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Reliance BigTV Complaints & Reviews

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Last updated Jan 29, 2024
Complaints 3276
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Reliance BigTV
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Reliance BigTV Phone Numbers

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1860 200 6666
1025
791
1800 200 9001
478
641

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Reliance BigTV Head Office Address

6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne
Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance BigTV reviews & complaints page 139

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A
a.bharath_k
from Gurgaon, Haryana
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utter worst service

Address:Chennai, Tamil Nadu

Dear sir/madam, My name is bharathkumar r/o keelkattlai, chennai . I have been using the services of your Reliance Big TV[protected]. I am facing Lots of problems in watching television, as the services are not available. No signal at all. I called the customer care department, but there is no response at all. Never reaches a customer representative at all.This experience is really pathetic with a brand name such as Reliance.I would really...
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J
judyxavier93
from Ahmedabad, Gujarat
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Connection problem

Address:Mumbai City, Maharashtra

I have problem in my big tv connection due to this i am not able to see tv 4 last 4 weeks.I tried calling customer care but ended up wasting my 2 hours...There is no response at all.Ive bcum mad listening to their excuses that all engineers are busy attending other calls.Is this the way ual respond to your customers?..verrry poor service.Sorry to say but I would advice people not to opt for reliance digital service!!!......
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Deepak.vish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cannot get setup box last 1 week

Address:Mumbai City, Maharashtra

we have compliant for changing set up box in customer care he had told within 48 hrs we can solve our problem. but your technician does not come in this period we can call customer care number but no one receive call appx. 1 hours we try to contact customer care but we can not talk to him due to not connect there number. kindly lookout on this serious matter pls provide us set up box as early as possible. our set up box no is[protected]....
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N
nizbanu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Signal Lost error #400

Address:Thane, Maharashtra

My Self Prasad from Thane West-Mumbai, using Reliance digital TV since 1year, since 2 days I am not able to view the channels it says signal lost error, I am fed up of calling to your toll free number[protected] and[protected], its coming always busy or not responding, since 2days I am calling and I am not getting any answer kindly solve this issue if my complaint is not solved in a day I would like to disconnect my Reliance TV . Kindly...
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nitin477410
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to contact service person through customer care

Address:Pune, Maharashtra

My smart card no is[protected]. I have tried allmost 2/3 hrs continuos on ur toll free customer care no ie [protected]. But i am not able to contact the service people. Plz do the needfull as fast as possible as my connection is out of service since 15 days. My contact no is [protected]....
+1 photos
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N
nair72
from Ahmedabad, Gujarat
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Irresponsible customer service....

Address:Kheda, Gujarat

I am totally dissatisfied by the customer service of this company...sice 3 days my set top box is having problem..i cannot view a single channel...apart from this...when i want to contact the customer care...half n hour waiting..and that too since 3 days..i just want to disconnect this service...god knows what they what from us? looting customers..i have been standing to their stupid IVC since 3 days just to register a complaint so that i...
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M
manopriya73
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of Damaged Set top Box

Address:Ghaziabad, Uttar Pradesh

I have a reliance big tv connection. For the past two months now I have been complaining about the default in service by no one has attended to us. When we registered the complaint with the customer care they sent the executive who told us hat the set top box was to be replaced. Since then till now we have been waiting for the set top box, have registered so many reminders and complaints but have been told THAT THE SET TOP BOX IS NOT AVAILABLE...
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NanduNitin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing Error 400: weather problem

Address:Coimbatore, Tamil Nadu

Hello, We had been using Reliance Big Tv (Smart Card number:[protected], in Coimbatore.But 2 years back(2012 September) we had shifted to Mumbai. Now, we are back in Coimbatore, and I tried connecting the set top box and recharged it with an amount of Rs.170. I got a receipt for the payment(AMIP[protected], and the name and other account details are getting correctly displayed in the receipt. So, I guess that the account is not terminated....
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J
jvsarma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Set of box issue from 1 week

Address:Mumbai City, Maharashtra

Sir,

My card no.[protected] installed at airoli, sector 2e, i taid call to
Call center many times. They hold till 1 hr after cut phone. There is no
Response from reliance customer care. I send serveral e mails to
Reliance customer care. Not at no response please give solution my
Mobile no.[protected]...
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S
satheeshkumarkavi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

signal quality poor

Address:Bangalore, Karnataka

hai, i am using reliance big tv .In last three days our reliance signal problem like signal quality is poor that message was shown. we have try the reliance customercare but no response so rectify the complaint.acccont no;[protected] thanks satheeshkumar [protected]...
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I
Invitro Biotech
from Hyderabad, Telangana
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money making practice

