Reliance Communications Complaints & Reviews

Sir
I purchased a reliance data card with three months advance rental plan . beacaus of my less usage i want to convert the same from postpaid to prepaid. i went to reliance outlet told them to convert my data card from postapid to prepaid they told me for that i have to give the outstanding amount of rs 830 , i made the payment bur after a day i recived a call from customer care regarding the convesion of my no from postpaid to prepaid , i told them the same after that they give me a new 4 months advacne rental plan in 2000 for (unlimited) they told me to make the balance payment of rs 1170 . i have deposited the same on the next day . there is nothing mentioned about tax in the mail (attached for your info) now because of non payment of service tax they disconnect my connection , asking me to make the paymetn of rs 610. trailing mails attached for your info. kindly look into the matter revert bcak as soon as possible.

Regards
SUNNY





Sir

This is with refrence to your mail regarding the "Republic Day Offer" i have registered for the same ( 5GB of Internet usage @ Rs. 500/- per month for 4 months) by making 2000 payment to Ashima Telecom Services vide Receipt No S[protected]Rs 810) AND S[protected]Rs 1170) on 30/Jan/12 and 01/Feb/12. Now I have received a call from customer care regarding Non-payment of bill of Rs 610. According to the plan i don't have to pay for four months and they don't give me the McAfee AntiVirus free for 12 months plus they disconnect my connection.
you are requested to take this matter on priority and make palenty for this on Ashima Telecom. This is very bad experience of mine with Reliance Net Connect and i also wants to disconnect my connecton after the completion of above plan.



Regards
Sunny
A/c No-[protected]

[protected] Forwarded message[protected]
From: <[protected]@relianceada.com>
Date: Mon, Jan 30, 2012 at 5:25 PM
Subject: Republic Day Offer
To: sunny.[protected]@gmail.com


Dear Reliance Customer,

We thank you for your continued patronage of Reliance Netconnect+ services!

We understand your ever increasing need for faster connectivity and have introduced Netconnect+.

With Netconnect+, we assure you superior internet experience at home, office and on the move, with download speeds up to 3.1 Mbps.

We offer you the Republic Day Offer. Now you can enjoy 5GB of Internet usage @ Rs. 500/- per month for 4 months* and there by save upto Rs. 1000/-...

We already have an Existing Offer of 3 Months Advance Rental 5Gb Unlimited Offer with Rs 750 /- Monthly charges post completion of 3 months.. However, as a privileged Customer, we offer you a Special Upgrade Offer with a Saving of Rs 250 per Month with 4 Months Advance Rental Plan.
At Just Rs 500/- Per Month, you can enjoy Unlimited 5Gb Usage. (Rs 500/- x 4 months)= Rs 2000/-
The Existing Offer is available at Rs 3000/- (Rs 750 /- x 3 Months)= Rs 3000/-
Under the Special Upgrade Offer Total Saving (Rs. 250/- x 4 months) = Rs.1000/-

Total Saving of Rs. 1000/-

Additional Benefit:

McAfee AntiVirus Plus worth Rs. 1000/- absolutely free for 12 months.

So what are you waiting for...
Visit your nearest Reliance Mobile Store

For further assistance you may call: *355 from your Reliance Phone or call:[protected]
from any phone.

Regards,
Customer Care
Reliance Communications Limited

*Pls note that this offer is applicable only for selected customers. Terms & Conditions apply.

I WANT TO PUT IN THE KNOWLEDGE THAT WHEN A NUMBER WHICH IS NOT IN USE FOR A LONG TIME HOW CAN YOU CHARGE RENTAL ON THAT NUMBER WHICH IS OUT OF SERVICE,.I HAVE BEEN CHARGED FOR NOT PAYING THE BILLS OF THE NUMBER THAT I DIDN'T USE FOR A LONG TIME, BUT EVEN WHEN I PAID THE AMOUNT AND HAVE ASKED TO STOP THE SERVICE AND REFUND THE SECURITY DEPOSIT AMOUNT , IT IS STILL BILLING AND SENDING RENTAL TO MY ADDRESS. LET ME INFORM, SUCH KIND OF ACTIVITIES IS NOT TOLERABLE AND I AM NOT GOING TO PAY.

