Reliance Communications Complaints & Reviews

my no. is [protected]
you deduct my balance,and when i call to customer care every one told me there was technical problem and not able to check,why balance is deduct.i call servel times but got same answer from you.i m not satisfied with your services.the worst customer care services i ever had.
please give me proper answer,.you have worst customer care services..
your customer
mr. Sudhakar jha

Sir,

My wife is getting a lot of wrong calls from the number [protected]. he is speaking vulgurly and bad words so kindly trace this number and send the details of the number to my mail id or take some action on this number..PLZZ


PLZ REPLY ME IN MY EMAIL ID
[protected]@gmail.com

i had an edc box of reliance installed at my residence for which i was promised to pay 1000 rs month as rent but it s been 2 and half year i haven't received a single cheque from-there end i have disconnected the connection but the box is still lying in my premises even though i have complaint a several times i haven't got a reply from there end

Respected Sir/Madam,
My self Mrs Faisal i recharged My number -[protected] with 399/-rs on 31st March 2012 its our regular recharge we have been using same recharge for long time.As we did same thing this time as well from regular dealer in Ameerpet.The problem is this we didn't get amount in it was only 1paise we got.when we complain abut it to RELIANCE costumer care on 1st April 2012 Spoken to Darmender executive he did not help us much.Then my phone outgoing was barred when we tried to make call it says''your Account is under suspension due to no balance' then again on 2nd April recharged it with 100/rs talk time but still my account was not active again complained it to Reliance costumer care on 3rd April 2012 they talk to dealer now.Dealer is not ready reverse our money or help us we almost spent 500/rs still didn't get it in account now we had to recharge again with 57/-rs then number is active.Its my request please help me in getting back my balance talk time in my account.
Thanks with Regards
Mrs Faisal

you can tell your credit card issuing company to stop payment to Reliance.
All harassed customer can make use of this
http://www.investopedia.com/articles/pf/07/credit-card-dispute.asp#axzz1qyMM1BVo

I had bought Reliance internet connection#[protected] from a Reliance agent. His name was Dashrath Pote (mobile number:[protected].

He misused my documents and procured a cell#[protected]. Someone was using this cell[protected] using my id proofs. I came to know only after received the bill.

Reliance world refused to disconnect the phone without first clearing the bill.

I visited Akurdi Police chowky. The police officer who was present their called the guy who is using the number and reprimanded him. The guy stopped using the cell.

There is some Rs.1000 outstanding on the cell. Reliance has disconnected internet connection also. Why should I pay bill when landline was given fraudulently by Reliance people.

Kindly waive off the bill and restore internet services to connection#[protected].

It should be noted that Dashrath Pote has cheated many people in Pune and Reliance Pune is aware of the issue.

Regards

Vishvesh Kaushik

Dear sir,

I am to submit that I have reliance Mobile Pre paid connection having number [protected]. My Recharge balance amount have been deducted in un wanted ringtone which I have never subscribed even after registration of deactivation of ringtone and my available recharge balance have been reduced to be minimum balance. I am further to request that my recharge balance be immediately be restored at the earliest.

Thanking you

Your Sincerely

Pankaj Kumar
106, Mahvir Enclave
Ambadker path,P.O.
B.V.College, Khajepura,
Patna
PIN 800014
Mobile no [protected]/ [protected]

I have ported my mobile number from Vodafone to Reliance GSM in the first week of March and all of a sudden on March 29, 2012, the services have been barred. When asked about the reason, the customer care representatives told to visit the store, since there has been some discrepancy in the documents.

After visiting the store on March 31, 2012, I came to know that the proofs are correct and there has been a clerical error from Reliance Web World team because of which the form has been lying with them for almost a month and has not been submitted to the head office, hence my services have been barred. After numerous follow up with the Reliance World Manager - Pramod, my services have not yet been activated (April 03, 2012 at 11:00 am).

This has led to a major loss since all my business transactions are suffering and the opportunity cost is very high.

Request you to take the necessary action against Reliance Communications.

Thanks
Vishal
M: [protected]

I am M R Jagadeesh Babu purchased Reliance Netconnect+ Data Card from Reliance Web World, Vijayanagar, Bangalore on August 21, 2011 vide User Id.[protected].

After purchase I noticed that it provides low speed of 0.2mbps. Customer Care said that due to new introduction the product need to update some technical support and will be resolved on or before August 31, 2011. But it was continuing the same, again Customer Care told that it will get resolved on or before November 30, 2011 again on December 31, 2011 and so on repeatedly hearing from Reliance Netconnect+ Customer Care.

