[Resolved]  Reliance Communications — Classic Handset Battery got Bulged off within 6 month of Purchase

I (Jyoti) am writing this because i am fed up with the kind of revert rather no revert from Reliance customer care. I have written en-numbers of mail to Relaince Communication, but evertime they are providing me with a new complaint number (ID[protected]th Nov, ID[protected]nd nov, ID[protected]th Jan ).
MY COMPLAINT IS ABOUT MY HANDSET date of Purchase 21/01/2008, INVOICE NO. [protected]. RELIANCE CLASSIC 731 (PRODUCT CODE - UPCLASSIC-731 ) AND FROM SEPTEMBER THE BATTERY IS NOT WORKING. BATTERY GOT BULGED / SWELLED-UP.
This petty issue has been stretching without reason, and to inform you that from the day we lodged the complaint there has been no one kind enough to even call us up and check on the issue. When i visited to their nearest Web World, they gave me list of Web World in Mumbai and said they dont have Classice 0731 available to replace and the sevices centre for Classic had been closed, so told me to visit all the Web World in Mumbai. And if still i dont find the replacement then i should buy a new Mobile from them.
Is this the service provided by RELIANCE CAMMUNICATION ????????
And now when i am calling them, everytime they are telling me about System Failure. My mobile was on guarantee period, still Reliance Communication are not ready to replace or repair my Handset.
Request you to resolve this issue at the earliest, as my waranty period is getting over in 2 days.
Regards
Jyoti
Mumbai
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Aug 14, 2020
Complaint marked as Resolved 
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RELIANCE-CLASSIC 731 — DEFECTIVE BATTERY

I bought classic 731 on 22 aug 2007 from reliance web world begumpet hyerabad.
model no-UPCLASSIC731
invoice no-[protected]
cost-1557only
SUB-DEFECTIVE BATTERY

CELL BACK COVER HAS GOT CRACK DUE TO BULGING OUT OF BATTERY.BATTERY IS NOT IN SHAPE .
sir i have bought a reliance classic mobile having model no. CLASSIC731
now after few months i got a new UIM card for the set...in may but in 3 days only the problem arises that whenever a call is being made or a someone is calling up, , the phone switches off automatically!!!
when i took it to a mobile repairing shop, the dealer told that the phone cannot be repaired anyhow n there some internal problem with the handset ...
so please guide me about what shall i do with mah handset !!
THANK YOU

Reliance Mobile — Worst service - Reliance Communication

I (Jyoti Menon) am writing this because i am fed up with the kind of revert rather no revert from Reliance customer care. I have written en-numbers of mail from past 6 months to Relaince Communication, but evertime they are providing me with a new complaint number. This petty issue has been stretching without reason, and to inform you that from the day we lodged the complaint there has been no one kind enough to even call us up and check on the issue. When i visited to their nearest Web World, they gave me list of Web World in Mumbai and said they dont have Classice 0731 available to replace and the sevices centre for Classic had been closed, so told me to visit all the Web World in Mumbai. And if still i dont find the replacement then i should buy a new Mobile from them.
Is this the service provided by RELIANCE CAMMUNICATION ????????
And now when i am calling them, everytime they are telling me about System Failure. My mobile was on guarantee period, still Reliance Communication are not ready to replace or repair my Handset.

I AM SORRY TO SAY THAT EVEN THOUGH RELIANCE BEING TOP RATED COMPANY, BUT THE AFTER SALE SERVICE IS NOT UPTO THE RETUTED STANDARD.

Regards
Jyoti Menon
[protected]
Mumbai
nathingggggggggg
I want full information of classic 632
respected
this is to notice to u that i have purchased an nokia 2280 2 years back and iwent abroad and ihave not used that phone now iwant to use that phone I forgetten mdn no no when iwent to reliance communications they asked the mdn no but ihave esn no so please relase the handset and do need full
esn hex3ce43a15
code:05105481k02mw thanking u
santhosh
[protected]
dear sir, i have reliance classic 731 cdma handset and my handset is locked. i forgot my security enter code of handset. so, how can i unlock the set and what should i do for unlock the hand set. my hand set details are given below :-
MODEL :- CLASSIC 731
SKU :- HSL001I1ZZZZ
RSN :- RLOHSC[protected]
S/N :- LG0176B41120
SIR PLS HELP ME.

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