Hi guys,



My complaint is regarding poor customer service on Reliance data card.We have taken a reliance connection and it was not working for the past 3 months and we have send many mails regarding this.We will receive only the automating generated mails that we will solve problem with in 5 days but till now no person has tried to solve the issue hence we have not paid the bill but after that we are getting many mails about the outstanding amount to clear.Many mails,msgs and calls really disturbing.Finally they are sending that going to take legal action against us for non payment and they have send advocate notice.

From this you all can understand clearly about their service.Pl don take any connection with reliance and get into trouble.

Hello sir, my name is ravi lalka. My mobile number is[protected], i changed my network from vodafone to reliance 1 month ago. I give all id proofs in reliance office. But after a week it was automaticaly temperory unavailable. I connect to customer care. They told me to give id proof. After that i give two time my id proofs in reliance office. But my number is still not working. No one tells me the reason of this. In vodafone network it was working on the my brothers id proofs. His name is surinder singh. His age is 20. Address- village- nabipur, district fatehgarh sahib. I give also these proofs to reliance office. Please activate my number soon. If you want to contact me for information about id proofs, you can contact me on my number [protected].

Dear Sir/Medum

I Have Been Trying for MNP for my Number-[protected] Since Last 6 Months But the Procedure not forwarding by the Reliance to airtel i have trying and convincing reliance Costomer care center daily but they are not providing any solution to my request so please give me a satisfied Solution

Sir

I have submitted to enroll My Mobile No. [protected] (TATA DOCOMO) in Reliance GSM on
7th April 2012 with a plan of Local Call 1p/2sec and STD 1p/sec by Paying Rs 19 For M.N.P & Rs 42(FRC) for call rate Plan.
Even after repeated complaints & Harassment I didn’t have any responses
from Relaince. After that my mobile no. Is enrolled in Reliance Company
on 25th April 2012 but my call rates are 1.2p/sec for Local as well as
STD. Again I made complain against this matter to Reliance customer care
executive, he said that it will take 2 more days time to resolve the
problem but I’m still suffering with the same.
So I kindly request you to please take action against this Harassing Network Provider " RELAINCE"

DEAR,

I HAVE HANGING A PROBLEM MANY DAYS, THIS AREA HAVE NOT GET NETWORK PER DAY MANY HOUR. I SUBMIT COMPLAIN HERE BUT DONT SOLVE IT. MY COMPLAIN ID THAT YOUR GIVE ME, THAT IS[protected]. SO PLZ SOLVE THE PROBLEM. LAST I THINK THAT RELIANCE NETWORK IS NOT RELIANCE ABLE.

DIPANKAR
[protected], [protected]

Dear sir, today i.e 26/4/12 i got this msg from 51234 (Full Talktime OFFER!! Top-up 55/120 ke recharge par payein Rs.55/120 ka FULL Talktime. For details dial 151515 (TollFree). RCOM ) on recharging with rs 55 on my no.[protected] instead of getting talktime 55rs i got 99 loc std min with 10days val. I have call to c.care 2times (he doesn't resolve the query his name rahul then 2nd time i said transfer to senior exe. He told me u will get ur talktime within 4days & he give me complaint no.[protected].
My question is customer is paying money then why company is looting... for my money i want to beg them till 4days.
Plz help me & sort out the problem and give me the talktime.
Thanks & regards

My self Yogesh Khandelwal, I am having reliance GSM No. in Rajasthan. My No. is [protected].
One month before, I lost my SIM card in Rajasthan. So I contact to Ajmer Reliance Office located at KC Complex. I asked for the procedure to get the duplicate SIM to customer care executive in the store. She told me that you have to give the Address proof, ID proof and Photo, I gave her my Photo and Driving Licence for the same, Then she told me that You have to purchase Blank SIM from the store located in front of Reliance office in the name of "Mahindra Mobiles".
I went to that store and asked to purchase a Blank SIM. Shop Keeper told me that you have to pay 100 Rupees for blank SIM. Then I asked for the Bill because I know that the Blank SIM cost of all the telcom operator is near about 20-25 rupees.

