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Reliance General Insurance Complaints & Reviews

2.6
Updated: Feb 26, 2026
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Reliance General Insurance reviews & complaints page 23

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A
akhileshgupta
from New Delhi, Delhi
Apr 6, 2009
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Dear Sir
I was holding a medi claim health insurance policy - "PLAN GOLD", Policy No[protected].

It was issued from Nehru Place New Delhi through agent Sriram- karol bagh-ncr, code [protected], SM Arnab Chakraborty[protected].
It was due for renewal on[protected].

I received a letter of intimation from Reliance General Insurance company stating premimum Rs 5572/- for 3 lakh health insurance of my family (Self+wife & 2 daughters). The previous premium was onlr Rs 4344/-.
I gave ICICI Bank cheque no. 731321 dated[protected] to my agent Mr Rakesh on[protected].
I have contacted a number of officials e.g Rakesh, Sameer (by email), Mahendra ([protected]), Vikas Sharma ([protected]) and requested to renew my policy. BUT till date I HAVE NOT RECIEVED ANY INFORMATION. POLICY IS NOT RENEWED. NO INFORMATION OF CHEQUE.
It is kindly requested to look into this case.
Thanks and Regards
Akhilesh Kumar
Aakanksha
B-102 Jagat Puri
Delhi 110051
ph [protected], [protected]
Aug 13, 2020
Complaint marked as Resolved 
i am reliance mediclaim policy holder, with ABN AMRO BANKmy policy no is[protected].i am having policy since 2007, my due date was[protected].ABN AMRO Bank staff contack me on[protected], for renuwal of policy for one year, i agreed to pay the amount.ABN AMRO BANK has send statement in my account Rs.555.47 dated[protected]FINANCE CHARGE -RETAIL)but still i have not received my reneval policy document, if any one of my family hospitalised than what i have to do.there is no reply from reliance policy staff.i am cotinous ringing but there is no reply, no body is lifting, i think i have waist my money in this policy.
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    B
    bharat sharma
    from Mumbai, Maharashtra
    Mar 24, 2009
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    name problem

    Agent code 21BRG189-B1435
    POLICY NO[protected]
    Reliance General Insurance

    Pls try to uderstand what i want to u say about ur department
    i gave u a cheque for policy from acount of BHARAT SHARMA
    and i said give me policy for Bharat sharma my wife Madhu sharma and our son Tejasvi sharma
    i got that policy but unfortunately i didn't read that policy
    I got policy of Bharat singh Madhu...
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    S
    sulabh3004
    from Delhi, Delhi
    Mar 23, 2009
    Resolved
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    Hi,
    I have purchased a reliance healthwise policy with the policy no[protected] on 23rd feb 2009 through a telephonic call from mumbai. They have charged the annual fee from my credit card & said that i would receive the policy document & the health kit within 7-10 working days, but today being 23rd of march i have not received my policy papers yet. I have written a complaint to their customer service e mail id but i did not get any reply. I have also called the customer service dept & lodged a complaint with the complaint no 230616, i have called them atleast 5 times & every time they assured me that i will get the hard copy through courier within 7 days & a soft copy on my email within 24 hrs but i never got that. Today finally when i asked them to let me speak to the head /manager customer service, the lady named nivedita gave me an excuse that we do not have senior professional or manager available at our office. I finally gave up & decided to cancel my policy. I would request you to kindly take an appropriate action against them & make everyone in this world aware of their services.

    Regards
    Sulabh kumar
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    Reliance General Insurance — Non receipt of the policy documents

    I have taken mediclaim policy for my father and mother on 2-May-2008, and made the payment through my SBI credit card, The SBI credit card statement is also showing that the money is deposited in the Reliance general insurance, mumbai's account. After waiting for more than one and half month for policy document, I have filled complaint to reliance call centre with complaint no. 475063 on 23-Jun-2008, But till date they have not given single call response to me and they are not ready to tell any thing on it after taking follow up for number of times, I have also send the emails to there care.[protected]@relianceadg.com address number of times but they have not responsed to me. I am really helpless now please suggest me the solution
    I have taken mediclaim policy for my father and mother on 2-May-2008 from reliance general life insurance, but till date I have not received the policy documents from them, After waiting for one and half month i have registered complaint with them with the complaint no 475063, but they have not given single answer on that complaint, please suggest me the best possible options.
    Even I have purchased a Hyndai Santro in Feb, 08 and I did receive the cover note, but as of 25, July, 08. After so many reminders to the issuer, I have not received the policy. Its pathetic.

    Reliance General Insurance — non receipt of policy

    i have done general insurance policy for self and son
    the policy nos. are
    atul kumar agarwal : [protected]
    anubhav agarwal : [protected]

    as per office, policies have been despatched on 23.06.08
    pl look into the matter

    Reliance General Insurance - Health Insurance Policy — not received health card even after several reminders

    I got my parent (Sh. Mangat Rai Mittal & Smt. Bimla Devi) insured from Reliance General Insurance (under Reliance Healthy Family Insurance Policy - PNB Arogya Shree) in August, 07 and I got it renewed in this year also in August, 08. Master Policy No - [protected] and Certificate No is - [protected]. Though I this policy was renewed in August, 08, yet I have not received any HEALTH CARD from the concerned company. I have sent them so many e mails & registered my complaint on customer care centre to send me cards, but nothing has been done.
    Recently my mother Smt. Bmla Devi suffered from Cataract problem in her eyes. The concerned TPA "Medi Assist India Pvt. Ltd told me that they don;t have any record of this policy ( they noted the required informations from me as pre intimation of getting my mother operated) But till date I have not received any response from Reliance even after so many reminder. Please ...do needful

    Lovekesh Mittal
    # 128, Model Town,
    Urban Estate - 1,
    Bathinda (Pb) - 151001
    [protected]
    I have taken REliance HEalth Care Insurance Policy No.[protected] on 26.11.2008 for Myself, Spouse & one child and made the payment through my ABN Amro credit card, The ABn Amro credit card statement is also showing that the money is deposited in the Reliance general insurance, After calling many times at[protected] still not received my Policy Docvuments & Policy Kit and awaiting for more than 2 and half month for policy document, I have filled complaint to reliance call centre with complaint no. 81787, But till date they have not given single call response to me and they are not ready to tell any thing on it after taking follow up for number of times, I have also send the emails to there care.[protected]@relianceadg.com address number of times but they have not responsed to me. I am really helpless now please suggest me the solution
    Dear Sir,

    I have not received pilicy receipt, My policy no.28255009 period 23/05/2008 to 22/05/2009, Add: Shahwajpur (Daulat), Distt. Bulandshahar, Pin Code-203131. I need very urgent for the purpose claim.

    I request you, Please mail policy receipt copy.

    Ajit Kumar

    Policy No.[protected]
    I DO NOT RECEIVED POLICY.
    TWO WHEELER POLICY BOOKED THROUGH ONLINE ON DT. 17.02.09. POLICY NO. [protected] ALLOTED BY YOU CONFIRM THROUGH S M S. TILL DATE NO ANY DOCUMENTS RECD . COMPLAIN LODGE WITH YOUR CUSTOMER CARE AND GET COMPLAIN NO. 215981 DT.02.03.09.
    TILL DATE NO RESPONSE FROM YOUR COMPANY.

    VERY POOR RESPONSE I SHOWN IN THIS REGARD.

    REPLY ME BY NEXT MAIL ABOUT YOUR CURRENT STATUS .
    I am Surender Singh S/o Shri Nafe Singh, WZ-55-A, Palam Village, New Delhi 110045 my complaint No. 126055 and my I.D. No.[protected] not received any document and health card ple give me health card and necessary documents.
    I am Surender Singh S/o Shri Nafe Singh, WZ-511-A, Palam Village, New Delhi 110045 my complaint No. 126055 and my I.D. No.[protected] not received any document and health card ple give me health card and necessary documents.
    ple give me health card and necessary document.
    I Abhimanyu Sharma H.No 8 Sector 1 Laxmi Nagar Muthi Akhnoor Road Jammu J&K apllied for a Reliance Healthwise family floater Policy on 25/02/2009 in Jammu but till today on 27/03/2009 I have never got the health kit. I aproach many time to the Reliance office Jammu but they only replied we don't have the kits.
    I have received the card well in time and even my claim of hospitalization settled within reasonable time.
    Respected sir,
    I have taken a mediclaim insurance policy no.[protected] in Feb. 2008 which is valid till Feb. 2010. Unfortunately I have not received the policy paper till date. I lodged this complaint many times, still the policy paper are awaited. Even after many assurances from your office I have not received either soft copy or hard copy. My complaint details are as follows:
    Complaint no.175227 dated 7th Feb. 2009
    Complaint no. 175231 dated 7th Feb. 2009
    Complaint no. 175227 dated 1st April 2009
    Complaint no. 175227 dated 2nd April 2009 ( four times a day)
    At your no. 30338282 I have been assured by the customer agent that within 2 hrs of the complaint the softcopy of the policy will be mailed to me, but still I am awaiting for the same. Whereas I am in extreme need of the policy for my treatment. Advise me what I should do because if I don’t get it today I’ll be deprived of my rights of claim benefits.
    Dear Sir/Madam,

    Policy/ Certificate no. :[protected]

    Name of Insured : Sanjaykumar V. Patel ([protected])

    The above policy is taken on 4th Jan 2009 and the payment of premium is paid as on that date. But the policy period specified in the policy schedule is 30.01.09 to 29.01.10.

    The period from 4th Jan 2009 to 30th Jan 2009 has not been taken into consideration.

    If anything had been happened to the vehicle then who will be held responsible for the damage. The policy is taken and the payment made on 4th Jan 2009, then why the policy starting date is 30 th Jan 2009.

    The complaint for the above was made to Mr. Swami but no appropriate reply was given.

    Secondly, the receipt for the payment of money is never given by you. What is the reason for that...?
    Sir i have Your REliance General Insurance 2 wheeler policy. Policy No. [protected]
    but in this policy bond not having my address & vehicle number and expire date.

    please give the urgent reply.



    swamygowda sk
    I have taken a Reliance Health Wise Policy throught phone on behalf of Abn Amro Titanium One Credit Card. My Ploicy Referance No. is R 33658. It is informed to me that the policy is given only ABN AMRO TITANIUM ONE CREDIT CARD HOLDERS and the call is made on behalf of ABN AMRO Bank. I have taken the policy on 18th December 2008 and made the payment as per the statment received from the bank well in time. However more than four months have been passed, but I am neither reveived and Policy Documents nor any other information from the Bank & the Insurance company.

    Man Mohan Gupta
    myself sandeep and i hav insured my car through your cmpny on 7 nov 2008.i don't get policy upto now.agent no. is [protected].their code no. is 23210.i called them a lot but all in vain.rakesh(executive of agent) assured me to but no use.plz help me otherwise i will take action.i can't think this can be the position of this much reputed company.these agent are destroying company's reputation. SANDEEP-[protected]
    sent policy bond car no dl2cac6262.address 29g/1 kaushik apartment mehrauli new delhi 30.[protected].
    I have taken REliance HEalth Care Insurance Policy No.[protected] on 10.02.2009 for Myself, Spouse & one child and made the payment through my ICICI bank credit card, The ICICI bank credit card statement is also showing that the money is deposited in the Reliance general insurance, After calling many times at[protected] still not received my Policy Docvuments & Policy Kit and awaiting for more than 2 and half month for policy document, I have filled complaint to reliance call centre, But till date they have not given single call response to me and they are not ready to tell any thing on it after taking follow up for number of times, but they have not responsed to me. I am really helpless now please suggest me the solution
    have taken REliance HEalth Care Insurance Policy No.[protected] on 10.02.2009 for Myself, Spouse & one child and made the payment through my ICICI bank credit card, The ICICI bank credit card statement is also showing that the money is deposited in the Reliance general insurance, After calling many times at[protected] still not received my Policy Docvuments & Policy Kit and awaiting for more than 2 and half month for policy document, I have filled complaint to reliance call centre, But till date they have not given single call response to me and they are not ready to tell any thing on it after taking follow up for number of times, but they have not responsed to me. I am really helpless now please suggest me the solution OTHER WISE I GO TO CNSUMAR FORUM
    Non Issue of Premium Certificate Policy No.[protected] dated 24/04/2008.

    Reliance General Insurance — non reciept of policy,no date on any document

    I HAVE TAKEN HEALTH INSURANCE FAMILY POLICY FOR LAST
    FOUR YEARS BUT I AM VERY SURPRISED TO NOTE THAT THESE PEOPLE NEVER SEND ANY POLICY TO THE CUSTOMER
    MOREOVER THEY DO NOT PUT ANY DATE ON ANY OF THEIR DOCUMENT OR LETTER
    THESE PEOPLE CHANGE THE POLICY NO EVERY YEAR
    MY THIS YEAR POLICT NO IS[protected]
    IS THER ANY BODY IN THIS COUNTRY WHO CAN ASK RELIANCE PEOPLE WHY THEY ARE DOING SO
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      SUDARSHAN LAKHAWAT
      from Gurgaon, Haryana
      Mar 10, 2009
      Resolved
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      hell with reliance general insurance
      the sitting in jaipur reliance tonk road branch Mr. ROHIT SHARMA ..this guy is not telling me from last 15 days how can i issue duplicate cover not so that i can have CLAIM for my car damage
      i had provided my old insurance copy along with REGISTRATION COPY but the illiterate raskals still not providing me the required information
      HELL WITH YOUR COMPANY Mr. AMBANI


      SUDARSHAN SINGH LAKHAWAT
      UNFORTUNATLY YOUR COSTUMER
      HELL WITH YOU
      Aug 14, 2020
      Complaint marked as Resolved 
      my insurance reciept has forget
      Insurance cove note
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        W
        Wisechap
        from Thiruvananthapuram, Kerala
        Mar 4, 2009
        Resolved
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        I have a motor vehicle insurance, which is issued from Hyderabad, Andhra Pradesh.

        At the time of renewal - the agent reduce the premium and saying a discount of no claim bonus is given, But now when I had an accident so I raised a claim -- I got to know he has put that in Voluntary Excess, Which means the insurance is worth less for amount of Rs. 15, 000.

        This is big cheating done.

        Now I got to know why everyone reliance Insurance is worst.
        I spend Rs. 21, 000 and got Rs. 1290 as refund.

        Reliance Insurance is cheating people.
        Aug 14, 2020
        Complaint marked as Resolved 
        I have a MEDICLAIM policy from Reliance General.My wife had an ovarian cyst, which needed surgery during the second year. As per the exclusions, cysts are not covered during the first year. That is OK. But Reliance confirmed cysts are not admissible for claim during the second year! In fact they are permanently excluded: no matter whether they occur during the first year or the second or the third or hundredth!

        My advice to my fellow countrymen: If you have money to burn, there are better ways of wasting money than buying Reliance General Insurance. This company has a perfect partner for a TPA: M/s Mediassist. Both excel each other in deception and immorality. Even after receiving my mail 10 days ago and acknowledging the receipt, they have not bothered to inform me whether the disease is admissible or not, despite umpteen reminders.

        This TPA and Reliance General are in complicity and are partners in crime - crime against the trusting and sick customers.

        Still some people fall prey to their sales pitch and low premia. I don't know how good other insurers are. I have strong doubts about the reliability of Mediclaim in a country like India with high degree of institutional immorality and regulatory incompetence and venality, But Reliance General is certainly the company which no right-thinking person should touch even with a barge pole.
        I totally agree with Mr. Chitra. Actually I myself is also victim of Reliance Health Policy. Almost 8 months have passed but they are still sleeping on my Reimbursement Papers. Jagoo Reliance Health Policy People Jaago... aur Jaag kar kush kaam karo.
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          R
          ranmal
          from Kotputli, Rajasthan
          Feb 19, 2009
          Resolved
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          sir,
          i have insured indigo ls tdi car with your jodhpur vide covernote no.[protected] at dated 1/11/2007
          name of insured =ranmal s/o ompraksh jain
          eng .no. 475idt14kszpe2732
          chasis .no. 607144kszpe4739
          i have write various lettes to your jaipur office hut till date i have not receved any confirmation .so request to you piease issue confimation letter by post $ email .
          thak you
          Aug 14, 2020
          Complaint marked as Resolved 

          Reliance General Insurance Co. Ltd. — for ncb confirmation

          sir,
          i have insured indigo ls tdi car with your jodhpur vide covernote no.[protected] at dated 1.11.2007
          name of insured= ranmal s/o omprakash
          car eng. no =. 475idt14kszpe2732
          chasi. no. = 607144kszpe 4739
          i have write various letters to your jaipur office hat till date i have not receved any confirmation .so reqvest to you please issue confirmatian litter by my email
          your consumer
          date= 15.2.2009 ranmal
          sir,
          i have insured indigo ls tdi car with your jodhpur vide covernote no.[protected] at dated 1.11.2007
          name of insured= ranmal s/o omprakash
          car eng. no =. 475idt14kszpe2732
          chasi. no. = 607144kszpe 4739
          i have write various letters to your jaipur office hat till date i have not receved any confirmation .so reqvest to you please issue confirmatian litter by my email
          your consumer
          date= 15.2.2009 ranmal
          sir,
          i have insured indigo ls tdi car with your jodhpur vide covernote no.[protected] at dated 1/11/2007
          name of insured =ranmal s/o ompraksh jain
          eng .no. 475idt14kszpe2732
          chasis .no. 607144kszpe4739
          i have write various lettes to your jaipur office hut till date i have not receved any confirmation .so request to you piease issue confimation letter by post $ email .
          thak you
          date = 16.2.2009 ranmal jain

          Reliance General Insurance Co.Ltd — REGARDING ID CARD

          I WORKING WITH THIS COMPANY SINCE 16 AUG.2007 TILL NOW BUT I CAN'T HAVE ANY ID CARD FOR THIS COMPANY, SO PLS PROVIED ASAP

          Reliance General Insurance Co.Ltd. — REGARDING ID CARD

          I AM WORKING WITH THIS COMPANY SINCE 16 AUG.2007 TILL NOW BUT I DON'T HAVE ANY ID CARD FROM COMPANY. SO PLS PROVIED ID CARD ASAP..

          MOHD SOHA ALI
          EMPL.ID-: RGI01102
          COMPANY-: RELIANCE G I C L
          LOCATION-: MORADABAD
          ncb confirmation
          sir,
          i have insured hyundai santro car with your mathura vide covernote no.[protected], period of insurance 25/11/2009 to 24/11/2010.
          name of insured - sh asif s/o mohd. hanif r/o 4853, nikasa, naruwas, kosi kalan mathura. eng .no. 463205,
          chasis .no. 300723,
          i have write various lettes to your mathura office hut till date i have not receved any confirmation .so request to you piease issue confimation letter by post $ email .
          post address- NATIONAL INSURANCE COMPANY LIMITED
          NEAR LIC OFFICE, BYE PASS ROAD, KOSI KALAN, DIST- MATHURA [U.P.] PIN CODE-281403
          EMAIL- rkagarawal.[protected]@gmail.com
          thak you
          Sir,

          I have taken Motor Package Policy for my new car from your company on 12.08.2010. My covernote Number is[protected] dated 12.08.2010. Now I would like to know my NCB for renewal of the policy.

          Thanking you

          Yours faithfully,

          PRABHAKAR PRAKASH PUROHIT
          Sir,

          Please confirm about NCB against policy No.[protected].05.12 to 26.05.13) A/c S. Pardeep Chuhan
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            M
            md naushad hussain
            from Delhi, Delhi
            Feb 11, 2009
            Resolved
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            is very sad that i have opted and/or taken a health policy for my family online on 18/12/2008 and paid an amount of Rs2222/- by using my citibank credit card, and said amount is deducted/withdrawn from my aforesaid credit card on same day but it is very unfortunate that inpite of passing of 50 days till date i did nt receive my policy paper or kits from the company which shows how much the company is aware, efficient, and responsible towards its customer.
            further since the policy was purchaser on line adminstered by ur costumer care/agent over phone so i dont know the policy no but particulars of policy holders are as follows:-
            1)Md Naushad Hussain/male/36 years
            2)Shabnam Ara/female/29
            3)Md Nashit Hussain/male/3 years
            all resident of kolkata-700017
            Aug 14, 2020
            Complaint marked as Resolved 

            Reliance generel insurance — non receive of insurance papers

            It is very unfortunate that i have opted and/or taken a health policy for my family online on 18/12/2008 and paid an amount of Rs2222/- by using my citibank credit card, and said amount is deducted/withdrawn from my aforesaid credit card on same day but it is very unfortunate that inpite of passing of 50 days till date i did nt receive my policy paper or kits from the company which shows how much the company is aware, efficient, and responsible towards its customer.
            Please send me the E-mail address of RGICL. for sending the complaint through the e-mail.

            Please give me the E-mail address of RGICL to me E-mail Id " manichandra.[protected]@rediffmail.com "

            Thank you.
            non recieved the policy of my maruti wagon r
            dear sir my self madhu sharma address is g-4/162, sector-16. rohini, delhi-110085 and the matter is that i didnot recieve the the policy right now which was issued on the 26122008 on 07:15 pm . The cover note no .is[protected] . the name which is given the policy to me is rakhi and his mobile number is [protected] and she is not picking up my phone .my cheque no. is 674847 and it is cash on 06012009. and i have also do a complain on mobile [protected] and i have got a complaint no. 171987 on 06022009so tell me what should i do now, pls help me my contact no. is [protected] and [protected]
            Respected sir,
            I have taken a mediclaim insurance policy no.[protected] in Feb. 2008 which is valid till Feb. 2010. Unfortunately I have not received the policy paper till date. I lodged this complaint many times, still the policy paper are awaited. Even after many assurances from your office I have not received either soft copy or hard copy. My complaint details are as follows:
            Complaint no.175227 dated 7th Feb. 2009
            Complaint no. 175231 dated 7th Feb. 2009
            Complaint no. 175227 dated 1st April 2009
            Complaint no. 175227 dated 2nd April 2009 ( four times a day)
            At your no. 30338282 I have been assured by the customer agent that within 2 hrs of the complaint the softcopy of the policy will be mailed to me, but still I am awaiting for the same. Whereas I am in extreme need of the policy for my treatment. Advise me what I should do because if I don’t get it today I’ll be deprived of my rights of claim benefits.
            Dear sir i had purchase one vehicle insurance with my bike on 02/05/09 at ernakulam menaka branch.but still i have not received my policy.all the employes working in that firm is not at all responsible for that
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              L
              LOKANATH SAHU
              from Kolkata, West Bengal
              Feb 7, 2009
              Resolved
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              Hi,
              On 8.12.2008 I have purchased a reliance health wise policy using my credit card.But till now I have not received the policy kit though I had received a mail on that day that my policy kit no is[protected] and that it will be sent to me within 10 working days. On 14.1.2009 I have complained over telephone (complain no 127321) to their customer service cell regarding this matter. But till now though I had contacted them over phone more than 50 times they are not sending the policy documents. I have also send the emails to there care.[protected]@relianceadg.com address number of times but they have not responsed to me. I am really helpless now please suggest me the solution.
              Aug 14, 2020
              Complaint marked as Resolved 

              silver kit — about silver kit

              My ID No is BK31626392. I received Only One time payment (OCT 2008). After that I not received any cash payment, cheque and any message and response form your side. please intimate me about this problem. I request take a favourable action soon.
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                M
                Mahender Chawla
                from Lucknow, Uttar Pradesh
                Feb 6, 2009
                Resolved
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                Resolved

                This is Mahender Singh Fron Panipat. I m working as a advisor In Reliance GIC. (code no- 546636/Gopali Devi) SM was Yadvinder Guleria. CSO was Mukesh Sharma. RM..Neeraj Bhardwaj. Branch Panipat.
                Reliance denied my commissions which was committed by CSO n SM. Neeraj Bhardwaj said We will release it by March2008. But till date I haven't recived my pending commissions. and now nobody is there to listen me...
                Aug 14, 2020
                Complaint marked as Resolved 
                your new poliace

                Reliance General Insurance — commission not given

                dear sir/medom,
                mr. yogendra (cso in this company, at bareilly branch), this person did not given my commission of a general insurance policy which was done on 04/10/2008...
                so please help me

                thankyou!
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                  K
                  K R Patel
                  from Chennai, Tamil Nadu
                  Jan 8, 2009
                  Resolved
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                  Resolved

                  Dear friends,

                  I attach my full cunversation via e-mail and attach the whole story . Please justify and make your desseasion.


                  Regards

                  K R Patel

                  [protected]


                  Dear sir,

                  From last four months i tuch with you agains't Complain No : 508850.But i can't find a satisfactory responce from your side. i attached full detailes, i request you to please go in depth.

                  I tell the same to following person :

                  1.Mr Amit Mob No :- [protected] (North Head)
                  2.Mr. Surender Gupta Mob No. [protected](Delhi Head)
                  3.Mr. Arvind Srivastav Mob. No. [protected](Guargoan Head)
                  4.Mr. Sumit Mob.No. [protected](Gurgaon Branch Manager)
                  5. Mr.Chetan Gupta Mob. No.[protected] (Gurgoan Sales Manager)
                  6.Rajesh Arora Mob No. [protected] ( Ex -Gurgoan sales Manager)
                  7.Miss. Kanika Gulati Mob. No. [protected](Gurgoan Branch Handle this Case)



                  In below i past the hole communication . i hope you solve that mater as soon as possible.



                  Regards

                  K R Patel

                  91+[protected]



                  To

                  cc,
                  Subject
                  Fw: Reminder -4, complain Ref No.-508850






                  
                  Dear sir,


                  Please provide me in written that you are not give Gold Coin. Feel free
                  for any quarry.



                  Regards

                  K R Patel
                  +91-[protected]

                  ----- Original Message -----

                  Dear Sir,



                  I am still wating for your responce.


                  Regards

                  Patel

                  ----- Original Message -----

                  Dear Sir,

                  I request u to please send a me a mail that you are not provide me the
                  gold coin because letter is expire.

                  plz solve the matter which is pending from last one years.


                  Rgds

                  K R Patel

                  ----- Original Message -----

                  Dear Customer,

                  Thank you for writing to Reliance General Insurance Customer Care Center.

                  This is an automated acknowledgement.

                  Thank you for writing in and raising your concerns as mentioned in your
                  e-mail.Your reference number with us is : 508850

                  We are in the process of investigating your concern and assure you of a
                  resolution.

                  In the meanwhile, for further clarifications, we may contact you over the
                  phone or alternatively, please reply to this mail for further
                  communications on this query.

                  Warm Regards,

                  Customer Service Unit
                  Reliance General Insurance Company Ltd.
                  "Insurance is the subject matter of solicitation."



                  "kpatel"
                  08/18/2008 10:52 AM

                  Please respond to
                  "kpatel"



                  To

                  cc

                  Subject
                  Reminder -1, complain Ref No.-508850








                  Date : 18th August 2008


                  I am received a call from Reliance Mumbai phone No[protected] at
                  14.08.2008 time 05.03.25 pm, voice is not clear . I am still wating for
                  your response .




                  Date : 13th August 2008


                  Dear sir,

                  I have a agency of General Insurance in a name of M/s Radico Khaitan
                  Finance Ltd. Code No – 299899 Gurgaon Branch from last two years .I
                  have received a letter that offer me Gold Coins issued on 30th May 2007
                  Ref : No – RGICL/NAYAGR00071 in a name of Mr. Kamesh Khaitan, Winner ID
                  Code “INV/0041/00024” 4 Nos. of 5 Grams gold coin .

                  I K R Patel meet Mr. Sumit Chatwal Mob. No. – [protected] (mention in
                  letter) in June Month .Chatwal say only Kamesh Khaitan collect . other
                  person can’t collect it. I tell my boss .He say I issue a athorty
                  letter but Mr. Chatawal, Kripa Nand Mob.[protected] & Miss. Rinki Dhaswar
                  Mob – [protected] all of say it is not valid .


                  After that I contact my sales manager Mr. Rajesh Arora Mob- [protected]
                  tell all the whole story. But can’t help . Present Mr . Cheaten Gupta
                  Sales Manager Mob.- [protected] handle our agency He say letter is expired
                  .

                  I complain in call center Complain No. – 508850 Dated 04.08.2008 .
                  Still I am waiting for your positive response. Fell free to call me .



                  K R Patel
                  #[protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I am agree with Agent. Reliance should give him Gold Coins. This is clearly Fraud with him. Reliance must have to give automaticaly gift to Agents after all Agents are Partners of the any firm.
                  a am ajit kumar
                  My service request No. 00593179

                  Naveen Vaid
                  [protected]
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                    G
                    GAURAV BAJAJ
                    from Bengaluru, Karnataka
                    Dec 27, 2008
                    Resolved
                    Report
                    Copy
                    Resolved

                    I had taken a policy cover note for my vehicle DL2CAG8187 in the month April 2008.

                    The same was put to claim in the month of september as the car met with an accident, For the claim Survey, I was approached by your paneled surveyor Mr. Rajat Mahajan, who was briefed about the accident & upon survey in the premises of MSSD, Naraina, he approached me about the details of the claim.

                    Mr..Rajat Mahajan offered to settle the full claim on commission of 15% in cash, which I refused to pay as it was a genuine claim, on which he refurbeted & refused to pass the whole of the claim, leaving out the main damaged part.As per the claim report the same has happened with the A.c condenser 7 gas being left out, which I paid from my pocket.

                    On this reaction of his, I complained to his senior Mr.Anil, who was glove in hand with him & refused to entertain my request & said pls speak with Rajat & Settle it with him else accept whatever we approve.


                    This is only to highlight the grievances'/sufferings of Reliance General Insurance customers, with no hard hearing for the same.

                    If this is the working style of such a big corporate & reputed organization, what would be the word of mouth for such organization????

                    Hats off to RELIANCE ADA...
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Our co. goods were insuraed with yr co. under Certificate No:GUR/BIOMED/0043/07 DT: 28/12/07 and Policy No:[protected] Dt: 15.05.2007. vide Cover Note No: 119147 Dt: 22/12/2007..
                    This was export shipment to TURKEY which got demuged during transit, our buyer has loged complaint with yr Turkey office but from last 01 year they are not getting any positive respond .Reference No: of this case is: 65/07/63794.

                    WK WEBSTER has already passed their report to yr Indian office, but from last 8 months Buyer (at Turkey ) is not getting any respond from yr co.

                    I would request you pls. help us to sort out this issue at earliest as possible.

                    Hope you will reply this mail

                    Warm regds
                    Sanjay Bhan
                    My self S.venkatraman konar I a policy holder of reliance general insurance Health wise policy .
                    I had admitted for my operation of appendicitis at hospital .I had submitted my bills to reliance general insurance TPA Mediassist on 25/04/2009 up till this people had not given any reply from their side they asked the requirements of some documents I had submitted that aslo then also this people are not giving any reply, when I am calling to mediassist they are telling under investigation in this way the
                    Reliance is doing the FRAUD in the name of General Insurance .I had called to their reliance helpline
                    they always tell me that "Sir we r sending the complaint these r thye sloguns of this people .I will see for 1 week afterwards I am going to Media to flash out this case .
                    My self S.venkatraman konar I a policy holder of reliance general insurance Health wise policy .
                    I had admitted for my operation of appendicitis at hospital .I had submitted my bills to reliance general insurance TPA Mediassist on 25/04/2009 up till this people had not given any reply from their side they asked the requirements of some documents I had submitted that aslo then also this people are not giving any reply, when I am calling to mediassist they are telling under investigation in this way the
                    Reliance is doing the FRAUD in the name of General Insurance .I had called to their reliance helpline
                    they always tell me that "Sir we r sending the complaint these r thye sloguns of this people .I will see for 1 week afterwards I am going to Media to flash out this case .
                    Reliance General Insurance is an another name of Fraud general insurance. They know only one thing - how to ditch their costumers during crisis.
                    Poorest service
                    appraoch Insurance ombudsman.
                    Simultaneously give a police complaint of cheating, Criminal breach, giving the names of aAnil, his superiors etc.
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                      G
                      G.ANNAPURNA
                      from Pune, Maharashtra
                      Dec 22, 2008
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have under gone surgery for removal of stone in kidney.

                      I spent around Rs. 1.50 Lakhs.

                      I was covered by Reliance General Insurance vide master policy number 12/28/12/00044/05 and Certificate No. AH3/VB[protected]. Please help me to lodge my claim.

                      Really I am pained not due to surgery but for the troubles
                      I am facing to lodge my complaint.

                      How can we trust private insurance companies?

                      Whether Public enterprises also do the same?

                      If so what is the use for the insurance policies?

                      I do not know English and I am almost an illeterate.

                      Some one sold the policy to me. Now I am requesting
                      every body to help me to get my claim.

                      Regards

                      G.ANNAPURNA
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      reliance car insurance — ignoring my insurance clame by reliance insurance

                      i met with an accident last 15 days and log a case with reliance.

                      my car got damaged from two side but surware is not ready to accept it according to him accident can accure only from one side.
                      surware name is vipin working in rel iance insurance.

                      my clame no is [protected]

                      Reliance Insurance — not getting full clame

                      Hi

                      I met with an accident last 15 days and log a case with reliance.

