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Reliance General Insurance Complaints & Reviews

2.6
Updated: Oct 23, 2025
Complaints 475
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Reliance General Insurance reviews & complaints page 23

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R
ranmal
from Kotputli, Rajasthan
Feb 19, 2009
Resolved
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sir,
i have insured indigo ls tdi car with your jodhpur vide covernote no.[protected] at dated 1/11/2007
name of insured =ranmal s/o ompraksh jain
eng .no. 475idt14kszpe2732
chasis .no. 607144kszpe4739
i have write various lettes to your jaipur office hut till date i have not receved any confirmation .so request to you piease issue confimation letter by post $ email .
thak you
Aug 14, 2020
Complaint marked as Resolved 

Reliance General Insurance Co. Ltd. — for ncb confirmation

sir,
i have insured indigo ls tdi car with your jodhpur vide covernote no.[protected] at dated 1.11.2007
name of insured= ranmal s/o omprakash
car eng. no =. 475idt14kszpe2732
chasi. no. = 607144kszpe 4739
i have write various letters to your jaipur office hat till date i have not receved any confirmation .so reqvest to you please issue confirmatian litter by my email
your consumer
date= 15.2.2009 ranmal
sir,
i have insured indigo ls tdi car with your jodhpur vide covernote no.[protected] at dated 1.11.2007
name of insured= ranmal s/o omprakash
car eng. no =. 475idt14kszpe2732
chasi. no. = 607144kszpe 4739
i have write various letters to your jaipur office hat till date i have not receved any confirmation .so reqvest to you please issue confirmatian litter by my email
your consumer
date= 15.2.2009 ranmal
sir,
i have insured indigo ls tdi car with your jodhpur vide covernote no.[protected] at dated 1/11/2007
name of insured =ranmal s/o ompraksh jain
eng .no. 475idt14kszpe2732
chasis .no. 607144kszpe4739
i have write various lettes to your jaipur office hut till date i have not receved any confirmation .so request to you piease issue confimation letter by post $ email .
thak you
date = 16.2.2009 ranmal jain

Reliance General Insurance Co.Ltd — REGARDING ID CARD

I WORKING WITH THIS COMPANY SINCE 16 AUG.2007 TILL NOW BUT I CAN'T HAVE ANY ID CARD FOR THIS COMPANY, SO PLS PROVIED ASAP

Reliance General Insurance Co.Ltd. — REGARDING ID CARD

I AM WORKING WITH THIS COMPANY SINCE 16 AUG.2007 TILL NOW BUT I DON'T HAVE ANY ID CARD FROM COMPANY. SO PLS PROVIED ID CARD ASAP..

MOHD SOHA ALI
EMPL.ID-: RGI01102
COMPANY-: RELIANCE G I C L
LOCATION-: MORADABAD
ncb confirmation
sir,
i have insured hyundai santro car with your mathura vide covernote no.[protected], period of insurance 25/11/2009 to 24/11/2010.
name of insured - sh asif s/o mohd. hanif r/o 4853, nikasa, naruwas, kosi kalan mathura. eng .no. 463205,
chasis .no. 300723,
i have write various lettes to your mathura office hut till date i have not receved any confirmation .so request to you piease issue confimation letter by post $ email .
post address- NATIONAL INSURANCE COMPANY LIMITED
NEAR LIC OFFICE, BYE PASS ROAD, KOSI KALAN, DIST- MATHURA [U.P.] PIN CODE-281403
EMAIL- rkagarawal.[protected]@gmail.com
thak you
Sir,

I have taken Motor Package Policy for my new car from your company on 12.08.2010. My covernote Number is[protected] dated 12.08.2010. Now I would like to know my NCB for renewal of the policy.

Thanking you

Yours faithfully,

PRABHAKAR PRAKASH PUROHIT
Sir,

Please confirm about NCB against policy No.[protected].05.12 to 26.05.13) A/c S. Pardeep Chuhan
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    M
    md naushad hussain
    from Delhi, Delhi
    Feb 11, 2009
    Resolved
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    Resolved

    is very sad that i have opted and/or taken a health policy for my family online on 18/12/2008 and paid an amount of Rs2222/- by using my citibank credit card, and said amount is deducted/withdrawn from my aforesaid credit card on same day but it is very unfortunate that inpite of passing of 50 days till date i did nt receive my policy paper or kits from the company which shows how much the company is aware, efficient, and responsible towards its customer.
    further since the policy was purchaser on line adminstered by ur costumer care/agent over phone so i dont know the policy no but particulars of policy holders are as follows:-
    1)Md Naushad Hussain/male/36 years
    2)Shabnam Ara/female/29
    3)Md Nashit Hussain/male/3 years
    all resident of kolkata-700017
    Aug 14, 2020
    Complaint marked as Resolved 

    Reliance generel insurance — non receive of insurance papers

    It is very unfortunate that i have opted and/or taken a health policy for my family online on 18/12/2008 and paid an amount of Rs2222/- by using my citibank credit card, and said amount is deducted/withdrawn from my aforesaid credit card on same day but it is very unfortunate that inpite of passing of 50 days till date i did nt receive my policy paper or kits from the company which shows how much the company is aware, efficient, and responsible towards its customer.
    Please send me the E-mail address of RGICL. for sending the complaint through the e-mail.

    Please give me the E-mail address of RGICL to me E-mail Id " manichandra.[protected]@rediffmail.com "

    Thank you.
    non recieved the policy of my maruti wagon r
    dear sir my self madhu sharma address is g-4/162, sector-16. rohini, delhi-110085 and the matter is that i didnot recieve the the policy right now which was issued on the 26122008 on 07:15 pm . The cover note no .is[protected] . the name which is given the policy to me is rakhi and his mobile number is [protected] and she is not picking up my phone .my cheque no. is 674847 and it is cash on 06012009. and i have also do a complain on mobile [protected] and i have got a complaint no. 171987 on 06022009so tell me what should i do now, pls help me my contact no. is [protected] and [protected]
    Respected sir,
    I have taken a mediclaim insurance policy no.[protected] in Feb. 2008 which is valid till Feb. 2010. Unfortunately I have not received the policy paper till date. I lodged this complaint many times, still the policy paper are awaited. Even after many assurances from your office I have not received either soft copy or hard copy. My complaint details are as follows:
    Complaint no.175227 dated 7th Feb. 2009
    Complaint no. 175231 dated 7th Feb. 2009
    Complaint no. 175227 dated 1st April 2009
    Complaint no. 175227 dated 2nd April 2009 ( four times a day)
    At your no. 30338282 I have been assured by the customer agent that within 2 hrs of the complaint the softcopy of the policy will be mailed to me, but still I am awaiting for the same. Whereas I am in extreme need of the policy for my treatment. Advise me what I should do because if I don’t get it today I’ll be deprived of my rights of claim benefits.
    Dear sir i had purchase one vehicle insurance with my bike on 02/05/09 at ernakulam menaka branch.but still i have not received my policy.all the employes working in that firm is not at all responsible for that
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      L
      LOKANATH SAHU
      from Kolkata, West Bengal
      Feb 7, 2009
      Resolved
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      Hi,
      On 8.12.2008 I have purchased a reliance health wise policy using my credit card.But till now I have not received the policy kit though I had received a mail on that day that my policy kit no is[protected] and that it will be sent to me within 10 working days. On 14.1.2009 I have complained over telephone (complain no 127321) to their customer service cell regarding this matter. But till now though I had contacted them over phone more than 50 times they are not sending the policy documents. I have also send the emails to there care.[protected]@relianceadg.com address number of times but they have not responsed to me. I am really helpless now please suggest me the solution.
      Aug 14, 2020
      Complaint marked as Resolved 

      silver kit — about silver kit

      My ID No is BK31626392. I received Only One time payment (OCT 2008). After that I not received any cash payment, cheque and any message and response form your side. please intimate me about this problem. I request take a favourable action soon.
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        M
        Mahender Chawla
        from Lucknow, Uttar Pradesh
        Feb 6, 2009
        Resolved
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        Resolved

        This is Mahender Singh Fron Panipat. I m working as a advisor In Reliance GIC. (code no- 546636/Gopali Devi) SM was Yadvinder Guleria. CSO was Mukesh Sharma. RM..Neeraj Bhardwaj. Branch Panipat.
        Reliance denied my commissions which was committed by CSO n SM. Neeraj Bhardwaj said We will release it by March2008. But till date I haven't recived my pending commissions. and now nobody is there to listen me...
        Aug 14, 2020
        Complaint marked as Resolved 
        your new poliace

        Reliance General Insurance — commission not given

        dear sir/medom,
        mr. yogendra (cso in this company, at bareilly branch), this person did not given my commission of a general insurance policy which was done on 04/10/2008...
        so please help me

        thankyou!
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          K
          K R Patel
          from Chennai, Tamil Nadu
          Jan 8, 2009
          Resolved
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          Resolved

          Dear friends,

          I attach my full cunversation via e-mail and attach the whole story . Please justify and make your desseasion.


