[Resolved] Reliance Communications — deduction in balance and worst customer care service | |||
my no. is [protected] you deduct my balance,and when i call to customer care every one told me there was technical problem and not able to check,why balance is deduct.i call servel times but got same answer from you.i m not satisfied with your services.the worst customer care services i ever had. please give me proper answer,.you have worst customer care services.. your customer mr. Sudhakar jha Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
8 Comments | |||
Comments
my phone number is [protected] my self sanjay chhibber on today from my balance 20 rs are taken .I did not activate any service yet they dedect balance when i contact costmer care they did not behave properly and talk in rude way so i requested to take some action regarding my complaint actully this hapenned for me 4th time so plz take some action
can i see the call details of my mobile number [protected] of july 2008
Reliance Mobile GSM — WORST CUSTOMER CARE SERVICE AND DEDUCTION OF BALANCE
I'm Shridhar and I have been using Reliance Mobile GSM service from past few months. Recently I had activated mobile internet pack of INR 51/-. When I activated the service thro SMS, it was not registered; I again activated the same next day by direct activation facility number provided by customer care (THE WORST OF ITS KIND!!!) since then my 51/- INR are being deducted everytime I recharge. So far, 204/- INR have been deducted in 2 days. After contacting Customer Care, I was told that a complaint has been filed for which I haven't got any complaint number yet. There's this guy called MR MEHUL who's not eligible to be a customer care representative. He's the worst, the most arrogent and irresponsible person. He simply hangs up the call on my face. What kind of customer service is this??? It's better not to have Customer Care service than to have some like this!!! Wake up Mr Ambani and show some responsibility and concern to all the complaints... Hi Shridhar,
Please provide us with your contact details so that we can resolve your issue as soon as possible.
Regards,
Reliance Communications Response Management Team
Your feedback is important for us, Keep posting!
Please provide us with your contact details so that we can resolve your issue as soon as possible.
Regards,
Reliance Communications Response Management Team
Your feedback is important for us, Keep posting!
i too have this problem
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance GSM — facilities are worst
first of there is a lot of problem in the network of it, i complaint to the company, they told me that it will be improved in the upcoming one month but its 2 and half month, no improvement is there.second, i recharged with rs 42 for std 400 sms, they are sent but delivery of these msg are not there.