[Resolved]  Reliance Digital Tv — No response from call centre Error 400

Address:Chennai, Tamil Nadu

I am reliance digital TV (previously Big TV) customer for the last three years. I am unable to view channels. Continuously getting Error 400 (Weather conditions are bad) when the weather in Chennai is absolutely clear & sunny. I am trying to contact the customer service for the last three days but all I lost was 30minutes of waiting time. Disappointed that I have to voice my concern in a open platform like this. Is there a way to reach out to The concerned? If someone from Reliance is noticing this, please reply.
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Complaint marked as Resolved 
Verified Support
Apr 24, 2013
Reliance BigTV Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RDTVcare
Complaint comments 

Comments

TVS — no response

sir i have done my bike work on 18/2/2010.after that 1 month over my bike has coming problem reguraly .and my back side break is not working and also there is gear prblem .they r saying engine problem but i told them my bike is under warranty.so than also they r not taking my complaint.8 monts r over. i am giving complaint but no one help me i complaint to the tvs motors company they tell me they will come and see but they not come and i am waiting for there call no response i am having a bill of done work pls help me sir i request u pls sir .i also call to campany they r also not helping they telling they will come here and solve the problem but no one come.plsssss sir help me

reliance/digital tv — no response

Sir ,
I was submitted my digital tv at 22/04/2008 . and there was a promise from your company to gave that digital tv or provide that DTH at our home. But no one came at our home to fix up that DTH.
And, i was also submitted many complains for this , but no responce every time .... my complain date is 30/05/2011. and i was satisfied by Mohsin Shaikh that we will get our DTH soon.
i was complaind second time at 01/06/2011 . and i was again satisfied by an employee ... but again there is no responce ...
please provide our DTH as soon as posible ....
thank you ...

NAME:Satinder pal Singh

Reliance Digital TV — no response

dear sir
i am using reliance digital TV from one year,
from 1 week i have a problem in my dish TV,
i complaint to customer care 5 times,just they r saying in 48 hours our ISP is going to visit your place but till now no one is here to check my dish TV,
i complaint on[protected] today is[protected],till now no one has visit to my place,my complaint no [protected] and my smart card no[protected],

so i am requesting to you sir please send a executive to my place to sought out my problem as soon as possible,and take a immediate action on those people who attend my call and didn't gave any response,
my mobile no=[protected]


THANKING YOU
MOHAMMED KHALEEL AHMED,
.
dear sir
i am using reliance digital TV from one month(12th april 2012),
from 1 month have a problem in my dish TV,
i complaint to customer care multiple times, just they r saying in 48 hours our ISP is going to visit your place but till now no one is here to check my dish TV,
i complaint on[protected] today is[protected], till now no one has visit to my place, my complaint no 201 050 37 dated 12/05/12 and[protected] dated 14/05/2012 and my smart card no[protected]

so i am requesting to you sir please send a executive to my place to sort out my problem as soon as possible, and take a immediate action on those people who attend my call and didn't gave any response,
my mobile no= [protected]
My smart card number:[protected]
I am reliance digital TV (previously Big TV) customer for the last four years. I am unable to view channels. Continuously getting Error 400 ) weather in greater noida is absolutely clear & sunny. I am trying to contact the customer service for the last four days but I didn't get any response .Disappointed that I have to voice my concern in a open platform like this. Is there a way to reach out to The concerned? If someone from Reliance is noticing this, please reply.


Ajay kumar
complaint no[protected]
mo.no-[protected]
house no- J-155 beta-II greater noida.

Plan not Changed yet

I have recharge my AC[protected] on 04-Mar-2015, Amount 1260, Transaction Number E[protected]. For 4 months Gold Plan. But still old plan is comming, please check and update my plan. regards Sughosh Kumar

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