He refuesed to gave me the bill of that, Then i asked again customer care that he is asking for 100 rupees, then the girl of the reliance store said that you have to pay 100 rupees for that, From January onwards we donot have the blank SIM. Then I asked to know that if i purchase a Blank SIM from your store how much you will charge for that, she told me that its cost from reliance is only 4 rupees,

What should i think about reliance store, Why they donot have the Blank SIM.
Why she told me to go to the Mahindra Mobile in the front of Reliance.

If this is right, I m ok with this.

I think this is cheating with me.
I have also communicate the sim on mail id rcomnodalofficer.[protected]@relianceada.com on dated 23/04/2012, but did not get any response.
Please look into the matter and do the needful, otherwise i have to take some serious action against this cheating with me.

With Regards,

Yogesh Khandelwal

Dear Sir

I took broadband 3G connection from reliance communications at Indore district ,Madhya Pradesh with following particulars:

Name of owner : MR VIVEK NEMA
Relationship Number:[protected]
Reliance Number: [protected]

As soon as I have shifted to Indore I was in need of Internet connection. I am residing in RRCAT colony of Indore. I have gone for Reliance Net connector with Data card (No. [protected]) in the name of my brother Anupam Nema by paying Rs 2500.00. Before purchasing the data card I enquired with Mr Abhay (Sales Executive) about Internet services in my area. He has assured that strong signals are there in your area and you will get very good speed during browsing.

As soon as I installed the same I could able to understand that it is not working efficiently in my area. I made complaint about the problem to customer care as well as sales person about the matter. They tried a lot and finally they told it will not work in your area. Reliance Sales person Mr. Abhay told you please return this data card, company will refund your money Rs 2500 in a time period of 3 months. This talk about the refund was also confirmed by a Lady (seems to be the marketing head of Reliance) but as on date no refund has been received from the company.

Again Mr Abhay (Sales Executive) told again, sir Reliance 3G network connections are very good all over Indore you please take 3G data card it will definitely work very good in your area. Since I was in urgent need of Internet therefore again I trapped in his words and took 3G Internet data card (No. [protected]) by paying Rs 1000. This was a post paid plan with Rs 800 monthly rental. As soon as I purchased and started browsing in my area I found that signals are very week and I could hardly use the connection. I have complained many times to Reliance Customer Care about the existing problems but no positive response is obtained from the company and more over they told that in your area Reliance signals are week and you may not get enough Internet speed. Therefore I asked Reliance to terminate my connection and refund the money.

In this way Reliance Communication (RC) took Rs 3500 from me and no services were provided. No services and no use of there Data card but I am still continuously received monthly bills for the postpaid connection. Since I am not using their Internet connection therefore not paid any bill generated by RC.

I am receiving constant calls from reliance executive for the non- payment of bill and they have been harassing me for the same. In spite of several reminders and explanation's they are not ready to sort out the issue. This has caused great inconvenience to me .

In this regard I appeal to you kindly help me out from the problem and help me to get back my money Rs 3500.00….