          Regards

          K R Patel

          [protected]


          Dear sir,

          From last four months i tuch with you agains't Complain No : 508850.But i can't find a satisfactory responce from your side. i attached full detailes, i request you to please go in depth.

          I tell the same to following person :

          1.Mr Amit Mob No :- [protected] (North Head)
          2.Mr. Surender Gupta Mob No. [protected](Delhi Head)
          3.Mr. Arvind Srivastav Mob. No. [protected](Guargoan Head)
          4.Mr. Sumit Mob.No. [protected](Gurgaon Branch Manager)
          5. Mr.Chetan Gupta Mob. No.[protected] (Gurgoan Sales Manager)
          6.Rajesh Arora Mob No. [protected] ( Ex -Gurgoan sales Manager)
          7.Miss. Kanika Gulati Mob. No. [protected](Gurgoan Branch Handle this Case)



          In below i past the hole communication . i hope you solve that mater as soon as possible.



          Regards

          K R Patel

          91+[protected]



          To

          cc,
          Subject
          Fw: Reminder -4, complain Ref No.-508850






          
          Dear sir,


          Please provide me in written that you are not give Gold Coin. Feel free
          for any quarry.



          Regards

          K R Patel
          +91-[protected]

          ----- Original Message -----

          Dear Sir,



          I am still wating for your responce.


          Regards

          Patel

          ----- Original Message -----

          Dear Sir,

          I request u to please send a me a mail that you are not provide me the
          gold coin because letter is expire.

          plz solve the matter which is pending from last one years.


          Rgds

          K R Patel

          ----- Original Message -----

          Dear Customer,

          Thank you for writing to Reliance General Insurance Customer Care Center.

          This is an automated acknowledgement.

          Thank you for writing in and raising your concerns as mentioned in your
          e-mail.Your reference number with us is : 508850

          We are in the process of investigating your concern and assure you of a
          resolution.

          In the meanwhile, for further clarifications, we may contact you over the
          phone or alternatively, please reply to this mail for further
          communications on this query.

          Warm Regards,

          Customer Service Unit
          Reliance General Insurance Company Ltd.
          "Insurance is the subject matter of solicitation."



          "kpatel"
          08/18/2008 10:52 AM

          Please respond to
          "kpatel"



          To

          cc

          Subject
          Reminder -1, complain Ref No.-508850








          Date : 18th August 2008


          I am received a call from Reliance Mumbai phone No[protected] at
          14.08.2008 time 05.03.25 pm, voice is not clear . I am still wating for
          your response .




          Date : 13th August 2008


          Dear sir,

          I have a agency of General Insurance in a name of M/s Radico Khaitan
          Finance Ltd. Code No – 299899 Gurgaon Branch from last two years .I
          have received a letter that offer me Gold Coins issued on 30th May 2007
          Ref : No – RGICL/NAYAGR00071 in a name of Mr. Kamesh Khaitan, Winner ID
          Code “INV/0041/00024” 4 Nos. of 5 Grams gold coin .

          I K R Patel meet Mr. Sumit Chatwal Mob. No. – [protected] (mention in
          letter) in June Month .Chatwal say only Kamesh Khaitan collect . other
          person can’t collect it. I tell my boss .He say I issue a athorty
          letter but Mr. Chatawal, Kripa Nand Mob.[protected] & Miss. Rinki Dhaswar
          Mob – [protected] all of say it is not valid .


          After that I contact my sales manager Mr. Rajesh Arora Mob- [protected]
          tell all the whole story. But can’t help . Present Mr . Cheaten Gupta
          Sales Manager Mob.- [protected] handle our agency He say letter is expired
          .

          I complain in call center Complain No. – 508850 Dated 04.08.2008 .
          Still I am waiting for your positive response. Fell free to call me .



          K R Patel
          #[protected].
          Aug 14, 2020
          Complaint marked as Resolved 
          I am agree with Agent. Reliance should give him Gold Coins. This is clearly Fraud with him. Reliance must have to give automaticaly gift to Agents after all Agents are Partners of the any firm.
          a am ajit kumar
          My service request No. 00593179

          Naveen Vaid
          [protected]
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            G
            GAURAV BAJAJ
            from Bengaluru, Karnataka
            Dec 27, 2008
            Resolved
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            Resolved

            I had taken a policy cover note for my vehicle DL2CAG8187 in the month April 2008.

            The same was put to claim in the month of september as the car met with an accident, For the claim Survey, I was approached by your paneled surveyor Mr. Rajat Mahajan, who was briefed about the accident & upon survey in the premises of MSSD, Naraina, he approached me about the details of the claim.

            Mr..Rajat Mahajan offered to settle the full claim on commission of 15% in cash, which I refused to pay as it was a genuine claim, on which he refurbeted & refused to pass the whole of the claim, leaving out the main damaged part.As per the claim report the same has happened with the A.c condenser 7 gas being left out, which I paid from my pocket.

            On this reaction of his, I complained to his senior Mr.Anil, who was glove in hand with him & refused to entertain my request & said pls speak with Rajat & Settle it with him else accept whatever we approve.


            This is only to highlight the grievances'/sufferings of Reliance General Insurance customers, with no hard hearing for the same.

            If this is the working style of such a big corporate & reputed organization, what would be the word of mouth for such organization????

            Hats off to RELIANCE ADA...
            Aug 14, 2020
            Complaint marked as Resolved 
            Our co. goods were insuraed with yr co. under Certificate No:GUR/BIOMED/0043/07 DT: 28/12/07 and Policy No:[protected] Dt: 15.05.2007. vide Cover Note No: 119147 Dt: 22/12/2007..
            This was export shipment to TURKEY which got demuged during transit, our buyer has loged complaint with yr Turkey office but from last 01 year they are not getting any positive respond .Reference No: of this case is: 65/07/63794.

            WK WEBSTER has already passed their report to yr Indian office, but from last 8 months Buyer (at Turkey ) is not getting any respond from yr co.

            I would request you pls. help us to sort out this issue at earliest as possible.

            Hope you will reply this mail

            Warm regds
            Sanjay Bhan
            My self S.venkatraman konar I a policy holder of reliance general insurance Health wise policy .
            I had admitted for my operation of appendicitis at hospital .I had submitted my bills to reliance general insurance TPA Mediassist on 25/04/2009 up till this people had not given any reply from their side they asked the requirements of some documents I had submitted that aslo then also this people are not giving any reply, when I am calling to mediassist they are telling under investigation in this way the
            Reliance is doing the FRAUD in the name of General Insurance .I had called to their reliance helpline
            they always tell me that "Sir we r sending the complaint these r thye sloguns of this people .I will see for 1 week afterwards I am going to Media to flash out this case .
            My self S.venkatraman konar I a policy holder of reliance general insurance Health wise policy .
            I had admitted for my operation of appendicitis at hospital .I had submitted my bills to reliance general insurance TPA Mediassist on 25/04/2009 up till this people had not given any reply from their side they asked the requirements of some documents I had submitted that aslo then also this people are not giving any reply, when I am calling to mediassist they are telling under investigation in this way the
            Reliance is doing the FRAUD in the name of General Insurance .I had called to their reliance helpline
            they always tell me that "Sir we r sending the complaint these r thye sloguns of this people .I will see for 1 week afterwards I am going to Media to flash out this case .
            Reliance General Insurance is an another name of Fraud general insurance. They know only one thing - how to ditch their costumers during crisis.
            Poorest service
            appraoch Insurance ombudsman.
            Simultaneously give a police complaint of cheating, Criminal breach, giving the names of aAnil, his superiors etc.
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              G
              G.ANNAPURNA
              from Pune, Maharashtra
              Dec 22, 2008
              Resolved
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              Resolved

              I have under gone surgery for removal of stone in kidney.

              I spent around Rs. 1.50 Lakhs.

              I was covered by Reliance General Insurance vide master policy number 12/28/12/00044/05 and Certificate No. AH3/VB[protected]. Please help me to lodge my claim.

