Reliance Communications Complaints & Reviews

Reliance prepaid data card — DC not recharged but payment is debited

Dear Sir,

As per Reliance Call Center information, I can recharge my Netconnect Braodband + card through my ICICI Bank. Howver, when I had done the transaction, these people deny having this mode of recharge. I have done this recharge of Rs.1,655.00 on my data card [protected] today morning at 7:30 AM. You are requested to credit back my amount of Rs.1655.00 immediately. The transaction details are as follows:

Mobile No.: [protected]
Payment Id : [protected]
Amount (Rs) : INR 1,655.00
Date of Payment :[protected]
Debit Account :[protected]
Payment Status : Success
Payment Remarks : 0505

Regards
Sanjay Agarwal

Please stop all messages and promotional calls on my number [protected].It's very irritating.

trace my stolen mobile number [protected]

Dear sir
I would like to Inform U that I m getting too much unnecessary mesages from these speciffied numbers
51234123
53131
RM-5888
51234123
578868
and it cretaes problem in my working hour. I had complianed at customer care also. But I could not get its solution.
I have registered Do not call option 3times . But still msgs are coming average daily abt 30 msgs.
I m giving one specified numbers from which I get a number of msgs .51234123
53131
RM-5888
51234123
578868

Please act on this and leave me to be in peace.
Thanking You
Lokesh Poojari U (Greenpiece) My mobile no is [protected]

dear sir,
it is to inorm you that i am getting so much o[censored]nneccery calls aand promo. meesage from your network, kindly stop this which cause lots of problem at working feild,

I am receiving almost 35-40 sms and calls of various life insurrance comapanies and other customer services including Reliance daily on my phone number i.e [protected].It disturbs me a lot while I am in my office or attending any meeting or training.Kindly do the needful.

Please stop all messages and promotional calls on my number.



Please stop all messages and promotional calls on my number [protected].It's very irritating.

There should be a reformation of rules and protocols regarding the promotional calls and text messaging : advertisements.
Every now and then calls and SMS'es relating to some product and service are becoming a nuisance for all the mobile-phone owners.
If some one is really interested in any service he/she should be allowed to ask for the same.
But stupid calls like the ones that start an automated music or blabbing voice record are seriously a matter o[censored]nprofessional-ism from the telecom sector mobile companies and need to be addressed on priority."You will loose customers instead of gaining their faith!"
It proves these companies cant market their brand and are like trying to woo the customers instead. This is certainly going to impact the market in a negative way in near future.

Hope sensible people in our country will take initiative to make this country to create a mark on the globe by exercising fairer proffesionalism.

Jai Hind!

dear sir,
sir i have purchased reliance netconnect prepaid six months back.my net speed is presently 115.2kbps i want increase my net speed to mbps .waht i have to do sir? please send me a kind information as soon as possible thanking you




yours faithfully
hariprasad

u might b using CDMA 1x datacard, i recommend u to go for High Speed Datacard(HSD), bcz in 1x, max speed u can get is 144kbps. in HSD, max theorotical speed is 3.1Mbps, but on average u get 500-800 kbps. its better, even no problem in video streaming.
try it.

your poor network become a great headace for me!!!After 11 pm i cant talk to my reletives living in kota rajisthan...she hav smart connection plz try to improve your network so that we dont have to waste our precious time by repeting one sentense many times becuse o[censored]r poor network... we trust relince communicaton to give a better netwrk rather than other communication company thnks...

network is very poor in many places i cant find the network. please make the service better

NEW GSM WORTH RS:25 PURCHASED AND ITS ACTIVATED ON 20TH JAN WORK FOR 2 DAYS AND FROM 24TH JAN-2009 My phone-[protected]. My Daily free talk time worth Rs: 10/- has been stopped since last 24 hours. My all documents r submited at reliance outlet.plz restart my outgoing calls as soon as possible.