Complaint regarding deactiviation of my mobile phone bearing No.[protected].(Relieance) . I bought a hand set during last week of Dec 2011 from JSR Communications & Services Cambridge Road, Bangalore, as I lost my handset. A hand set offered by the salesman was under a rebate scheme of Reliance communication at tune of Rs 1190/- and the rebate should have distributed in six monthly instalments against my monthly Bill payment.
When First bill payment made in the month of Jan, the rebate was not allowed as the persons attended me informed that the rebate start from month of Feb and Feb and March Rebate was allowed. Infact the Bill amount was Rs 396/- after the rebate of Rs196/- collected RS 480/- by rounding off to the nearest whole figure. The cash receipt obtained bearing No.1B[protected] dated 03/24/2012. The salesmen S/s Shiva and Ahmed were discussing each other to give an impression to me that the scheme offered to me was not existing. Please note that the two months Bill was not send to me either as Soft copy or hard copy. When i insisted for a copy the Bill it was not provided in the prtext of "Server down".
Few days after, I have been getting SMS stating that there is Balance payment on my account. I have approached through "Customer Care" several occassions and also contacted S/s Shiva and Ahmed. All of them have agreed to find a solution. Atlast they find solution by disconnecting my Out going Call and Incoming Call.
Finally, one Ms Priya contacted over my mobile few hours before the disconnection and came up with another offer. That is I have to pay back the rebate offered to me and they will back after 6 months!!!!. Although I was not convinced by this offer I have almost settled for this facility(?) in order to avoid wastage of time and money. But when I requested to authonticate the conversation made by Ms Priya through an e-mail or SMS, very strangely
she refused stating that she was talking me through land line. She thought all customers are fools and they do not aware that the land line she used has SMS facility. I made another condition that the Salesman at JSR Communications should give a letter authanticating that the postponed rebate should be available to after 6 months.
Although Priya agreed to this condition, when I contacted shri Ahmed he has either any iformation regarding thie offer made by Priya or know her.
In my final (Fifth complaint), I narrated all the above mentioned fact through "Customer Care Reliance", but no answer to this. After disconnecting my out going calls many questions were asked by "Reliance Communications' to answer about the satisfaction of officers spoke to me. What a stupidity?. When Out going calls have been barred how can I answer through SMS. Why cannot they discuss through internet.
I am sorry to state I have been put under tremendous amuount of mental agony and great inconvienience on account of the arbitary behavoiur of reliance communication.
I am senior citizen involved in many Social organisations and NGO besides I am full time Consultant to Ministry of Defence.
Hope that a redressal will be found soon.
Thanks and Regards,
AK Sugunan
[protected]@gmail.com

Hi ,

I had a broadband connection from reliance communications in Gurgaon district ,Haryana with following particulars:

Name of owner: MR NASAR FARAAZ
Customer A/c Number :[protected]

I got this connection in June,2010 with a plan of 300KBPS unlimited browsing .The bill for this plan used to 550.50Rs per month in post paid format.The billing cycle used to be 11th of every month. There was also a security deposit of Rs 500
In June,2011, I migrated to a new plan in which my speed was upgraded to 500KBPS and unlimited browsing.This plan was a pre-paid plan, and therefore, I had to pay the bill in advance. I did this and cleared the backlog,caused due to plan migration,in the July bill cycle by paying 1201.91 Rs. The billing cycle remained the same at 11th of every month.

On Nov 27th,2011 I had to move out of the premises where I stayed and therefore, had to get this connection terminated. The termination request number for this is :[protected] as told to me by the reliance customer care executive. The executive told me that a representative would come and collect the equipment's in next 7 days(which would have been 3rd December) and the connection would be terminated. However, no one turned up.
Since My billing cycle was 11th of every month, i still had around 15 days(from the day) left in the current month(for which I had already paid, half the bill+ security amount due on reliance).
Around December 20th I received a call stating that my bill is due. I launched another complaint for the same with number:[protected] for the correction of the bill.

Ever since I have been receiving constant calls from reliance executive for the non- payment of bill and they have been harassing me for the same. Inspite of several reminders and explanation's they are not ready to sort out the issue.
This has caused great inconvenience to me .

i therefore demand the due compensations for harassing me from reliance along with the bill amount,that is outstanding on them( I already had payed as advanced payment as per my broadband plan)


Warm regards.

Dear all,,
I Pritam Das,My mobile no is [protected].My bill peroid from 18th to 17th of next month.Bill generate date on 18th of every month and due date is 5th of next month.But i have received the bill after due date from reliance co every month.so I pay the bill after receiving of the bill.I received the bill amount via sms before due date.Reliance customer care request to me for paying the bill amount with in due date.In this position how can I make the payment without see my bill?So late payment charge is adding with next bill.

I am totally confuse that where was my fault?Is it my fault that I am a reliance customer?
please releif me from reliance..

my complain no is[protected]as per reliance cust. care)

I am a subscriber of Reliance postpaid connection No [protected] and paying the bills timely. I paid the bill dt 07.02.2012 on 18.02.2012 at Reliance Communication Services 3/3 Colvin Road Allahabad U P but in the next bill i was charged late payment of Rs.100 on enquiry it came to that the person who has received the payment had left the service without depositing the amount paid by me. Thereafter contacting to MR Abhishek contact no [protected] who managed to deposit my bill on 02.03.2012 thus I was declared defaulter till then aer contacting so many times dues of of Rs.100 is being showed . At this stage I am unable to understand what should I do or to whom should I contact or should I surrender the connection or should I not pay the bill in future.