Address:Hyderabad, Andhra Pradesh

After getting tired of waiting endlessly over phone to register complaint of mal-functioning on my Reliance Big TV service (Card No.[protected] Consumer:C V Malik), I lodged an email complaint to their Customer Services on 12th April 2014. On 14th April, their service personnel turned up and having diagnosed set-top box problem - he replaced the existing set top with an old set top (which he carried) and asked me to make an online payment...
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G
Gopal Somani
from Ahmedabad, Gujarat
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Availing new packages

Address:Akola, Maharashtra

Consumer No :[protected] Contact No:- [protected] From Today morning I am trying to call on customer care the given number but no one was picking the call. I want some cartoons channels on my TV for 1-2 months already there is balance in my account but without receiving the call how I can avail this option ? Please sort it out and call me on my above mobile number Gopal Somani...
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P
Pritesh Patel
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance BIG TV DTH Complaint please refund my balance

Address:Navsari, Gujarat

my smart card number is:[protected].. you have debited my 175 rs from my account of big tv even though no one came for the installation of the big tv as per my request, as no one came for the installation, you dont have any right to debit my money... i want the refund of 175 rs in my account, my contact number is [protected]...
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JOHN THOMAS GUMMALLA
from Hyderabad, Telangana
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Request Closed without resolution and deducting the money

Address:Hyderabad, Andhra Pradesh

Hello Team, I am writing this regarding the Reliance Big TV with Number[protected]. I had raised a request regarding the signal Lost 404 error. One person with name Rajesh came and checked and observed that there is joint for the cable which has been added by your representative during the installation time. And the person who came asked Rs.150 to add the pin instead of joint, I told I won’t give as I was told not to give...
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JOHN THOMAS GUMMALLA
from Hyderabad, Telangana
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Request Closed without resolution and deducting the money

Address:Hyderabad, Andhra Pradesh

I am writing this regarding the Reliance Big TV with Number [protected].<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I had raised a request regarding the signal Lost 404 error. One person with name Rajesh came and checked and observed that there is joint for the cable which has been done by your representative during the installation time. And the person who came asked Rs.150...
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jileesh sathyan
from Bengaluru, Karnataka
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Worst response by Customer care team

Address:Bangalore, Karnataka

Reliance is giving very bad services to consumers. I have booked a complaint 5 days back saying my set-top box is not working and I am still following up with Reliance Big TV customer care representatives. My smart card number is[protected]. Everyday when i am calling customer care i am getting a reply that a technician will visit me TODAY or TOMORROW morning. And from last five days i am getting the same reply. I feel like cheated. When...
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J
J.SAIBABA
from Delhi, Delhi
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No signal

Address:Hyderabad, Andhra Pradesh

Dear Sir,
Since more than six days i have been trying you on your toll free numbers, but in vain.The complaing is that the signal is poor.We are unable to watch TV.Courtesy no response from Reliance digital.This is not correct.Do the needful.Our Id is[protected], from Hyderabad.Please do the needful.
J.SAIBABA...
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D
drraviraaj
from Hyderabad, Telangana
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not getting service for several days

Address:Hyderabad, Andhra Pradesh

dear sir i am reliance big tv cutomer no.[protected].i am not getting services since long. i tried to contact [protected] several times no body isresponding in additio lot of my precios time wasted on line waiting i vain for somebody to respond lz kindly do something or advice us what to do or terminate the services i[censored] cannot respond...
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K
KRISHNA REDDY. Y.V
from Hyderabad, Telangana
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giving offers but not giving the benefit of the offer to the consumer

Address:Hyderabad, Andhra Pradesh

i subscribed under the scheme in which the offer was to pay for 10months at a time but get the subscription for 12months.i clicked on the offer and paid the amount through net banking for 10months under the scheme on may 26th 2013.As per the offer i must get the reliance digital t.v services till may 25th 2014.But all of a sudden today they disconnected my service.when i called the customer care they said that my amount was not taken under...
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Ashish_Mishra
from Mumbai, Maharashtra
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Problem not resolved and money deducted from account

Address:Ghaziabad, Uttar Pradesh

This is so unfortunate that we are using Reliance Digital Services. If anyone has to give example of BREACH OF TRUST, they should talk about Reliance employees. Though its a small theft but your employees cheat every other day. We called reliance customer service (after a wait in the que for about 30 minutes) and your lazy so called engineers were sent to rectify the problem. The problem was that the set top box switch off on its own. What...
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