DEAR SIR
Sir my mobile incoming & outgoing & sms & balance check is not working iam complaint fro everyday is not working last of 5days my mobile 40H me error displayed my complaint no 90563692
my mobile no [protected] please help me sir very urigent sir please sir

NEW GSM WORTH RS:49 PURCHASED AND ITS ACTIVATED ON LAST 15DAYS AGO IS WORKING FOR 6DAYS My all documents r submited at reliance MAIN BALANCE WORTH Rs:46
DTT WORTH Rs:172
My Daily free talk time worth Rs: 4 MY MOBILE NO [protected]
COMPLINT NO 92563692

DEAR SIR
Sir my mobile incoming & outgoing & sms & balance check is not working iam complaint fro everyday is not working last of 5days my mobile 40H me error displayed my complaint no 90563692
my mobile no [protected] please help me sir very urigent sir please sir

I am using the reliance net connect card. I am unable to send my mails through outlook express. There is no problem in outgoing SMTP. I can send these mails from any other broadband by configuring the outlook express.
Can anyone will help or guide in this regards.

Hello Sir I am using the reliance net connect card.It's speed is very slow.Whenever I open any site it open in 2-3 minutes.please solve my problem.My mobile no is [protected].you can call me.

Hello Sir I am using the reliance net connect card.For last 5 days It's speed is very slow.Whenever I open any site it open in 2-3 minutes.please solve my problem quickly.My mobile no is [protected].you can call me.

I am using reliance netconnect since 4 months, i want to send mails through oracle server for which i need smtp server when searched in net got to know that internet service provider will provide that name...
when called this reliance cust care, their responce was ridiculous, that person says they dont provide that server name... that service is not available for netconnect user bla bla.. and disconnected the call...
so reliance cust care solve the problem rather than disconnecting the call...otherwise there will not be customers

I am using Outlook Express and Not Send Mail...So Pls Solw My Prob. My Mo. No. Is [protected]

Reliance Prepaid Connection / LG Mobile Handset — Handset not working

Dear Sir/ mam,

I Have a Reliance Prepaid connection But i can't make any std call in Reliance Mobile i Had complain No. 69532226 which is given by 2nd of june by Cutomer care but till date i am get getting same problem please solve this

You simply call to Customer care *333 & get the handset locked, so that no one can use your handset, , ,
Required detauils to lock the handset
Person name of the connection :
Address :
Date of birth, , , ,
If its not work, ,
then go to near by WW/WWE ( Reliance outlet ) for deactivation of RSN ( so that No once can use the handset except you when you found the handset back)

You dont give feedback against the complaints . you take a lot off time to look over a complaint

Dear
sir/mam

my name is ashwanisingh tomar . My mobile no is [protected] purchased from jhansi U.P, & i was lost my mobile from GWL M.P before two days.I will go for complaint (about stop my number) kolhaur customer care center but they have not taken action.


so sir i reequest you pls look at mater & stop my number.



yors faithfully
ashwani singh tomar

DEAR SIR,
I HAVE BEEN SENT ONE MAIL TO MY POSTPAID CONNECTION RELATED TO MOBIL NO.[protected] ALLOTED TO ME LAST 4YARES. I INTIMATED IN THE WEBWORLD RELAINCE TADEAPLLIGUDEM-534101 TO CONVERT IN TO PREE PAID SERVICE. THE COMPLETE DUE BILL CHARGES PAID BY ME AND CLEARED. AFTER I WRITE A REPRESENTATION TO THE WEBWORLD TO CONTINUE THE SERVICE AS POST PAID, TO WARDS THE MOBIL NO.[protected]. BUT THERE NO ANY RESPONSE FROM THE WEBWORLD. I KINDLY REQUEST YOU TO CONTINUE THE SERVICE TO MY MOBIL NO.[protected].

Dear Sir,

My Mobile No.[protected] & My Relationship No. [protected]
Bill not recived for the period 14.02.2009 to 13.03.2009

Please send the bill immediatly via email ya courier

thankig you

That particular no [protected]. So could i please know the name & address of this reliance user

search my mob no identfy

Pl. veryfy name &address

i want to name and address o[censored]ser of [protected]. bcoz last 20 march to 24 march i make fool by this user. i think u helpfull for me

i want the name and address of [protected] because this person cal me daily and adused to ma-e.