Mobile no. Outgoing and incoming stop without information


My Name is Sudhanshu sekhar jha. My reliance cdma mobile no. is [protected] is not working from past 10 days. I have contacted customer care (*333) several time but no any responce I have also contact appelete customer care on no [protected] on friday 20.04.2012 but till no they are also not able to start the no. I have visited reliance web world (dadri)up. Also they are saying that the sim is okay problem is with the handset. The handset repairing center of reliance is saying handset is okay.From 6 days it is a priority no and no solution is made.Reliance web world service and behave is very bad. Pl.Help me and resolve my problem. This is my 2nd complain.Pl.Help me.Reliance comm.Says reliance is a no.One mobile co.But I am saying reliance mobile service is 3rd class. Reliance customer care is 3rd class. I am waiting your reply.

Thanks & regards
sudhanshu sekhar jha

[protected]
[protected]

I have had the worst experience dealing with Reliance broadband, part of the reliance adag group.would request noone to ever deal with this third rate organization, seems like the entire work culture has been permeated with incompetent,negligent, and utterly useless employees.


I had tenants in my previous flat who had signed up for a landline instrument with broadband connection activated. When their lease was over, they got the connection cancelled with a bill showing all settlements had been cleared. That's when the nightmare started.

I kept receiving cals everyday asking for payment to be made, even after emailing them the scanned copies of settled accounts, there was no respite. Finally, after threatening to take them to consumer court, even that did not have any impact, and started ignoring their calls.

Then a few months ago, some lawyer from Delhi called and said, a case has been filed against you for non-payment of dues and it is coming up for hearing tomorrowi n the delhi high court, you can either clear pending dues of 5,250 or you can come to delhi from hyderabad. We never even received a notice!!! God knows what games were played by these crooks, finally we had no choice but to pay them 5250 again! as the only alternative was to go to delhi, spend 15000 on a flight ticket and pursue the entire matter, which was obviously not feasible as I am from hyderabad.

Now, after extracting payment twice for a service that was cancelled over three years ago, they have again started calling asking for payment, i have been giving the account details clearly stating that the payment has been done, every few days one guy calls saying his account does not reflect payment having been made. Now, even for the instrument after paying 222 as cancellation charges, I am being asked to pay pending dues!!!!!!

It looks like I will have to file a case against them, I would recommed that nonone ever deal with this third rate organization, the worst service ever, absolute cheats.

Dear Sir/Madam
I am using Reliance Smart GSM Mobile phone since last several years.
I found that some of the several service packages are automatically getting activated in my mobile. In spite of several complaints and reminders there is no action taken by Reliance. In the last 2-3 years I must have unwillingly paid extra amount of Rs. 2000 or more towards subscription o[censored]nwanted SMS services.

Recently my wife suffered from the same problem and after getting frustrated for not being listened for unsubscribing SMS service, finally changed to BSNL.

The company intentionally sends SMS for subscription request for some unknown services. The "Reply" button is provided in the place where normally "Option" button is placed. When the customer want to delete the SMS and try to select the "delete" button from the Options list. The service automatically gets registered. One doesn't have to send any reply for subscription. The subscription is intentionally, to the benefit of the company, automatically gets registered. Reliance does not provide any ways to unsubscribe the service. On complaining in the office, just the customer is harassed with false commitments.

I bet, around 50% of the Reliance Smart customers are suffering from this unsubscribing problem, which is intentional by the company.
It’s ridiculous.

Please unsubscribe all SMS services to telephone number given below. Please do not send me any promotional SMS. Please do not call with promotional calls.

Regards,
Milan Das, [protected] (owner Pramod Nayak)
Itishree Das, [protected]

Dear Sir/Madam,

Its really pathetic service and response of reliance customer care.

