Reliance Communications — unfair deduction of balance

Reliance GSM — Suddenly 50 rupees deducted

Hi, My mobile no. [protected]. I recharged with 100 rupees on 10th of May evening. By that time 90 rupees was credited to my main balance. But 11th may morning, my balance became 40 rupees. I tried to connect to customer care, where there is no option provided to speak with customer care people.

Dear sir,
I don’t know whether you are the right person for this complaint or not but pls do forward to the appropriate person if not.
I am ranjeet from Amritsar (Punjab) I have a reliance GSM connection [protected] using for last 8 months. I have a minimum usage of rs 500 a month. Last month suddenly my balance of rs 50 got deducted and a stupid caller tune got activated automatically rather I never even listen to the junk calls or attended any message by the company (I have activated DND pretty earlier when purchased). I talked to customer care but the said we don’t have any details of you here as you have not submitted the documents. Sir I gave all the documents to dealer when I purchased this connection then why should I suffer tell me? . I requested to Customer care to refund the money but they denied saying that its impossible. Anyways I disappointed and deactivated the caller tune. Recently today on 4th july 2010 when I checked my balance I shocked when again 30 rs got deducted unfairly. I called up customer care and asked they replied you have activated any movie songs service ( I donno what the hell they call that service) and the rent got deducted rs 30. I requested to refund but again the same things happen like we don’t have your details here and money cant be refunded. Dear sir I thought that I have joined a very huge company and a nice telecom service but I am very sadly saying that these people are not at all fair. Finally I request you to kindly do some needful action and refund the money otherwise I’ll stop using this unfair company’s service and I’ll have to take this matter to honorable consumer forum as this time I’m not going to leave you people. And no matter whatever time it takes..A lot many people would be there in the country who would have the same complaints like me with this company.
Regards,
Ranjeet Singh,
[protected]

reliance gsm gprs services — unfair balance deduction

sir,i m ujjwal soni &have already recharged my number[protected] with 99 net pack but still in surffing & browsing had already deducted my balance by last 3 or 4 days which is unfare

Respected Sir, i am an user(Jitendra Kumar) of reliance prepaid connection from last 03 years. Since Jun 2008. my connection No.was [protected] in kerala but now [protected] in banglore . The company started deducting extra amount for various unwanted services like fun club, live music, live chat etc, which i never asked for. after enquiring from their customer care service, each time i simply get reply that so and so service was activated in your account and it will not be happened next time .
my total bal reduce =60+40+30+20+10 means three times it happend sir
i want this mony back please.

Kindly solve the problem.

I have recharged Relince AP GPRS pack of Rs- 29 for 7 days.After 5 min i started browsing the net but money was deducting, Then i called to CCare and they said i have used my 500 Mb.That are not even 10th pass those dont know that if ill use 4g then also i cant use 500 MB in 5 min.Relience is the waste company i ever see.And india is also a waste country where goverment dont have strict rules regarding private companies.All are bunch of crooks.I know this complaint doesnt effact anything but then also i just want to inform the public that how Relience and Ambani brothers are cheating the countrymen.

my balance has been restored.