Dear Sir,
Hello I am Rupesh from Midnapore town (WB).
I have a Reliance Smart connection (No.[protected]). Last Saturday (25the October) I have recharged my mobile with Rs. 303/- easy recharge for Internet access. That day I got the GPRS setting for my Mobile (Sony Ericsson S500i) from Reliance Smart service against 5.some rupees. But it was not working. When I am going to access Internet from my mobile, it gives an error message “Connection failure. Check settings. If problem persists, please contact your operator for support”. After that several times I have contacted with reliance customer care executive. 4/5 times I got settings for my mobile. But still the problem persists. Then 28th October again I have complained for my problem. My complain no. is 78908338. But till now I have not the remedy against my problem. My Rs. 303 /- gone. I have never seen this type of worst communication service & customer care service. Please help me.

Call forwardin and call diwertiong problem

Dear All,

I am using gsm sim.i have to activate GPRS in my mobile Sony Ericson W810i my complain No[protected] i had already spoken to your customer care they are saying that your handset does not support the setting you require Pls contact Cusstomer Care.

Kindly clear the issues at the earliest


Regards
Vinod

[protected]

Hello, on 26 jan 2009 i bought new gsm card.but i a not able to start gprs. i send message to 55100 as all but they say ur handset not supported.so i called customer care and they told me that i will not be able to start gprs on my sony w810i phone.is it like that.i dont think so because i run other operator gprs through same mobile. please help me regarding it. my mobile number is [protected]

Dear All,

I am using gsm sim.i have to activate GPRS in my mobile Sony Ericson k790i my complain No[protected] i had already spoken to your customer care they are saying that your handset does not support the setting you require Pls contact Cusstomer Care.

Kindly clear the issues at the earliest


Regards
Arun

[protected]

Dear All,

I am using gsm sim.i have to activate GPRS in my mobile Nokia 3230 i had already spoken to your customer care they are always say that Pls. Restart ur mobile. but when i want to try to connect it says "Gprs not connected when a call is connected"

Kindly clear the issues at the earliest


Regards
Ankit

Dear guys,
I am using Reliance GSM sim i was not able to activate GPRS so i called Reliance Call Center but No body has help me.
I have to activate GPRS in my mobile Nokia 5130 expresmusic

Mobile no is--[protected]

I want to know
(1) What is internet browsing charge?
(2)I want to know about all schemes?


I will wait your positive response?

Regards
Aslam

I using mobile NOKIA 5130 Xpressmusic and your samrt gsm sim. I have to recharge with Rs.45 in April-2009 with want GPRS setting, but till date not received any setting in my mobile & not connect to internet, I viewing only one message :eror, eror, eror, eror, eror,
I have many time call to reliance samrt GMS Customer Care but they are not listen my problem seriously & msg recived i.e. your handset information not present in Database.
I have also Airtel no. & airtel GPRS frequently run the same mobile i.e. NOKIA 5130 Xpressmusic model.
I fully hope that India’s renowned organization “Reliance” quick solve my problem.
My Mob. No.[protected]
[protected]

sir i have nokia 5130 xpress music set with reliance gsm sim. sir please sent setting of gprs as soon as possible and different rates of gprs tarrief.

Dear sir i have purchased a Reliance GSM sim 20 days back. Now i want to activate GPRS. I have no handset at all.Before i purchase a handset i cheked the status of hte simcard with various handsets like Nokia e 51, nokia 5200 nokia3110i samsung sghi200 and so on.After all these efforts i got the message every time that Dear custemer your handset informatiion not present in data base. My gsm mobile no is [protected].My present no is [protected]

hey the same problem is mine.from last four days m waiting for the gprs setting which was confirmed by the gprs department lady khushboo she told me yesterday in fraction of seconds i will get my settings online and hell i didnt got my settings for Sony k810i aur yaar uske baadse to mera call bhi nahi lag raha customer care par aur m unable to recieve any sms from any network reliance is at its worst stage . . .

I am using nokia 5130, and a reliance gsm sim, When i send All to 55100, i was given the configuration settings but my handset doesn't seemed to support it ... what do i have to do to enjoy internet on my phone... Do i have to update the software... Please help

I am using nokia 5130, Xpressmusic and a reliance gsm sim, When i send All to 55100, i was given the configuration settings but no setting on my mobile i complained custumer care but not responsed. my mob no [protected]

I fully hope that India’s renowned organization “Reliance” quick solve my problem,
I will wait your positive response?
regard
Md salahuddin ayubi

sir
i am user of nokia 3230 & uses Reliance Gsm sim card
i want to gprs settings of this phone.
i call in your customer care at 3 or 4 time but they dont provide settings of this phone & send onelygeneral settings so sir pls send me correct gprs settings me
mo no-[protected]

Dear All,

I am using gsm sim.i have to activate GPRS in my mobile LG KP500 i had already spoken to your customer care they are saying that your handset does not support the setting you require Pls contact Cusstomer Care.

Kindly clear the issues at the earliest


Regards
Ramesh

[protected]

my mobile handset is LG KP500
i am not able to access GPRS service through reliance GSM.
the service settings are not configured for this model>????????why??????

Dear Sir,

i am using reliance GSM sim..my outgoing messages did not sent..incoming msg received but outgoing msg diid not sent it..
my mob no is :[protected]..please provide me details for this matter and help me at the earliest.

kindly do the needful.

shahin

ear sir

i using your samrt gsm sim.i have to GPRS recharge with 99 Rs.Recharge Date 01.03.2011
but right now my mobile r not cunect to internet, i vewing only i message :eror, eror, eror, eror, eror, er
i have to call reliance samrt gsm customer care but ther r not activity my problem(they r kamlesh)
kindly request plz quick solve my problem.
My Mob. No.[protected]

dear sir,
i brought sony xperia tipo model. it says your handset does not support gprs settings with 99 recharge dated 9.10.2012 . please help to resolve the problem of gprs settings on my mobile no [protected].
thanks
v sri ram phani
hyderabad

When ever my friend call me it shows "CHECK OPERATOR SERVICES" or "CHECK NETWORK SERVICES" in his phone.
Can you please take it seriously .

Try this, it works for me...

If you see the message “check operator services” and have a Nokia mobile with the number 2 in the top left hand corner, this means you are calling from line 2 instead of line 1. To rectify this, simply press and hold down the # (hash) key to alternate back to line 1.

Good Luck.

My sim is showin "CHECK OPERATOR SERVICES" or "CHECK NETWORK SERVICES" in phone.can u pls suggest me how

huh? paki check naman po 2ng number na to[protected], kac kakapaload q lang po eh? na check off na kagad itz so unpair!!

yeah! sometimes when im texting my friends it appears saying "CHECK OPERATOR SERVICES" even though i have already registered in Unlimited Text for 1day, 2days, .. with a balance of 15pesos remaining, , im trying to contact the customer service but it says your number cannot be completed as dialled please dial the number again.. (*888).. will you please do something for that im talking to the smart and talk n text.. we our paying for your services, please do it as we pay you, ., we are talking bout business here.. so please cooperate, , ..tnx.. i hope this problem will be fix ASAP!!!...i lost lots of money just for ur load services..

PLSS HELP NAMAN PO KASI TONG NO. NA TO [protected] NAKA UNLI CALL AND TEXT EHH HNDI KO MAGAMET PO PA CHECK NAMAN PO SALAMAT

Reliance Prepaid — wrong deduction of charges

you are deducing wrong charges,for last three months.i made cll to customer care several times.they say that there is some pendig balance,but not confirm how much.upto what time u will do this?

Reliance Prepaid Mobile — wrong charges deduction

i have been wrong charged since last three monthes.i made several calls to custumer-care.they use to say that there is some pending balance,but about how much,they are not sure.up to what time this will continue

arre yar thoda detailme likhha karo, to pata lage ki kya hoova hai,

My mobile no. is [protected]. My top up money is being deducted without any cause.

I have RIM conection [protected]. I have never applied for any extra facility. I want only incomming & out going facility You are deducting extra monthly charges for which I have never applied. Pl stop deducting any such charges else I would like not to continue with you.Reply urtghently to enable me to decide to remain with RIM or switch to some other brand.