I have a post paid coneection of Reliance communication Mobile no [protected] in the name of Pramjit Singh.On 24.02.2012 i have given a request to change my plan from 100 monthly rental (3G) to 99 monthly rental Plan.Same was confirmed by SMS.However my plan change into default plan and realice was chage approax Rs 600 for internet usage between 23.03.2012 to 01.04.2012.

I am in follow up Last 20 days through mail and Phone,But I never got any revert or good response on the same. They will only provide the complaint no.

Please find three complaint no and Trail mail.
[protected]
[protected]
[protected]

Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding service issue.

We regret for the inconvenience caused in this regard.

Please note that your request has been forwarded to the concern department and one of our executives will respond to you shortly.

It is our pleasure to assist you.

Regards,

Malarvizhi.T
Customer Care
Reliance Communications Ltd

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.

For any queries about our products or services please dial *222 (chargeable), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.




-----Original Message-----
From: Uday Shankar (uday.[protected]@icicibank.com)
Date: Friday, April 20, 2012 02:43 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference to your e-mail

Dear Team,

I am still awaiting your revert.

Regards
Uday

On 4/5/2012 10:55 AM, [protected]@relianceada.com wrote:
>
> Dear Customer,
>
> Thank you for contacting Reliance Customer Care.
>
> This is with reference to your e-mail regarding Service issue.
>
> We regret for the inconvenience caused in this regard.
>
> Kindly note that your complaint has been registered vide Service Request ID[protected] and the same will be resolved within 2 days.
>
> Your co-operation and patience in this regard will be highly appreciated.
>
> Regards,
>
> Karlmax L
> Customer Care
> Reliance Communications Ltd
>
> For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
>
> For any queries about our products or services please dial *222 (chargeable), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].
>
> You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
> Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.
>
>
>
>
>
>
>
>
>
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>
>
>
> -----Original Message-----
> From: Uday Upadhyay /RCLG/IBANK/JAMMU (uday.[protected]@icicibank.com)
> Date: Wednesday, April 04, 2012 04:58 PM
> To: [protected]@relianceada.com ([protected]@relianceada.com)
> Subject: Re: RE: Reference to your e-mail
>
>
> "Print this mail only if absolutely necessary. Save Paper. Save Trees.."
>
> "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
> Dear Team,
>
> Executive name- Not available
> Timing-9:pm to 12pm on 24.02.2012
> ALt-[protected]
>
> Regards
> Uday
>
>
> ----- Original Message -----
> From: "[protected]@relianceada.com" <[protected]@relianceada.com>
> Date: Wednesday, April 4, 2012 4:51 pm
> Subject: RE:'Reliance=[protected]' Reference to your e-mail
> To: Uday Upadhyay /RCLG/IBANK/JAMMU <uday.[protected]@icicibank.com>
>
> >
>
>
> >
>
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> >
> > Dear Customer,
> >
> > Thank you for contacting Reliance Customer Care.
> >
>
> >
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> >
> This is with reference to your e-mail regarding data plan.
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> >
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> We regret for the inconvenience caused in this regard.
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> Kindly note that, to solve your issue please provide the following details to assist you better
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> Name of executive (if available):
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> Date of call (If available):
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> Alt Contact No.:
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> > Further, to change your data plan please provide the following details so, that, we can able to assist you better in this regard.
>
> >
>
> > Full Name:
>
> > Address:
>
> > Date of birth:
>
> >
>
> > Your co-operation and patience in this regard will be highly appreciated.
>
> >
>
> > Regards,
> >
> > Vasanth
> > Customer Care
> > Reliance Communications Ltd
> >
> > For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
> >
> > For any queries about our products or services please dial *222 (chargeable), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].
> >
> > You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
> > Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com .
>
> >
>
>
>
>
> >
> -----Original Message-----
> > From: Uday Upadhyay /RCLG/IBANK/JAMMU (uday.[protected]@icicibank.com)
