Reliance Communications — MOBILE NO [protected] TERMINATED WITHOUT ANY INTIMATION | |||
ON 30th april my reliance number [protected] was terminated by reliance without any proper intimation. i called to reliance customer care and asked them the proper reason behind this bt i am surprised when they told that even they dont know the proper reason behind this and told me to consult local customer care centre. when i asked the local customer care members they told that they also dont know the reason behind this , i went there with my id proofs as suggested by reliance customer care. when i cant helped by local customer care centre then i again called the reliance customer care this time i told them the whole story and asked the reason behind termination of my sim card and solution foer this.he told me that reliance will call u on the number you are calling from in 48 hours bt 72 hours passed bt no single call from reliance. IS THIS FARE APPROACH OF RELIANCE TO DEALING WITH CUSTOMER. PLEASE HELP DEEP [protected]( number terminated) [protected] (contact ) Was this information helpful? | |||
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Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
NO, MY PROBLEM HAS NOT BEEN RESOLVED .
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We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare