.[protected] dated 30 Aug 10.
>>You are requested to refund my balance of 30(last deduction)+ 20
>>(fresh)
>>Hoping for the good,
>>
>>Ajay Kumar
>>
>>
>>
>>
>>
>>
>>
v:shapes="_x0000_i1025">
Subject: Re: 'ADAG=[protected]' Reference your mail
From: "Ajay Kumar"<[protected]@rediffmail.com> Sat, 11 Sep 2010 13:26:41
To: <gsm.[protected]@relianceada.com>
Show full Headers | View blocked images in this message
Sir/Madam,
It is indeed very sad that u have put all the blame on me. I would like to bring it to your notice that vide e-mail on 08 Aug 10 from your end CRBT service was deactivated from my no. I have got mail as a proof as well. Now my question is that why still it is there and what are the reasons for continuation? You had deducted more 20/- from my account on 30 Aug 10. Is it justified ?
I had approached to you on 04 Aug 10 via mail that service is not at all required by me. Since then only got Rs11 back. you had deducted 30/- and now 20/- more. It is my humble request that amount deducted be posted back . Reputation of company depends on the value/ care given to costumer only. For mere 50/- you may loose your valuable costumer and company's reputation as well.
Below am giving u the details for your necessary action. This time hoping for solution only
Ajay Kumar

On Thu, 02 Sep 2010 19:16:08 +0530 wrote
>
Dear Customer,
This is with reference to your e-mail regarding Caller tune issue. As per our concerned team the charges levied to you for theCaller tune facility used are correct. Also noteactivation of Caller tune is doneas per your choice. Hence, we are unable to process your request for the waiver.
Further, we would request you to revert us with the belowmentioned details as per our recordsat the earliest in case you want to deactivate this facility.
· Name Ajay Kumar
· Billing address
· Date of birth. 17 Aug 1980
· Last amount recharged. 110/-
· Mode of recharge. From retailer
· Activation date.
The details furnished by you would enable us to assist you better.
Yours sincerely,
Preity Pise
GSM Customer Care
Reliance Communications.
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.
This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
-----Original Message-----
>From: Ajay Kumar ([protected]@rediffmail.com)
>Date: Monday, August 30, 2010 05:00 PM
>To: gsm.[protected]@relianceada.com (gsm.[protected]@relianceada.com)
>Subject: Re: RE: Reference your mail
Sir,
>I am sorry, i can not understand why this has been done to me third
>time. This time I can not take it as a mistake. I think it is done with
>some purpose.
>Today morning i received a sms regarding CRBT charge deduction of Rs
>20.Since first, the service was activated on my no.[protected] iam
>continously requesting that i do not need this service even then you
>are deducting my account balance regularly.
>I am taking it seriously now. In this regard I have given complaint
>vide C No.[protected] dated 30 Aug 10.
>You are requested to refund my balance of 30(last deduction)+ 20
>(fresh)
>Hoping for the good,
>
>Ajay Kumar
>
>
>
>
>
>
>



Reply
Forward
Delete
Report Spam
Actions
Print

Close this mail
Mon, 18 Apr '11

11:19a
gsm.[protected]@relianceada.
Refund of charges
Sat, 16 Apr '11

5:39a
AFGIS
Re: H B L
Thu, 7 Apr '11

10:53a
AFGIS
Re: HBL PAYMENT OF NEXT INSTALLMENT TO AFNHB
Wed, 16 Feb '11

2:37a
[protected]@yahoo.com
Re: lovebaby23 - India - Madhya Pradesh wants to meet you!
Thu, 10 Feb '11

9:22a
sanjeev
Re: 14th Feb 2011: Do not buy Petrol
Wed, 5 Jan '11

12:06a
AFGIS
Re: HOUSE BUILDING LOAN
Fri, 10 Dec '10

9:11a
Merrybeby Merry
Re: MY DEAR PLEASE I NEED YOUR ASSISTANCE
Mon, 6 Dec '10

2:55a
[protected]@iaf.nic.in
House loan
Sun, 5 Dec '10

9:05a
[protected]@yahoo.com
Friendship

9:01a
[protected]@yahoo.com
Friendship
Fri, 26 Nov '10

7:51a
[protected]@gmail.com
Re: Contact Information of anu

7:46a
[protected]@rediffmail.com
Re: Iam Priya call me..
Wed, 24 Nov '10

9:48a
swetha.[protected]@gmail.com
Re: Contact Information of swetha

Select All - Delete
Report Spam
Actions
View mails - By Date
FirstPrev1 - 15NextLast

© 2011 Rediff.com India Limited. All rights reserved. Disclaimer Privacy Policy Write to us

To,

sir
my name is deepak pawar and i am using my friend sim no. [protected] one month ago there was two services i.e ipl score and other are automatically activated. i call customer care to deactive it he said that within 48 hrs it will deactivate, after 48 hrs the services was not stopped, i call him 5 times but the service was not stopped and my balance was automatically cut. now i am sending this complaint to u do the needful and i am launching this complaint to jago grahak jago.

thanking u

deepak pawar
Asst.professor
govt college of pharmacy

I purchased Reliance Net connect broadband Device for 2 months Back.The no is: [protected].

