[Resolved]  Reliance Communications — security amount not refunded

dear rim team what is solution regarding this complaint
Thanks
Rajesh Gurjar
Mo.No.[protected]
_________________________________________*From:* "[protected]@relianceada.com" <[protected]@relianceada.com>
*To:* Rajeshgurjar7 <[protected]@yahoo.in>
*Sent:* Wednesday, 17 October 2012 2:32 PM
*Subject:* RE:'Reliance=[protected]'Reference to your e-mail.

Dear Mr. Rajesh,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding refund issue.

We regret for the inconvenience caused in this regard. Kindly note that, your issue has been forwarded to concern team for further assistance and the team will respond to your query shortly. So, we kindly request you to wait till the process completes.
Your co-operation and patience in this regard will be highly appreciated.

Assuring you of our best services always.

Thank you for choosing Reliance, India's No.1 Network.

Warm regards,

Saranya T
Officer - Customer Care
Reliance Communications Limited.
For further details, you may contact us via: Web-sitewww.rcom.co.in
Email [protected]@relianceada.com
Customer care no.(query)*333 (Chargeable at 0.50/ 3 min)
Customer care no.(request and complaint)198 (toll free)
Customer care no(any other phone[protected]Prefix STD code with 30333333, other than four metro locations)
CDMA prepaid account balance – Inquiry no.*225 (Toll free) from your Reliance Mobile
-----Original Message-----
From: Rajeshgurjar7 ([protected]@yahoo.in
)
Date: Tuesday, October 16, 2012 02:27 PM
To: [protected]@relianceada.com
([protected]@relianceada.com
)
Subject: Fw: RE: Reference to your e-mail
Deae cust car . what is solution belov complain no

Sent from Samsung Mobile


-------- Original message --------
Subject: RE:'Reliance=[protected]'Reference to your e-mail
From: "[protected]@relianceada.com" <[protected]@relianceada.com>
To: Rajeshgurjar7 <[protected]@yahoo.in>
CC:


Dear Mr. Guejar, Thank you for contacting Reliance Customer Care. This is with reference to the e-mail regarding security deposit issue for your Reliance Number [protected]. We apologize for the inconvenience caused in this regard. Kindly note that your concern regarding refund issue has been registered vide service request ID[protected] and the same will be resolved within 72hrs. Hence, we kindly request you to wait until this issue resolves. Assuring you of our best services always. Thank you for choosing Reliance. Warm regards, Mohanaram GOfficer - Customer Care.For further details, you may contact us via: Web-sitewww.rcom.co.in
Email [protected]@relianceada.com
Customer care no.(query)*333 (Chargeable at 0.50/ 3 min)
Customer care no.(request and complaint)198 (toll free)
Customer care no(any other phone[protected]Prefix STD code with 30333333, other than four metro locations)
CDMA prepaid account balance – Inquiry no.*225 (Toll free) from your Reliance Mobile
-----Original Message-----
From: Rajeshgurjar7 ([protected]@yahoo.in
)
Date: Friday, September 28, 2012 04:54 PM
To: [protected]@relianceada.com
([protected]@relianceada.com
)
Subject: Fw: RE: Reference to your e mail name rajwsh gurjar adr. 80 mayur nagar near satguru hardwear musakhedi indorealter no.[protected] [protected]comp. regard. no [protected]comp. seq. dwposit amount not refund till date


rajesh guejar


-------- Original message --------
Subject: RE:'Reliance=[protected]'Reference to your e mail
From: "[protected]@relianceada.com" <[protected]@relianceada.com>
To: Rajeshgurjar7 <[protected]@yahoo.in>
CC:


Dear Mr.Rajesh,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding the service related issue.

We regret for the inconvenience caused in this regard.

To assist you better, we request you to forward the following details to us at the earliest:
* Name
* Address
* Date of birth
* Alternate contact number, if any
* Best time to contact you on the alternate number
* Exact nature of query/complaint/requestThese details will be helpful for us to address your query effectively. Your co-operation and patience in this regard will be highly appreciated. Assuring you of our best services always. Thank you for choosing Reliance. Warm regards,

Samgamesan K K
Officer - Customer Care
Reliance Communications Limited. For further details, you may contact us via: Web-sitewww.rcom.co.in
Email [protected]@relianceada.com
Customer care no.(query)*333 (Chargeable at 0.50/ 3 min)
Customer care no.(request and complaint)198 (toll free)
Customer care no(any other phone[protected]Prefix STD code with 30333333, other than four metro locations)
CDMA prepaid account balance Inquiry no.*225 (Toll free) from your Reliance Mobile

-----Original Message-----
From: Rajeshgurjar7 ([protected]@yahoo.in
)
Date: Wednesday, September 26, 2012 04:33 PM
To: Rajeshgurjar7 ([protected]@yahoo.in
); [protected]@relianceada.com
([protected]@relianceada.com
)
Subject: Fw: comp. mo no [protected]
dear rim team i am doing comp. cunsumwr care kyonki hindi apki samaz me nahi aati

rajesh guejar


-------- Original message --------
Subject: Fw: comp. mo no [protected]
From: Rajeshgurjar7 <[protected]@yahoo.in>
To: Rajesh Gurjar <[protected]@yahoo.in>,"[protected]@relianceada.com" <[protected]@relianceada.com>
CC:


bos i think al is sleep al time i have to send trai also


Sent from Samsung Mobile Dear sir my self rajesh gurjar i haveone postpaid conection rim no is [protected]
i full payment paid my bill but my sequrity deposit against postpaid sim not refund till date i am dping a lot of timem mail but no body reply me pz refund with compantion thanx my co no [protected]