[Resolved]  Reliance Communications — NO installation or refund of deposit of 1200 for broadband connection

reliance broadbnk — no installation my broadband connection

i have submitted my form with worth Rs.562/- cheque through hi-fi co.and verified by ur office but no installation my broad band connection last one month pl do install my connection if any problem pl can contact me my cell no, [protected] or[protected] or by my mail address

Reliance Broadnet — No connectivity

I took Reliance Broadnet Internet connection(Because i had no other choice)on 13May2008.Till today I faced no connectivity for more then 7 days.Whenever I call to coustomer care they will call back withen 2 hours and they say very politely SORRY Sir there are some network problem from our side, upto evening it will start working.They commit problem from there side but how many times?This is not the way Just commit and say sorry.

THERE IS NO ANY CONNICTIVITY WITH BRODBAND SERVICES . I THING THE SYSTEMS ARE OVER LOADED . WHY SHOULD A CUNSUMER BEAR FOR SERVICES WHEN HE IS PAYING GOOD.
GOPAL RAJ AGGARWAL

Reliance Communications — Refund

I terminated my phone connection of Reliance ( number[protected] on 29 september 2008 but till date I have not received my deposit refund even after repeated follow up . Ticket number is 81630044

Can I go to Consumer forum and launch a complaint ?

Not refunded money for my Reliance broadband connection — Not refunded money for my Reliance broadband connection

I am part of Kodihalli at Bangalore applied for new reliance broadband connection on 22/Sep/09 . One of the executive called "Mr.Rohit" from Whitefield branch(his mobile no:[protected] ) had come and collected the below documents from me inorder to get the connection and assured me that i will get connection in next 2 weeks: and took Rs. 500 Cheque towards installation charges in favour of "RCIL ris".ref no :[protected] .Now Its been already 15-20 days but not receivied any response from anybody from Reliance regarding my installation

Later i called Customer care and given complaint on the same and assured by them that I will get connection in 2 days. But till now i did not get any response. To my surprise , they have not given any complaint reference no for all my 4 complaints (taken by Mr.Anshuman,Mr.Radhakrishnan, Meerasha from Reliance Customer Care ) raised till now and keep on telling that I will get connection in 2 days and unable to answer for the below query by Customer care executive which is not acceptable.

1. How will you confirm that my cheque payment is made to my application id only? Can you please provide my application id ?
Please Always keep your customers happy .
FYI.. Rohit's manager name is Mr. Abrahim, Sales manager

Atlast i dropped a mail to rcomnodalofficer.[protected]@relianceada.com but still no reply even 10 days . Now am really fed up chasing up on this issue and not interested to go for reliance product and ask them to revert my money back but its been 3 days,no response from their end .

PLEASE DO NOT GO FOR RELIANCE BROADBAND CONNECTION AT ALL .

Reliance Communication — no refund

Sir,
I applied a new brodband connection with reliance on aug`09 with cheque rs 500 for installation charge.

then they vrified and tell, this area no service is available, so we can't give you a connection. but the same time they debit my cheque rs.500. i called and ask, they told, we will return your money back with in a week time. i am also keep on flowing for last three months, still i did't get the money.

Cheque no: 222306 hdfc bank.

please look in to this matter and do the need full.

Regards,
Prabakar T
[protected]
13/10, indira Nagar,
Adyar,
Chennai. 600 020.

Reliance Communications — Non Refund of Deposit.

Sir/Madam,

I am fed up with the delay in clearing the customer account. I was a regular consumer of Reliance Communications and was using both the Landline & Mobile of the same network. From last 14 months I have shifted services to another network and is requesting for the refund of security deposit.

The matter is still untouched, My request is to solve the issue by issuance of cheque for the deposit amount.
The details of Phone number which were used are - [protected],[protected].
The address is mentioned with the details, Please respond at earliest.

