Reliance Communications — POOR DATA RATE IN 2G MOBILE

Address:Faridabad, Haryana

Gd mrng
My name is vikas and i have an number :-[protected]
I have to suffer from lots of inconvinence from THIS side.
Even customer care number not connect and poor data rate for access the online data .
Plz. Help me regarding . Every time when i activate my net plan,same problem occure .poor data rate and speed.
Name : vikas rohilla
Mobile : [protected]

Kindly help me .
I am not a regular user of internet .i am using only weekly plan to acces my data .
And tell if I complaining continuing for 3 or 4 day ,so how much day I will use my data plan .which is valid only for 7 days .
This is regular problem not a that time . every time am using 2G PLAN . same slow data rate or speed problem occure and

1. Customers Name – Sandeep kumar.
2. MDN -[protected]
3. Alternate No: - [protected]
4. Handset Make & Model: -Samsung y duos 6102
5. Speed test result (in Kbps): - less then 2 kbps
6. Slow speed trend (Customer facing problem for whole day/ for particular time period: - whole day .

7. With all sites/ Particular site: - with all website
8. Current location with landmark where he is facing the problem: - in DELHI NCR (Faridabad ,greater NOIDA )
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Comments

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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