                      My car got damaged from two side but surware is not ready to accept it according to him accident can accure only from one side.
                      surware name is vipin sharma ([protected]).

                      My claim no is [protected]

                      Waiting for positive response from your side.

                      Bhupinder
                      Hi

                      I met with an accident last 15 days and log a case with reliance.

                      My car got damaged from two side but surware is not ready to accept it according to him accident can accure only from one side.
                      surware name is vipin sharma ([protected]).

                      My claim no is [protected]

                      Waiting for positive response from your side.

                      Bhupinder

                      [protected]
                      pls give me rilance car insurense details
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                        D
                        dindayal
                        from Delhi, Delhi
                        Dec 21, 2008
                        Resolved
                        Report
                        Copy
                        Resolved

                        dear sir my self dindayal and my residence address is shop no.4 najafgarh near anajmandi road opposite to GOODWILL PUBLIC SCHOOL bhaichara rikshaw wala, Najafgarh new delhi -110043. and the matter is that i didnot recieve the the policy right now which was issued on the 06122008 on 12:15 pm . The cover note no .is[protected] and the agency code of that particular person is [protected].pls help me regarding this matter, otherwise i have to move to the court. this mistake was done by one of your agent of noida branch his name is prabal and his mobile number is [protected] and he is not picking up my phone so tell me what should i do now, pls help me .
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          D
                          Dr. P.K. Sishodiya
                          from Pune, Maharashtra
                          Dec 16, 2008
                          Resolved
                          Report
                          Copy
                          Resolved

                          Dear Sir,

                          I wish to state that I had purchased a Indica DLG Turbo car registration No. UP 16P 5037 on 2nd March, 2007 and had it insured with M/s Reliance General Insurance Company. I was issued the Cover Note No. 1551122 dated 02/03/2007 by the Agency with code No. 292201. I had also paid a sum of Rs. 15834.00 (Fifteen Thousand Eight Hundred Thirty four Only) as premium for the insurance to the agent of the agency in cash. Unfortunately, my car met with an accident before I could receive the insurance policy. The repairs of the car was carried out at M/s Sreenath Motors, Gaziabad, an authorized dealer for Tata Motors. Subsequently, a claim was sent to the Claim Office of M/s Reliance General Insurance Company, Nehru Place, Delhi on 1st June, 2007. The claim no. is[protected] for Rs. 12180.00 (Twelve Thousand One Hundred Eighty Only). While I was being assured of processing the claim, the claim was not processed on one pretext or other despite my numerous phone calls and number of personal visits to their claim office at Nehru Place and meetings with the officials. To my utter surprise, I was informed that my claim can not be processed as the premium against Cover Note No. 1551122 issued to me has not been deposited by the concerned agent. I was asked to contact the Branch Office for further action.

                          The whole incident reflects very poorly on M/s Reliance General Insurance Company as it took more than seven months to inform me that my claim can not be processed because agent failed to deposit the premium. This also tantamount to cheating the customer as there has to be connivance of the company employees in this fraud being perpatrated by the company on the customers.I also wonder, why it took more than seven months for Claim Department to find out that the premium has not been deposited against the cover note issued by the agent and why suitable action was not initiated by the company against the agency and the agent when the facts became known. Expectedly my letter to the Branch office with copy to Head office and Claim office illicited no responsince January, 2008. My repeated attempts to contact the Branch ofice in Okhla have failed.

                          Dr. P. K Sishodiya
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          PLEASE INFORM THE STATUS OF PERSONAL ACCIDENT CLAIM FOR OWNER DRIVER
                          UNDER POLICY NO : [protected] FROM 08.12.2006 TO 07.12.2007
                          FOR RS. TWO LACS : INSURED : MOHIT GULATI ( owner driver)

                          R K TIWARI
                          ADVOCATE
                          e mail : [protected]@gmail.com
                          Dear Concern Person,

                          I am totally fed up with Reliance General Insurance i.e their office at plot no 60, Okhla Ph-3, New Delhi.As despite of numerous phone calls and visits reliance officials i.e Mr Javed Ahmed, Mr Pankaj Gupta, Mr Sumit, all of them are making fools of their clients.They are not responding to the person who is sitting at their reception.I trying to get some information about my claim but all of the three above mentioned persons are keep on stretching the said matter on the ground reason that they are waiting for the download of data through Internet for more than 8 working days.What's that man are they thinking themselves as Big Boss of Relaince or they are thinking themselves as Mr Anil Ambani.Any way My point is that these kind o[censored]nprofessional people are fadding the image of Relaince and as per my understanding the management should take necessary action towards them.

                          Deepak
                          CA, LLB, MCA
                          As per my understanding these official i.e Mr Javed, Mr Pankaj Gupta, Mr Sumit at Okhla -Ph- 3 new delhi office should undergo the training session regarding the customer management.This is not an acceptable way through which they are treating their customers.All of them are not picking their respective company provided phone no i.e [protected] & [protected]. My claim is already settled but what I need is only the detail of the same which they are not providing.So, here I would like to say that the management should take necessary precautions for these kind of officials.

                          Deepak
                          CA, LLB, MCA, M.Com
                          [protected]
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                          From: Deepak Negi <deepak.[protected]@icicilombard.com> ▼ 23 Mar 09 01:29 PM Previous Mail | Next Mail

                          To: bs.[protected]@rediffmail.com, upnl.[protected]@rediffmail.com, [protected]@yahoo.co.in
                          Subject: Fw: Some Important Telephone numbers ▼






                          

                          खास उपयोगी नंबर आप सभी के लिए
                          विमान सेवाएं
                          Indian Airlines[protected]
                          Jet Airways[protected]
                          SpiceJet[protected]
                          Air India[protected]
                          KingFisher[protected]
                          बैंक

