Reliance Communication (Prepaid Connection) — money being charged without use

Reliance Money — Not getting any type of services

1. Not getting telephonic line with customer care. Only music is ringing.
2. Not getting replies of letters.
3. Not getting ledger balance
4. Not getting limit card balance.
5. speed getting very very very slow. Unable to trade in due course.
6. Local Reliance offices working as post office only.

my mobile number in [protected].my ac balance had been deducted without my consent and unwantedly.i recieved the message that the ipl score update had been activated.even after calling the customer care again and again i did not get proper feed back.to my surprise the same thing happened again even after compalining to deactive the service and getting the complain number.so if this practice is continued no one will trust the company and will have to go away of the service.

reliance never take care all complaints no value of customers, , this not problem with u ..

everyone is in trouble with reliance..never go for any type product Reliance.. TV advertise is good but not service. go for AIRTEL :-)

hahahahaa

don't go for reliance i know how is all reliance product..
okk go for airtel in mobile service.. and never go to ICICI bank

my mb.no. is [protected] and my balance is dedeacted from my account automatically some VAS is automatic activated in my mobile when i went go to my nearer web world which is in fridabad sector -37 huda market they are not giving me any response so kindlly deactivate my vas from my mobile as well as soon

my mo. no. is [protected] and i have recharged my account with reliance india card and wherever i try to make a call to any of the nos. using the facility i get the response that the account is in use and please try later kindly see whats the problem behind this as soon as possible

sir, i want 3 month ago my call detail.pls send me in my e mail adderes.my no. is [protected]

your service poor.

my mobile no. is [protected] offenly, i recieved the vodaphone calls nearly 5-6 calls daily . there is a great problem in laksar, Haridwar to get the Recharge or E top recharge of cdma or gsm, any delivery is not available on laksar, haridwar region by the distt Distributor.

Reliance Communications — Deduction of Balance by activating MKR service without my consent

I an smart customer bearing number [protected], they are deducting at regular interval 10/- or 30/- in the name of MKR subscription renewal automatically. On calling to customer care they come up with some excuse some time they say "server is down". ; "Contact you later", "Problem rectified", "Complain Noted".

They do not seem to take action. Please help.

sir my home phn no is [protected]... from last 2 year i m using rel phn. but from last 2 months two VAS services is activated automatically on this phn which result in deduction of rs.30 for each service. i was call to customer care they said ur service is deactivated but the balance is deducted everymonth these vas service is not uses by us. pls sir deactivatde these service.

money being charged without use
my mobile number in [protected].my ac balance had been deducted without my consent and unwantedly. the said service was activated and an amount has been deducted from my prepaid balance amount.So if this practice is continued no one will trust the company and will have to go away of the service.
regard
ajay dwivedi

Reliance Communications ( Prepaid Mobile Connection ) — Balance deducted from my account without any usage

Dear Sir/Madam,

I hereby declare that i am using a mobile connection of Reliance communications ( mobile no. - [protected] ) for more than 2.5 years. Many times the balance was deducted from my balance account without any usages but i never complained for this to anybody.

But this time after complaining for so many times, even then the balance was deducted from my account.

First time when the balance was deducted from my account & i complained for it in the customer care of Reliance Communications prepaid mobile department on Nov 30, 2009 then they said that the chat service was activated from my side on Nov 15, 2009. One side they were saying that Rs.10 was deducted from the account for using the chat service for 10 days. On the other side they were saying that i have used the chat service for 15 days from Nov 15 to Nov 20. I dont know how can it be possible that for using the chat service for 10 days they are charging my account after 15th day.
I just want to say that i neither activated the chat service from my side nor i requested anyone to activate my chat service. Even then i requested customer care to deactivate my chat service permanently without complaining. At this they said that the chat service will be deactivated within 24 hours.

But it was so surprising that when again i called up the customer care on Dec 9, 2009 just to confirm whether my chat service was deactivated or not, then i came to know that my chat service is still activated.
Then again i requested the customer care executive to deactivate my chat service as quickly as possible.
At this again they said that your chat service will be deactivated within 24 hours.

But i was shocked when Rs.30 was deducted from my balance for this chat service again on Dec 13, 2009.
When i called up the customer care, this time the story was totally different. They said that earlier SMS chat service was activated on my no. & this time Voice chat service is activated on my no. and that too from my side by accepting the service on an IVR call. But i didn't received any IVR call from Reliance on Dec 13, 2009. The executive was continuously saying that the service was activated from my side & i was denying again & again. I spoke to the senior person also but he was also repeating the same words again & again. I even told him that all your calls are recorded for quality & monitoring purpose so they can just check those calls that whether i requested customer care to deactivate my service or not. But he was not ready to accept there mistake.

Now at this stage i am not able to make them understand that i never requested for any kind of service. That's why i am requesting you that i need justice in this case. Rs.10 or Rs.30 doesn't matter anything for me but what i want is that if a company is doing any mistake then they should accept it without putting the blame on customers. Because of such kind of activities of company, a customer has to suffer a lot financially & mentally both and this is not right.

