[Resolved] Reliance General Insurance — Refund of Car Insurance Money | |
I had booked a car with Sunrise Motors in November 2008. (Showroom : Plot No. 2, I.P. Extension, Opp. Pandav Nagar, (near Mother Dairy), New Delhi - 110 092.) The loan was rejected hence I requested for the cancellation. Sunrise refunded the portion of money they had kept however referred me back to Reliance General Insurance to recover the part of money paid for the Car Insurance which I never bought. Since November 2008, I have been chasing and requesting Reliance General Insurance executives to refund the money and inreturn only got assurances that it will be done within next few days. Its been over 1 year now but the next few days have yet not come. Can someone Please help me recover my money. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Reliance General Insurance — Refund of cancelled polocies.
Reliance General Insurance and particularly its Customer service cell is full of and useless peoples. I observed that the foolishness increases as per the grade of the executives. The simplest issue of refund of premium of canceled policies is still unsolved [since 22/04/09]. My complaint were registered more than ten times every time they afforded me new complaint number and a warning " not to contact before 7 days". The policies were purchased online and also canceled online within commencement date.I talked so many peoples[of Customer support] on different occasions. I have also send the complaint by Regd post to Customer Support and Chairman too. Nothing, even a simple acknowledgment is received by me. The cheater company shallowed my 20000 Rs.. There is no any channel to report the matter to the higher ups since Customer support/help line is the only way to approach them. Do not purchase any product of Reliance General Insurance.
Reliance General Insurance Ltd — Non payment of Refund Money on policy cancellation
I got my car Wagon R Insured from Reliance General Insurance through their Corporate Agent M/s Carnation India ( a co promoted by ex-ceo of Maruti Sazuki India Limited) in the month of Dec 2009. I sold my car in June 2010 without selling the insurance & got my car's third party insurance done for the buyer. Reliance Insurance Co firstly declined to transfer my old insurance to my new car so i applied for the cancellation for the refund of the insurance premium on my cancelled policy to Amritsar Office located at Ranjit Avenue,Amritsar in the month of Aug, 2010 & since then co official are neither issuing me my refund nor telling me the status of the case. One Mr Kayshap who is dealing the case never picks his contact no & whenever he picks his cell he is always with the same reply that he is calling within 10 minutes & this thing is happening for the last so many days.My contact no is[protected]
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C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
Reliance General Insurance — non-refund of premium for cancelled policies
I have purchased two Overseas Mediclaim policies (for visit to USA and Canada) from the Reliance General Insurance Company online. Then policies were cancelled online before commancement of journy and also start of policy date. Despite a lot of followup with company refund is still awaited.Company on their site says that policies can be cancelled online before commancement of journy and refund of the premium will be made automatically.
particular of the policies follows
1.sri. Vijiay Gundapwar policy no.[protected] paids Rs.11620 on 28/03/09.
the transaction referance MSBI[protected]G06552824 amount credited to [protected].
2.sau. Jayashri Gundapwar policy no.[protected] paids Rs.8792 on 9/04/09.
the transaction referance MSBI[protected]G06795555 amount credited to [protected].
The policy starts dates were 24/25th april 2009.
Due to the unfortunate accident of family members we have droped our programm and cancelled the policies online on 22 april 2009 and requested for refund of premium.
Since then we are following the matter with Reliance General Insurance customer service but till date nothing is received, it appears that the company has swalloed the my money some of their complaint nos. are 316791, 323792, 339046, 363008. email sends 12-15 and call to sevice centeres arounr 25 times. talek with executives 4-5 times. no one taking and initiative why the refund was affected automatically online.