Reliance Communications Complaints & Reviews

Dear sir,
we have to inform you that my all dues are clear in 10.07.2010 in satna nearest reliance communication.plz kindly needfull action and help me
receipt no.MP/BPL/09-10/10900/A 393625
NAME:YAKUB PASSANA
CAF/MDN NO.[protected]
CELL NO.[protected]

Regards,
yakub passana
satna (m.p.)

Dear Sir
One day i have attend call to a landline in my relince phone and that,s caller say to plan and after i cut the call but that activate to services to my number and cut my blance 30 ruppy this is not frist time every time i recharge this type of services automatic activated and after i complain to the customet care that was saying this services is activate to your side please resolve my problem
vijay kumar maurya
[protected]

I stay on the top floor (Sixth) of a building at Kalina, Mumbai. I have an Open Terrace where I have a garden. I have two kids (Six and Twelve) and we spend lots of time on our Terrace. There is a Cell Tower erected on the Seventh Floor Terrace and we are directly exposed to whatever harmfull effects the tower causes. I am shure the tower erected on the residential building will be against government safety norms (bldg with an open terrace ?)

I would appreciate if appropriate action is taken and the CELL TOWER is removed.

reliance broadband is one of the best broadbands i have ever seen in my 20 yrs of life.....i will tell everyone to go for rel-broadband....its plans are cheap.....and the connection just happens...you dont need to wait....it was on my doors within two day.....the people talk so politely that you are overwhelmed with their words and you really want to hug them.....but after the "REAL" deal is over i.e. once i became the "PROUD" customer of the proud company.....they forgot to give me service.....they will send you bill timely....make sure the connection is on whenever they call you for a customer satisfaction enquiry and then the wont even listen to you when you want them to hear your complaints.......they will cal you back as soon as you get the connections right.....such a gr8 connection.......the connection never let me down..........it feels as if it never started....i feel as if i have taken this connection to hear the ivrs girl guide me to press certain buttons.....whatelse.....theres no option of talking to some real person....it says the customer sevice representative will contact within 24 hrs.....it just means to tell me.....you have to stay in the same room with your pc on atleast for 24 hrs.....till either the representative calls.....or you go blind.....as your connection will never give you a chance to surf the net......need i say nething else???????????

The Hounorable Chief Justice Date 08.12.2010
Consumer Forum

My Reliance Broad Band Data Card Connection
No. [protected] in the Name of Akbar Hussain

Sir I had purchased Data Card for one of the Service out-let of Reliance Mobile karthikeya communication Saidabad Hyderabad one year before for Rs.2299.00.

My complaints are as under-:

a. I took High speed Data card from the above mentioned retail out-let of Reliance communication with a plan of 5gb. After few months I change the plan of 3gb .first 2 weeks they won,t gave the connection and sent the bill to me.I complaint about the same thing in reliance outlet they replaced the data card.since then the service is OK.I used net less than 1GB,hence in may 2010 I tried to cancel my account for this I went to reliance outlet.they told me to inform us at month ending .I did the same,they did not give me how to cancelled my account.I continue it for the month of June.I requested to cancelled my account at the out let as well as at help desk.They repeatedly asked why are cancelling the account but no one take action for my request.




On 7th july10 finally i went to cancelled my account and inform the same thing to outlet manager and representative of Reliance named (Rasool) .They informed their higher authorities and convinced me instead of cancellation convert it in to prepaid.after having talks they inform me to pay Rs 1026/ (around) for past things and life member ship of prepaid account, and gave the promised whenever I want to activate it by paying the pre-paid scheme plan in advance.I finally paid the amount for conversion of post paid to prepaid on that day 1026/-.
After that they keep on post me bills for subsequent months.I inform my conversion plan from post paid to prepaid to them.


Ultimately I personally approached the retail outlet Reliance Karthikeya communication and requested them to convert my connection from post paid to pre paid, and then they again asked me to pay towards charges till date.

sir i paid Rs 937/- my dues regularly in third week of the month,because of conversion only i paid 1026 in the first week of July.from mid June to till date i have never used data card.

In the light of above I request for justice from Honourable Court with the request to direct the Company/ their Representative to Rs. 5000.00 for the mental agony caused to me for deficiencies in their Services and deceiving the customer.
Thanking You
Yours Faithfully
Akbar hussain
[protected]

Sir,
with due respect, i beg to say that my Reliance broadband connection is not working since 20 Th of November.
My user ID is[protected] Phone no.is[protected] is also not working.
I have lounged complaint several times through IVR. but there was no response from your side.
not a single person have come to my home to attend the complaint from your side.
Date complain no.
20/11/2010 [protected]
22/11/2010 [protected]
25/11/2010 [protected] /[protected]
26/11/2010 [protected]
28/11/2010 [protected] /[protected] complain attended by Mr. Vijay
30/11/2010 [protected] complaint attended by miss Sheetal
1/12/2010 [protected]
3/12/2010 [protected]
4/12/2010 [protected]
6/12/2010 [protected]
Please start my connection as early as possible other wise, withdraw your services.
Thanking you,
Yours' Sincerely
Vikas Meena
Mobile No. [protected]

Dear All,

On 17 Nov.I had recharged for Rs.200 my prepaid mobile through ICICI Bank online banking using my Saving account..On failed of online recharge prepaid mobile money not refunded ! Customer care team advised it's already transferd in your account.. But still not received the refund amount,

Also am stop calling reliance customer care ! beacuse same story need to explain every time.. It's very very poor service & system (ERP) using reliance...