On March 12, 2012 on plugging Data Card Device it has given pop-up message as the device connected with speed of 3.1mbps but on checking speedtest reported 0.20mbps only also agreed by Reliance Netconnect+ customer care executive. Same day I have lodged complaint in this regard vide Ref.[protected]. Till today nobody visited my place to resolve.

On Mrch 15, 2012 spoke to Mr. Karthik Reliance Netconnect+ Customer Care Executive, even he said due to network problem Data Card provides connectivity speed of 0.20mbps instead of 3.1mbps.

Eventhough system not providing speed 3.1mbps have increased minimum monthly recharge from Rs.180/- to Rs.350/-. Which shows that injustice to the public and it is cheating by giving wrong assurance while selling the product and recharges.

Reliance Netconnect+ has programmed the device on resume to show pop-message ‘connected with 3.1mbps speed’, but it provides speed of 0.2mbps only.

Hence I have requested Reliance Netconnect+ Customer Care to refund Rs.2,469/- (Rs.1,399/- cost of device and Rs.1,170/- recharges).

Now Reliance Netconnect+ Customer Care replied that they are not going to refund anything as per their policy.

The company makes the policy for their benefit not Justice to the customers. This is 100% cheating done by Reliance Netconnect+.

Please help me to get justice in this regard.

Sir, this is Kapil from Punjab.
I recharged with Rs 178/- on 1st april 6:45 in Reliance. The pack contains 20GB GPRS + 88.00/- Talk time. But still i didnt get the talk time of 88 Rs. Their customer care is not answering the query. Moreover they started GPRS pack but the speed of the GPRS is so low that one cannot open the Google page.They are cheating in terms of the GPRS pack again. This company has core idea of looting and harassing people and thereby making money.They never solve query and never respond to customers complaint..!!please help me for the same

Dear sir/madam,

I am using reliance GSM service since its launch in Maharashtra. Last time I had complained about downloading getting disconnected. Now its fine. thanks to reliance for that. But now, though it is not getting disconnected at all but the downloading halts at 0kb/ps in between and never rises. This forces me to disconnect the USB data card and again connect. I tried it in my Mobile also. but the same is happening. Customer care had told me that it will be solved by 7th of February but even now it is not solved. My number is [protected].

Kindly solve the issue as earliest as possible, because every time we recharge for monthly pack and face the same problem. If you are charging money then you should provide at least good service, if not the best.

Thank you.

Dear Sir

I have install broadband connection( user ID[protected] from reliance. From installing date, it is not working properly.
I have choose plan 999 in which RELIANCE should provide me speed 12 MBPS. But speed not getting me more than 2 MBPS. I have complaint many time to reliance customer care . But no one is serious about it. Without giving me service ,bill also has been generated.
Why bill generate if reliance could not give me service as per my plan?

i want to refund my money and discontinue my conection.

Regards
Bhushan
H. NO. 136
DEYANAND COMPLEX
GURGAON
MOB. [protected]
CUS ID[protected]

Dear sir,

My mobile number is [protected].Aloted by my company Manappuram Finance co. Ltd.Plese supply my bill details for the months of nov 2011to mar 2012 and the numbers contacted by me as the biil is more with out my usage.Please do the need full.

Hi,

I have been following up with the officials of Reliance Mutual Fund but the officials are giving deaf ear on it. I had an SIP with Reliance Mutual Fund which used to get direct debit from my account.

I decided to stop that SIP and the same was confirmed to me in writing that the SIP has been stopped on my request w.e.f.10/12/11. However, inspite of all the facts, again there was a deduction towards the SIP on 10/12/11 for Rs.3000/- but this time the units were not credited to my account.

Initially the officials denied about the debit from my account but later on when I send them my bank account statement then they confirmed the deduction and non alottment o[censored]nits in my folio and a choice was given to me between the cash refund or units in my account and I chose to have units in my folio account. The same was credited to my folio immediately.

However, after some days when I checked my folio statement the units were reversed i.e. the units which were credited after so much of efforts and clarification were taken back from Reliance Mutual Fund without any intimattion.

Again I complained to Customer care and as per their instruction I sent them the documents on 07/02/12 and in response to that I got a mail on 13/02/12 that my complaint will be handled in 7 working days. When I didn't receive any response then I tried again to Reliance Mutual Fund's customer care and they informed that the status is not updated and they will revert.

Then my issue again resolved on 22nd Feb and units were again allotted. Now when I checked my statement again the same are reversed.

