Reliance Communications — RELIANCE NEVER SUSPEND CONNECTION | |||
Hi, Reliance datacard no: [protected] I have already raised a request for suspending my data card connection as I am no longer using the services. But even after suspending the account, you've activated the connection again without any proper request sent by me ( customer care person Revathy said I've raised a request on July 26th 2013. But that is not the case). I am giving you full details of my request for suspension request. 1. Initial request sent long back But I've lost the request no. Probably during February 2013. 2. A second request to suspend the connect was made last month. Request no is[protected]. Contact person on that time was Mr.Sankar. The connection was suspended after this request but again connection was activated without any confirmation from me on 26th July. I have not raised any request to continue the services. 3. A third request raised for today 12th Aug 2013. This is happened after bill was generated for the month of Augest even after suspending the connection.Request No is[protected]. Contact person is Revathy. 4. There was another request raised for the bill generated after suspending the connection. Request no is[protected]. Can any one tell me when my net connect account will be suspended and I stop getting email for Bill generation? Regards, Yuva Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
Hi All,
My issue is solved by Reliance now. But what I've learnt from this experience is to contact a Nodal officer or Affiliate Authority if I am not satisfied with any customer care responses. Few of my friends also got issues in other networks as well and got is solved only when they contacted these officials.
Thanks,
Yuva
My issue is solved by Reliance now. But what I've learnt from this experience is to contact a Nodal officer or Affiliate Authority if I am not satisfied with any customer care responses. Few of my friends also got issues in other networks as well and got is solved only when they contacted these officials.
Thanks,
Yuva
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare