Reliance Communications — Unnecessary activation of packs | |||
Hi I am a user of reliance prepaid No. [protected] and I am toatlly fed with reliance service. In the month of Nov. REliance hav activated two packs and without my request for which at last I lodge complaint in Consumer court because Relaince CCE were not giving me proper guidance and now again on 22 Dec. 2010 Rs. 10 has been deducted from my balance and on 23rd Dec. 2010 when I called to Reliance CCE then some Gurpreet informed that some Shayri pack is activated from there side and she was not ready to listen me and what was my querry. I just want to know what is happening, why only my no. and which kind of mannerless CCE is recruting Reliance and if they can not listen customer care querries then whats need to keep them there and how the next time cutomer will use reliance service because: .- First thing unneccerry activation of packs - Irresponsible Customer Care Executive - No proper information Please get rid offe me from all these problems because now its enough and how many time one has to suffer. I request you to please help me because again and again I can not talk with them and not ready to face such ...........things. PLease...........waiting for you response. Regards Reliance User Was this information helpful? | |||
 3 Comments | |||
Comments
Respected Sir,
This problem is not fixed yet again in Last week of JANUARY 2011 or in starting week of FEB, 2011
30 rs. again were deducted from my number [protected](Rajsthan).
When i again contacted customer care they told that any caller-tune service activated on my mobile and didn't told me how it was activated!!
This is disgusting sir i mean, they cant even tell us how the service is activated. And i had to wash my hands away with my precious Money. May, sir 30 rs. will not be costlier for you but for a common man its more than enough.
I want my money back sir !! Thats how you will be able to satisfy me !
My current contact number is [protected]
Thank You
This problem is not fixed yet again in Last week of JANUARY 2011 or in starting week of FEB, 2011
30 rs. again were deducted from my number [protected](Rajsthan).
When i again contacted customer care they told that any caller-tune service activated on my mobile and didn't told me how it was activated!!
This is disgusting sir i mean, they cant even tell us how the service is activated. And i had to wash my hands away with my precious Money. May, sir 30 rs. will not be costlier for you but for a common man its more than enough.
I want my money back sir !! Thats how you will be able to satisfy me !
My current contact number is [protected]
Thank You
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I am a user of reliance prepaid No. [protected] and I am toatlly fed with reliance service. In the month of Nov. REliance hav activated onw pack and without my request about which i asked it to RELIANCE CCE, they told me any calertune service was activated 30 has been deducted from my balance and again on 23rd Dec. 2010 when I called to Reliance CCE then they informed that Callertune Service is activated from there side and they refused to pay me my money back.
I just want to know what is happening, why only my no. and not only my this number all other my friends are also fedup with this reliance service like [protected], unnecessarily they making money out of our account and refuse to refund us by telling that it was our mistake.
.- First thing unneccerry activation of packs
- refusing to refund my money back
- No proper information
Please get rid offe me from all these problems because now its enough and how many time one has to suffer.
I request you to please help me because again and again I can not talk with them and not ready to face such ...........things.
PLease...........waiting for you response.
Regards
Navneet
Reliance User