[Resolved] Reliance Communications — CALLER TUNE ACTIVATION WIDOUT MY PERMISSION | |
DEAR SIR THIS SIDE IS RAJESH CHAWLA...USING RELIANCE NUM FROM MORE THAN 1YR NOW...NUM:::[protected]... THIS IS THE COMPLAINT REGARDING THE CALLER TUNE SERVICE WHICH HAS BEEN ACTIVATE...ON MY PHONE WIDOUT MY REQ...REGARDING THE SAME COMPLAINT I CALLED UP RELIANCE CUSTOMER SERVICE...ON *222...ON THS SAME DAY OF ACTIVATION AS I GOT THE MSG FOR THE SAME...& I HAD A WORD WID AGENT "ACHIT"...HE TOLD ME THAT THIS SERVICE HAS BEEN ACTIVATE BY MY REQ...I TOLD HIM I NEVER I APPLIED FOR THE SAME...& BELIVE ME SIR THAT AGENT DON'T KNOW HOW THE TALK THE CUSTOMMER...I REQ TO THAT AGENT TO TRANSFER THE CALL TO THE SUPERVISOR...HE PUT ME ON LONG HOLD ARROUND 15 MIN... THAN ONE SUPERVISOR HER NAME WAS:::"JULINA NADAR"...HE TALK TO ME ...& BELIEAVE ME HE WAS THE FATHER OF THE AGENT ...SHE WAS VERY VERY RUDE ...SHE WAS TALKIN AS SHE WAS NOT THERE TO TAKE THE CALLS...SHE THE OWNER OF A BIG COMPANY... AS PER HER I ACTIVATE THIS SERVICE...I TOLD HER NO I M NOT... BUT SHE WAS NOT READY TO LITSEN ME...THAN I FORWARD THE COMPLAINT ON THE CORPOARATE CARE E-MAIL ID OF RELIANCE THATS::: [protected]@relianceada.com I REQ THEM TO STOP THIS SERVICE...& TOLD PLZ PLZ DON'T DEDUCT ANY MONEY OTHER WISE I HAVE TO LOOK FORWARD FOR ANY OTHER OPTION...LIKE I HAVE TO FORWARD THIS MAIL TO [protected]@MONEYCONTROL.COM OR I HAVE TO FORWARD THIS CASE TO CONSUMER COTE... BUT I GOT THE SAME REPLY FROM THEM AS PER THEM "Dear Customer, In response to your mail regarding activation Reliance Caller tune without request for Reliance Mobile number [protected], please note that this Caller tunes facility activation has not initiated by Reliance. Further, if you want to unsubscribe the Caller Tunes following is the procedure for the same: Type: UNSUBCT or (CTUNSUB) Send SMS to 51234 (This SMS is Free and you will receive confirmatory SMS after unsubscription) Unsubscription from this service generally takes place within 24 hours. Also, please note that there will be no waiver for the subscription and tune download charges. In continuation to your mail regarding complaint against Customer Care Executive, please note that we have forwarded your request to the concern department and necessary action would be taken. Yours sincerely, Archana Dhawale Corporate Care Reliance Communications" NOW I REQ U TO TAKE THE ACTION AGAINST THE SAME ...SO THAT THEY NOT DEAR TO DO THIS AGAIN WID ANY CUSTMMOR...PLZ PLZ REPLY...NOW U R THE MY LAST HOPE... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 71 Comments | |
Comments
i do love to use your facility
Reply
the customer care services not giving any correct informatin
Reliance — subscribe caller tune without informing
Sir,Reliance India mobile subscribed caller tune in my mobile no. is [protected] without asking me but I am not able to pay charge of it.
Please help me and take possible step to refund my money.