But fact is that after 4 months time also they are unable to resolve my issue and not even responding. My account was debited and now they do not bother to verify their own verified status of my folio.

I am fad up because of this.

Amit Sharma
[protected]

sir my name is rajesh ranjan i use reliance gsm service, my no is [protected] , i done recharge of rs178 dated on 21/03/2012, but balance is not deposited in my account till now, I complained customer service then they write my complain (ref no, is[protected] after then they inform me your recharge is already created in your account, but it was fols, again i complain then they again write complain (Ref No.[protected] and after then they inform me that this plane was change on 24/03/12 , while i recharged on 21/03/2012.again i complain that i recharged my no. 21 march and the plane was change on 24 march thats why balance should be created in my account. after then they told me that some technical uptodation is being proceed so call me after some time . and i called customer care more then 30 times in 6 day . they tell me only one line that some technical uptodation is going on proceed so please call me after some time. so plz help me

Hi,
I am having Reliance Netconnect ([protected]) CDMA dongle, currently in roaming in Lucknow. Since past 3-4 days I am having trouble with internet speed. Thanks to the automated system I was unable to contact any of their ?executives. Finally when I got through today, I was told that my Broadband+ has been downgraded to High Speed 1x without my knowledge and without any reason. Further there was no intimation either. Funny people do not realize how much trouble this can cause a consumer. Now I am told that broadband plus will be started back in 24 hours.... hoping so... till then.....

Dear Sir / Madam

This is for your kind information that i have requested the MNP for my mobile number [protected] from Bsnl Gsm To Reliance CDMA at Reliance store at 17th March 2012. and i Got a new Reliance CDMA Simcard also while i was request for port and it has been done at 28 March 2012 this port success message also received till alive in bsnl. But for me the Given Reliance CDMA sim was not activated. They Have activated my number in other one Reliance GSM Simcard instead of the CDMA Without my confiremation & Information and they had collect my alternate mobile also. This matter also known While i was visit and asked the reliance store and i requested to their GSM is not require for me So kindly Change my number to CDMA . As their 1st oredr we are not able procced to CDMA So must be used this till 3Month after that i have quiz to them i[censored] informed me this before My Port request i wont give the request for port but i need CDMA. After That They Given a information that the send again the port message after got the reply We have to change your number to CDMA. As their information I have send SMS on 1900. But I have received message from 1901 that your number is not processed please try after some times. I Had try more than 7 times but response as the same. Sir Please Solve this issue. If not able to change the cdma please revert me to the old network. help me.

Thanks & Regards
Mustafa
[protected]

Hi All,

Dear Friends,(Customers of Reliance Communication),

I have picked 33 email id so far from Consumer courts.com and mouthshut.com,

and I have studied that you all had billing issues,

I am completely with you, as I understand the Harassment and embarrasmnet whihc Reliance Customer Care causes you.

they do not give proper services,

then Bill you wrongly and then harass you and do not cloe your Reliance connection.



So let us be all Together, on the plan below



For my harassment, and loss in Business due to deliberate cutting of my network by reliance,I loss more than a lac of rupees and also my JOB,

for which I will like to sue Reliance for 5 lac rupees.



Please read the email below and email your details at reliance.[protected]@gmail.com.



Once I am able to bring 200 customer who have been harassed by Reliance together, I will take this to Newspapaer ad Media after taking a sign and approval from you on your story with Reliance communication..



Moreover we will also share this document with airtel and TATA communications, who can popularise this by sharing across their customers, so that none of them ever comes to RELIANCE COMMUNICATIONS

After this article is published no one will ever take the reliance connection in NCR affecting their chances to cheat any further customers..


Dear Friends,,,,,(READ BELOW)
I am also one of the sufferers of Reliance, I had given a termination request to reliance on 6th novemebr, and I settled for 700/- rs in November itself, however even after numerous complaints,


I am billed wrongly and they are continuing to Bill me,

I have taken a TATA Photon connection for better connectivity in my area, but reliance is still billing me.

I saw more than 100 grieviences, against Reliance,and so decided to do something, for all o[censored]s.