                          ABN AMRO[protected]
                          Canara Bank[protected]
                          Citibank[protected]
                          Corporatin Bank[protected]
                          Development Credit Bank[protected]
                          HDFC Bank[protected]
                          ICICI Bank[protected]
                          ICICI Bank NRI[protected]
                          IDBI Bank[protected]
                          Indian Bank[protected]
                          ING Vysya[protected]
                          Kotak Mahindra Bank[protected]
                          Lord Krishna Bank[protected]
                          Punjab National Bank[protected]
                          State Bank of India[protected]
                          Syndicate Bank[protected]
                          ऑटोमोबाइल
                          Mahindra Scorpio[protected]
                          Maruti[protected]
                          Tata Motors[protected]
                          Windshield Experts[protected]
                          कंप्‍यूटर्स एवं आईटी
                          Adrenalin[protected]
                          AMD[protected]
                          Apple Computers[protected]
                          Canon[protected]
                          Cisco Systems[protected]
                          Compaq - HP[protected]
                          Data One Broadband[protected]
                          Dell[protected]
                          Epson[protected]
                          eSys[protected]
                          Genesis Tally Academy[protected]
                          HCL[protected]
                          IBM[protected]
                          Lexmark[protected]
                          Marshal's Point[protected]
                          Microsoft[protected]
                          Microsoft Virus Update[protected]
                          Seagate[protected]
                          Symantec[protected]
                          TVS Electronics[protected]
                          WeP Peripherals[protected]
                          Wipro[protected]
                          xerox[protected]
                          Zenith[protected]
                          रेलवे
                          Indian Railway General Enquiry 131
                          Indian Railway Central Enquiry 131
                          Indian Railway Reservation 131
                          Indian Railway Railway Reservation Enquiry 1345, 1335, 1330
                          Indian Railway Centralised Railway Enquiry 1330/1/2/3/4/5/6/7/8/9
                          कुरियर्स एवं पैर्क्‍स व मूवर्स
                          ABT Courier[protected]
                          AFL Wizz[protected]
                          Agarwal Packers & Movers[protected] Associated Packers P Ltd - 1800
                          21 4560 DHL[protected] FedEx[protected] Goel Packers & Movers -
                          [protected] UPS[protected]
                          होम अप्‍लायंसेस

                          Aiwa/Sony[protected]
                          Anchor Switches[protected]
                          Blue Star[protected]
                          Bose Audio[protected]
                          Bru Coffee Vending Machines[protected]
                          Daikin Air Conditioners[protected]
                          DishTV[protected]
                          Faber Chimneys[protected]
                          Godrej[protected]
                          Grundfos Pumps[protected]
                          LG[protected]
                          Philips[protected]
                          Samsung[protected]
                          Sanyo[protected]
                          Voltas[protected]
                          WorldSpace Satellite Radio[protected]
                          निवेश और वित्‍त
                          CAMS[protected]
                          Chola Mutual Fund[protected]
                          Easy IPO's[protected]
                          Fidelity Investments[protected]
                          Franklin Templeton Fund[protected]
                          J M Morgan Stanley - 1800 22
                          0004 Kotak Mutual Fund[protected]
                          LIC Housing Finance[protected]
                          SBI Mutual Fund[protected]
                          Sharekhan[protected]
                          Tata Mutual Fund[protected]
                          ट्रावेल

                          Club Mahindra Holidays[protected]
                          Cox & Kings[protected]
                          God TV Tours[protected]
                          Kerala Tourism[protected]
                          Kumarakom Lake Resort[protected]
                          Raj Travels & Tours[protected]
                          Sita Tours[protected]
                          SOTC Tours[protected]
                          हैल्‍थकेयर
                          Best on Health[protected]
                          Dr Batras[protected]
                          GlaxoSmithKline[protected]
                          Johnson & Johnson[protected]
                          Kaya Skin Clinic[protected]
                          LifeCell[protected]
                          Manmar Technologies[protected]
                          Pfizer[protected]
                          Roche Accu-Chek[protected]
                          Rudraksha[protected]
                          Varilux Lenses[protected]
                          VLCC[protected]
                          बीमा

                          AMP Sanmar[protected]
                          Aviva[protected]
                          Bajaj Allianz[protected]
                          Chola MS General Insurance[protected]
                          HDFC Standard Life - 1800 227
                          227 LIC[protected]
                          Max New York Life[protected]
                          Royal Sundaram[protected]
                          SBI Life Insurance[protected]
                          होटल रिजर्वेशन
                          GRT Grand[protected]
                          InterContinental Hotels Group[protected]
                          Marriott[protected]
                          Sarovar Park Plaza[protected]
                          Taj Holidays[protected]
                          टेलीशॉपिंग
                          Asian Sky Shop[protected]
                          Jaipan Teleshoppe[protected]
                          Tele Brands[protected]
                          VMI Teleshopping[protected]
                          WWS Teleshopping[protected]
                          अन्‍य

                          Domino's Pizza[protected]
                          Cell Phones
                          BenQ[protected]
                          Bird CellPhones[protected]
                          Motorola MotoAssist[protected]
                          Nokia[protected]
                          Sony Ericsson[protected]

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                          The company officaials beg the insurance and failf to full fill their commitments and ignore the calls or keepon giving excuses. Highly enefficient and unprofessional staff and amnagement. They should leave the market if they are unable to function and save the confidence of remaining confidence of the market

                          Reliance General Insurance — Non receipt of claim for last 60 days

                          Sir
                          I had met with a car accident on 20 Dec 09 where my car was damaged but no injuries were received by my family. I had insurance from Reliance General insurance and my policy no is [protected] and my claim no is [protected]. I was made to believe that the claim will take one week to process after it has been received by their HQ. The status of the report as on date is showing is under process. The reps at companies toll free number do not divulge anythinfg further. The telephone no of claim department given by Mr Anil Chandani senior executive at toll free no is un responsive.
                          May I request you to kindly intervene

                          Reliance General Insurance — non receipt of claim amount

                          I brought a reliance general insurance policy last year on oct 14 for my hyundai santro car bearing cover note no[protected] .At the time of taking the policy they told me there will be cash less facility.I registered a claim on 1st july 2010 at with the claim no [protected], and to my surprise the surveyor told me that cash less facility will be provided only if the claim amount exceeds 20000. however the total billed amount was 16000 + relaince told me that 8300 amount is passed and will be sent to you through a draft. till now I have not recieved even a letter from the reliance let alone the draft.

                          I am continuously writing mails to relaince general insurance even they gave me an service request no 01346370 but the request is still pending. if I try to check the statuis of my claim on the website it says claim 100% completed. kindly intervene and resolve the issue.


                          Regards
                          Rajiv Kumar
                          [protected]
                          Dear Sir,
                          My Vehicle Maruti 800 Ex Model 2001 holder name Hemlata Sharma got damaged i.e accident on 1st Nov 2010 in Basantpur 45 km alway from Shimla, and Mr Arora Asociates was deputed . I had submitted all the documents as desired also the consent. The vehicle insured value was 40000 and as per Arora Associates only 25000 Rs consent on 100 Rs stamp pad i had send in November itself.
                          Kindly look into the matter and hope the matter will be resolved soon.
                          Relaince company is known for its very excellent customer service and i hope the same will be the case with me.
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                            S
                            Salim Shaikh
                            from Mumbai, Maharashtra
                            Dec 7, 2008
                            Report
                            Copy