Your faithfully
Ritesh Rajput
this services of the company is good but some the excutives of this company r not responding very much in a p hyd so plz its a request to th manager do som e thing about that after that this company is unbeatable in all over the world
dear sir
pls here with letter inform you that my mobile no is [protected]
THIS IS THE COMPLAINT REGARDING THE CALLER TUNE SERVICE WHICH HAS BEEN ACTIVATE...ON MY PHONE WIDOUT MY REQ...REGARDING THE SAME COMPLAINT I CALLED UP RELIANCE CUSTOMER SERVICE...ON *222...ON THS SAME DAY OF ACTIVATION pls change this collertune ( i like my collertune kabhi payase ko pani pilaya nhi
pls immedietly action from your side
pls here with letter inform you that my mobile no is [protected]
THIS IS THE COMPLAINT REGARDING THE CALLER TUNE SERVICE WHICH HAS BEEN ACTIVATE...ON MY PHONE WIDOUT MY REQ...REGARDING THE SAME COMPLAINT I CALLED UP RELIANCE CUSTOMER SERVICE...ON *222...ON THS SAME DAY OF ACTIVATION pls change this collertune ( i like my collertune kabhi payase ko pani pilaya nhi
pls immedietly action from your side
CALLER TUNE ACTIVATION WIDOUT MY PERMISSION
DEAR SIR
MOBILE NO-[protected]
THIS IS THE COMPLAINT REGARDING THE CALLER TUNE SERVICE WHICH HAS BEEN ACTIVATE...ON MY PHONE WIDOUT MY REQ...REGARDING THE SAME COMPLAINT I CALLED UP RELIANCE CUSTOMER SERVICE...ON *333
...ON THS SAME DAY OF ACTIVATION AS I GOT THE MSG FOR THE SAME...& I HAD A WORD WID AGENT "ACHIT"...HE TOLD ME THAT THIS SERVICE HAS BEEN ACTIVATE BY MY REQ...I TOLD HIM I NEVER I APPLIED FOR THE SAME...& BELIVE ME SIR THAT AGENT DON'T KNOW HOW THE TALK THE CUSTOMMER...I REQ TO THAT AGENT TO TRANSFER THE CALL TO THE SUPERVISOR...HE PUT ME ON LONG HOLD ARROUND 15 MIN...
THAN ONE SUPERVISOR HER NAME WAS:::"JULINA NADAR"...HE TALK TO ME ...& BELIEAVE ME HE WAS THE FATHER OF THE AGENT ...SHE WAS VERY VERY RUDE ...SHE WAS TALKIN AS SHE WAS NOT THERE TO TAKE THE CALLS...SHE THE OWNER OF A BIG COMPANY...
AS PER HER I ACTIVATE THIS SERVICE...I TOLD HER NO I M NOT...
BUT SHE WAS NOT READY TO LITSEN ME...THAN I FORWARD THE COMPLAINT ON THE CORPOARATE CARE E-MAIL ID OF RELIANCE THATS::: [protected]@relianceada.com
I REQ THEM TO STOP THIS SERVICE...& TOLD PLZ PLZ DON'T DEDUCT ANY MONEY OTHER WISE I HAVE TO LOOK FORWARD FOR ANY OTHER OPTION...LIKE I HAVE TO FORWARD THIS MAIL TO [protected]@MONEYCONTROL.COM OR I HAVE TO FORWARD THIS CASE TO CONSUMER COTE...
BUT I GOT THE SAME REPLY FROM THEM AS PER THEM
"Dear Customer,
In response to your mail regarding activation Reliance Caller tune without request for Reliance Mobile number [protected], please note that this Caller tunes facility activation has not initiated by Reliance.
pls imediaetly action action
ambe carriers pv ltd
singh
DEAR SIR
MOBILE NO-[protected]
THIS IS THE COMPLAINT REGARDING THE CALLER TUNE SERVICE WHICH HAS BEEN ACTIVATE...ON MY PHONE WIDOUT MY REQ...REGARDING THE SAME COMPLAINT I CALLED UP RELIANCE CUSTOMER SERVICE...ON *333
...ON THS SAME DAY OF ACTIVATION AS I GOT THE MSG FOR THE SAME...& I HAD A WORD WID AGENT "ACHIT"...HE TOLD ME THAT THIS SERVICE HAS BEEN ACTIVATE BY MY REQ...I TOLD HIM I NEVER I APPLIED FOR THE SAME...& BELIVE ME SIR THAT AGENT DON'T KNOW HOW THE TALK THE CUSTOMMER...I REQ TO THAT AGENT TO TRANSFER THE CALL TO THE SUPERVISOR...HE PUT ME ON LONG HOLD ARROUND 15 MIN...
THAN ONE SUPERVISOR HER NAME WAS:::"JULINA NADAR"...HE TALK TO ME ...& BELIEAVE ME HE WAS THE FATHER OF THE AGENT ...SHE WAS VERY VERY RUDE ...SHE WAS TALKIN AS SHE WAS NOT THERE TO TAKE THE CALLS...SHE THE OWNER OF A BIG COMPANY...
AS PER HER I ACTIVATE THIS SERVICE...I TOLD HER NO I M NOT...
BUT SHE WAS NOT READY TO LITSEN ME...THAN I FORWARD THE COMPLAINT ON THE CORPOARATE CARE E-MAIL ID OF RELIANCE THATS::: [protected]@relianceada.com
I REQ THEM TO STOP THIS SERVICE...& TOLD PLZ PLZ DON'T DEDUCT ANY MONEY OTHER WISE I HAVE TO LOOK FORWARD FOR ANY OTHER OPTION...LIKE I HAVE TO FORWARD THIS MAIL TO [protected]@MONEYCONTROL.COM OR I HAVE TO FORWARD THIS CASE TO CONSUMER COTE...
BUT I GOT THE SAME REPLY FROM THEM AS PER THEM
"Dear Customer,
In response to your mail regarding activation Reliance Caller tune without request for Reliance Mobile number [protected], please note that this Caller tunes facility activation has not initiated by Reliance.
pls imediaetly action action
ambe carriers pv ltd
singh
My RIM GSM No. [protected]
I am vrey Unhappy with Reliance Communication.
Yesterday 6/11/09 at 1.45 pm Without my activation Reliance Activate Caller Tune in My RIM Connection.
I have Unsubscribe caller tune service Yesterday 6/11/09 at 1.50 pm.
I received SMS from 52345 (Reliance) That "You have Successfully unsubscribed from Reliance caller tunes service."
I talk with Sandeep (RIM Customer care Executive) at 2.30 or 3.00 pm
I ask how you activate caller tune without my permission, He reply my system sayz you activate service (Indirectly he want to say that I am (Customer) is layer).
Today 07/11/09 at 02.45 am I received one more SMS from reliance "Dear Customer, U are subscribed to Caller tune at Rs1/2 days. To cancel, SMS unsub 1003 to 155223(TollFree) Reliance"
I talk with Reliance Customer Care Executive (Veena) at 8.10 am. She reply me that it take 24 Hr to Unsubscribe service. I am very Unhappy with her way of talking with Customer. She was in Angry Mood.
I woul like to Feedback that " Why you send SMS that You have Unsubscribed Service !! Please send Sms like your Unsubscribe Caller Tune Request in proses & It will take 24 Hr. for Unsubscribe.
7/11/09 at 8.20am I talk with Aryan (RIM Customer Care Executive) He talk properly & told me that We have received your SMS for Unsubscribe Caller Tune at 1.50 pm Please wait till 2.00pm
I am relay upset with RIM Customer care Service.
My question is Why RIM Activate caller tune in my connection without my permission & why Customer care Executive giving Half Information to Customer?
I mailed my Problem to [protected]@relianceada.com at 6/11/09 but haven't received any reply till now.
Only TRAI can solve problem to take some action on Promotional call with press No. for Activation & Half Information given by Customer care executive
I Understand that TRAI not handle individual consumer complaints against service providers but just think on this.
Thanks
Bharat Gudhka
I am vrey Unhappy with Reliance Communication.
Yesterday 6/11/09 at 1.45 pm Without my activation Reliance Activate Caller Tune in My RIM Connection.
I have Unsubscribe caller tune service Yesterday 6/11/09 at 1.50 pm.
I received SMS from 52345 (Reliance) That "You have Successfully unsubscribed from Reliance caller tunes service."
I talk with Sandeep (RIM Customer care Executive) at 2.30 or 3.00 pm
I ask how you activate caller tune without my permission, He reply my system sayz you activate service (Indirectly he want to say that I am (Customer) is layer).
Today 07/11/09 at 02.45 am I received one more SMS from reliance "Dear Customer, U are subscribed to Caller tune at Rs1/2 days. To cancel, SMS unsub 1003 to 155223(TollFree) Reliance"
I talk with Reliance Customer Care Executive (Veena) at 8.10 am. She reply me that it take 24 Hr to Unsubscribe service. I am very Unhappy with her way of talking with Customer. She was in Angry Mood.
I woul like to Feedback that " Why you send SMS that You have Unsubscribed Service !! Please send Sms like your Unsubscribe Caller Tune Request in proses & It will take 24 Hr. for Unsubscribe.
7/11/09 at 8.20am I talk with Aryan (RIM Customer Care Executive) He talk properly & told me that We have received your SMS for Unsubscribe Caller Tune at 1.50 pm Please wait till 2.00pm
I am relay upset with RIM Customer care Service.
My question is Why RIM Activate caller tune in my connection without my permission & why Customer care Executive giving Half Information to Customer?
I mailed my Problem to [protected]@relianceada.com at 6/11/09 but haven't received any reply till now.
Only TRAI can solve problem to take some action on Promotional call with press No. for Activation & Half Information given by Customer care executive
I Understand that TRAI not handle individual consumer complaints against service providers but just think on this.
Thanks
Bharat Gudhka
Reliance Mobile — always reliance put the ring tone and deduct money like a thief , I have never taken or requested any ring tone
always reliance put the ring tone and deduct money like a thief , I have never taken or requested any ring tone. mobile number [protected]. What should I do for this ? Any day the reliance will put any ring tone and deduct the applicable charges with the prepaid account. Its a stringht forward theft or froad by reliance . sir
dear sir my no is [protected] caller tune discanect karni hai so per month charge is30rs so iam
not pay to per month 30rs so kindly disconcet my caller tune.
Thanks
vijay jain
[protected]
dear sir my no is [protected] caller tune discanect karni hai so per month charge is30rs so iam
not pay to per month 30rs so kindly disconcet my caller tune.