So kindly look into this matter as soon as possible as i dont want that whatever i am suffering, others should also suffer.

I am waiting for your immediate response.


Thanks & Best Regards

Shobhit Kumar Garg

Ground Floor, H.No.- 11,
Old F - 35, Katwaria Sarai,
New Delhi - 110016

Mobile - [protected]

my mobile no is [protected], activated automatically vas package many times.

Hello

My mobile number is [protected]. I have recharge my account of Rs.500 on 19th Dec'09 balance is around Rs 516.

I'm fed up with Reliance service because every month they subscript a new service into my account without any intimation and deduct Rs 30.

I have balance of Rs 16 from few days and there is no deduction from my account but when i have recharge of whatever amount there is Rs 30 deduction which I have been watching from 3 months.

I called many times but not a proper response they said the amount is not reversalable into my account and I ask that there is any service activate in my account then they said no. You can check my call record. Then I have been watching daily into my account there is no deduction but recently when i recharge there is deduction. Now where i got this service.

I really fed up with service what i can do how i recharge my account if there is deduction in my account on regular basis.

Recently there is deduction of Rs 30 in my account on 21st Dec'09 when i got the message (your subscription to MKR service has been renewed on 2010/01/20 for Rs.30 for 30 days. On the same day I called customer care 8 times but there is some technical issue.

Then I visited Jail Road showroom and there I got shocked when i heard that in my account 3 services are there. then i ask question when i get these services activated they said this i can't checked.

Active on 29/08/2009 CNB INDIES
Active on 18/11/2009 MKR
Active on 21/12/2009 MKR

and more fraud i have seen when ur executive say to me that why u don't take service of DO NOT CALL FACILITY then i said to check you. then i asked ur executive to active this DO NOT CALL FACILITY in my account so i don't face these type of situation.

And then i got message and show to your exective see this message.

Then ur executive got shocked this service is already active on my account on 06/07/2009.

Then i say u cheat customer very smartly.if a person don't record you make a lot of money. If a person call on the same day that I got a message of some service activation. Wht is that message I don't want that service. Why my amount is not reversable into my account.

From last 3 months I have deducted Rs 90 from my account without taking any fraud services.

And before than that i don't watch my account i think at that time u also deduct some amount from my account.

So please reverse all my amount into my account.

Please treat this case very urgent otherwise I can contact consumer court.

Regards
Gopichand

my mobile number is [protected] from last sep 2009 voice chat service has been activated with my notice and option. when ever i recharge my mobile sum of Rs 30 automatically deducted from my account with my knowledge and sending msg to my mobile i approached ur customer care services and appeal for deactivate the voice chat service and reimburse the amount to my account . kindly look into this complaint and rectify the same and take necessary action .

i have subscribe for sms pack of rs 25 in which we get500 sms daily for month and on 6th night it get expire and i had not given any prior information about the scheme closing i have lost 33 rs in that without knowing this is companies fault the company has to give me return my money i also have faced many difficulties for that

And when i have said at ur coustomer care i will give in press they have said do whatever u can do if i do such thing the company image will get spoil

have subscribe for sms pack of rs 25 in which we get500 sms daily for month and on 6th night it get expire and i had not given any prior information about the scheme closing i have lost 33 rs in that without knowing this is companies fault the company has to give me return my money i also have faced many difficulties for that

And when i have said at ur coustomer care i will give in press they have said do whatever u can do if i do such thing the company image will get spoil
my cell no is [protected]




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my no.is [protected] i need last 1yr call details even i am ready to pay charges

MySelf Chandan kumar and my mobile no is [protected], and i am customer of ADA group Since its foundation in 2002, and enjoy its service in Delhi from last 8 year and i also worked 2 year with ADA GROUP at the post of TERRETORY MANAGER..Last month my company transfer me in Luckhnow from Delhi and I have taken a sim of Reliance at 18th of January and i have submit my document and also fill outstation form from one of your distributer(Saini) at Hazhratgaj in Luckhnow..But my phone has been disconnect at 30 january without any notice.. when i call cutomer care then i know that my document has not been submited, afterwards they suggest me to go Reliance Webworld and submit my and i went there 3 times after 30th of january but every times they told me they cant help me and contact your distributer.. Every times i go to your distributer but every times i return with blank hand..The area manager of this distributer name is SALMAN in Lal Bagh Area and whose mobile no is [protected]..I have got his no from the distributer because he collect my paper..I have already talk with salman twice and both times he told me send sms o[censored]r no and both times i did it but after that he didn't pick my phone and distributr phone..Now Salman cut my phone and didnot pick my phone..i am getting harrasd by your employee Salman reduclus behavior..So it is my humble request to you please consider my request at urgent basic either i will go with CONSUMER FORUM day after tomorrow and summit a case against your prestigous company which i don't want and SALMAN..Please resolve this as soon as possible because i trust with ADA GROUP..