[Resolved]  Reliance Communications — deduction o[censored]nwanted amount on daily basis

Dear sir/mam

i am a user of reliance from last 4 years,i have reliance no. in this no. they gave me a plan in which i would get a 500 sms on daily basis against deduction of 1rs daily,

now i deactivated this service last year and still my 1 rs is deducted on daily basis.
while i lodge complaint against this matter so many time they always used to say that my problem has been resolve,
but the balance is still deducted daily

plz do something i am tired by lodging complaint against this issue.

vinay chaudhary
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance Communication — Deduction of amount

my cell phone No.[protected]. Since three months some amounts have been deducted regularly from my prepaid balance. On enquiry from customer care, no clarification has been given as to on what account the same has been deducted. Only message is being given that the amount has been deducted properly. It has been informed that they can not provide the details of deduction. Further it is also confirmed that no other services viz. ringtone, r-world charges etc. are provided to me. please confirm the details of deductions since last three months.

Reliance Communication — Refund of deducted amount.

Dear Sir,

This is to inform you that My mobile No. is [protected] and there was a balance of Rs.28/- on 17.03.09 and on 18.03.09 Rs. 30/- deducted from my balance towards the loading of Gaytri Mantra while I have not received or uploaded any Gayatri Mantra as a result my balance has gone Rs.-3/- and I already informed to Reliance Customer care on 18.03.09 they assured me by sending massage that within 24 hours deducted amount will be transferred to my account but not happend and again I called them on 20.03.09 then they told me your complaint has not been registered now we are registering your complain and within 48 hours your deducted amount will be reversed but not found. Today I again contact to Customer Care Miss Sabnam she replied my no complaint has been lodged. Sir, they are not taking action and harrasing me. Sir, never I have made complaint against this type of acitivity and they have become habituated to deduct the balance from customer without any uploading. Sir, Please help me in this regard.Massage which was send by them to reverse the deduct amount within 24 hours which exists in my phone. I hope you will take necessary action against this type of ilegal happenings.

Thanking you,

Chandra Mohan Jha
Mobile No.[protected]
my cell phone No.[protected]. Since six months some amounts have been deducted regularly from my prepaid balance. On enquiry from customer care, no clarification has been given as to on what account the same has been deducted. Only message is being given that the amount has been deducted properly. It has been informed that they can not provide the details of deduction. Further it is also confirmed that no other services viz. ringtone, r-world charges etc. are provided to me. please confirm the details of deductions since last six months.

Reliance Communications — DEDUCTION OF AMOUNT.

Dear Sir,

I am using reliance prepaid cell ([protected]) from last 2.5 years. On 25/9/09 I got a message from 52345 that ur CRBT sub renewal will be on 27.9.09, I leave the sms as I dont have any such service activated on my phone. After that on 27.9.09, I got another sms from 51234 that ur subscription to CRBT service has been renewed with Rs. 30 for 30 days. I call in customer care, but sir u know the condition of customer care. Instead of lodging my complain, they repeatedly tell to call again. Why should I call again for complains? Again on 30.9.09 when I call in Customer care, they again ask to call after sometime. But in the evening, I got a message that you have successfully unsubscribe from Reliance caller tune service and again Rs. 30 is deducted from my account. Can I know what is all this. Is Reliance FREE to activate any service to anyones cell and to deduct what they like. Please help me in this case. Hoping for a favourable reply & action.
Gyan Srivastava
I have the same problem. I never applied for any such kind of service. I remember that about 15-20 days ago when I got my phone recharged, the same day Rs.30 was deducted from my account. And now I got a message that my Rs.30 CRBT sub renewal will be on[protected].

I don't know why the hell they have activated any service on my number and deducted Rs.30.
I agree that Reliance is cheating the customer and activating any services without permission and deducting the balance.
I got a message on 23/11/2009 that "health Pack" is activated and Rs 30 got deducted from balance.
When i called the customer care, they did not give any information and said that it can not be refunded.
They even said that " CUSTOMER HAS MADE A MISTAKE" without having any information with them.
I also asked to talk to the Floor Supervisor. He was another dumb who did not know how to talk with the customer.
They mentally harassed me for around 2 hours but could not take my complain.
When i asked to file a complain against the Supervisor he said" You go to anyone and complain.
I do not care" So this is how they treat customer.
I want to file a case in Consumer Forum.
Please guide.

Reliance Communications — reliance deduction amounts

whenever I go for a recharge or top-up for my above life-time validity internet data-card, the Reliance communications company siphons of my credit amount to nil, within a few days of the top-up under one pretext or the other.
enumerous complaints sent to their nodal officer, service assurance cell, appellate authority, customercare cell, have yielded no results.
i am writing to them since a long time,but they are not just bothered-kaur
They are the dacoits. even i face the same problem again and agin. i have been getting deducted since 4 months till now in the name of any pack or other by automatic activation. only God knows how. even though i never use my phone for anything else than calling. Can we find something to lodge a complaint and impose a fine upon them. if yes plz reply to [protected]@gmail.com
Sir i have a prepaid connection of Reliance GSM with mobile no [protected] they reducted my balance on[protected] when i called to costumer care and asked then why they reducted my balance they told that any sangeet pack has been activated on your number but i never told then to activate and also they will not answer to the customer in proper way and also they will not guide properly and will not give solution of that problem so please look in to the matter and give the correct solution to me.

Reliance Communication — DEDUCTION OF AMOUNT BY THEMSELVES

DEAR GENTLEMEN,

IT IS TO INFORM THAT THE RELIANCE COMMUNICATION COMPANY IS DEDUCTING MY BALANCE FROM MY MOBILE BY ACTIVATING SERVICE BY THEMSELVES.

REALLY I AM FED UP WITH THE COMPANY NORMS.

REGARD,
CHANDAN SINGH

Reliance — Deduction of Amount

Hi,
[protected] its my reliance prepaid no.and Reliance prepaid is automatically subscribing me to paid services without me asking for it. Example of services they subscribed me to:cricket pack. when i m tried customer care no. its always says the line is busy call later.. and monthly 30th rs. are cut in my balance.Last month same thing happend.So i talk to sr. managers in rim that time my complaint is resolved.& they assured me that in future this will not happend.But again same thing happend in this month.
If possible I want to talk to ur higher officials or excalation dept. Plz call me on [protected].
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

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