              Really I am pained not due to surgery but for the troubles
              I am facing to lodge my complaint.

              How can we trust private insurance companies?

              Whether Public enterprises also do the same?

              If so what is the use for the insurance policies?

              I do not know English and I am almost an illeterate.

              Some one sold the policy to me. Now I am requesting
              every body to help me to get my claim.

              Regards

              G.ANNAPURNA
              Aug 14, 2020
              Complaint marked as Resolved 

              reliance car insurance — ignoring my insurance clame by reliance insurance

              i met with an accident last 15 days and log a case with reliance.

              my car got damaged from two side but surware is not ready to accept it according to him accident can accure only from one side.
              surware name is vipin working in rel iance insurance.

              my clame no is [protected]

              Reliance Insurance — not getting full clame

              Hi

              I met with an accident last 15 days and log a case with reliance.

              My car got damaged from two side but surware is not ready to accept it according to him accident can accure only from one side.
              surware name is vipin sharma ([protected]).

              My claim no is [protected]

              Waiting for positive response from your side.

              Bhupinder
              Hi

              I met with an accident last 15 days and log a case with reliance.

              My car got damaged from two side but surware is not ready to accept it according to him accident can accure only from one side.
              surware name is vipin sharma ([protected]).

              My claim no is [protected]

              Waiting for positive response from your side.

              Bhupinder

              [protected]
              pls give me rilance car insurense details
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                D
                dindayal
                from Delhi, Delhi
                Dec 21, 2008
                Resolved
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                dear sir my self dindayal and my residence address is shop no.4 najafgarh near anajmandi road opposite to GOODWILL PUBLIC SCHOOL bhaichara rikshaw wala, Najafgarh new delhi -110043. and the matter is that i didnot recieve the the policy right now which was issued on the 06122008 on 12:15 pm . The cover note no .is[protected] and the agency code of that particular person is [protected].pls help me regarding this matter, otherwise i have to move to the court. this mistake was done by one of your agent of noida branch his name is prabal and his mobile number is [protected] and he is not picking up my phone so tell me what should i do now, pls help me .
                Aug 14, 2020
                Complaint marked as Resolved 
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                  D
                  Dr. P.K. Sishodiya
                  from Pune, Maharashtra
                  Dec 16, 2008
                  Resolved
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                  Resolved

                  Dear Sir,

                  I wish to state that I had purchased a Indica DLG Turbo car registration No. UP 16P 5037 on 2nd March, 2007 and had it insured with M/s Reliance General Insurance Company. I was issued the Cover Note No. 1551122 dated 02/03/2007 by the Agency with code No. 292201. I had also paid a sum of Rs. 15834.00 (Fifteen Thousand Eight Hundred Thirty four Only) as premium for the insurance to the agent of the agency in cash. Unfortunately, my car met with an accident before I could receive the insurance policy. The repairs of the car was carried out at M/s Sreenath Motors, Gaziabad, an authorized dealer for Tata Motors. Subsequently, a claim was sent to the Claim Office of M/s Reliance General Insurance Company, Nehru Place, Delhi on 1st June, 2007. The claim no. is[protected] for Rs. 12180.00 (Twelve Thousand One Hundred Eighty Only). While I was being assured of processing the claim, the claim was not processed on one pretext or other despite my numerous phone calls and number of personal visits to their claim office at Nehru Place and meetings with the officials. To my utter surprise, I was informed that my claim can not be processed as the premium against Cover Note No. 1551122 issued to me has not been deposited by the concerned agent. I was asked to contact the Branch Office for further action.

                  The whole incident reflects very poorly on M/s Reliance General Insurance Company as it took more than seven months to inform me that my claim can not be processed because agent failed to deposit the premium. This also tantamount to cheating the customer as there has to be connivance of the company employees in this fraud being perpatrated by the company on the customers.I also wonder, why it took more than seven months for Claim Department to find out that the premium has not been deposited against the cover note issued by the agent and why suitable action was not initiated by the company against the agency and the agent when the facts became known. Expectedly my letter to the Branch office with copy to Head office and Claim office illicited no responsince January, 2008. My repeated attempts to contact the Branch ofice in Okhla have failed.

                  Dr. P. K Sishodiya
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  PLEASE INFORM THE STATUS OF PERSONAL ACCIDENT CLAIM FOR OWNER DRIVER
                  UNDER POLICY NO : [protected] FROM 08.12.2006 TO 07.12.2007
                  FOR RS. TWO LACS : INSURED : MOHIT GULATI ( owner driver)

                  R K TIWARI
                  ADVOCATE
                  e mail : [protected]@gmail.com
                  Dear Concern Person,

                  I am totally fed up with Reliance General Insurance i.e their office at plot no 60, Okhla Ph-3, New Delhi.As despite of numerous phone calls and visits reliance officials i.e Mr Javed Ahmed, Mr Pankaj Gupta, Mr Sumit, all of them are making fools of their clients.They are not responding to the person who is sitting at their reception.I trying to get some information about my claim but all of the three above mentioned persons are keep on stretching the said matter on the ground reason that they are waiting for the download of data through Internet for more than 8 working days.What's that man are they thinking themselves as Big Boss of Relaince or they are thinking themselves as Mr Anil Ambani.Any way My point is that these kind o[censored]nprofessional people are fadding the image of Relaince and as per my understanding the management should take necessary action towards them.

                  Deepak
                  CA, LLB, MCA
                  As per my understanding these official i.e Mr Javed, Mr Pankaj Gupta, Mr Sumit at Okhla -Ph- 3 new delhi office should undergo the training session regarding the customer management.This is not an acceptable way through which they are treating their customers.All of them are not picking their respective company provided phone no i.e [protected] & [protected]. My claim is already settled but what I need is only the detail of the same which they are not providing.So, here I would like to say that the management should take necessary precautions for these kind of officials.

                  Deepak
                  CA, LLB, MCA, M.Com
                  [protected]
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                  From: Deepak Negi <deepak.[protected]@icicilombard.com> ▼ 23 Mar 09 01:29 PM Previous Mail | Next Mail

                  To: bs.[protected]@rediffmail.com, upnl.[protected]@rediffmail.com, [protected]@yahoo.co.in
                  Subject: Fw: Some Important Telephone numbers ▼






                  

                  खास उपयोगी नंबर आप सभी के लिए
                  विमान सेवाएं
                  Indian Airlines[protected]
                  Jet Airways[protected]
                  SpiceJet[protected]
                  Air India[protected]
                  KingFisher[protected]
                  बैंक

                  ABN AMRO[protected]
                  Canara Bank[protected]
                  Citibank[protected]
                  Corporatin Bank[protected]
                  Development Credit Bank[protected]
                  HDFC Bank[protected]
                  ICICI Bank[protected]
                  ICICI Bank NRI[protected]
                  IDBI Bank[protected]
                  Indian Bank[protected]
                  ING Vysya[protected]
                  Kotak Mahindra Bank[protected]
                  Lord Krishna Bank[protected]
                  Punjab National Bank[protected]
                  State Bank of India[protected]
                  Syndicate Bank[protected]
                  ऑटोमोबाइल
                  Mahindra Scorpio[protected]
                  Maruti[protected]
                  Tata Motors[protected]
                  Windshield Experts[protected]
                  कंप्‍यूटर्स एवं आईटी
                  Adrenalin[protected]
                  AMD[protected]
                  Apple Computers[protected]
                  Canon[protected]
                  Cisco Systems[protected]
                  Compaq - HP[protected]
                  Data One Broadband[protected]
                  Dell[protected]
                  Epson[protected]
                  eSys[protected]
                  Genesis Tally Academy[protected]
                  HCL[protected]
                  IBM[protected]
                  Lexmark[protected]
                  Marshal's Point[protected]
                  Microsoft[protected]
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                  रेलवे
                  Indian Railway General Enquiry 131
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                  ट्रावेल

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                  The company officaials beg the insurance and failf to full fill their commitments and ignore the calls or keepon giving excuses. Highly enefficient and unprofessional staff and amnagement. They should leave the market if they are unable to function and save the confidence of remaining confidence of the market

                  Reliance General Insurance — Non receipt of claim for last 60 days

                  Sir
                  I had met with a car accident on 20 Dec 09 where my car was damaged but no injuries were received by my family. I had insurance from Reliance General insurance and my policy no is [protected] and my claim no is [protected]. I was made to believe that the claim will take one week to process after it has been received by their HQ. The status of the report as on date is showing is under process. The reps at companies toll free number do not divulge anythinfg further. The telephone no of claim department given by Mr Anil Chandani senior executive at toll free no is un responsive.
                  May I request you to kindly intervene

                  Reliance General Insurance — non receipt of claim amount

                  I brought a reliance general insurance policy last year on oct 14 for my hyundai santro car bearing cover note no[protected] .At the time of taking the policy they told me there will be cash less facility.I registered a claim on 1st july 2010 at with the claim no [protected], and to my surprise the surveyor told me that cash less facility will be provided only if the claim amount exceeds 20000. however the total billed amount was 16000 + relaince told me that 8300 amount is passed and will be sent to you through a draft. till now I have not recieved even a letter from the reliance let alone the draft.

                  I am continuously writing mails to relaince general insurance even they gave me an service request no 01346370 but the request is still pending. if I try to check the statuis of my claim on the website it says claim 100% completed. kindly intervene and resolve the issue.


                  Regards
                  Rajiv Kumar
                  [protected]
                  Dear Sir,
                  My Vehicle Maruti 800 Ex Model 2001 holder name Hemlata Sharma got damaged i.e accident on 1st Nov 2010 in Basantpur 45 km alway from Shimla, and Mr Arora Asociates was deputed . I had submitted all the documents as desired also the consent. The vehicle insured value was 40000 and as per Arora Associates only 25000 Rs consent on 100 Rs stamp pad i had send in November itself.
                  Kindly look into the matter and hope the matter will be resolved soon.
                  Relaince company is known for its very excellent customer service and i hope the same will be the case with me.
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                    S
                    Salim Shaikh
                    from Mumbai, Maharashtra
                    Dec 7, 2008
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                    I Shaikh Salim would like to cancel my Medical insurance Policy whose Certificate No is [protected] and the Master Policy No is 1304MST08 which stand in the name of myself Shaikh Salim and Farzana S Shaikh of Rs 9750 and my request no of the Call Centre is 438551, i am doing so bcoz the things which were told to me at the time of buying the policy is not the same when i received the premium policy, so please do the needful in cancelling my Policy as i have given all the details required to you and reimbursed the money which i have paid to you as soon as possible.I have written you mail twice but yet not received any mails from you regarding the cancellation of policy and the reimbursement of money for the same, I have been talking regurlary to the Custome care of your company but of no use, they are only giving assurance that it will be refunded, but it has been over six months now, and i think some legal actions should be taken against your company, i am writing this mail so that it can be sorted out please reply via email to sort out the issue i will be awaiting for your reply for the next seven days after that i will strictly take some legal action on your company for the same.
                    Dear Sir/Madam

                    Master policy no-1304MST01
                    Certificate No GP[protected]

                    I have taken RGI through Abn Amro credit card and paid full amount in advance for two years. Now I want to cancel the policy. RGI and Abn Amro passes responsibility to each other. Pl settle the issue and refund the balance amount

                    Rajul Pandit
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                      P
                      Prateek Jain
                      from Khalilabad, Uttar Pradesh
                      Nov 27, 2008
                      Resolved
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                      Resolved

                      Dear Sir / Madam,
                      I am writing on behalf of my company mentioned below, this is in context to our general insurance policy no. [protected]. Area office and code is 1903 from Reliance general insurance dated 21.02.07. The coverage is as under
                      Building : Rs 35, 00, 000.00 (Thirty five lacs)
                      Stock : Rs 35, 00, 000.00 (Thirty five lacs)
                      Plant & Machinery Various : Rs 80, 00, 000.00 (Eighty lacs)
                      The total claim filed is Rs. Rs 3539319.00


                      Sir / Madam, there was a fire accident in our factory on 06/04/07 midnight, and the claim is still to be reimbursed after several meetings and discussions.

                      It has been a very long period of 1 year and 7 months since we are expecting this claim to be settled.

                      Since the time of this mis-happening there had been innumerable meeting and discussions made with the appointed charted accountant and surveyor of Insurance Company at Agra, besides twice we had been to Lucknow ( regional office of Insurance Company) for similar discussions where we have shown original copy of documents as well.

                      The last communication we have received from Insurance Company’s Lucknow office was in the month of April 2008 asking for documents which were already submitted, in reply we have sent them all the acknowledgments we have of submitting these documents, after that there is no communication. In the month of June 08 we have again sent a letter from our lawyer side, against which there was no reply either.


                      So far we have no intimation about the status of the claim, whether it will be paid or not and also there is no reply in terms of what amount will be payable against this claim.
                      Insurance company is intentionally lingering the case to avoid payment of claim, they are asking for already submitted documents again and again just to delay to process, and we have acknowledgements of submission of these documents duly signed by the appointed surveyor. All the required documents were submitted as and when demanded.

                      Since the time of this incident we are going through a worst phase of life, we are extremely short of capital because of which we are loosing business every month.


                      Seeking Valued help and co-operation.
                      Please help us in this regard.


                      Best Regards!
                      Prateik Kumar Jain.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      my clame no- [protected] hi. my oreganal bill is Rs- 2838/-& bill no is - 1757.date is 6/04/2009 hi
                      my cheque jo insorance se meli hi wo only Rs-1220/- jo ki cheque no is 156061 date is 30/03/2009
                      ki hi .plz detale me. hamare saat naaya karane ki kirpa kare
                      vahical :tvs star sports

                      v no:up78/bp/1962
                      ramji tewari
                      158 l i g barra -7
                      kanpur
                      i am realiance health wise policy holder since 3 years.My present policy number is[protected] valid upto 8/07/2010.My spouse Sangeeta Chaudhaudhary who is also under coverage.Suffer some problem under list of hospitals 'MOTHER EYE CARE & LASER CENTRE GOMTI NAGAR Lucknow uttar pradesh had sent relivant papers to TPA mediassist banglore office by fax on 19/08/2009 at about 15:30 hrs.Sorry to inform you that no reply/response/message recieved from there end, as it is cashless.
                      Kindly look into my matter and do your earliest to save your reputation and reply by me on phone no [protected]/[protected] or email.

                      Reliance General Insurance Company — unsettled claim from past 4 months

                      I am your custmer for last couple of yrs.Last feb i filed claim no [protected],i have been visiting your suggested workshop regularly.But the work is for from satisfaction and the claim remains unsettled as yet.Due to which ifeel compelled to break away from you.Therefore i have no option other than approaching the consumer court.
                      Hi,

                      This is Meena Aggarwal. Anyone can contact me for settle your Fire / Motor/ Marine Insurance claim cases.

                      Email me :- [protected]@gmail.com

                      I am here to help you out...

                      Thanks
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                        D
                        DEEPAK AGARWAL
                        from Karhal, Uttar Pradesh
                        Nov 25, 2008
                        Resolved
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                        Resolved

                        dear sir/medom
                        my name is deepak agarwal i went to reliance general insurance in bareilly on 01/09/2008 for taking agency. There Mr. Yogendra kumar (cso) tells me that yoir e-code will first come wiyh in 2 or 3 days he gave me the code in 10 days the code is 559215 which is not working properly in "www.agentcom.in" so i am very confused & he is not giving my policies at given time...
                        so i am very puzzled...
                        please solve my problem...
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        My parents have a reliance general insurance mediclaim policy no [protected], cert no. [protected], MA ID no [protected]. My father Sh S R Sharma has to undergo catract operation. I have contacted mirchia hospital Chandigarh for cash less operation. Doctor faxed on dated 13/11/08 to medi assist India pvt ltd, but there is no response till date. During this period I have complained to rel gen ins comp no 366499 dated 15/11/08 and tried to contact medi assist office hundereds of time but they don’t pick the fone. Where as company says to tackle claims within 24 hrs. I am very much fed up with this policy and I suggest all to don’t get this policy in future.
                        Please help me to sort out this.
                        I am a health wise policyholder of Reliance General Insurance and my policy number is[protected] as per the guidelines of the policy it is a cashless policy. I have admitted my son Parth Negi who is just 13 month old in Jaipur Golden Hospital, Delhi in emergency condition on[protected] . Parth was suffering from Diaorrhoea & infection. On[protected] the hospital has forwarded the request for the approval for the cashless hospitalisation. Your organisation has required some further information which was duly forwarded to your organisation in due time, in spite of the information required by your organisation was not forwarded to the hospital in letter form and the same was forwarded to the hospital after my repeated request to your customer care numbers. I was very much surprised that inspit of repeated request to your office by me and by the hospital your office has not given approval for the cashless hospitalisation.