And my recharged get failed on that day but my money is deducted and not yet transferred back to my account Till Date.
I made complain 10 more times and also get the complaint no confirmation sms that... But stil refund not received... Reliance mobile no. [protected] and complaint no[protected].

Last year i filled all the details for your Reliance one card at your Reliance Fresh outlet at Motera,AHMEDABAD, got temporary card(no [protected]), but as of now i had not recd permanent card, kindly arrange to despatch the same at earlist possible.
Regards
kapila Tandon ,
E-401, SUKUN RESIDENCY -1
NEW C .G ROAD, CHANDKHEDA,AHMEDABAD.
PIN:382424.

Atul Parekh, my uncle is dead and so I requested to convert 2 of his numbers to prepaid. This request was not processed and they are now harassing unnecessarily her 80 year old grand mother to make innumerous rounds of the reliance web world.
They start service within a day but take 21 days to disconnect the service. Such is the shoddy service provided by rcom.
The number in complain is [protected]

hi i have been unknowly subscribed to video of the plan from wap.mauj.com......no help from reliance customer care regarding unsubscrication.....plz help me i want to unsubscribe my mob no [protected]....thanks in advance

Hi iam using reliance wimax connection from more than 2 years. My user id:[protected] on october 1 st i opted for cancellation of the connection as iam relocating overseas they told me that it will take 2 working days. I got a call from them they mentioned that your service is cancelled. But more than two months passed but still iam getting the bill and they are informing me my request is still under process. Request ID[protected]. Kindly please solve this problem. my email id is [protected]@yahoo.com

Mobile company called me on 26/11/10, they told me that my number has been selected for some offer. Operator told me the offer, I just responded to her by saying ok. Then she immediately disconnected the phone and after that today also they mobile company has deducted Rs 30 from my account, without me knowing the reason. After that I called customer care and came to know the real reason.
I request you to take some serious action against such cases, so that Reliance stop making fool of their customers and cheating them by making such calls.
I will feel obliged, and consider my action to be treated seriously for the benefit of customer.

Hi,
I want to lodge a complain against relicance prepaid number as I am using Reliance prepaid and my number is [protected] on 25 november 2010 my balance got depleted of rs. 9.50/- for 1 paisa sms pack but my 1 paisa sms pack is not working after that whenever I call to the customer care on 30.11.2010 they are not refunding my money back and they said past 3 days they don't have the details.

Hence I want my amount to be refunded in my prepaid number.

I have taken Reliance netconnect connection.My connection was suspended by them saying that the payments which i have done for two months was reversed back.When i contacted the bank through which i made the payment and i was told by the bank people that no such reversal was done by them.I visited reliance communication center in DP road Pune and logged complaint on 9-Nov-2010.Till now no resolution was given by them.Finally they have agreed that they recived the payment and asked me to submit the documents which i have done But still they have not activated my services.

Response which the executives give is not at all good.It has been 1 month and till now they have not resolved the problem

Kind Attention
Head of Reliance Tele Com

Am using your Reliance prepaid number [protected] last 2 years now am decided to convert my prepaid number to postpaid number on dated 29/11/2010 from your franchise Shri Balaji Infocom Address office 06 ground floor vashi railway station vashi navi Mumbai am deposited 250Rs deposit amount the executive
Name of Mr. Manish Singh informed me that your number will going to convert postpaid in with 5 working days.

After 3 days I visited the same gallery they informed the verification department informed that the executive was not found address then I given more land mark with my alternate contact number to visit given address.

Today date 03/12/2010 I visited gallery the customer care executive informed that the verification again send their report again they have not found my address even the remark us they are not found your postpaid connection in such slum area.

Now I need a justice from your side I provided my Reliance Energy bill where I received my all bill according the address and this address was having record last 50 years on the Electric bill record and our light bill comes to more then 2000 Rs per moth you can check all record from Reliance Energy.

At my Given address I receive all my official letter as well other communicating letter via pot or courier you cam verify my address record from versova post office Mumbai 400061

If you are not providing your post paid service to me the reason is that am staying a slum area I don’t have right to use your postpaid service or what ??? I need this answer

Even am using your prepaid number last two year how they are activated my number without any verification and the number is still active?????

If you need my salary slip or any ban statement or you need any security deposit more then 15,000 Rs am ready to pay if you think that am not able to pay your bill the reason is am staying in slim???
I need justice from you…….

I confidentially said you Verification Department send you false report that they have not my found iam ready to pay any address proof what they Required you even before visiting my address I always informed to them before visiting they have to give call to me and my number which filled in my application form Mobile no [protected]/[protected] & land line number :- [protected] but I haven’t received single call from them.