Regards,

S Manchanda

Reliance Communications — No money back

I have given application for Reliance Broad band for an internet connection, but after a week i got to know that the connection is not feasible at my place, after logging 5 complaints every time i call there customer care they again log one more compliant but still no history log has been maintained for past compaints and I not ready to give my deposit back its been 2 months now but still i am not getting any proper communications from there side.

Reliance Broadband — Refund of Money against Broadband Connection

On 20-11-09 Two executive(Name I forgot Mobile Nos. are: Senior executive- [protected] & junior-[protected]) came from Reliance Broadband and convince me for their Broadband connection and I handed over Rs.500/- for Registration & Rs. 30 against Draft Charges. Money Receipt No. is [protected]. They Assured me the connection will be done within 7 days. On 8th Days I could contact one of them on Mob No. the answer was the Port Problem and they will feed back within 2-3Days. After that they are not atall picking my repeated phone calls not even bother to attend my Place to explain the problem. On 7-12-09 I Visited their Kolkata Office (Reliance House) Customer Care Service and found my application have logged in and having some problem and they adviced me to meet Mr. Arijit Chakroborty(Who is concerned about the case) at 4th Floor. I explained all details to him and he tried for his level best to solve the problem. Unfortunately the problem with the free availavle port. Than He ranged to that concerned executive to listen the fact and after discussion Mr Chakroborty assured me to return Money by the concerned person for not giving the connection on Next day (Tuesday). But till today[protected] the concerned person not yet visited my place not even returned my Money back and as usual not picking up my phone call. Is these sorts of service is expected from a company like Reliance ??????? Also I found so many persons are coming to their office with same problem.

One of the worst service ever i had experienced in my life with reliance broad band.
on october 28th I Contacted one executive named MOhan<[protected]> to apply for relaince broadband..on believing his words that my connection will be given to me in 7days i disconnected my existing BSNL connection. immediately on 29th itself Mohan sent one of his executive to collect cash from me. but since then there was no response from any of the stupid executives from reliance.. more than 20days passed and whenever i contact they tell within 2 days yours will be processed. being very disappointed and dissatisfied with the service one day in mid of november i got a call saying that connection cannot be given to your locality and your money will be refunded in 7days.
today date is december 28, exactly two months passed I HAVE NOT RECEIVED MY MONEY BACK. can anybody help me in complaining about this irresponsible to their higher officials.????
my kind suggestion to anybody is never get broadband from reliance.. opt for airtel or bsnl or anyother thing than reliance.

regards.
yunus(chennai).

Reliance Communication — broadband connection

i booked a reliance broad band connection with static ip address . today after 10 days these people r not providing me the connection. what shoul i do .i m loosing gud sum of money in business due to thier carelessness

Reliance Communications — Refund of Payment

I was having a reliance broadband connection with user id:[protected]. I had called
customer care to terminate the connection but they did not and never informed me. then i
got another bill with outstanding. and because of there billing cycle problem i had to pay
for next 3 months (as i was having quarter plan) just to terminate connection. I was told
that once the connection is terminated i would get full refund within 90 days.
The connection got terminated on 9th July 2009. Till this date i have never received
refund on cheque/ DD or no credit my any of the credit card.
When i inquired with reliance nodal office i was told that the refund has been dispatched
on Nov 2009.

I am pasting the mail response
This is with reference to your e-mail regarding "Refund issue". Please note that as per
confirmation received from the concerned team necessary adjustment of Rs.3621.35/- has
already been passed to your account on 28.10.09 through Voucher Number MA[protected].

I have never received any such refund. Even they have cut 1000/- rupees extra from initial
4700/- payment.
I have already wasted phone bills of around 600Rs calling reliance customer care with no
satisfactory answers. Also i never got reliable service through out the tenure of 6
months. I never got a proper fix from reliance.