Sir,
I was regarged my mobile of Rs. 50 but after regarging I Got no balance otherwise my balance is down to negative balance i.e.-Rs.18..So I m not understanding that why is happened because I have no other service like my tunes etc. I tried to contact to customer care on *333, but all time is going to very busy and not give any response. Plz sir help me and give attention on this matter becoz this is not happened only one time i.e. It is happened 2 or 3 times but I want to compensate only last recharge amount...thanks...
MY MOBILE NO.[protected]
SHYAM LAL
KANPUR

My Reliance prepaid connection is valid till year 2021.How ever when I got Rs.80 recharged online through my bank online transaction I got a talktime of Rs 4 only.When I called up the customer care they spoke to me for good 4o minutes and told me that Rs.80 is a denomination for 14 days validity.
My question is how come is 14th days validity applicable to me when already my connection is valid till 2021.
This is indeed a sad way of cheating people and not providing them exact credit amount and denying to refund the money.
Even when you pay extra amount for your credit or any electric bill the same gets adjusted with the next month's bill.
But not the same happens with the case with RELIANCE.we can no longer rely on Reliance.
They have tried enough to gain customers confidence but in return they have cheated us.

Dear Sir,
i have rim prepaid no. [protected].i got lifetime validity around 3 years back. neither at the time of taking lifetime facility nor during this span
no condition was informed regarding minimum recharge of Rs.200/-. now i am getting messages to recharge for continuining lifelime validity.please let me know how can you discontinue my validity after charging money for lifetime validity(upto 2016) without informing any condition or incorporating any condition during the service

My mobile no. is [protected]. My top up money is being deducted without any cause.
you are deducing wrong charges, for last three months.i made cll to customer care several times.they say that there is some pendig balance, but not confirm how much.upto what time u will do this?

K SURENDRA SHETTY 6-3-1247/357
Raj Nagar,
Opp: Raj Bhavan Road
Khairatabad
Hyderabad 500 082

June 15, 2009


The Customer Care
Reliance India Mobile
<[protected]@relianceada.com>

Dear Sir,

Sub: Unnecessary Deduction of Amount from
my Cell No: [protected]

This is to bring to your notice that during the first
week of June '09 I had Rs.99.11 in my account. On 12
June '09 when I checked my account, to my surprise I
saw that an amount of Rs.30/- had been deducted from my
prepaid account and the balance left show as Rs.69.11.
On 13 June '09 at about 08.30 hrs I called your call
center (*333) and enquired about this and was informed
that Rs.30/- had been deducted for job alert facility.

I was surprised to see when I did not opt for any such
facility nor I sent any SMS to opt for this, how can
you deducted Rs.30/- towards job alert. A complaint was
registered on 13/6/09. Every time when I contacted
your call centre (*333), I have been giving a standard
reply saying that action will be taken to revert back
my money within two hours. Till date no action has been
taken to rectify my problem.

Your inaction leads to believe that some kind of
malpractice is going on.

Please look into this problem immediately and rectify
the mistake and confirm. If you fail to take action on
receipt of this mail, I will be constrained to take
appropriate action against you for which you will be
held response for cost and consequence.

Thank you,

Yours faithfully,

sd/-
K S Shetty

I received a reply from Reliance regarding my complaint. I reproduce below the same:

On Fri, 19/6/09, [protected]@relianceada.com <[protected]@relianceada.com> wrote:


From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'ADAG=[protected]'Reference your mail
To: "surendra shetty" <[protected]@yahoo.co.in>
Date: Friday, 19 June, 2009, 8:36 AM


Dear Customer,

In response to your mail regarding Reliance Mobile number [protected], please note that the dispute is beyond three days. Hence, we are unable to process your request for the waiver.

However, we have noted down your request for deactivation of the ALTJOBSPHONE pack.

Further to your mail regarding deactivation of the ALTJOBSPHONE pack, please note that your complaint is logged as Service Request ID[protected]. We are working on it and will respond to you in next 2 days.

In continuation to your complaint against Customer Care staff, we would like to inform you that we have noted down your complaint and forwarded to concerned department for necessary actions to be taken.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].



Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Yours sincerely,



Vaishali Kadam

Customer Care

Reliance Communications



"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.



This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

my reply to the mail i recd from reliance on 19/6/09 is reprodcued below:

--- On Fri, 19/6/09, surendra shetty <[protected]@yahoo.co.in> wrote:


From: surendra shetty <[protected]@yahoo.co.in>
Subject: RE:'ADAG=[protected]'Reference your mail
To: "[protected]@relianceada.com" <[protected]@relianceada.com>
Date: Friday, 19 June, 2009, 10:17 AM


K SURENDRA SHETTY 6-3-1247/357
Raj Nagar,
Opp: Raj Bhavan Road
Khairatabad
Hyderabad 500 082
June 19, 2009
Ms Vaishali Kadam
The Customer Care
Reliance India Mobile
<[protected]@relianceada.com>

Dear Ms Vaishali,

Sub: Unnecessary Deduction of Amount from
my Cell No: [protected]

This is with reference to you reply of 19 June 2009
regarding my complain on the above.

I am surprised to receive your standard reply regarding
my complaint o[censored]nnecessary deduction of amount of
Rs.30/- towards job alert facility as stated you your
call centre (*333) personal on 13/6/09. Please note
that as soon as I found out that this amount was
deducted from my prepaid account, I got in touch with
your call centre on 13/6/09 at about 0830 hrs. Every
time when i called the call centre to find out my case,
I was getting a standard reply that they will rectify
this and credit the amount which never happened. I was
therefore forced to write to you on 16/6/09 in order to
bring this inordinate delay to your attention.

I now write to understand whether you are going to
credit the amount deducted from my prepaid account nor
not. If you are going to ignore my request, I have no
other option but to take up this matter in a public
forum.

I look forward to hearing from you.

Yours sincerely,
sd/-
K S Shetty

i am using reliance prepaid no. [protected], i want to lodge a complain against the reliance prepaid service for unnessosary activation of entertainment and other extra services and deduction money. I want to conserned network to deactivate all such services from my mobile and refund the
amount as soon as possible.Other wise i shall close the connection and will have a very bad experience about the reliance movile.

My mobile no-[protected].
I have made complained to Rel.cus.care on Dt.19/5/2009
complained no[protected].
My complained is reg. Night call Facility.
I have not reply from your site so please inform me & clear my complain.

Reliance — malpractice in money deduction on prepaid account

i have one mob connection of reliance info comm no [protected] in the name of alok kumar didwania :
my problem with the company is as under :
I HAVE TAKEN SMS PACK OF THE SERVICE PROVIDER IN JULY 2011 FOR RS. 39/= BUT DUE TO SOME REASON I HAVE CANCELLED THE ABOVE PACK UNDER INTIMATION TO THE COMPANY AND TAKEN ANOTHER PACK OF RS. 19/= PM IN THE NEXT MONTH ONLY I.E. IN AUGUST 2011. SINCE THE CANCELLATION OF THE SERVICE THE COMPANY IS DIRECTLY DEDUCTING THE AMOUNT OF EXISTING AS WELL AS THE PRESENT PACK BY SENDING THE SMS. EVERY TIME/MONTH SINCE LAST 6 MONTHS I HAVE TO INFORM THEM ABOUT THIS MISTAKE AND TAKING BACK THE REFUND OF RS. 39/= . ON EVERY CALL THE COMPANY IS ACCEPTING THEIR MISTAKE AND REFUND THE AMOUNT AND ALSO COMMIT TO PERMANENT DE ACTIVATION OF THE SMS PACK BUT NOT DONE.
IT SHOWS THAT IF A CUSTOMER DOES' CHECK THEIR ACCOUNT FREQUENTLY THAN THE COMPANY WILL PICK POCKET HIS MONEY BY WAY OF DEDUCTION ON ACCOUNT OF SERVICES , FOR WHICH THE CUSTOMER HAS ALREADY DEACTIVATED .