> > Date: Wednesday, April 04, 2012 09:04 AM
> > To: [protected]@relianceada.com ([protected]@relianceada.com)
> > Subject: Re: RE: Reference to your mail
>
> >
>
> >
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> "Print this mail only if absolutely necessary. Save Paper. Save Trees.."
> >
>
> "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
> Dear Team,
> >
> > I requested to change my plan in 99(2.5gb) not in defult plan.Kindly send me, voice recording for the same.or provode any proof that I requested to change my plan as default.
> >
> > Regards
> > Uday
> >
> > ----- Original Message -----
> > From: "[protected]@relianceada.com" <[protected]@relianceada.com>
> > Date: Tuesday, April 3, 2012 9:48 pm
> > Subject: RE:'Reliance=[protected]'Reference to your mail
> > To: Uday Upadhyay /RCLG/IBANK/JAMMU <uday.[protected]@icicibank.com>
> >
> > >
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> Dear Customer,
> > >
> > > Thank you for contacting Reliance Customer Care.
> > >
> > > This is with reference to your e-mail regarding plan issue.
> > >
> > > We regret for the inconvenience caused in this regard.
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> As per our records you have requested for the default plan as per the request id[protected]. Hence you have been charged correctly as per the default plan and the waiver for the same cant be provided.
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> Also the plan activated at present is 2.5 GB plan.
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> For further clarifications kindly revert to us.
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> Your co-operation and patience in this regard will be highly appreciated.
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> Regards,
> > >
> > > Udayan C
> > > Customer Care
> > > Reliance Communications Ltd
> > >
> > > For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
> > >
> > > For any queries about our products or services please dial *222 (chargeable), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].
> > >
> > > You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
> > > Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.
> > >
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> > >
> >
> > > -----Original Message-----
> > > From: Uday Upadhyay /RCLG/IBANK/JAMMU (uday.[protected]@icicibank.com)
> > > Date: Tuesday, April 03, 2012 01:03 PM
> > > To: [protected]@relianceada.com ([protected]@relianceada.com)
> > > Subject: Re: RE: Reference to your mail
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> "Print this mail only if absolutely necessary. Save Paper. Save Trees.."
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>
> "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
> Dear Team,
> > >
> > > As per your 1st reply, I have not given any request to change my plan,however your previous mail state that my plan was changed into a defult plan.How its is possible if Ihave not given any request.
> > >
> > > Please note that- I have given request on 24.02.2012 to change my plan from 100 mb(Rs100) to 2.5gb (rs 99). however the same was converted into a default plan.And I have charge for Rs 500 for usage Data till date. I need wavier for the same.because its not my fault.
> > >
> > > Please go through the voice recording dated 24.02.2012. and Kindly foeward to me also.
> > >
> > > Regards
> > > Uday
> > > [protected]
> > >
> > > ----- Original Message -----
> > > From: "[protected]@relianceada.com" <[protected]@relianceada.com>
> > > Date: Tuesday, April 3, 2012 11:12 am
> > > Subject: RE:'Reliance=[protected]'Reference to your mail
> > > To: Uday Upadhyay /RCLG/IBANK/JAMMU <uday.[protected]@icicibank.com>
> > >
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> > > >
> > > > Dear Customer,
> > > >
> > > > Thank you for contacting Reliance Customer Care.
> > > >
> > > > This is with reference to your e-mail regarding billing issue.
> > > >
> > > > We regret for the inconvenience caused in this regard.
> > > >
> > > > Kindly note that, we have checked your Service Request ID:[protected] as per that the default plan 3GRNC_PAYG has been activated.
> > >
> > >
> > > >
> > > >
> > >
> > > > Currently, RNC2.5GB_99_10 is active in your account.
> > > >
> > > > It is our pleasure to assist you.
> > > >
> > > > Regards,
> > > >
> > > > Kalaiarasi V
> > > > Customer Care
> > > > Reliance Communications Ltd.
> > > >
> > > > For further details, you can visit our web-site www.rcom.co.in or write to us at customercare @ relianceada . com .
> > > >
> > > > For any queries about our products or services please dial *222. For Service requests & complaints, please dial 198 (toll free) from your Reliance phone. You can also reach us on 30333333 from any other phone.
> > > >
> > > > You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com