I would like some help in getting all my refund back and all the money i wasted on reliance.

regards,

i recharged ma account on 6th may 2010 of rs. 100 on GSM connection [protected]..
The recharge was successfully done and 90 rs. were credited in ma account. In the night timem my whole account got NIL by its own.. I called the customer care .. they are giving excuse that my recharge was done by mistake and that is why they have taken all my balance. I had previous balance also..they have taken that also..HOW CAN ONE TAKE ALL MY BALANCE FROM MY ACCOUNT??
WHO IS RESPONSIBLE FOR THIS??
When I have given 100 Rs. to Retailer and I got the message that my recharge was successful..then please tell me how can it be a fake recharge??
Please take necessary action in this regard and please recredit my account..

bad network in ulhasnagar on gsm service

Reliance Broadband — Non Installation of Broadband Connection

I have applied for Reliance Broadband Connection on dt.23.06.2010. On dt.24.06.2010, I received calls from Reliance Broadband Customer care regarding verification of my Application and my Residence Address was also verified by the company representative on dt.24.06.2010 in the evening hours. I was informed that I would get the Broadband Connection within Two or Three days. Since 28.06.2010, I am regularly calling the Sales representative for my Broadband Connection. But even today the connection has not yet been provided. The number of the Sales representatives are Mr. Syed [No.[protected]] and Mr. Mustafa [[protected]]. My application Number is [protected]. Kindly provide me the Internet Connection at an early date without any further delay

Reliance Communication — Not getting new broadband connection from more than one month.

My name is Pankaj Vijay Kandalkar. I have submited my request for new wireline brodband connection on June 09, 2010 to the custmer care via phone. And they tell me that, I will gate new connection within seven days, but yet I dont get the new connection..

Reliance Broadband — No CONNECTIVITY

This is regd the Internet issues I am facing for the last 2 months. The internet does not work for 2-5 days and I am not able to do my work. Moreover, I have to visit a cyber cafe and end up paying hundreds of rupees everyweek.
I am a corporate guy and not onle me, but almost 80% of my colleagues use the same connection, while only a handful of them face any issues whatsoever.
My frequent calls to the helpdek no. *377 has not resulted in anything positive.
I log a ticket almost every week either for phone or for the internet issues.

Most of the times the server is down or some other problems exist in my network.
I'd appreciate if someone gets me the compensation in lieu of it. I was told almost over a month back that there would be a waiver, but they are now saying we cannot get it done.

Please let me know if I need to escalate it further, since I have already talked to many people and it's of no use till now.

I even wrote to teh nodal manager but of no use as no one from there replies ever. My 1st mail was sent on 9th June and another on 15th July.


My Billing Account No. : [protected]

Reliance Broadband — Non installation of connection

I have paid to the company for installation of new connection on 4th July. My acknowledgement no is [protected].
Since then i have been making complaint by email and phone but not received any response from the company.
Kindly let me know what i can do to get back my money.

Vikas Verma
Ph [protected]

Reliance Communications — not providing broadband connection

good morning,

this is siva charan.we have applied for reliance broadband connection on[protected] by paying 1400 rs to the reliance executive in the name M.mMllikarjun Rao .My receipt's caps no is [protected].At that time they said that we would provide you proper net connection with in 5 days.With the connection we should get a modem and land ine phone.and every user should get the unique user id.But after 12 days they provided a connection with out modem and land line phone.And they gave a user id which is not unique .every time we are getting a problem they have been keep on changing the user ids(for a legal internet connection user id should be unique).For the last 3 days we are not getting the internet service.while we are calling their executives they are not lifting their mobiles.customer care people are saying that we will provide you the proper connection very soon.But still they are not providing.

kindly accept this complaint.and make them to provide the proper connection very soon...

Reliance Communication — Not refunding of deposit

I had one Sim card of reliance company.Now it is canceled. At the time of issuing the Sim card. The receipt was given to me in that refundable deposits stated as Rs.250. I had visited the office many times for the repayment of the deposit, but till this day i had not received any amount .They are not giving me proper answer about that. So it is request to do something about this.Sim card was issued on my father's name Niranjanbhai.