Thanks
vijay jain
[protected]
Dear,
I have reliance number [protected]. And Some subscription for Style & Kollywood have been started from last three months for which i ahve to pay 20 Rs. I dont want this service. i tried to unsubscribe this but it fails. & when i call to the given number 155223 it asks for unsubscription id which i dont have. so Kindly request to unsubscribe this services from my mobile. i dont want to pay more for it.
regards,
vaishali
I have reliance number [protected]. And Some subscription for Style & Kollywood have been started from last three months for which i ahve to pay 20 Rs. I dont want this service. i tried to unsubscribe this but it fails. & when i call to the given number 155223 it asks for unsubscription id which i dont have. so Kindly request to unsubscribe this services from my mobile. i dont want to pay more for it.
regards,
vaishali
zindagi har kadam ek nayi jung hai i want to hellotunes code plz send me my [protected]
I have confuse how you people make a caller tune for me.
I don't want to keep a caller tune. But you people charge money from me, you people also make a caller tune for me I don't know What is wrong with me.Don't make a caller tune for any body without taking permission from your customer. I hope it is not fair to do like this.Everybody does not make a caller tune You people should know.
sharad kumar
I don't want to keep a caller tune. But you people charge money from me, you people also make a caller tune for me I don't know What is wrong with me.Don't make a caller tune for any body without taking permission from your customer. I hope it is not fair to do like this.Everybody does not make a caller tune You people should know.
sharad kumar
I have confuse how you people make a caller tune for me.
I don't want to keep a caller tune. But you people charge money from me, you people also make a caller tune for me I don't know What is wrong with me.Don't make a caller tune for any body without taking permission from your customer. I hope it is not fair to do like this.Everybody does not make a caller tune You people should know.
my number is [protected]
I don't want to keep a caller tune. But you people charge money from me, you people also make a caller tune for me I don't know What is wrong with me.Don't make a caller tune for any body without taking permission from your customer. I hope it is not fair to do like this.Everybody does not make a caller tune You people should know.
my number is [protected]
Dear Reliance,
My number is [protected]. I need the details of outgoing & incoming calls from 1.12.2009 to 31.01.2010. Because I just want to convert my number pospaid . I have no idea about the my monthy Mobile Exp (STD, LOCAL) . So please provide the details on my mail id.
For this i will be thankful to you
With regards
Govind
[protected]
My number is [protected]. I need the details of outgoing & incoming calls from 1.12.2009 to 31.01.2010. Because I just want to convert my number pospaid . I have no idea about the my monthy Mobile Exp (STD, LOCAL) . So please provide the details on my mail id.
For this i will be thankful to you
With regards
Govind
[protected]
Dear Reliance,
My number is [protected]. I have recive a call from reliance for caller tune hindi songs on dated 31.01.2010 and i press the mobile key 5 for hindi movie song But After some hrs.a relince tune activeted om my number, the charge of this service charge on my AC. I will call Customer care many times but everytimes the lines are busy beacuse of only network problems...
With regards
Govind
[protected]
My number is [protected]. I have recive a call from reliance for caller tune hindi songs on dated 31.01.2010 and i press the mobile key 5 for hindi movie song But After some hrs.a relince tune activeted om my number, the charge of this service charge on my AC. I will call Customer care many times but everytimes the lines are busy beacuse of only network problems...
With regards
Govind
[protected]
Reliance Communication — REGARDING HELLO TUNES
I HAVE NOT SUBCRIBED FOR ANY HELLO TUNE, BUT RCOM SUBCRIBED 3 TIMES MY HELLO TUNE AUTOMATICALY, AND DEDUCT THE MONEY FROM MY BALANCE ACCOUNT. hiiiiiiiiiiiiiiiiiii
Reliance Communications — Actvating Caller Tune Without my consent
Reliance his actvating caller tune on my cell without my consent ftrom past 3 days and deductuibng my balance For the first two time i deactivated my service but on the 3rd day they again activated the same and deducetd the balance. Even though i have no ctivated the service.Reliance Communication — caller tune charges deduction for two months without consent
I am AJIT KURLEKAR from NASIK, my moblie no.[protected], is a prepaid connection, & since last two months around second week of the month,via SMS the caller tune subscription charges are directly deducted from the balance talk time, a complaint was lodged with customer care,when caller tune facility was unsubscribed, but this month also on 18th feb.the charges are deducted without any consent.This is nothing but whitecaller PICK-POCKETING of poor Indian people like me.will MR.ANIL AMBANI look into the matter? I want caller tune code of album BLACK EYED PEAS song Boom Boom Pow pls send this song caller tune code sir plzzzzzzzzzzzz...
MOBILE NUMBER - [protected]
MOBILE NUMBER - [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709