[Resolved]  Reliance General Insurance — REFUSAL TO PAY CLAIM AMOUNT

I had taken a policy cover note for my vehicle DL2CAG8187 in the month April 2008.

The same was put to claim in the month of september as the car met with an accident, For the claim Survey, I was approached by your paneled surveyor Mr. Rajat Mahajan, who was briefed about the accident & upon survey in the premises of MSSD, Naraina, he approached me about the details of the claim.

Mr..Rajat Mahajan offered to settle the full claim on commission of 15% in cash, which I refused to pay as it was a genuine claim, on which he refurbeted & refused to pass the whole of the claim, leaving out the main damaged part.As per the claim report the same has happened with the A.c condenser 7 gas being left out, which I paid from my pocket.

On this reaction of his, I complained to his senior Mr.Anil, who was glove in hand with him & refused to entertain my request & said pls speak with Rajat & Settle it with him else accept whatever we approve.


This is only to highlight the grievances'/sufferings of Reliance General Insurance customers, with no hard hearing for the same.

If this is the working style of such a big corporate & reputed organization, what would be the word of mouth for such organization????

Hats off to RELIANCE ADA...
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Aug 14, 2020
Complaint marked as Resolved 
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Our co. goods were insuraed with yr co. under Certificate No:GUR/BIOMED/0043/07 DT: 28/12/07 and Policy No:[protected] Dt: 15.05.2007. vide Cover Note No: 119147 Dt: 22/12/2007..
This was export shipment to TURKEY which got demuged during transit, our buyer has loged complaint with yr Turkey office but from last 01 year they are not getting any positive respond .Reference No: of this case is: 65/07/63794.

WK WEBSTER has already passed their report to yr Indian office, but from last 8 months Buyer (at Turkey ) is not getting any respond from yr co.

I would request you pls. help us to sort out this issue at earliest as possible.

Hope you will reply this mail

Warm regds
Sanjay Bhan
My self S.venkatraman konar I a policy holder of reliance general insurance Health wise policy .
I had admitted for my operation of appendicitis at hospital .I had submitted my bills to reliance general insurance TPA Mediassist on 25/04/2009 up till this people had not given any reply from their side they asked the requirements of some documents I had submitted that aslo then also this people are not giving any reply, when I am calling to mediassist they are telling under investigation in this way the
Reliance is doing the FRAUD in the name of General Insurance .I had called to their reliance helpline
they always tell me that "Sir we r sending the complaint these r thye sloguns of this people .I will see for 1 week afterwards I am going to Media to flash out this case .
My self S.venkatraman konar I a policy holder of reliance general insurance Health wise policy .
I had admitted for my operation of appendicitis at hospital .I had submitted my bills to reliance general insurance TPA Mediassist on 25/04/2009 up till this people had not given any reply from their side they asked the requirements of some documents I had submitted that aslo then also this people are not giving any reply, when I am calling to mediassist they are telling under investigation in this way the
Reliance is doing the FRAUD in the name of General Insurance .I had called to their reliance helpline
they always tell me that "Sir we r sending the complaint these r thye sloguns of this people .I will see for 1 week afterwards I am going to Media to flash out this case .
Reliance General Insurance is an another name of Fraud general insurance. They know only one thing - how to ditch their costumers during crisis.
Poorest service
appraoch Insurance ombudsman.
Simultaneously give a police complaint of cheating, Criminal breach, giving the names of aAnil, his superiors etc.

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