[Resolved]  Reliance Communications — Online complaint

I had purchased a mobile from Reliance Communications(Sector-4, Vaishali Ghaziabad. Tel[protected] on 14th march'09 of Classic Mobiles company with RSN no RL0HSC[protected] with a warranty for one year. After two months it got problem with its speaker. When I contacted to same Reliance communication center I was told to go to the Classic Mobiles service center at Preet Vihar( New Delhi- Tel[protected] At Classic mobile center I was told that the date of warranty was already expired on feb'09 & the RelCom had sold you the out of warranty mobile to you and nothing can be done to it. Now I am facing much of loss without the moblie. Nobody is taking the responsibility of the fraud. I want the problem to be solved at the earliest. Request you to do the needful.
I can be contacted on other number- [protected].
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Feb 21, 2017
Complaint marked as Resolved 
This complaint is put long back and has been resolved so pls remove this complaint.
Verified Support
Jan 30, 2015
Reliance Communications Customer Care's response
Dear Sabeeha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications
Complaint comments 

Comments

Reliance — someone likes my mob. no. and he wants to take it so he manytimes closed my rel. no.

Sir!
Mera rel. no.[protected] mere paas 2 saal se hai par koi mera no. baar-baar band kara deta hai wo mere no. ki details kisi rel, service center se lekar customer care ko call karke mobile lost ki complaint karke no. ko band karva deta hai uski mere paas call bhi aayi thi usne kaha ki tum ye no. mujhe de do kyonki muje ye no. pasand hai aur mere pass is no. ki poori series hai,wo kehta hai ki uski rel.care aur wap world me kafi jaan pahchaan hai aur mai ye no. nikal va ke rahaunga.
Par mai ye no. use nahi de sakta mai is no. kie dovuments bhi change kara chuka hoon.wah ye no. 4 baar band kara chuka hai maine reliance customer care par kai baar call karke complaint bhi ki par unhone koi action nahi liya.
MAI CHAHTA HUN KI KOI BHI MERA NO. NA BAND KARA SAKE.
MERI AAPSE REQUEST HAI KI MERI PROBLEM KO RELIANCE TAK PAHUNCHA KAR MERI HELP KARE.
EMAIL:[protected]@rediffmail.com
Mob:[protected],[protected]
hey what the hell i recharged my smart with 50rs three days from now and 30 rs has been deducted then again i recharged it with 50rs and the same happened to me ... what the hell man whats going onnn ...
Respected Dear,

I am fed up from your side from last 4 month. Without my knowledge your pack (Cricket pack, healthy tips bla bla ) automatically activated and deduct the balance of this pack from my balance even so why I want to activate this pack. Last month in April again you deduct my balance; even I have never tried to activate this pack.

Your employees are outstanding the way they gave the answer is really ...and blame the people.
PLS NOTE I NEED MY MONEY ON MY CELL . KINDLY UPDATE IMMEDAITLY

[protected]
sub : re;liance SUCKS

i am a reliance user from the last 5 years ... but last year i bought one GSM connection too...and trust me on this that was the biggest mistake that i made in my life in telecommunication industry...on every new day they deduct balance from my account and whenever we make an effort to call them up they dnt even want to listen to us...all the customer care representatives are so busy with i dnt know what but obviously not with the customers complaints...they have a scheme called auto activated SMS pack...after the end of every month they deduct the MSG pack charges from my account but the MSG pack gets activated in 5 days...hah...wud u believe this...and even then they continued to deduct money from the rest balance...tell us frankly what you guys want...u want us to switch over to some other network or something like that...???

seriously you guys are wasting the money and the trust that people have for you...!




RAHUL
[protected]
no resolution has been informed to me. plz expedite in the matter
I am still awaiting my UPC inspite of several SMS/ mails/phone calls

Refer service request no.[protected]

Regards
Surender Kumar
[protected]

Reliance Communications / Reliance Broadband — No Network coverage and no response from the company for the same.

i have taken a Reliance broadband postpaid connection and there is no network that i get in Naigaon ( W) . Have registered so many complaints with Reliance customer Care. Everytime they give me assurances to resolve the same But till date there is no call or support I have received from them. The customer care team only can say "sorry". They cant do anything else. Reliance is just earning money out of this. Considering I have a postpaid connection im charged 750 Rs + service tax. They said one of their executives will come and attend to the same, till date that has not happended.

they are not interested in customer service. This is the worst experience I have ever had.

I recommend to all that pls do not take Relinace connection whether mobile or netconnect .You;ll be in deep trouble.
Sir/Madam,

1. I write to submit that I am having a GSM prepaid connection in Phone No:[protected].
2. I wanted to convert my GSM prepaid to post paid and gave an application along with Rs.250/- to the Reliance K.R.Puram outlet ([protected])
3. One Mr.Naganand Pandit visited our home and gave the following report
109 51538 [protected] Bangalore 12-Jul-11 [protected]

