Reliance Communications — Reliant netconnect -high speed claiming is fraud & no response to complaints

 
5 Reviews
Gurgaon, Haryana, India
 sun1055
Hi ,

I really got frustrated with reliance netconnect broadband + connection. For abt a month , high speed connectivity is not being provided by reliance & customer case aloso not listening to my problem.I sent them written communiction also but still no reply from them. Please escalate this matter 7 help me in resolution of my problem. Find below my written communication :



On Wed, Feb 23, 2011 at 5:01 PM, anshul agarwal <[protected]@googlemail.com> wrote:

Hi,

I am facing connectivity issue while using my broadband data card(ZTE Model AC2736). Signals in HSD or HYBRID mode are
too weak & also went off at a frequency of about 2 times per minute.This is a real concern for me as I am not able to work with this
reliance netconnect connection.

User : [protected]
Address : 341, sector 40 ,gurgaon,haryana

I called customer care twice and they are not lodging my complaint. They refused to give me the complaint no. even when I asked them
to provide me the same. It seems they are aware about this issue ,but they refused me to give me the date by which this issue will be
fixed.

I am really unsatisfied with the attention you guys pay to your costumer concerns or complaints. Please let me know by which date this
issue will be resolved otherwise I will have to withdraw my netconnect connection immediately

Please don't spoil your brand name.


Regards
Anshul Agarwal
[protected]
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Reliance Prepaid Handset — Fraud and cheating Customer

We purchased a reliance prepaid hand set from a webworld outlet. The Handset was not working properly at the time of purchase. the webworld dealer who sold the handset asked us to go to authorised service centre and check the problem. we lodged a compliant in Reliance customer care where they promised us for a replacement instead of that handset. Now they have repaired the handset and they are not ready to give the replacement as promised to the customer. This is a clear cheat/fraud and the customer has suffered a lot for a week with the new mobile.

Let the Reliance Head Quarters are reading such complaints in website. Kindly take serious action against those Reliance Outlets and cancel their franchisee.

Reliance Communications — Fraud and Cheeting - NetConnect connection

Reliance Communication Ltd. providing internet -NetConnect using a USB device is one company with a fraudulent billing system and worst service. I had a Netconnect connections 2 years back, getting fedup of their service and low internet bandwidth I had to remove my connection. Even after removing the connection or deactivating my account these people continiously added up the monthly charges every month with out even sending bills to home or SMS. One day an agent came up and gave notice to pay the bills for the account which I had already deactivated and got ride off.

Getting frustrated and fedup of contant nagging from the agents I was forced to pay the bills for the months which I have never used their service. This time I was very clear to them to have my account completely removed from their database and I am not even interested in receiving any promotional calls from them.

Now, after 2 years again these faithless rascels have again sent a legal notice to again pay the bills for I dont know what.

I sincerely request the people of this country not to use any service from Reliance communications. They are the worse bugger on the earth on billing and frustrating the innocent people.

Thank You.

Sabir Ahmed.
The speed of reliance communication is very slow in the book the speed is return as 153kbs but it is not even above 30kbs

Relience pre paid connection — Cheating & Fraud from reliance communication

To,
The India Consumer Complaints Forum
New Delhi - 110029

Sub.: Always Wrong Deduction from Relince mobile account
balance, mis behaving & unprofessional service.

Dear SirMadam

In the reference of Relince customer care complaint no[protected], i would request you to please do the needful solution about my complaint. i am really fedup of reliance customer services They are every day deducting Rs 5/- from my reliance mobile account balance when ever the cricket match is going in india or International.This they are deducting for the last 3 & half months.I have never activated this facilty. I have called Several time to reliance customer care about this.When i called relince customer services they tell me that their system is not working and we can't say that why had been they deducted your a/c bal. I regurarly called in relince customer services no.*333.They hardly pck the phone & if they pick they disconnect the phone deliberately & if at all they pick they say that the system is down so kindly call us after some time. I am writting letter to you for please solve my problem and assured me that in fututer not it happence. If any clarification please direct call me on my mob.no.[protected]

Thanks & Regards
Upendra Kumar
Cell:[protected]

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    Reliance Communications - Reliant netconnect -high speed claiming is fraud & no response to complaints