Really am very frasted from your behavior and you the distingue category from any slum area & rich category.

I need justice from your side you show me my address was wrong…..
Either you activate my number soon ????

Regards
Manoj Mehta
My Mobile number :- [protected]/[protected]/[protected]
My address :- Ramdas Chwal J S Pated wadi 7 Bunglows Andheri West Mumbai -400061 Near Geeta Yadav House

Land Mark :- Meena Bulding ,Gulsan Colony

Dear sir,
Reliance mutual fund

I have give three time redemption request, all the time my request are rejected, they say my signature miss match, i understand that is ok with your policy, but for that reason you will never give my money back????, last time your telephone assistance tell me give signature verification from bank, as per her suggestion, i give bank signature verification, but your company still reject my request, if bank is guarantee, why you are not giving our money, after all money will deposit in my account, i personally meet at your office in ahmedabad, but your "good" customer care person cant help me anyway? so what can i do know????

I tried many times to call in customer care, but all the time their call assistance are busy and i emailed many times but hey never care to single reply me.

account folio no: [protected]
ref no: rmf201010204040195247941

folio no: [protected]
ref no: RMF2010102040401440140851551

thanks
nilesh

Reliance Broadband and Reliance Landline Phone Services Sucks !

We like to inform "Reliance Broadband" BHI LOG to remove your all 8-9 connection from our housing society as Reliance Broadband and Reliance Landline Phone Services Sucks !

Landlines numbers and internet service in our housing society are dead from 30th November and some are dead from 22nd of this month.

Your customer care As*H**** are closing our complaints without resolving the issue.

We request every one who are reading this complaint Please don't even think about Reliance when it comes to Internet or landlines services .BSNL/MTNL are 1000 better ...

Reliance Broadband and Landline Service Sucks BIG time !

This Complaint is on the behalf of Shree Ambika Niwas Co Operative Housing Society, Sector 42, Nerul, Navi Mumbai, Maharashtra

We are resident of Top floor of “E” BLOCK,DELHI CTIZEN GROUP HOUSING SOCIETY ,Sector- 13 ROHINI ,Delhi-1100085. This is regarding a complaint against Reliance Mobile Network Tower on top of our Residence flat without our consent and dealt with society office . As we all know it may cause major issues like ‘Brain Tumour’ , ‘Brain Hemorage’ or even ‘Cancer’ to health of human beings. And also one resident Atul kumar jain is suffering from TINITUS Disease (Sound in ear). Now all people on the top floor of the apartment here are afraid of such issues.
The facts regarding the hazards of Mobile Tower in Residential Area should be removed came into news and various department had promised that there will action taken against the towers installed in residential areas . We therefore request you cooperate and get the removal of the mobile tower from our roof immediately .

During installation of the tower, some people of the society did not know to such issues and allowed to install the tower . As this being a residential area now knowing from various news channel we request the society office for removal and take the necessary action immediately .We are also sending a copy of this letter to tower company and to the Municipal Corporation of Delhi, and concerned authority also.

Flat No
1. ATUL KUMAR JAIN E-18
2. PREM PRAKASH SHAH E-20
3. VENEET BHATIA E-17
4. M G PUSHKARNA E-16
5. TELTIA E -19

dear sir/madam
i am complaining regarding the deduction of balance from my RELIANCE GSM mobile account.my mobile no is [protected]. this is not the first time they deducted my balance without any reason. this is the 3rd time.
last deduction ----25/11/2010.amount -RS 10.

when i asked the reason from customer care they only told that this is due to network fault or promotion SMS/CALL but they do not refund the balance.they excused that you have to call within 24 hours after the deduction. one more problem is that when i am trying to complain the customer care, the line is so busy that it connects after 24 hrs.
so kindly take some actions regarding this.

thanking you.

CHANDRASHEKHAR KUMAR

Dear Sir,
I am using reliance services in telecom since the reliance arrived in market. i was using a ZTE phone- a old model in which sim card is not used, the no. of my connection is [protected], i have transfer this number on blank sim so that i can change my handset as my old handsets battery was not working. i did it on 26-11-10 in your jaipur, rajasthan based reliance web world, location: Gaurav tower, malviya nagar jaipur, i paid 101 rs/- for new sim and i was told to *228 and follow the instruction, i did same3 as they told, but my services is barred, no incoming no out going & no msgs. i complaint this in reliance web world at G.T, that please activate my sim as i am facing troubled but they have not taken immediate action and they keep lingering on the matter, today is 7th day, if my no. will not activate i will file a case against consumer court, i am having a balance of 250rs/- in my sim.
i also requested your manager of reliance web world Mr. Anil, he treated me as if i am no one for him, there is an employer name shailendra he too misbehave, There is also a madam there every one there is least bothered about customer services. i am sorry but i am heavily disappointed.
please take necessary action regarding my complaints and activate my sim soon.

my no. is [protected]
name: yatish
loc: jaipur
alternate no.: [protected]


thanks and regards
yatish