[Resolved] Reliance Communications — Unnecessarily cutting mobile balance

danish.shaikh

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

Hi,

I am very tired using Reliance GSM services as these people are unnecessarily deducting balance from my A/c. ([protected]).

When I am calling their 198 Cust. Care these people are keeping me on hold for a longer time and when I discuss the issue they say me that you will get your balance return after 48 hours and not immediately.

And after listening this when I ask them to transfer my call to their manager again my call is on hold for no reason then I myself have to cut the call.

One thing I couldn't get i.e. mistake is done by them then why should customer suffer. Very bad and pathetic service and a very bad company who robs customer's money for their benefit.

Sorry but if I would not get any results I have to go to consumer court.

Danish Shaikh

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Aug 13, 2020

Complaint marked as Resolved

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Comments

saurabh singh katiyar

from Mumbai, Maharashtra

Reliance Communications — unnecessary cutting of amount from my balance.

sir,
i never applied for a caller tune service but then too they claim the same and have cut my balance from the account.
also when i tried to convey this to them they talked too rudely that its all your work and we are not concerned.
this is the improper way to deal with the customer.
this should be taken into account seriosly.
thank you.

saurabh
[protected]

arun malhotra

from Gurgaon, Haryana

Reliance comm. call center people are liars or they have been told to collect certain amount via caller tunes, sma shero shyari, or for other services whether you opt or not.

arvind vishwakarma

from Mumbai, Maharashtra

one week befor and yestarday unnecarly they have cut my blance before this 5 and after 10 acoording to schme the 45 minute talk time they have cut .Befor i haven complained to deactivate whatever plan there they have told me, Sir we have deactivated the plan for which u where charge .But then also they have agani charge me, and the worst call center people they talk so rudley .
they have given me condolence that a deactivation sms will come soon to u, till yet i have not recived.

vishvvv_1080

from Jammu, Jammu and Kashmir

Reliance Telecom — cutting of account balance

sir, my balance has been deducted automatically on[protected].
earlier i have 60 plus rupees bal. and on next day that is 1 nov. 2010, it has been 27 rupees .. plz do sumthin ..my mail id is [protected]@yahoo.com. and mine no. is [protected].

rohansiingh

from Mumbai, Maharashtra

Reliance Telecom — unnecessary cutting of mobile balance

hi,
I am rohan singh(mob no-[protected]).I have a reliance gsm connection.earlier it was working fine.bt from past 15 days the company is unnecessary cutting my mobile balance.When asked to customer care,they said that i am using R-World and activating and deactivating various schemes,which i have not done.They are uselessly writing complaints and no remedy is done to it.Even when i am busy in my office work and not using my mobile,the schemes are activated on there own.

sunil66

from Bengaluru, Karnataka

go to consumes forum for the justice in case of you will find the justice becoz consumer forum cort is made only for you such kind of people who is suffering from injustice.

for further information please contact me on [protected]

thanks & regards

Sunil
[protected]