[Resolved]  Reliance Communications — Online complaint

I had purchased a mobile from Reliance Communications(Sector-4, Vaishali Ghaziabad. Tel[protected] on 14th march'09 of Classic Mobiles company with RSN no RL0HSC[protected] with a warranty for one year. After two months it got problem with its speaker. When I contacted to same Reliance communication center I was told to go to the Classic Mobiles service center at Preet Vihar( New Delhi- Tel[protected] At Classic mobile center I was told that the date of warranty was already expired on feb'09 & the RelCom had sold you the out of warranty mobile to you and nothing can be done to it. Now I am facing much of loss without the moblie. Nobody is taking the responsibility of the fraud. I want the problem to be solved at the earliest. Request you to do the needful.
I can be contacted on other number- [protected].
Was this information helpful?
No (0)
Yes (1)
Feb 21, 2017
Complaint marked as Resolved 
This complaint is put long back and has been resolved so pls remove this complaint.
Verified Support
Jan 30, 2015
Reliance Communications Customer Care's response
Dear Sabeeha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications
Complaint comments 

Comments

Sir, i just brought the net setter from your customer provider and he was saying that if you have any problem them call me but now he is not responding his duty. nobody taking responsible about it so now my net connection disconnected due to wrong verification so you are requested to re-verification for the same. thanks. My reliance no is [protected]. thanks

Reliance Communication Ltd — No action on the request for handset blank

I have submitted a request on to blank my handset associated withe Mobile no [protected]. I visited Reliance world store in Pune at Dhole Patil Road on 23 Jun 2012 and submitted a request theere. They told me theat I will received thee status by 25the Jun. But not received any revert on theis.Then I submitted a online request and mailed to reliance customer care on theis issue. after exchanging mails for several times no solution received on theis. Neitheer thee concerned person is taking my calls.
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare
I have reliance prepaid connection number [protected]. During the last 2 years there was a credit balance in the prepaid balance for Rs.1, 900 approximately. Without taking any call during this period my credit balance of Rs. 1900 reached to a zero balance level as on 15th July 2012. Many complaints have been launched at the reliance customer care during this period. Is there anybody to answer where does the entire amount suddenly got vanished. The phone was completely kept switched off during the last 2 years period. Can Reliance prove any call made from this phone number and why the entire amount made to zero. Reliance is called upon to restore the credit balance in the prepaid account of this number or face the music.
Deepak Kumar Gauri
([protected]@gmail.com)

CC to
1. Consumer court
2.TRAI
3. Mr. Anil Ambani
Dear M/S

Pls change my email id on ur online portal [protected]@yahoo.com

This is not our no.[protected]

Regards
Mohit Sharma
[protected]
Hi Guys,

I am using GSM service. My Mobile No.[protected](M.P).I had recharge of 39 for msg pack than again u guys cut my 14 Rs for the 2nd msg pack when we have one msg pack than how u guys active the 2nd msg pack which is 14 Rs plz refund the 14 Rs ASAP..


Thank A lot
sir,

my reliance GSM mobile no. is [protected]. i have recharged maa no. with balace of 120 rs on[protected].
but today i just check maa balance and it is 6 rs only. reliance have activated few chargable sevicess on maa mobile.

but i didnt activated any prepaid services on this no.
its very disgusting to have such services frm reliance. i m fed of aal this. i have tried to contact many times to custmor care but ur customer care represantative cut maa call. i m very much depressed.

plss stop all prepaid services immediatly and return maa balance back.

otherwise i have to switch maa no to otther mobile company through number portabiliy.


in waiting o[censored]r justice


dharmendra singh tomar
mob no. [protected]
Deduction of Balance without any information from your call center. i.e. VAS Mauj GSM

Respected Dear,

I am fed up fun pack from your side from last 2-3 months . This pack automatically activated and deducting charges every time from my balance even I don’t know the service of this pack. I had contacted to your Reliance gallery - koparkhairane, Called to your customer care lot of times. Yesterday (07.10.2012) i spoken with your customer care executive Mr. Santosh at 12.03 pm about the same, he told that service has been deactivated from his side. But again, balance deducted today 08.10.2012 from my main balance. I have never tried to activate this pack.

We specially inform you that such type of service not expected from your esteemed organization.

PLS NOTE I NEED MY MONEY REFUND WHATEVER DEDUCTED AS ON DATE ON MY CELL .

If you are taking the precaution of customer, KINDLY UPDATE IMMEDAITLY

My Contact No. [protected]

VIJAY CHAVAN
my reliance cdma no is [protected]...it has not yet activated...kindly activate asap...

Mili rajesh
mumbai
sir my nwtwork problem is not solve I have complint four time but not solve by coustmber care so request u sir please solve me problem quikly
10 krishi nagar surya nagar taron ki koot toak road Jaipur not cover my mobile network
I have got an SMS from your company regarding 500 mb data usgae for a operiod of 10 days for recharge of 13 and i have done the same. But it is not working, i phone to customer care executive and they are denied so, and also told that there is no any such message sent by them nor there i no plan for 13 rupees. What can i do there is no response from customer care. my numbre is [protected].
I wish to lodge a complain they even denied to lodge a complaint. Now i wish to approach Hon'ble court
I HAVE A RELINCE SIM [protected]
I AM RELINCE COSTOMER
IN CHICHOLI
BETUL DIST.
RELINCE NERWORK IS VERY SLOW
IS NOT WORK PROPERLY
GAANDUU service are provided by the RELIANCE CUSTOMER CARES.Unusual balance deduction from the customers.unable to deactivate their own services.

Reliance — amount charged without prior notice

CHARGING RS. 3 again and again in the name of service which i dont even know about. Above all without any prior notice. my mobile no. is [protected]. i want the money back and get the service deactivated whatever it is.
Dear sir,
my no. is [protected].Today i got a message of balance deduction for VAS Osiyan sms and then BEAUTY SERVICE. which i have not given any request to activate.then i tried to contact CCE. But failed to contact, after then again i got a message regarding deactivation of that service, this is also not requested by me to do so.i have charged wrongly rs.60.Please do the needful and refund my deducted balance.



regards,
chinmaya samal
[protected]
alt. no.[protected]
We have a Reliance huawei classic landline instrument[protected] we have taken this connection in March 2012 and since there is a problem in hearing for calling party then we are regularly following your Roorkee Branch for providing us new handset since your refurbished handsets do not work properly. even after continuous request we have not been issue a new handset which caused us loss of goodwill since our customer call on this number and this is unavailable/out of service. kindly take appropriate action as soon as possible.

Thanking You

Green Pine Industries
[protected]
Roorkee, Bhagwanpur Industrial Area.
very worst
Hi,

My reliance no [protected] post paid is showing barred information.
kindly check it and inform me.
Regards,
priyadarshini
WTF...!! i recharge my number with Rs.70 but i get only Rs62.30...but there is a scheme that with the recharge of Rs70 everyone get talktime upto RS100...
sir my mobail number [protected] amd my cut balance 45 rupees

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information