                        On[protected] my son was discharged by the hospital at 1.29 PM but your organisation has not sent the approval required by the hospital. Again I have requested to your office for the approval but the person on the phone has not given any attention to my request and the person on the phone has disconnected the phone 2-3times, I have all the details of the call made to your office with me in my mobile bills. The hospital has sent all the bill and discharge details of my son to your office and requested for the early action at your end as me and my 13 month old son was waiting for the necessary approval from your office as my son has already discharged from the hospital. But your office has deliberately passing the time and asked for the unnecessary details of medicine used. On[protected] the hospital has informed me that your office has rejected the cashless claim without specifying the reason for the same. Sir I was very much shocked to see such a irresponsible behaviour from your organisation and the same is completely against the term offered to us. It was really a terrible experience when I waited with my ill son for 6-8 hours for the approval from your office after my son’s discharge from the hospital.

                        You are requested to kindlt look into the matter and make the claim as cashless the hospital is ready to refund my payment in cash is they received the approval from the Medi Assist India Pvt. Ltd.
                        I am a health wise policyholder of Reliance General Insurance and my policy number is[protected] as per the guidelines of the policy it is a cashless policy. I have admitted my son Parth Negi who is just 13 month old in Jaipur Golden Hospital, Delhi in emergency condition on[protected] . Parth was suffering from Diaorrhoea & infection. On[protected] the hospital has forwarded the request for the approval for the cashless hospitalisation. Medi Assit India Pvt. Ltd. required some further information which was duly forwarded in due time, in spite of the information required by Medi Assist was not forwarded to the hospital in letter form and the same was forwarded to the hospital after my repeated request to Medi Assist customer care numbers. I was very much surprised that inspit of repeated request to Medi Assist India office by me and by the hospital your office has not given approval for the cashless hospitalisation.

                        On[protected] my son was discharged by the hospital at 1.29 PM but the Medi Assist India has not sent the approval required by the hospital. Again I have requested to the Medi Assist India for the approval but the person on the phone has not given any attention to my request and the person on the phone has disconnected the phone 2-3times. The hospital has sent all the bill and discharge details of my son to the Medi Assist India and requested for the early action at your end as me and my 13 month old son was waiting for the necessary approval from the Medi Assist India, as my son has already discharged from the hospital. But the Medi Assist India office has deliberately passing the time and asked for the unnecessary details of medicine used. On[protected] the hospital has informed me that the Medi Assist India has rejected the cashless claim without specifying the reason for the same. Sir I was very much shocked to see such a irresponsible behaviour from the Medi Assist India . It was really a terrible experience when I waited with my ill son for 6-8 hours for the approval from your office after my son’s discharge from the hospital.

                        Sir/ Madum you are kindly requested to look into the matter and make my claim as cash less as the hospital is ready to refund the payment made if they received the the approval from Medi Assist India.
                        I am take a health policy from Reliance General, borivali office.
                        Receive my policy on 8th November, 08 without any supporting paper & ID Card.
                        several time I am requesting at Reliance & Mediassit office, regularly Complaining through EMail.
                        But I am not yet receive any response from reliance & Mediassit.Even they don't have courtsey to even acknowledge my complaint

                        Regards
                        Sanjib Paul
                        Policy No-[protected]
                        Dear Sir/Madam, I am a regular customer of Reliance General Insurance as my two Ford Fiesta cars are insured with u from the date of purchase.
                        On 26/04/09 my car UA06E/8283 met an accident and had some major damages. I sent my car for repair to Pacific Ford, Bareilly on 30/04/09 but i m sorry to inform tht inspite of being full insured all the damages has not been taken care by your surveyer Mr. Ravindar.
                        Moreover when I had telephonic conversation with Mr. Ravindar regarding the matter he was very rude and irrational with me.
                        Kindly notice, this is highly unproffesional from your side and for good relationship in the future plz look into this matter.

                        Your Fiathfully
                        Shravan Kumar Goyal
                        +91 [protected]
                        Rudrapur
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                          R
                          R.K.Shrivastava
                          from Meerut, Uttar Pradesh
                          Nov 22, 2008
                          Report
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                          Cheque no. 280193 of icicibank account at meerut branch cleared on 30th October 2007 in favour of Reliance General Insurance collected by your agent at meerut for insurance of my flat no. 82 pocket 3 sector 82 kendriya vihar colony noida ...unfortunately policy never received by me nor ur agent responding to any of the query.
                          Sir,
                          > >
                          > >With due respect, I want to pay your attention towards my problem
                          > >regarding the claim of my two wheelers. I Javed got insured my motorcycle
                          > >(UP-14 AF-8297) in 21-8-06 I paid Rs.855/- cash premium to my advisor,
                          > >Mr.Rajkumar Agarwal whose advisor code 285092. He gave me a cover note of
                          > >this insurance. The cover note no was 576573, advisor Rajkumar Agarwal
                          > >paid the cash amount of Rs.855/- to Mr.Varun Sharma (CSO) and CSO as present he is working as sales manger in Meerut branch paid to
                          > >Sales manger Mr.Sapan Khara in Noida Branch of Reliance General Insurance
                          > >Co.Ltd. Mr. Varun Sharma Deposited this amount in company through cheque
                          > >of Rs. 855/- of Indian Bank Ch.No.350661, dt. 21-8-06, this is the third
                          > >party cheque. After that I had received my policy bond also whose no is
                          > >[protected].
                          > >On 6-6-07, I intimate the company about the accident of of my motorcycle
                          > >(UP-14 AF-8297). In this accident, I injured majorely, so I could not
                          >take
                          > >steps against my claim after get few recovery on November I deposited
                          > >claim documents in company but I could not get the claim due to the
                          >bounce
                          > >of Cheque no. 350661 deposited by Sales Manger or Company Sales officer
                          > >and I am anable to get the claim till date.
                          > >I am really fed up about the claim processing of your company. My lawyer
                          > >suggested me to file the matter in court. Please take the necessary steps
                          > >on my claim on priority basis otherwise my lawyer take action.
                          > >
                          > >
                          > >Thanks
                          > >
                          > >
                          > >Javed
                          > >[protected]
                          i would like to bring your attention towards the non reception of my
                          >client policy. I lovey agarwal advisor of your company, my code 531334 has
                          >paid the cash payment for my Client polices. But my 20 Apx polices are
                          >pending till now. Although i have paid the cash payment even
                          >Mr.Sikendra(SM) of RGIC and Mr.Shailendra(CSO) of RGIC has not issued the
                          >policies. I want to make a omplaint regarding these 20 apx.policies or not
                          >follow my problem by sm . Please look into the matter as I am answerable
                          >to these 20 policy holders, and i want to remain the goodwill of RGIC as
                          >previous in the mind of elients.
                          > >
                          > >I am responsable for any time of accident of these 20apx policy.
                          > >
                          > >Sir, pls send an acknowledgement mail. I Hope for a soon response.
                          > >
                          > >I am sending u a attchement file of pending policy.
                          > >
                          > >thanks
                          > >
                          > >Lovey agarwal
                          > >[protected]
                          > >Code 531334
                          I HAVE NOT RECEIVED MY GENERAL INSURENCE KIT STILL
                          i have not recieved my car insurance. i made the payment last 3weeks back still iam not recieved the policy
                          plz urgent policy c no[protected]
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                            S
                            Saurabh Virmani
                            from Pune, Maharashtra
                            Nov 14, 2008
                            Report
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                            Cover Note No:[protected]



                            I was having a car No. PB10AB-5317, (Maruti 800- White Colour) owner name, Mr. Nirmal Singh, my uncle which has been stolen. ALL the necessary

                            Documents are submitted by me (F.I.R & also Final report ), but still I have not got the cheque.



                            When I Have contacted your customer care deptt. I got to know that the case is closed. As car is sold to Saurabh Virmani. (Remarks)



                            Can’t you people see the F.I.R, and also the Third party investigation (Royal Associate- Kurukshetra) report?



                            Kindly do the needful on ASAP basis

                            As this is not acceptable at all.



                            You People are their for us or making us Fool.

                            Saurabh Virmani
                            0-[protected]

                            ALL GENERAL INSURANCE COMPANIES — MOTOR THIRD PARTY WITH THEFT COVER

                            Generally two tye of motor policies are offierred by all the general insurance compnaies
                            1. Package Policies i.e. Full Cover
                            2. Liability Policies i.e. T.P. only or Act Policies

                            In many cases the Insured is not interested in Full Cover but want to cover the risk of
                            Theft along with Liability Policies....

