[Resolved]  Reliance Communications — Request to return back the Terminated Postpaid Connection

Address:Mumbai City, Maharashtra

Dear Sir,

I was using a Reliance GSM Postpaid connection (+[protected] of Mumbai Circle from last 10 months... I wasn't able to use the respective connection as i moved to Delhi about 3 months back and bought a new Reliance GSM Postpaid Connection... Suddenly on 21st Jan, 2013 my Mumbai circle number got terminated due to non usage issue... I want to ask a question that how can they terminate my connection without prior informing me... At least, they can drop a message on my alternate number or my registered email id on which they use to send the E-Bills every month... In spite of the non-usage i was very prompt to clear my bills... Many of my trading services are linked to that number only so please i want it back on a urgent basis...

Therefore, I request or beg you to return my respective number as soon as possible... Please...!!!



Warm Regards

Shivendu Sinha
(+[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
Dear Sir,

First of all, I would like to thank you people for such a gentle and kind attention on my complain. It was really nice to hear when your Customer service Associate was much concerned with the issue and was keen to solve the same asap. As per the telephonic conversations, the request is still in the process and i have not received the respective connection yet but it is expected to be finalized in the coming week according to the people from Reliance World, Juhu (Mumbai). So, I am willing to make cheers as well from my side as soon as I get my respective connection back...

Warm Reagrds

Shivendu Sinha
(+[protected]
Dear Sir,

I was using a Reliance GSM Postpaid connection (+[protected] of Mumbai Circle from last 2 years... I wasn't able to use the respective connection as i moved to Delhi and bought a new Reliance GSM Postpaid Connection... Suddenly when i checked my Mumbai circle number to clear out the bills, then i got to know that it has terminated due to non usage issue... I want to ask a question that how can they terminate my connection without prior informing me... At least, they can drop a message on my alternate number or my registered email id on which they use to send the E-Bills every month... In spite of the non-usage i was very prompt to clear my bills... Many of my trading services are linked to that number only so please i want it back on a urgent basis...

Therefore, I request or beg you to return my respective number as soon as possible... Please...!!!


Warm Regards

Shivendu Sinha
(+[protected]
Dear Sir,

I was using a Reliance GSM Postpaid connection (+[protected] of Mumbai Circle from last 2 years... I wasn't able to use the respective connection as i have moved to Delhi and bought a new Reliance GSM Postpaid Connection... Suddenly when i checked my Mumbai circle number to clear out the bills, then i got to know that it has terminated due to non usage issue... I want to ask a question that how can they terminate my connection without prior informing me... At least, they can drop a message on my alternate number or my registered email id on which they use to send the E-Bills every month... In spite of the non-usage i was very prompt to clear my bills... Many of my trading services are linked to that number only so please i want it back on a urgent basis...

Therefore, I request or beg you to return my respective number as soon as possible... Please...!!!


Warm Regards

Shivendu Sinha
+[protected]

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