Reliance BigTV Complaints & Reviews

Hi,
I have a Reliance Big TV connection. The settop box is not working for the past one month and I have filed more than 4 complaints with customer care. One technician came to my place and mentioned that settop box need replacement. He said he will come the next day, but after that nobody turned up. It's almost a month and I still have no cable connection. Big TV customer service is absolutely non-existent. I waited almost 20...

my smart card no is[protected].i recharged my account with rs 1000 on 10-11-12 around 8 pm using internet via debit card. Recharge was not successful as i did not got any conformation message from RDTV on my email as well as on my phone,but the money has been deducted from my debit card and i have also got the payment receipt after transaction.When i call customer care they always say that their systems are down so the cannot provide any...

Never ever take a reliance digital connection. In case you have please do not try raising a reinstallation request.

I hold a connection with Reliance Big, with subscriber id as[protected]. When i moved to a new residence, i tried raising a request for reinstallation and was told by the customer care that their process is to raise an uninstallation request and once that is completed, then only i can raise a reinstallation...

Dear Sir/Madam

This is to your kind notice that I am recharge my reliance digital TV. on dated 22nd Sept -2011.at 3 pm With Rs.241.00 reference no .5245934 and my smart card no.[protected].through paytm@com and Payment ref: no CCA11IDZP388- and payment receipt by Avenues India Limited from my HDFC A/c but the amount not credit on my reliance digital TV A/c. till date . after that I have already send so many reminder to [protected]@paytm.com...

my dish has signal error after 12 oct. but custmare care says taht after 48 hours ur problem is remove but upto today my problem is not solve....

My reliance big TV account no is[protected]. I am constantly getting Smart card pairing error(108) and unable to view any channels from past 8days. I have raised a service request for the same[protected] and yet to receive any resolution for the same....

Dear Sir/Madam,

I have the reliance BIG TV connection at my home with smart card number "[protected]".
I monthly do the recharge of 300/-.
Recently I recently brought the new flat. I have removed the reliance dish from my old house & installed it at new home.
Everything working Fine..
I called reliance customer care (Salim Shaikh) & requested to change my address but they are...

Dear Sir,

This is with reference to the installation of Reliance Dish . Two Executives Ms.Rupa Roy([protected]) and Mr,Ratnadeep Dutta from APPCO Marketing (India) Pvt.Ltd. visited our premises at F-171, Nanakpura, New Delhi. on 8th September 2012.They offered us a scheme to installation of Reliance DTH under Pack Name Bronze. We paid a sum of Rs,2990/- vide cheque no. 794463 dt.08/09/2012. We were told that Installation...

sub;[protected] ac no[protected]
name .;chavda nayansinh r
mob no;[protected]
mehsana gujarat

pls
respected sir
i am facing problem last 15days your bigdish tv service .iam alredt lonch complaint 2time 7/09/2012 to toadays till but not shall any problem so iam desison iam help goverment grahak takarar deparment my problem iam ur service use inwarranty period but charge ur tecnicle problem...

My smart card number is[protected]. I put Rs.2400 in my account and I have given service request to upgrade my connection to HD on 31/08/12. From customer care they promise me they will give me a new HD set top box with in 24 hours, and i got sms saying our technician will contact you soon.After 6 days technician changed my set top box.Old set top box he took. Technician gave a service request to get paired on 07/09/2012, and request number...

HI,

I have one Reliance Big TV connection with this number Smart card Number:[protected]. On[protected] i had register one complaint in Customer care for no signal. But till take my issue not resolved by Reliance engg. Can someone please take some unnecessary step on it.

Thanks,
Sunil Soni
[protected]...

Hi,

We have been relocated from Hdyerabad to Pune and in Hyderabad our connection was working fine. The world start falling when we asked there customer care to switch our connection to Pune. We took everything with us and since 27th Aug we are calling there customer care for installation.

A good thing is if a request not severed in two days it will be automatically closed. Customer is on the mercy of the...

My smart card number is[protected]. I put Rs.2400 in my account and I have given service request to upgrade my connection to HD on 31/08/12. From customer care they promise me they will give me a new HD set top box with in 24 hours, and i got sms saying our technician will contact you soon. After 2 days i call again they asked me another 24 hours to fix it.4 days now after my request no call from anyone.
Pls do the needful ASAP....

Hi, my smart card no is[protected]. I made four complaints related to the very poor signal quality. and every time it was told to me that "it will be resolved in next 48 hours."
First complaint - 4th Aug 2012,[protected] closed without any ACTION.
Second complaint - 11th Aug 2012,[protected] closed without any ACTION.
Third complaint - 16th Aug 2012,[protected] closed without any ACTION.
Fourth complaint...

Hi,
This is to let u know that my service are not working since 17th Aug,2012.The first complain was made on 17th aug, and the complain number is[protected] and it was told that it will be fixed in 24 hrs.several calls have been made after that but nothing has been done yet.even spoke to managers,they promise that i will get call back from the concerned team in the next two hrs but has not received any calls till now....

sir ..
i recharge my relience dth today i.e on 20 august 2012 in morning of amount 2784/- but my dth is nt recharge n my account shws d deduction of money .......plz hlp me out by re credicted d money as early as possible ..
waiting for ur response

a/c no.[protected] sbi

ref. no. CCA12HEDG186IGC3562432 TRANSFER TO [protected] AVENUES INDIA PRIVATE

name- tashu nanwal...

i gave complaint on 11-Aug-12.
complaint number:[protected]

Setup box was not working, stops automatically every 10 min's. This is the new connection installed in March-12.

No one attended the complaint and the complaint/ case was closed. surprised by looking at the message that the case was resolved.

I spoke with customer care again today(16-Aug-12). and asked them to escalate. How...

SUBJECT--POOR SERVICE
Smart card no[protected]

Dear all

I'm unable to watch TV due to poor signal quality. I have already complained to customer care about this on 10th august (complain no[protected].
I don't get any call from your engineers not even from appointment and your company promises to resolve the problem in two days...
I am getting very worse services and I am very...

Hi,

We were paying Rs 298 from February 2011 towards our TV service with Reliance Big Tv. On 13th of August they have suspended our service telling that we need to Rs 460 toward the add on plans for English movie channels and for sports channels, were in these plans are a part of our South Gold pack of Rs296 with 182 channels. I have the online bill for last 7 months. In the past 7 months they have never suspended the service...

I M SUBSCRIBED FOR ONE YEAR SUBSCRIPTION AND ALSO PURCHASED HD DVR SET TOP BOX ON JANUARY 2011 BUT STILL NOT ACTIVATED HD SERVICES AND SO MANY COMPLAINTS ARE MADE BUT STILL NOT ACTION TAKEN Y CUSTOMER CARE OF RELIANCE BIG TV COMPLIANTS NOS ARE 18459918,[protected],[protected] BUT THESE COMPLIANTS ARE AUTOMATICALLY CLOSED BY CUSTOMER CARE OF RELIANCE BIG TV STILL NO ACTION TAKEN. I M LOSS LOT OF MONEY AND LOT OF HARRESEMENT ARE MADE BY RELIANCE...