[Resolved]  Reliance Data Card — Reliance Data Card connection is Very slow.

Seriously i am quite frusterated with this Reliance data card.I am a M.B.A student i need net connection 24 hours in my lapy...Honestly initially the connection was quite good but with the lapse of time the speed becomes very slow.Now its generally shows the connection speed is 57kbps or sometimes it is 84kbps..
I dont know how to make this connection work fast ..i hope the customer care will positively help me .Till now i havent complain because i was thinking its a naturall phenomenan the connection being slow sometimes and fact sometimes ..
But now its high time m sick & tired of waitin a web page to be open..
Its time to let them realise that they can not cheat the customers like this..i will do everything to fight against this inconvienence.

I use reliance data card since nearly one year. Before I used my cellphone and complained about slow connection. The tech support told me I should buy a data card which would be faster. So I did, to no improvment at all.
The culprit is overloaded network and not sufficient bandwidth provided. Result: my connection is at around 4 to 5 KBPS average when Reliance announces 145 KBPS. The proof that it is the network which is overloaded is that if I connect between 3 to 6 AM, I have a connection which is 20 times faster.
The tech support keeps sending autoreply with suggestions about what to do (like using net booster, deactivating antivirus, reinstalling the data card, etc.) but the company does not do anything to improve the network because it costs THEM money.
I've been in contact with the tech support since months and they still send me the same autoreply. They told me several times that a technician was going to contact me... well I still wait for him...
In short, the policy of reliance is obviously trying to discourage the customer to complain in buying time by sending the same reply on and on untill the customer give up complaining.
It becomes obvious that Reliance is CHEATING the customers.
So that's why I post this message here, in hope it does make things moving.

Reliance is a CHOR company. Ambani brothers are bhikmangas

I was a Relaince data card customer untill i shifted from Delhi to Jabalpur.. Before shifting i terminated my connection and stopped using the data card...before terminating, i also cleared all the bills and i also have the acknoledgement of termination with me...
to my surprise Reliance is still sending the bills at My delhi address and the height was crossed when a Recovery agent was sent by them on my address... i brought this into the notice of Relaince Stores at Delhi and at Jabalpur but no satisfactory reply has been provided by them and the Recovery agent is threatning me...
I dont know wat to do with them, but i'm planning to file a case in the consumer forum for damages...

Dear Sir/Madam,

I need a data card connection so, plz give me some idea about new plans.
Thanks and Regads

R. KUMAR VERMA
NEW DELHI

Dear Sir/Madam,

I am Bharat Arun R, my number is [protected]. I was using the card for more than a year then i was transferred to chennai so i was unable to sumbmit the surrender letter in time. It has been inactive since December 2008, but your collection executive Mr. Beejesh ([protected]) of Coimbatore has called twice and also followed me up. I asked for the the concerned department's email so that i can submit the surrender form, he assured me of sending the SMS. But the SMS never came up, also he dint pick up the mobile.

I will make this clear that i will not pay for not using it, also further if this continues i would like to challenge the company in the court by providing the proof what i have got in proving the needful as per law.

So kindly do the needful by accepting the surrender and clearing the bills.

My present number is [protected].

Very slow browsing service, Customer service is very pathetic. Using of Reliance Datacard, better u goto some cafe which is having very slow computers(1990). Next Problem is Reliance representatives are not at all qualified, they are too irresponsible.


Its my practical experience, please trust it dont go for RELIANCE, Rest all are 100% bettter than this service. Please trust me otherwise u will have.

I request you to be away from reliance data card... services are horrible...

I have purchased a data card but it is working so slow, the costumer care told me pay 500 rs and i paid then there was a comfortable speed.reliance customer service is so poor one day i paid 800 rs for unlimited the customer care given me only 10 hrs.I want my money back RELINACE NETCONNECT CUSTOMER CARE.