                            Though this type of facility is available and Tariff and IRDA also permits,
                            the insured is depreived of this facility ..

                            What Insured can do if he want this type of policy.....

                            Asgari
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                              A
                              AMBRISH NIGAM
                              from Hyderabad, Telangana
                              Nov 3, 2008
                              Resolved
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                              Resolved

                              Dear Sir,

                              SAME POLICY NO.[protected]RELIANCE HEALTHWISE POLICY)

                              ALLOTT 1 - myself - AMBRISH NIGAM (POLICY SCHEDULE)
                              address C-1, SECTOR - H, ALIGANJ, LUCKNOW-226024

                              2 Mr. Vedh Prakash Gupta
                              address 566, gali no. 6, ambedkar nagar, khadar, haiderpur, new delhi 0- 110088

                              I would have never bothered if I had not gone for renewal ( this is precisely happening in most of the cases, most policy holders are not renewing the policies, or switching to a differenet company, or agency, thanks to poor laws and COMPLETE CHAOS in such mismanaged (mis regulated insurance business)

                              what if i need emergency medical, what if i had short of cash. its been a case of complete cheating and fraud.

                              I don't know how many such cases would be having the same policy number in 10-15 different cities. where all service tax gone, how much money was collected by selling such policies and how many has actually went to the books of accounts.

                              what if i had not gone for renewal or say, I would have switch to a different Insurance company.

                              such cases of TAX and Income Evasion. would have never reported to any one.

                              Moreover, I send for my claim to their local representative, (it was a case of Dental treatment of my daughter who met with a road accident, it was a marginal amount of Rs. 1800/-. their local representative turned it down, stating it was Dental surgery and not covered, they even lost my papers. I don't have any receiving so i can not make any claim and i don't bother about either.

                              THERE MGHT BE HELL NO. OF CASES, WHERE INSURANCE COMPANIES ARE CHEATING TO THEIR CLIENTS, SPECIALLY IN NON LIFE BUSINESS WHERE THE POLICY EXPIRES AFTER 365 DAYS.

                              The same thing happen with AIG in US, most indian companies (non life insurance companies) are following those foot prints.

                              Kindly report if any fraud of such nature you find anywhere.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                R
                                Rajiv Khanna
                                from Pune, Maharashtra
                                Nov 3, 2008
                                Resolved
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                                Resolved

                                I have got policy done for my car through reliance general insurance on[protected] cover note no.[protected], till date policy bond is not received.When I spoke with Noida agency of Reliance General insurance they gave me reply that my policy is complete and they have already completed all the formalities, the concerned person was Rajesh Khatri, he misbehaved with me.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                general insurance — Non Receipt of General Insurance Policy

                                I HAVE RENEW INSURANCE FROM RELIANCE GENERAL INSURANCE ON 8TH MARCH 2011 BY PAYING CHEQUE NO. 458624 DATED 8TH MARCH 2011 WITH AMOUNT OF 6877/- OF HDFC BANK IT HAS COVER NOTE NUMBER BEARING[protected] BUT IF NOT RECEIVED MY INSURANCE POLICY TILL NOW SO PLEASE CO OPERATE WITH ME AS FAST AS POSSIBLE YOU CAN DO AND PLEASE E MAIL MY GENERAL INSURANCE POLICY at [protected]@rocketmail.com as fast as possible

                                Insurance — NON RECEIPT OF POLICY BOND

                                Sir, I have taken LIC Policy no.[protected] on 28.10.2003 from LIC Branch offic Barh (Bihar) against my son Mr Sangam Yadav but till date neither LIC Policy Bond papers received from LIC Office nor any reply so far . I have been requested many time to LIC Barh in writing and after appearing before officer.During my visit in LIC Barh Branch, the Branch Manager was replied that concerned Bond Form for Table No. 50 not available in branch and subject Bond will be provided on receipt from Main Branch but till date no action so far. Beseds, I have paid every premium continuously since 2003 to till date. Please look into the matter personally and direct concerned to send the my policy bond papers to my address.

                                Shyam Vir Sinngh
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                                  R
                                  Riji Sabeer
                                  from Ernakulam, Kerala
                                  Oct 18, 2008
                                  Resolved
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                                  Resolved

                                  I would like to draw your kind attention to the grievence related to my motor vehicle policy taken from M/s Reliance General Insurance, Policy No. [protected] dtd[protected].

                                  I have taken private car package policy ( comprehensive motor vehicle insurence ) for my vehicle Chevrolet Aveo ( KL 16 D 3344) for a period commencing from[protected] to[protected] from M/s Reliance General Insurance company. Unfortunately, my vehicle had met with an accident on[protected], and consequently, I have approached M/s Reliance General Insurance company, Kollam for accident claim ( Claim No.[protected] )for my vehicle. But, disappointingly, the officials of Kollam Office had rejected the claim, by saying that 'no claim bonus' had been claimed by me while taking the policy.

                                  But the accident claim in the previous year was intimated to the agent of M/s Reliance General Insurence company, while processing the policy. At the time of claim, when I verified the documents, to my surprise, it was found that the documents submitted by me were manipulated and even the signature in the 'proposal cum cover note' was found forged by the agent of the firm.

                                  When, I approached M/s Reliance General Insurance company, Kollam to settle my claim, the officials of the firm behaved arrogantly and insultingly and rejected my claim . I have remitted Rs. 14807/- to the insurance company for obtaining the comprehensive insurance policy for my vehicle on[protected]. The irritant officials of the company at Kollam office says that only third party insurance is elgible for this policy, stating that I have claimed NCB. In fact, I had informed the agent regarding the earlier claim for the vehicle while taking the policy, but, intentionally, it seems, the agent had not incorporated it in the policy, which causes great loss to me. Further more, no intimation had been received from the Insurance company regarding the NCB.
                                  Such a cheating from the agents of such a reputed firm is never expected and was a real shock to a customer like me. If such cheatings are not restricted, the company's ruputation will be in real threat.
                                  Hence I humbly request your good self to be kind enough to look in to the matter, and take necessary action to release the claim amount or refund the extra premium amount ( after deducting the third party premium) at the earliest.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Reliance General Insurance — Claim of my car payment

                                  I told my D.O. DHANJAYBHAI of reliance gen. ins.co. of Ahmedabad about my car claim but he didn't help me for cashless.So I had paid up Rs.6692/00 Ruppe six thousand six hundrad ninty two only.PL.order to give my this claim amount.
                                  I want to appling new agency if gen insurance.
                                  Kindly revert me same
                                  Regards/ankit kakkar
                                  Sir, My claim no.-[protected], [protected]
                                  I got sms month before that i received my cheque shortly, but i didnt received any cheque yet.so now what to do.
                                  please reffer this mail and give me replay as soon as posiable
                                  Thinking you
                                  Ajay Panchal
                                  i got a call from reliance insurance despatch department that i received my claim cheque shortly, but after a month so far i didn, t received any cheque yet,

                                  please reffer this mail and give me reply as soon as possible
                                  thanking you

                                  surender kumar ([protected])
                                  you need to file claim in macp trbunal
                                  to more know contact my id info.[protected]@gmail.com
                                  PLEASE AVOID UNNECESSARY EXECUTION PROCEEDINGS AGAINST YOUR INSURANCE COMPANY.
                                  Sir,

                                  I filed Mcop No.361/2008 Principal Subordinate Court, Thanjavur on behalf of my client. After full trial which was partly allowed by the Hon’ble Court directed your company to pay a sum of Rs.65, 000/-(Rupees Sixty five thousand only) as compensation through its order dated 26.02.2010. already send certified copy of Decree and Judgment to your Company Trichy. I already made representations directly and through phone for payment of above said compensation. But till date you have not take any steps for payment of compensation, which was awarded by Hon’ble Principal Sub Court, Thanjavur. For avoiding execution proceeding against your Company. I wrote this letter, inspite of this if you failed to make payment. No other for me except to file Execution proceedings against your company on behalf of my client.

