[Resolved]  Reliance Communications — amount deducted

SIR,
I HAD A COMPLAINT THAT I AM USER RELIANCE MOBILE CDMA I AM NOT ACTIVATING ANY SERVICE ON THAT BUT IT SAID YOU ARE ACTIVATED AND THE CHARGES HAD BEEN DEDUCTED IN MY MOBILE I COMPLAINT ON THE CUSTOMER CARE THEY SAID I REGISTERED YOUR COMPLAINT IT WOULD BE SOUGHT IN 24 HRS.WHEN ASKING THE COMPLAINT NUMBER IT WOULD BE GIVEN BY SMS NOT GIVEN VERBAL. BUT IT WAS NOT SOUGHT THE CHARGES ALSO DEDUCT. WHEN I AM AGAIN LAUNCH MY COMPLAINT IT SAID THE SAME THING AND USE THE ABUSIVE LANGUAGE TO.THE NAME WAS MEENU &VIKAS AND MANY OF THEM. PLS SOUGHT MY PROBLEM AS SOON AS POSSIBLE .

Dear sir,
i am very sorry to state that being a customer of reliance mobile for more than 8 years yesterday a unauthorised amount of rs 60/ (sixty) was deducted without my knowledge after that when i contact to customer care they say that the amount was deducted due to some of advise in relaince mobile of doctors tips and tour advice or something that i dont know and i dont know any thing about that services the amount deducting was very shocking to me....

santosh kumar
Ranchi
[protected]

Post complaint at www.pgportal.gov.in to Department of Telecommunication.
All Followin numbers have faced same problem this month.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Hello,
I have 4 sim cards of Reliance prepaid at home and within two months of time Reliance have deducted a sum of Rs 40 twice from each sim saying we have activated caller tunes services, and when i called Customer Care they are saying deduction is correct and when i asked for my complaint number from Mr. Sayed Alim he didn't gave me the complaint number.
I think this type of behaviour is not expected from such a big company.

Reliance GSM — Amount deducted

hi, I am Priya Chauhan n having connection of Reliance GSM prepaid acc.My mobile no is [protected].I m fed up of this reliance services. My balance amount is deducted 3 times in 2 months. A cheap message to active useless services used to come cell n there is only one option to select n that is "OK" only. If a person in rush, he/she doesn't care to check what is there on screen n press ok because there was no other option. though these useless services were activated, i didnt get any benefit of it. Even I requested for DND service which should be activated in 7 days but yet not it is activated. When i called in customer care, Answer is like " they cant return my balance but they can cancel the service" which is totally unsatisfied answer. Please take some action against the company and help me out to get my balance back.
Thank You,
Priya Chuahan.

i too faced this problem and chk ur vas services by sending sms as MYVAS to 55333(tolfree) and see wch services are active in ur phone.
Some vas services will automatically get activated and it will cut the balances.
I thk reliance is making a big scam

Dear Reliance,

Again I am facing same problem i.e amount deducted from my account but recharge not done.As per bank merchant claim for the amount on 7th April 2011 transaction details is given 028723 & 056676.

Recharge Date 1/04/2011 two time with 55 & 55 total amount 110.As per Bank Merchant claim for the amount on 7th April to HDFC Credit Card.

Regards
Ranjit Kumar
[protected]

AMOUNT DEDUCTED
Hello sir,

I am a user of Reliance GSM service and using reliance GSM no. [protected]. I activated local night pack 29.After 11.00 pm calling increaseing amount from my account.I activated local night pack 7.19 pm 12 mar 2012.

Once I had complained this then anyone (customer care)(198) but thay not do any thing.What i get banifit from night pack and i paid 29 ruprees for thi service

Now, I am complaining to you. Sir Please take proper action against Reliance Communication so that we can get proper solution.

Regards
Basant mob-[protected]

Hello sir,

I am a user of Reliance GSM service and using reliance GSM no. [protected].I activated local night pack 16 april 2012.i call at night local namber after 11.00 pm but amount deducted.

Once I had complained this then anyone (customer care)(198) but yesterday night 64 ruprees
Deducted amount (night 14 may 2012).

Now, I am complaining to you. Sir Please take proper action against Reliance Communication so that we can get proper solution.

Regards
Basant mob-[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care