> > > >
> > > >
> > > >
> > > >
> > >
> > > >
> > >
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> > > >
> > >
> > >
> > > >
> > > -----Original Message-----
> > > > From: Uday Upadhyay /RCLG/IBANK/JAMMU (uday..[protected]@icicibank.com)
> > > > Date: Monday, April 02, 2012 06:45 PM
> > > > To: [protected]@relianceada.com ([protected]@relianceada.com)
> > > > Subject: Re: RE: Reference to your mail
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> "Print this mail only if absolutely necessary. Save Paper. Save Trees.."
> > > >
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> >
>
> "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
> Dear Team,
> > > >
> > > > If I have not given any request on 24.02.2012 then how it is possible that my erlier plan (Rs 100 for 100mb) was changed in default plan.And i have charged for the same
> > > >
> > > > Regards
> > > > Uday
> > > >
> > > > ----- Original Message -----
> > > > From: "[protected]@relianceada.com" <[protected]@relianceada.com>
> > > > Date: Monday, April 2, 2012 5:53 pm
> > > > Subject: RE:'Reliance=[protected]'Reference to your mail
> > > > To: Uday Upadhyay /RCLG/IBANK/JAMMU <uday.[protected]@icicibank.com>
> > > >
> > > > >
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> > > > >
> > > > > Dear Customer,
> > > > >
> > > > > Thank you for contacting Reliance Customer Care.
> > > > >
> > > > > This is with reference to your e-mail regarding the data plan.
> > > > >
> > > > > We regret for the inconvenience caused in this regard..
> > > > >
> > > > > Kindly note that, as per our records we have not found any request placed by you on 24/02/2012 and as per your request on 01/04/2012 the data plan has been changed for your number and the new plan is RNC2.5GB_99_10 with effect from[protected].
> > > >
> > > > >
> > > >
> > > >
> > > > > Your co-operation and patience in this regard will be highly appreciated.
> > > > >
> > > >
> > > > >
> > > >
> > > >
> > > > >
> > > > Thank you for your valued support.
> > > > >
> > > > > Regards,
> > > > >
> > > > > Manivannan R
> > > > > Customer Care
> > > > > Reliance Communications Ltd
> > > > >
> > > > > For further details, you can visit our web-site www.rcom..co.in or write to us at [protected]@relianceada.com.
> > > > >
> > > > > For any queries about our products or services please dial *222 (chargeable), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].
> > > > >
> > > > > You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
> > > > > Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.
> > > > >
> > > > >
> > > >
> > > >
> > > >
> > > > >
> > > > -----Original Message-----
> > > > > From: Uday Upadhyay /RCLG/IBANK/JAMMU (uday.[protected]@icicibank.com)
> > > > > Date: Monday, April 02, 2012 10:22 AM
> > > > > To: [protected]@relianceada.com ([protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com)
> > > > > Subject: postpaid mobile bills for mobile no [protected]
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> Dear Team,
> > > > >
> > > > > I have given request on 24.02.2012 to change mu net plan from 100mb of rs 100 (3G) to 2G plan 99 for 2.5gb.
> > > > >
> > > > > The same was changed into a default plan and i have to charge approax Rs 500 to Data usage.
> > > > >
> > > > > I lodged a complaint to Customer care on 31.03.2012 and request to change my plan in 99.
> > > > >
> > > > > I supprised when i called to customer care on 01.04.2012 to know my request status as per Mr Vinod & lovely there was no such request.
> > > > >
> > > > >
> > > > > Regards
> > > > > Uday
> > > > >
> > > > >
> > > >
> > >
> >
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>
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> > > >
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> >
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> "Print this mail only if absolutely necessary. Save Paper. Save Trees."
> > > > >
> > > >
> > >
> >
>
> "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
>
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"Print this mail only if absolutely necessary. Save Paper. Save Trees."

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects

Hi,
I am Rahul Kunwar.

I am fed up now i don't know why unknown deductions are going on from my account till now Rs 200 has been deducted from my account without any notice.

And some services gets activated automatically i don't why please stop all the services I don't want any of the reliance services. I just want to call and SMS that's it nothing else. Please help me out as soon as possible.

My number is [protected]

We have been getting frequent abusive and threat calls from this reliance no. 32619828. We have registered a complaint in police as well. Request you to look into the matter and take strict actions.

Regards,