Reliance Communications — WRONG BILL AND TERMINATION OF CONNECTION | |||
DEAR SIR, THIS IS SWATHI.I TOOK RELIANCE NET CONNECTION POST PAID FOR A PERIOD OF THREE MONTHS. I HAVE PAID THE WHOLE AMOUNT FOR THREE MONTHS(JUNE 2013-AUG 2013). I AM NOT SUPPOSED TO PAY ANY AMOUNT FOR THE NEXT THREE MONTHS(TILL AUGUST). YESTERDAY i.e ON[protected] I HAVE RECEIVED BILL FROM RELIANCE THAT I HAVE TO PAY AN AMOUNT OF RUPEES 3000/-. I HAVE CONTACTED BUT THEY HAVE NOT RECTIFIED THE PROBLEM. TODAY ON[protected] THEY HAVE TERMINATED THE NET CONNECTION. I AN WAITING FOR OFFER LETTER THROUGH MAIL.BECAUSE OF THIS PROBLEM I WAS UNABLE TO CHECK MY MAIL. THIS IS CAUSING MENTAL STRESS TO ME. PLEASE HELP ME IN THIS REGARD. Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
This is Swathi Sree K, I am the customer of Reliance Netconnect+ and my data card number is [protected].Presently i am in ADVANCE RENTAL PLAN OF 1124(3 months unlimited plan), regarding this payment made on 03-jun-2012 and activated as per your records activated on 08-jun-2013 (previously ie., till 03-mar-2013 it was in prepaid plan then i converted it to postpaid along with adv rental plan of 1124/- at hyderabad which was valid till 03-jun-2013).But unfortunately, i got unbilled usage of 3424/- on 23-jun-2013(sunday)which i found as a mistake of billing dept through rel customer care and i have given a complaint reg this and the request number is[protected] and most inconvenient thing is that they are terminating my connection now and then stating the same reason o[censored]nbilled usage and i launched a complaint against the same and that request number is [protected], Please see that the both complaints should be closed with proper response as early as possible.And i have documented every bill and mail even the recordings of customer care telecalling. Hope you ll help in this regard.
Thank you.
Thank you.
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Reliance — wrong bill
Dear Sir,I kiranben Kundalia Would like to bring to your notice that my Tel No. is 3997788, with internet connection no. user ID No.[protected], Average Bill I was getting Rs. 50 /- to 60 /- in Oct’ 2008. I got bill of Rs. 4568.99. in Bill Date 27/10/2008 Total Charges Rs. 4850.02 of which paid Rs. 2, 460.71, Due Rs. 2, 752.99 . I did complain at surat office many time, to know & get Detail Bill, but did not get any response. I have camplained is consumer Dept. Surat also. I got notice from your surat Advocate-Mittal K. Shotos, So I paid by Ch. No. 113395 of Corporation Bank of Rs. 3478.05 Dt. 24/1/09.in My Bill dt. 27/01/09 Due Shour is Rs. 346.50.
My Main Point is to get Detail Bill, Though I have paid all the Dues. I will be thankfull if I can get Details Bill.
Your Co-operation is awaited.
KIRAN .H.KUNDALIA