[Resolved]  Reliance Communications — Service for Mobile Number suspended

Address:West Delhi, Delhi

Dear Sir,

My SIM card no is: [protected].
My SIM card was previously prepaid, a call was made by company to me that a plan offered to me 599 rupees for one month charges payable and enjoye the service in reliance. Hence, the request accepted me and my mobile number convert in Postpaid. I have been paid 150 rupees and also a address copy and one photo of me to reliance communication for start to service. After 2 days the service begin, i agree, but, few days my mobile number service suspended. when i call to reliance service provider than they told me a reliance communcation member went your address, where you were not found, so, your service has been suspended due to vierfication is negative, and also said me that the reverification requets also been made and after three days the service restart, i agreed.this time i say to reliance service provider that i am a govt employee, i am not present any such time, when you reach the address of me. But, few days the service resuspended due to same said in above. totally six days suspended the service and bill is 599

is this a fare job reliance employee done ?
if my address was wrong then how i got my bill.

if reliance want then i can give the third party contact nos who are working on behalf of reliance and
because of then we(customer) are facing problem.

Sandeep Nitharwal
[protected] (suspended no)
[protected] Alternative No.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir,
It is submitted that my reliance postpaid mobile no [protected] is re-suspended on 24.06.13, when i call to costumer care of reliance then they tell me that the address proof and one passport size photograph resubmit in the near reliance care. I went to Uttam Nagar reliance care for submission of these documents. Where told me that documents not received here. so my mobile no. suspended so far. please help me.

Sandeep Nitharwal
Alternative Mob. No. [protected]

Reliance — service suspended

Mobile No. [protected] suspended .web world asked me to submit ID Proof . Two times submitted the ID proof . still not yet activated.

Reliance Communicationsa (Mobile) — Bearded Number

Dear sir/Madam
please pay attention to mobile no. [protected]
Activation: last 2.5 month
connection holder: Manoj Maheshwari
matter:incoming and outgoing restricted (Service Resume)
validity:upto july 2021
balance: RIM to RIM 7.96 Rs and other balance

i many time informed my problem to customer care that my mobile service is bound . i dont know why it is so??
i did all as said by customer care *333 and *369

local customer office is also unable to help me .
now i have just only one option to "SURRENDER" and to go "CONSUMER COURT" .
please attend on my application due to im going under very loss .

Reliance Mobile — suspended issue

Dear sir,

i have purchased Reliance postpaid plan (MySTD375D)(Mob No.-[protected]) at the time of purchasing i have submitted all the documents, they have suspended my incoming as well as outgoing calls on 15/06/09 and i asked the reason for this sudden suspension they said that your papers are not complete but at the time of purchasing they varified all the documents and activated my number and also they confirmed that my papers are complete with no objections in it.But now according to them they require more documents which is not possible to submit or make arrangements of the documents from my end, finally i asked them to disconnect my Plan but they told this is not our company policy and u have to pay for 6 Months and are not giving me any written documents or letter regarding the above and iam getting bills for making the payments continously for which i have not made the calls anywhere.

*Requesting u to give me suggestions for this issue or u take proper steps regarding this and i have bcome fedup of this.

Reliance Mobile — no signal

My phone number is [protected] and is a Delhi number. I obtained this number through a local relience mobile authorized dealer at Mayur vihar phase 2 around 19th May 2009, i had furnished my full details along with it. My verification at the mobile company was also confirmed and i received a phone call in regard to that from the company. I had a problem with my connection about 20 days later i acquired this number, i could not get any network coverage on my phone. When i complained about this to the customer care center they gave me a waiting time of 5 days, following the 5 days waiting period i recontacted them. They said that they have not got any response from their technical team so my problem may persist indefinitely. I went to their web world center at Preet vihar, East Delhi and after several days of pleading i managed to get my SIM card changed, which the center claimed that it had an inherent fault. Now again the same problem has started with my connection since 7th August 2009 onwards. And this has started becoming more of a monthly affair of this company disconnecting my services and behaving irresponsibly with its costumers.
Sir,

My wife is having Reliance mobile [protected].
But to our surprise it was found the service is disconnected without any intimation and she is unable to make any calls neither receive the calls. I request the concerned officer to look into the matter and do the needful.

Thanking you.
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
my alternative mobile no. is [protected]

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