That device speed is very very low.and i register a complaint in customer care. complaint no:[protected]

I called their toll free no many (10- 20) times and asked reg this.. but there is no result till now.
now i m getting the speed of 200 - 300 kbps in day time average. but in night times i got the stupid speed of 80 -100 kbps only. the person who s sold this device he told the average speed of 2 mbps. But they advertise the max speed of 3.1 mbps.but i did not get the speed more than 500 kbps. it also happens 1 or 2 times only.

they make stupid calls again and again to disturb me like to open ur browser and clear the cookies ,clear the history, and change the settings like.

Finally i called more than 20 times to customer care,after one month 3 - 4 people from technical service team came to my place one by one , they are research every thing............and finally told me there is no problem, every thing is good and the speed problem will solved tomorrow.

next day onwards,...................... im getting the superbbbbbbbbbbbbbb speed of 100 - 150 Kbps at noon times.. in night times it ll goes very very high speed of 50 -60 kbps.

I want to know only one Detail. the great No 1 Reliance Network company can solve the issue r not?
if not, i want return my Amount which is paid for device. otherwise im ready to file a complaint through Consumer court.

Thanks & regards,
K.M.Balakumar.

Dear Sir,

This is regarding the complaint against customer care executive of Reliance India Mobile, My name is "Madhwendra Kumar Singh" and my mobile number is - [protected], earlier I was into CDMA of Reliance but now I have switched into GSM service of Reliance.

Today I got a call from[protected] at 04:40 p.m. from one of the customer care executive of Reliance India Mobile and I was explaining him about why I switched to GSM service, the line got dis-connected and I got a call from - [protected] at 04:43 p.m. from the same person and he started to abuse me and then he dis-connected the phone.
I don't know what happened, why he started to abuse me, you can check out the recording of the conversation that i had with him when he called earlier from[protected]. After that call my mental condition is not good.



Thanks with regards
Madhwendra Kumar Singh
News-11 (Bihar-Jharkhand)
+91-[protected]

I Customer of RCOM Gsm [protected] from my mobile balance Rs 30 is deducted Reason given that song renew charges dt 26-April Complain date[protected] talk to Vikas Thakur . Every time this company is cheated in febuary and march 2011 they deducted Rs 51 three times for GPRS using. I donot give any request also my phone doesnot support GPRS so why i will enable that services. I also call Customer Care in March end they confirmed me that no plan is activated in your no. But STILL ON 26 APRIIL RS 30/- DEDUCTED also they didn't provide me the detail when i activate this service . I WANT TO KNOW WHY I WILL PAY FOR THAT SERVICES WHICH I DON'T ACTIVATE . I AM 28 YRS OLD AND I KNOW HOW TO ACTIVATE. I MU POINT OF VIEW RCOM IS VERY VERY VERY VERY BAD COMPANY. DON'T TAKE RELAINCE GSM CONNECTION. IT IS MY BIGGER MISTAKE .

Dear Shisheer Gupta

As per our discussion on phone dated 16 Apr,11, regarding deactivation of internet subscription and abt the refund of bal.u have refunded was a great job done by u or ur company.I was happy and i thought problem is solved.but that is not the case, today only again; i got the msg about Auto Renewal Internet Subscription and bal is deducted from my account.
Now can u please help me out of this problem, that why again and again this problem is not solved.Is this problem is so complicated or wat?
In short i request you to pls look into the matter and help me out.

thanks & regards
Savita Sharma
[protected]
Mumbai.

I had submitted a complaint to Reliance Communication Ltd., at their customer care email address on 12.4.2011, regarding inflated Bills raised by the Company.


After that I have sent REMINDERS to the Company on 13.4.2011, 14.4.2011, 16.4.2011, 21.4.2011, 22.4.2011 & 25.4.2011, but the company has not bothered to do anything about my complaint.

The complaint that I had sent to the company is as under:

""" I have a postpaid no.[protected]. By this number very less outgoing calls are made, inspite of which, for the last 4-5 months, my bill has been coming of more than Rs. 500/- per month. I have lodged a complaint at your reliance store at M.I.Road, Jaipur, Rajasthan on 1.4.2011 and the complaint no. is[protected]. I was assured that I would receive itemised bill for the last 3 billing cycles within 72 hours, however, it is more then 10 days now and I don't know when those 72 hours of Reliance Co., would end.

Kindly also inform me, as to how can I confirm whether the company is billing me properly, as I am very sure that I am receiving inflated bills.

It is expected that I would atleast now get some positive response from your company and both the issues would be addressed simultaneoulsy and properly. """

The aforesaid would show that the company Reliance Communication Ltd., is not at all bothered about its customers, but on the other hand, it seems that the company itself harasses its own consumers. Practices of Reliance on this aspect are seriously questionable. The aforesaid would also show that the company gives a damn about its customers.


Vaibhav Kasliwal, Adv.

This is for your information that i,Surajit Das (Health Dept.),having a mobile with the connection of Reliance Smart.From last 3 months reliance smart deduct various amount for various offers without any of my information / knowledge.After calling to customer care thay are refund my balance.
But from 16.04.2011 to 21.04.2011 (6 days) they are deduct Rs.2/= for every day that is Rs.12/= without any of my knowledge.I call to customer care but they are disagreed to refund the amount.This is not acceptable from me because these happens in several times.
So please help me for refund the amount & take necessary action.
Thanking you.

SURAJIT DAS
Sub-Assistant Engineer
Health Dept(Govt.of West Bengal)
Mob no: [protected]
email: [protected]@yahoo.co.in