THIRUNARAYAN E R NEGATIVE VISITED AT 2.20PM 13/07/2011 GIVEN ADDRESS IS RESI COM OFFICE MET CM'S MOTHER NELLA SAYS THERE IS NO BUSINESS IS GOING ON IN THE OFFICE & SAYS IT IS CLOSED FROM LAST 4.6 YRS. CALLED ON ALT NO SPK TO CM SAYS HE IS IN OUT OF STATION IN CHENNAI & SAYS HIS FATHER WAS RUNNING THE BUSINESS. ( CREAM COLOR BUILDING & NEAREST L/M BEHIND VARALAKSHMI PRINTERS. )
4. Later Mr. Naganand Pandit did not agree to conduct a re-evaluation also.
5. The reliance K.R.Puram refused to return the money and were clueless as to what to do next. They suggested me to pay another Rs.250/- and give another application.
6. As stated in the report by Naganand Pandit, our compound has a RESIDENCE CUM OFFICE. It is true that we are not running the business of our father. BUT WE ARE RESIDING IN THE PREMISES which is registered in our name after my father’s death.
7. Mr. Naganand Pandit did not consider that myself and my mother ARE STILL RESIDING IN OUR HOME FROM THE PAST OVER 35 YEARS.
8. I am a lawyer by profession and work as a Senior Associate-Legal Services at Themis Lexsol (P) Limited. As part of my duty, I need to go on site visits of our clients all over India and I was at Chennai on the date of Mr.Naganand’s visit.
9. Being a permanent resident of K.R.Puram, Bangalore City, I am pained to see the attitude of people like Naganad Pandit and the K.R.Puram Reliance Office in cheating the general public of their rights.
10. Hence, I request you to take suitable action against the culprits and provide me a post paid connection by conducting a re-valuation.

Thanking you,
With Kind Regards,
Thirunarayan.E.R., B.Sc., L.L.B., M.L., MBA
Advocate
DEAR SIR,

POST PAID RELIANCE NO [protected](PARMINDER SINGH) HAS DEAD. PHONE AND CHARGER BOTH ARE NOT WORKING.RS 500 HAS DEPOSITED YESTERDAY IN YOUR MANSAROVER JAIPUR BRANCH.BUT THEY HAVE NOT GIVEN THE RECEIPT NEITHER COMPUTERISED NOR HAND WRITTEN TO ANY BODY AS THERE WAS NO AVAILABILITY OF THE SAME.
YOU ARE REQUESTED TO LOOK INTO THIS MATTER AT THE EARLIEST OTHERWISE WE WILL NOT RESPONSIBLE FOR THE PAYMENT DURING NONWORKING DAY.
ADDRESS 75/30A SHIPRAPATH MANSAROVER.PHONE [protected] [protected]
balance cut without any information
very very bad customer care
i have reliance no. this is very poor and dogy service because it cuts balance without any information & not pays again full amount
i want to complain about my phone that since 5 days i m calling in ur cmpn and no body is gvng me any response.i dont know why whats the reason and i m facing lots and lots of problem due to that.my problem is that my phone gets disconnect after 2 minutes while tlking in std calls.i gve any call in delh, , den i can tlk for 2 minutes and after that phone gets disconnect.due to that i face a problem.so its ur duty to solve my this problem.no body is there in ur reliance company who understands my problem.since 6 months i have given complain to change my instrument bt yet it has not been solved.i dont know why senior doesnt tke any action for all this problem.so its my request to this reliance company to fulfil all this problem which i am facing a lot.this note is specially written for the director of this company.
thanking you
my lanline numbe is[protected]
Anju jain here.

Reliance Telecom — mobile handset lost

Sir,
I have lost my mobile today 08 september, between 8pm to 10pm outside my factory
When I went there again to check it, it wasn't there.
My mobile no is which is lost [protected]
It's a Reliance cdma handset
Please block the number mentioned above

contact no. : [protected]

e-mail id : [protected]@yahoo.com

Pleasr let me know about it, i[censored] get any details about it


Thank you
hi this is Bhuvaneshwari i working in cunningham road bangalore me and my collegue both we using relaince connections only but in past 2month we facing network problem in inside the office if we recive the call in inside the office the network totally blank my mobile number [protected] and another number [protected] i already registred complaint in customer care but still not cleared so plz kindly check and resolve the problem if this problem will continue again and again we surely change the network thanking you
Reliance communication,
my no is [protected] frome delhi i do not want uneccessary multiy marketing sms on my mobile i send request many times but i have no response your customer care opretar behaved very unmannered.before i use tata service their opretar behaved very good.i gave suggestions that is the time of competion so you gave good service and response of your customers i hope you take seriously my suggestion thank you..manoj soni

Reliance GSM Service — My outgoing facility deactivated after payment

i have paid my mobile bill (Mob No:[protected]) as per the Bill through my netbanking.But they deactivated my outgoing facility after payment. His customer care are not support . My outgoing facility has been bared till date.
nn
dear reliance.maine complaint ki thi ki mere phone par multi marketing sms band kar diye jaye lekin mere all sms band kar diye maine kai bar custmer care mein request kari har baar bola gaya ki aap ke local sms 7 din mein chalu ho jayege lekin koi response nahin mila mere paas last option phone band karna padega aap ke custmer care mein kaam karne wale executives ko kaam karna nahin aata sirf bheer badha rakhi hai aap se anurodh hai ki custmor care executives ko retraining aur custmor se baat karne ki retraining karvaye.main aap ke response ki prateeksha karonga thank you my no [protected]

Reliance — complain

respected Sir/madam.
This is my new no [protected] when we came in delhi about 3nov. after it reliance family cut the my balance about 4 times 50 rs. when we call the customer care all of them say technical problem in the system ..
so plz help me for this activation .and my money also thanks..

Reliance — extremely poor service (heavy balance cuts)

The service offered by reliance is literally ridiculous. today morning itself i call the customer care to report a balance cut,accordingly the balance was refunded and again today evening i loose another 5 rupees of balance. this has become hell seriously. everyday calling the customer care and telling them the same thing. there is a limit to everything. how can the same mistake recur so many times? always i get the same response some stupid pack has been activated and charges have been taken accordingly. when i havent even applied for a pack how does it get activated? is this the way reliance treats its customers? probably this has been the 30 balance cut in my phone. i am fed up of this. i request the authorities to stop this nuisance and refund all my lost balance till date immediately and full a FULL STOP to this headache once for all. my no. [protected].

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