Reliance Communications — SMS Pack Deactivation

I also want to deactivate 19 sms pack, but I always spent 1 hr connecting customer care in Bangalore .But nobody respond my call .it's always busy.I never ever seen this type of attitude towards customers from reliance.Please do not use reliance sim .It's giving physically and mentally harassment.

i am prepaid customer of smart gsm service from 2009. From last 5 days(14 sepetember) i complain that my old and new both SMS card has been Dactivated . they told me that for dactivat new sms card you have to write Dact sms1p and for old you have to write Dact sms19 and i worte Dact sms19 and send as soon as i send sms they Dact my both sms card new and old new sms .i complain at customer care about this problem they told me that they will resolve complain within 24 hour now till today they not resolve my complain.they are not taking my call and not responding me every time senior officer tell me we will call back but never they call back plz do something
my cell no. is [protected]

Reliance — sms pack deactivation

my sms pack is automatically renewal i m very dissatisfied with ur services mujhe mera sms pack deactivated karwana hai meine customer care par complaint bhi ki but day to day mere phone mein balance cut raha hai so plz u can back to my money on my phone no

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

SMS Pack Deactivation

I subscribed to sms pack11 on reliance gsm mobile 2 weeks earlier. This pack gets auto renewed every 3 days despite my several efforts to deactivate it. I have tried to contact customer care about 25 times but the call drops after waiting for customer care representative. On sending sms DACT SMSPACK to 53739, I get the message "Your request cannot be processed.Please try again.". Reliance keeps on advertising how to ACTIVATE sms packs but never tells how to DEACTIVATE them. I want to unsubscribe the pack IMMEDIATELY.
My Mobile No. is [protected].

i have activated my sms pack which i recharged from 14 rupees. And now i want to deactivate my plan and i called customer care i asked for deactivation the service. They said sir we have deactivated your service. Then i called after 24 hour and asked to executive. Is my plan deactivate they said its activate. And whenever i send massage for deactivation i get the reply no default configure. And every month 14 rupees bdalance deducts without any reoson. I really dont need the service of sms. Please deactivate sms plan of 15p it as soon as possible. Number is [protected]

I have activated my sms pack which i recharged from 14 rupees. And now i want to deactivate my plan and i called customer care i asked for deactivation the service. They said sir we have deactivated your service. Then i called after 24 hour and asked to executive. Is my plan deactivate they said its activate. And whenever i send massage for deactivation i get the reply message retries over . And every month 14 rupees bdalance deducts without any reoson. I really dont need the service of sms. Please deactivate sms plan of 15p it as soon as possible. Number is [protected]

I have activated my sms pack which i recharged from 14 rupees. Please deactivate sms plan of 15p it as soon as possible. Number is [protected]

heyyy i want to unsubcribe from my 15rs auto renewal sms pack... :/ please do it fast.. your customer service is soooooooo poor... make it fast.. or i will change the sim :/

( reliance.)

i subscribed to sms25 pack... i want to deactivate it... i tried costumer care too but always i get the msg tht your request can not be processed please try again later ... please deactivate this pack as fast as possible

mobile no is [protected]

its ridiculous! i have to refill my balance more then 100/- just for auto renewal of sms25!! I dont need it please proceed my request!! otherwise i have to switch my network connection again!!! Seriously Airtel was costly but much better then Reliance..

I have stopped recharging my reliance number as auto renewable sms are not stopped yet and even company not provided any information about it on its web site. here are some other factor apart from regular deduction in balance few point o get away from reliance. I hope company ll not even look into the matter as usual.
Pathetic coverage in Pune idea is much better.
Customer care is arrogant which is no case in other case.
Auto renewable pack is creating havoc and money sucker pump instead offer satisfaction and compliance.
Do I need to say any more?
[protected] Mitesh Aher.
You can conform the same from my mouth.

I too did the message on 53739 and received regret message. My number is [protected].. I have tried various times but my sms pack is still active. Please Deactivate it immediately.