Though Consumer courts are cheap to fight in but it needs some money,
So what we can do is, move together, and share the cost and make it cheaper,
If we are together, and have all proofs on our cases, we will get co mpensated from courts, (which will be sufficient to Pay off our lawyer, clear our dues, and also put a advertisement sharing our experience against reliance,)

- We will coallate the Billing cases, and put then under buckets of cases..(Different cases like Wrong Billing, Network Issues, etc )
- Hire a cost effetive lawyer,
- I am working in a reputed company as manager and know how to teach reliance a lesson only f we are a minimum of 200 people together.
- If you are in NCR, you can meet the lawyer as well.
- We will make sure that within small expenditure (may be less than 500/- per head), we will be able to get Freedon from this harrassment,
- we will get resolution from reliance, and may be 5000-10,000/- compensation from reliance.
- We will also be able to pay for a small advertisement against Reliance, for the positive Judgement from Courts (I believe as in my case, I have all the proofs of what is been done by reliance, so will you have); and we will surely get a verict against reliance for overcharging customers, and not taking care of customer complaints.
- also each one o[censored]s will share email id of 100 friends of his or her, Which means let su we are 20 people , i that case we have 200*100=20,000 email id
- We will warn all these people against reliance, and inform them the Treatment we got rom reliance communications,,
- In this way we will teach reliance a lesson...
- Please share your complaint with me at email id reliance.[protected]@gmail.com
- I will collect all emails from you till 30th April , 2012, and mean while look around for cost effective lawyer.
- As i think our case , may not be complicated, we may hire a lawyer who will be paid only after the case from the compensation we receive from courts, so we may not need to pay as well/ I just need your cooperation so that reliance is not able to cheat the people of india.

I will see how together we can make sure that RELIANCE HAS TO SHUT DOWN ITS OPERATIONS IN NCR.

LET US CALL THIS INITIATIVE AS "RELIANCE DELHI CHODO AANDOLON", AGAINST ANIL AMBANI

COOPERATE WITH ME AND SEE THE RESULTS...

- HARASSED CUSTOMER LIKE YOU BY RELIANCE COMMUNICATIONS..

Dont Buy Reliance Products - Boycott Reliacnce Products

From Reliance Communications I bought Reliance Netconnect+ Wireless Broadband Connection - [protected]
I was using that for more than one year
I recently went in person to the Reliance Webworld in 100 Feet Road, Coimbatore, and I gave the request for disconnection. A person named Hema took my request it is there in the customer voice form which i have shown here. and she has taken my request for TERMINATION of connection on 11/12/2012 and told me that within 15 days my connection will be terminated

But they are still generating bills for me

In this regard I have called the customer care executive and said that my connection is in SUSPENDED state, which never the person (Hema) who took my request told me about and wanted me to go to web world and fill a form which i have already filled

Then i called again on the same day itself, she said that even though it is in suspended state no bills will be generated

Both these conversations happened one month before

Even after the promise made by the customer care executive Reliance has generated another bill on 25-Mar-2012 this is after the one month second customer care executive told me that no bills will be generated


on 29-March-2012 I made three calls::

first Call: she has introduced a new word to me, she told me that my connection is in SAFE CUSTODY and told me to go the reliance web world again - then i got frustrated with her reply , i asked for her superior, she transferred the call, he did not take the call for two minutes

second call: i explained it again, and told her not to transfer the call and i asked for her superior and she told me that it is her company policy to transfer the call, and i asked her whether it is her company policy to charge customers even after they disconnect the connection. and when you(first one) can ask me to go to reliance web world for the problem created by reliance why cant i ask your superior to come and take the call then after some time she came back saying the she can only transfer. i agreed to it still after two minutes the superior did not take the call

third call: Ho Ho Ho and he introduced the third word "RETENTION" - he said that i my connection is under RETENTION and not under termination, so to him i asked what are the words available in the Reliance Communication Dictionary to fool people and charge customers even after the customer wants to terminate the connection. He said that even though the bill is generated i am not charged. then i asked why in the first place the bill is generated if i have asked you to terminate the connection two months back



SO IF YOU HAVE THE MONEY TO GIVE RELIANCE AND TIME TO TALK WITH THEIIR CLUELESS CUSTOMER CARE REPRESENTATIVES AND UNRESPONSIVE SUPERIORS
GO AHEAD AND BUY RELIANCE PRODUCTS AND MONEY TO THEM FOREVER AND EVER

activate do not disturb
Sir,
I am a reliance prepaid customer. My no.is [protected], I was getting lot o[censored]nnecessary promotion calls from reliance. i requested before but till now its not working So i requested them to activate DO NOT DISTURB SERVICE in my mobile Now they are disturbing me continuously all through the day by calling and sending promotional sms's (Automated calling for promotions). I am really fed up with these calls & sms as it starts from morning 8'o clock till evening 8'o clock. During roaming also they used to call and disturb. I don't know whom do i need to contact to get rid of these junk calls. I have sent some 2-3 complaints to reliance regarding this but in vain.