                                  rel gen insurance — processing of motor accident claim

                                  honorble consumer forum

                                  it is to bring to your kind notice that my car met with an accident near indore and accordingly claim registerd with the insurance company rel gen insurance vide claim no [protected] .It has been more than five months but the insurance company has not processed my claim the concerned people in the channel of processing has been dilly dallying and harrassing the consumer.I am A SERVING ARMY OFFICER and my nature of job does not permit me in chasing and persuing the case due to posting at different places

                                  MAY I REQUEST YOU TO KINDLY INTERVENE
                                  From Place:Thanjavur

                                  S.A.Ashraf Ali, B.A.B.L., Date:[protected]
                                  50, Court Road
                                  Advocate,
                                  Thanjavur
                                  Cell [protected]

                                  To

                                  LEGAL MANAGER
                                  RELIANCE GENERAL INSURANCE COMPANY LTD.,
                                  SALAM
                                  Cover note No *[protected]*

                                  Sir,

                                  I filed Mcop No.136/2010 Before the Motor Accident Claim Tribunal Cum PCR Court, Thanjavur on behalf of my client. After full trial which was partly allowed by the Hon’ble Court directed your company to pay a sum of Rs.8, 55, 000/-(Rupees Eight lakh fifty five thousand only) as compensation through its order dated 18.07.2011. already send certified copy of Decree and Judgment to your Company Salam. I already made representations directly and through phone for payment of above said compensation. But till date you have not take any steps for payment of compensation, which was awarded by Hon’ble Motor Accident Claim Tribunal Cum PCR Court, Thanjavur. For avoiding execution proceeding against your Company. I wrote this letter, inspite of this if you failed to make payment. No other for me except to file Execution proceedings against your company on behalf of my client.Cover note No *[protected]*


                                  PLEASE AVOID UNNECESSARY EXECUTION PROCEEDINGS AGAINST YOUR INSURANCE COMPANY.




                                  Advocate.

                                  Copy to

                                  Regional Manager,
                                  Reliance General Insurance Co., Ltd.,
                                  Chennai

                                  Regional Manager,
                                  Reliance General Insurance Co., Ltd.,
                                  Salam

                                  Regional Manager,
                                  Reliance General Insurance Co., Ltd.,
                                  Trichy
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                                    V
                                    Venkatesan Manivel
                                    from Delhi, Delhi
                                    Oct 13, 2008
                                    Resolved
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                                    Resolved

                                    Dear Sir
                                    I am working for a shipping co. in mumbai and our co.have provided us mediclaim policy.The policy covers my wife too.My wife was Hospitalized on 3rd Sep 2008.My wife ectopic surgery was done in emergency.Within 1 week if discharge i have submitted all my bill and other important bills and papers to my office and same was send to the head off.As per my information the policy is of reliance but some third party is involved named as mediaassistindia.From last more than a month i am keeping the followup for my claim.MY Maid no : [protected].
                                    Pls guide what has to be done,
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I called a Reliance Insurance Agent by the name of Vinay Rathore
                                    ([protected]) from Hardwar.(U.K.) to my residence and gave him
                                    cheque No.797885 DT:04.10.2008 for the Insurance renewal of
                                    my Mediclaim Policy But till date I neither received any Policy
                                    documents/Mediclaim kit. I am many times reminder to your
                                    agent on telephone but I received not any Policy documents.
                                    and I am very dissatisfied to your services.
                                    From:-Vikas Singh
                                    63-B Govindpuri,
                                    Hardwar.(U.K.)
                                    [protected]
                                    [protected]
                                    Dear Sir
                                    I am working for a export company in gurgaon i and I have purchased mediclaim policy on dt.16.08.2007.The policy covers my wife 22 yrs and my son 1 year too.My wife was Hospitalized on 26th April 2008. My wife have abdomen pain in stomach and as Doctor Guardian I admitted her in hospital due to emergency. Immediate I inform TPA for Cash Benifit. But they told me for reimbursement benifit. But now they are refusing to give me any information. Within one week she was discharge i have submitted all my bill and other important bills and papers to your branch office E Meditek Solution in Gurgaon and same was send to the head office. From last nine months i am waiting for my claim and my polivy no. is[protected] and my claim no. is 9103500.

                                    Pls guide what can I do?
                                    or Help me
                                    Respected Sir,

                                    This is to inform you that I have submitted my claim for reimbursement of my pre and post hospitalisation expenses to M/s. E-Meditek, Gurgaon on May 15, 2009.

                                    On July 14, 2009, I have recieved a letter dated July 07, 2009, from E-Meditek informing me that I have been sent 2 letters asking for papers to be submitted for claim settlement. But, unfortunately these 2 letters were not recieved by me or any of my family members.

                                    However, I have replied this letter immediately on July 15, 2009, by submitting necessary documents as required in their letter dated July 07, 2009.

                                    Today, on enquiring through telephone in their office regarding the status of my claim, one of their office bearers has confirmed the receipt of my claim papers on July 18, 2009. But, she further informed me that my claim papers were rejected and the file has been closed due to delay in reply from my end.

                                    Hence, I request you to kindly re-open my claim file and settle the same as soon as possible.

                                    With Best Regards

                                    Narayan Sharma

                                    I-93, Sector-Alpha-II, Greater Noida

                                    Cell No.[protected]

                                    Policy No.[protected]

                                    Claim Letter No.EMSL/NC/72009/[protected] E-meditek, Gurgaon)
                                    Dear sir i dr. chandrabhansharma insured with your compeny healthpolicy no.[protected] On 10th august my baby himanshi operated for acute appendicits with perforation i submited my all document for reamersment on 23trd august at mediassist ahmedabad but this office not handel case properly and not give answer properly i also imform this matter at your ahmedabad branch but still today i not got satisfactory answer if this matter not solve within 15day i will take help of consumer forum and my all expanses and mentally haresment is responsibility of your compamy
                                    respected sir,
                                    i am pradeep kumar i was getting so many calls on the behalf of my abn amro credit card for reliance mediclam gold plan i took the plan and made the payment through the my citi bank credit card and the premium was 7162.00 for two years. i was told that i will receive the documents within 10 days .
                                    but till today i have not receive my documents and even my policy no.
                                    when i aporoach to customer care ON 5.11.09 they took my complain and gave me complain no. which is 789598 and i was told that they will resolve the problem within 72 hours. after 72 hours when i approach again then i was told that it is under process. then i sent all these information to reliance throgh mail. i got answer and my comp no was 00795209 that they will solve it within 7 days .
                                    after 7 days there was no reply . then i sent it again on 15.12.09 since then there is no ans.
                                    when i approached to seniour exe. mr anil and mr. jai they also could not safisfy me

                                    due to reliance i waste my money and my valuable time
                                    it only cheat to people

                                    Reliance General Insurance — mediclaim due from reliance general insurance

                                    I have a Reliance General Insurance Health wise policy no [protected].
                                    I am holding this policy for the past three years, without any laps.
                                    Last year on 11th of November 2009, I had undergone through Piles operation at Mediview Nursing Home (P) Ltd, Kolkata.
                                    I had faxed all the required documents along with the policy details to TPA (Medi Assist India TPA Pvt Ltd), for cashless claim on 11th November 2009, however even after repeated reminder the company failed to respond, and I had to get myself discharged by paying full cash on 17th of November 2009.
                                    On 17th November 2009, I had called up TPA and informed them that i have paid and settled the hospital bills in full and have collected all the original bills, documents and reports and would be submitting them for reimbursement. Even at this point in time they failed to answer why I could not get cashless claim.

                                    On 25th of November 2009, I submitted the following documents/information with the claim form to Reliance General Insurance, Kolkata branch, duly received by Mr Rohit Deep (cell manager).
                                    a) First prescription of doctor with commencement date
                                    of the symptom of disease
                                    b) Treatment papers along with doctors prescriptions
                                    Investigation reports
                                    d) Original medical bills and receipt of hospital, doctors bill supported by Doctor’s advice.
                                    e) Hospital discharge card, in original

                                    Till now I am awaiting for the response, on repeated calls to the cell manager as well as to the call center of TPA, I am not getting any proper response, and they are just saying that the claim is under process. I fail to understand this as this has been a response for almost Three Months .

                                    Rigards,

                                    Ringal Keswani
                                    Policy No:[protected]
                                    TPA Reference No:4537652
                                    mobile no : [protected]
                                    Dear friend

                                    TPA world number one fraud, i have very good experience with TPA do not trust TPA.

                                    Reliance Insurance — Bill not recd

                                    dear sir,




                                    i have not recd bill for last 4 month, already compland every month every month
                                    but no solution my bill recd in e mail.