FOR YOUR READY REFERENCE I HAVE DONE LATEST COMPLAINT WITH THE COMPANY UNDER COMPLAINT NO. [protected]

NOW I HAVE NO OPTION INSTEAD OF TO COME ON YOUR DESK WITH A REQUEST YOU TO PLS TAKE UP THE MATTER SERIOUSLY JUST TO SAVE THE CUSTOMER.

WITH REGARDS
ALOK KUMAR DIDWANIA

We have phostpaid connection in reliance we need it to be changed to prepaid

Dear reliance mobile .
we are not intrested in caller tune of ram mahamantra, but auto add any service on my mobile number [protected] .after that balance less Rs.49/= and secend day 6:15pm Rs.30/= less in my account .we have logged a complain but that is in progress with in 45 hours.

i need resolve my case .so i can use your reliance mobile and sujested to other customer for use reliance mobile..

in case of any clearty fell free call to me any time ...

Regards
Saroj kumar
CCC kanpur U.P.{E}
[protected]

Sir,
I am a reliance prepaid customer. My no.is [protected], I was getting lot o[censored]nnecessary promotion calls from reliance. I requested before but till now its not working. So I requested them to activate DO NOT DISTURB SERVICE in my mobile Now they are disturbing me continuosly all through the day by calling and sending promotional sms'es(Automated calling for promotions). I am really fed up with these calls &sms as it starts from morning 8'o clock till evening 8'o clock. During roaming also they used to call and disturb. I dont know whom do i need to contact to get rid of these junk calls. I have sent some 2-3 complaints to reliance regarding this but in vain.
Regards.
Uday Shanker Singh,
76/12 Industrial colony,
Naini,
Allahabad.
211008.

Sir,
I am a reliance prepaid customer of Rajasthan. My nos. are [protected] and [protected], I was getting lot o[censored]nnecessary promotion calls from reliance. I requested before but till now its not working. So I requested them to activate DO NOT DISTURB SERVICE in my mobile Now they are disturbing me continuosly all through the day by calling and sending promotional sms'es(Automated calling for promotions). I am really fed up with these calls &sms as it starts from morning 8'o clock till evening 8'o clock. During roaming also they used to call and disturb. I dont know whom do i need to contact to get rid of these junk calls. I have sent some 2-3 complaints to reliance regarding this but in vain.
Regards
Jai Kumar.Shridhar, Ardawatia colony, V&P-Chirawa, Pin-333026, Distt.Jhunjhunu, Rajasthan.

unnessosary activation of entertainment and other extra services and deduction money
i am using reliance prepaid no. [protected], i want to lodge a complain against the reliance prepaid service for unnessosary activation of entertainment and other extra services and deduction money. To unnecessary activation to deactivate all from my number and refund the amount as soon as possible

Shashidhar BS
[protected]

(Alternative No. [protected])

i am frm mumbai.a baught a sim card of reliance and even after 15 days it is not activated.
so many times i have talked in reliance callcentre but they also could not help me out.
Finally i used this method for knowing some concerned people my problem.
i want it to be solved quickly .if it is not solved quickly i will not prefer it and i will not suggest other people also to prefer this.
Take it seriously and do something needfull..

Waiting for rply.

Sir,
In continuation of yesterday's mail I Debashis Banik hereby stating you that again nasty massages are coming from one aircel number i.e [protected]. My only requirement to you is that you just make a provision so that no phone call and massage will come from the number [protected] to my reliance number i.e [protected].This is my last and final request. If you are unable to do this provision. Then I will block my number in this way you will loose one of your customer.

Your Customer,
Debashis Banik,
426, P.A.S Road, sirpa,
J-10, Kolkata-700045,
Phone No.[protected]

absolutely same happened with me @[protected] ... I had 3.5 rs balance ... then one day some music subscription activated on its own ... I lost that 3.5 and in addition to it i could not call anywhere(because it said unsufficient balance on calling) while on *306# it showed Rs 8.77 as balance . After this uncanny incident, when I recharged my mobile with Rs. 25 coupon which promised to give a balance of 20.67 I got only Rs 11.67 .

This is real bad and cannot be expected from Reliance . It has become a misnomer.
Reliance is losing customer trust. I won't advice any of my knowns to use reliance in future.