                                    please take your my solution
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                                      R
                                      raji sam
                                      from Pune, Maharashtra
                                      Oct 4, 2008
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                                      I was admitted at MGM Hospital, Vashi, Navi Mumbai for the surgery for the acute appendicities on acute pain at right abdomen.Reliance general insuranse(their TPA) rejected my request for cashless treatment on the basis of that the appendix is not seen in the sonography.Doctors are still argueing that it is not necessary appendix shoud always seen on sonography but clinically and on blood report it can be identified.However I have done this surgery and again approched them through the hospital but again they have rejected it.After all these issues, in the last july the time has come for the renewal and they have collected my cheque for the same and later informed that they will not renew my policy and giving no reason.It was a family policy for my entire family and due to the cancellation they also denied the benefit on a continuous policy.I have submitted all the reports & histopathology report after the surgery and their under writer at govandi office Mr.Sandip kumar agreed and made the remark that it can be renewed but still their higher authorities not ready.My cheque and all papers are still lying with them.
                                      Dear sir
                                      I have filed a motar accident claim No - [protected] (POLICY NO- [protected])

                                      OF TATA INDICA -MHO5 AJ O583.

                                      YET I HAVE NOT RECEIVED THE CLAIM .

                                      PL SEND THE CHEQUE ON MY NEW ADDRESS

                                      A-502 JANHVI CO OP HSG SOCIETY
                                      NEAR MADHAVI SCHOOL
                                      AYARE ROAD
                                      DOMBIVLI (E)

                                      THANKS
                                      S N YELGAWAKAR


                                      [protected]
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                                        S
                                        Sanjay Arora
                                        from Kolkata, West Bengal
                                        Sep 27, 2008
                                        Resolved
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                                        Resolved

                                        1) I have submitted a cheque of Rs.5029/-in favour of Reliance General Insurance on 30/8/08 for my Vehicle no.-HR 51 Q 3905, TATA INDICA DLE in the name of Flt. Lt.Nand Lal Arora, vide Cover Note no.[protected] dt.30/8/09.Till date I have not recieved the Policy.

                                        2) Cell No.of your representative Sh. PULKIT([protected]), Agent Code-534380 and Cutomer service no.[protected] is never available due to which the insurance services provided by you are useless.

                                        3)My address provided in Cover Note is House No.-12335, which is wrong.Kindly rectify my correct address as, House No.-2335, Sector-16, Faridabad-121002.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Reliance/Reliance general insurance — Not recieved any policy and reciept of amount paid is not received.

                                        As per the subject i have not received any documents of general health insurance policy no[protected]. So kindly help me to get it.
                                        please downlode reliance general insurance logo.
                                        kindly send policy doucment for my two wheeler.

                                        Vehicle Number TN 39 AR 5871

                                        Policy Number PLEASE ARRANGE ( I DON'T HAVE THE POLICY NUMBER PLEASE SEND IMMEDIATELY
                                        ref policy no[protected] .i opted floater insurance of my family
                                        but name mention policypaper is wrong.many times i write to change the same but not responce get from their side


                                        chanchal
                                        [protected]

                                        RELIANCE FAMILY FLOATER POLICY — NON-RECEIPT OF POLICY DOCUMENT AND KIT

                                        Dear Sir/Madam,

                                        I have purchased a reliance healthwise policy with the policy no[protected] on 28rd March 2009 through a telephonic call from mumbai. They have charged the annual fee from my credit card & said that i would receive the policy document & the health kit within 7-10 working days, but today being 8th of May 2009. I have not received my policy papers yet. I have written a complaint to their customer service e mail id but i did not get any reply. I have also called the customer service dept & lodged a complaint, i have called them atleast 5 times & every time they assured me that i will get the hard copy through courier within 7 days & a soft copy on my email within 24 hrs but i never got that. Today finally when i asked them to let me speak to the head /manager customer service, the lady named nivedita gave me an excuse that we do not have senior professional or manager available at our office. I finally gave up & decided to cancel my policy. I would request you to kindly take an appropriate action against them & make everyone in this world aware of their services.


                                        Regards

                                        Manish Kohli
                                        [protected]
                                        Dear,

                                        Pls kindly send me renew policy of medical.

                                        my name is darshan shah & i dont have policy no, so pls kindly help me.

                                        regards,
                                        Darshan Shah
                                        [protected]
                                        I have taken reliance general insurance student policy continuously second year, i have taken treat ment here, when i called to claim, there is no response from Visakhapatnam office, i try to call thousand time to toll free number, and there is no respnse, i think that is wrong number(provided on web site and on policy), even try to fill the form on web site, that is also not working, how can i claim, how can i contact them, i did a big mistake, even this year my friends paid for me policy amount almost 5300..
                                        before taking of policy that marketing agent talk with me very nicely, after taken money from my friends he did not send my policy copy by mail, before he promised me as send to me, no that agent is not responding, even i wrote several times mail to them, ... no response, i did a blunder mistake have policy with RELIANCE general insurance. any one suggest me how can i get justice .. how can i get claim
                                        after taken money nobody responding..
                                        I HAVE DONE INSURANCE POLICY FOR MY HONDA CITY CAR.DETAILS ARE

                                        CERTIFICATE NO [protected]
                                        COVER NOTE NO[protected]
                                        CAR NO HR51V7091

                                        U HAVE PROMISED TO PROVIDE VACCUM CLEANER TO US WHICH IS WRITTEN ON OUR COVER LETTER BY AGENT.BUT NO SUCH VACCUM CLEANER IS PROVIDED.PLS PROVIDE ME MY PRODUCT OTHERWISE I HAVE TO TAKE ACTION.
                                        have not recieved my remiser check of the buisness given to R Money gurgaon where to get it from
                                        I have nothing to do with Reliance products but in general

                                        Yes I agree and also understand how difficult it is to communicate with the Customercare officer after going throught their recording and following all the procedure. We are totally in dark who is the concerned person, who will help us, whom to complaint, because the outbound persons sells the product and the Inbound person takes the complaints/ enquiries/ grievances. Both the team are inter related or say one and the same. Its all in their control to handle the customer and give excuses and mislead the customer so that after certain calls he finally gives up. Very easy to buy thier product but very difficult to sort out if any problems exists.
                                        I am having Gold mediclaim with Reliance from last three years, whose previous year policy no is[protected]. In month of aug I got the renewal notice for the same from agent and I gave my chq of Rs. 1572/- chq no is- 356922 of Canara Bank. After 10 days I took my account summary and found that the chq was not cleared from the account. Right from the same day I am continously calling the Agent for the same and He is giving me no reply and said you just dont worry.I called him many times that chq is not cleared if you want than collect cash or another chq from me but pls reinstate my policy with reneewal benefits but they gave me no respond. In nov second week My wife was ill and doctor declared that she is Having Dengu then again I called him then agent was telling me that my chq was misplaced from the Sales Manager of Reliance somewhere, and they are submitting cash and getting reinstate my policy with Renewal benefits. and he told me this also that I could not get the cashless facility now but he will get my money reimburce from the company. now I got discharged my wife from the hospital and paid money. now agent is saying me that the sales manager is denying that the policy can not be reinstate. you plz help me in this regard and tell me that where I am mistaken???????

                                        I want the reimbursement of my money ASAP and got my policy reinstate.

                                        Thanks n Regds
                                        Ashok Kumar
                                        RESPECTED SIR,


                                        I AM HARDIK FROM EMCURE PHARMACETUICAL LTD.
                                        I NEED TO KNOW HOW TO FILL A CLAIM FORM.PLEASE SEND ME A COPY OF FILLED FORM OF ANY COMPANI'S EMPLOYER.


                                        THANK YOU...

                                        HARDIK PUROHIT

                                        [protected]
                                        I HAVE MADE PAYMENT OF RS.3102/- THROUGH BANK OF INDIA CREDIT CARD OVER MTNL TELEPHONE BY SPEAKING TO A CUSTOMER CARE OFFICIAL OF RELIANCE GENERAL INSURANCE FOR HEALTHWISE POLICY (2+1) FOR RS.3 LACS RIDDER. SO FAR I COULD N'T RECEIVED THE POLICY KID.
                                        PLEASE OD THE NEEDFUL
                                        K. RAMACHANDRAN
                                        Sir,

                                        My Reliance general insurance policy no.[protected]

                                        renewal notice iam not received. so please send me renewal premium amount and notice.

                                        iam may the amount immediately.

                                        ch.Dayanand
                                        [protected]
                                        [protected]@gmail.com
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