                            I Shaikh Salim would like to cancel my Medical insurance Policy whose Certificate No is [protected] and the Master Policy No is 1304MST08 which stand in the name of myself Shaikh Salim and Farzana S Shaikh of Rs 9750 and my request no of the Call Centre is 438551, i am doing so bcoz the things which were told to me at the time of buying the policy is not the same when i received the premium policy, so please do the needful in cancelling my Policy as i have given all the details required to you and reimbursed the money which i have paid to you as soon as possible.I have written you mail twice but yet not received any mails from you regarding the cancellation of policy and the reimbursement of money for the same, I have been talking regurlary to the Custome care of your company but of no use, they are only giving assurance that it will be refunded, but it has been over six months now, and i think some legal actions should be taken against your company, i am writing this mail so that it can be sorted out please reply via email to sort out the issue i will be awaiting for your reply for the next seven days after that i will strictly take some legal action on your company for the same.
                            Dear Sir/Madam

                            Master policy no-1304MST01
                            Certificate No GP[protected]

                            I have taken RGI through Abn Amro credit card and paid full amount in advance for two years. Now I want to cancel the policy. RGI and Abn Amro passes responsibility to each other. Pl settle the issue and refund the balance amount

                            Rajul Pandit
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                              P
                              Prateek Jain
                              from Khalilabad, Uttar Pradesh
                              Nov 27, 2008
                              Resolved
                              Report
                              Copy
                              Resolved

                              Dear Sir / Madam,
                              I am writing on behalf of my company mentioned below, this is in context to our general insurance policy no. [protected]. Area office and code is 1903 from Reliance general insurance dated 21.02.07. The coverage is as under
                              Building : Rs 35, 00, 000.00 (Thirty five lacs)
                              Stock : Rs 35, 00, 000.00 (Thirty five lacs)
                              Plant & Machinery Various : Rs 80, 00, 000.00 (Eighty lacs)
                              The total claim filed is Rs. Rs 3539319.00


                              Sir / Madam, there was a fire accident in our factory on 06/04/07 midnight, and the claim is still to be reimbursed after several meetings and discussions.

                              It has been a very long period of 1 year and 7 months since we are expecting this claim to be settled.

                              Since the time of this mis-happening there had been innumerable meeting and discussions made with the appointed charted accountant and surveyor of Insurance Company at Agra, besides twice we had been to Lucknow ( regional office of Insurance Company) for similar discussions where we have shown original copy of documents as well.

                              The last communication we have received from Insurance Company’s Lucknow office was in the month of April 2008 asking for documents which were already submitted, in reply we have sent them all the acknowledgments we have of submitting these documents, after that there is no communication. In the month of June 08 we have again sent a letter from our lawyer side, against which there was no reply either.


                              So far we have no intimation about the status of the claim, whether it will be paid or not and also there is no reply in terms of what amount will be payable against this claim.
                              Insurance company is intentionally lingering the case to avoid payment of claim, they are asking for already submitted documents again and again just to delay to process, and we have acknowledgements of submission of these documents duly signed by the appointed surveyor. All the required documents were submitted as and when demanded.

                              Since the time of this incident we are going through a worst phase of life, we are extremely short of capital because of which we are loosing business every month.


                              Seeking Valued help and co-operation.
                              Please help us in this regard.


                              Best Regards!
                              Prateik Kumar Jain.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              my clame no- [protected] hi. my oreganal bill is Rs- 2838/-& bill no is - 1757.date is 6/04/2009 hi
                              my cheque jo insorance se meli hi wo only Rs-1220/- jo ki cheque no is 156061 date is 30/03/2009
                              ki hi .plz detale me. hamare saat naaya karane ki kirpa kare
                              vahical :tvs star sports

                              v no:up78/bp/1962
                              ramji tewari
                              158 l i g barra -7
                              kanpur
                              i am realiance health wise policy holder since 3 years.My present policy number is[protected] valid upto 8/07/2010.My spouse Sangeeta Chaudhaudhary who is also under coverage.Suffer some problem under list of hospitals 'MOTHER EYE CARE & LASER CENTRE GOMTI NAGAR Lucknow uttar pradesh had sent relivant papers to TPA mediassist banglore office by fax on 19/08/2009 at about 15:30 hrs.Sorry to inform you that no reply/response/message recieved from there end, as it is cashless.
                              Kindly look into my matter and do your earliest to save your reputation and reply by me on phone no [protected]/[protected] or email.

                              Reliance General Insurance Company — unsettled claim from past 4 months

                              I am your custmer for last couple of yrs.Last feb i filed claim no [protected],i have been visiting your suggested workshop regularly.But the work is for from satisfaction and the claim remains unsettled as yet.Due to which ifeel compelled to break away from you.Therefore i have no option other than approaching the consumer court.
                              Hi,

                              This is Meena Aggarwal. Anyone can contact me for settle your Fire / Motor/ Marine Insurance claim cases.

                              Email me :- [protected]@gmail.com

                              I am here to help you out...

                              Thanks
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                                D
                                DEEPAK AGARWAL
                                from Karhal, Uttar Pradesh
                                Nov 25, 2008
                                Resolved
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                                Resolved

                                dear sir/medom
                                my name is deepak agarwal i went to reliance general insurance in bareilly on 01/09/2008 for taking agency. There Mr. Yogendra kumar (cso) tells me that yoir e-code will first come wiyh in 2 or 3 days he gave me the code in 10 days the code is 559215 which is not working properly in "www.agentcom.in" so i am very confused & he is not giving my policies at given time...
                                so i am very puzzled...
                                please solve my problem...
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                My parents have a reliance general insurance mediclaim policy no [protected], cert no. [protected], MA ID no [protected]. My father Sh S R Sharma has to undergo catract operation. I have contacted mirchia hospital Chandigarh for cash less operation. Doctor faxed on dated 13/11/08 to medi assist India pvt ltd, but there is no response till date. During this period I have complained to rel gen ins comp no 366499 dated 15/11/08 and tried to contact medi assist office hundereds of time but they don’t pick the fone. Where as company says to tackle claims within 24 hrs. I am very much fed up with this policy and I suggest all to don’t get this policy in future.
                                Please help me to sort out this.
                                I am a health wise policyholder of Reliance General Insurance and my policy number is[protected] as per the guidelines of the policy it is a cashless policy. I have admitted my son Parth Negi who is just 13 month old in Jaipur Golden Hospital, Delhi in emergency condition on[protected] . Parth was suffering from Diaorrhoea & infection. On[protected] the hospital has forwarded the request for the approval for the cashless hospitalisation. Your organisation has required some further information which was duly forwarded to your organisation in due time, in spite of the information required by your organisation was not forwarded to the hospital in letter form and the same was forwarded to the hospital after my repeated request to your customer care numbers. I was very much surprised that inspit of repeated request to your office by me and by the hospital your office has not given approval for the cashless hospitalisation.

                                On[protected] my son was discharged by the hospital at 1.29 PM but your organisation has not sent the approval required by the hospital. Again I have requested to your office for the approval but the person on the phone has not given any attention to my request and the person on the phone has disconnected the phone 2-3times, I have all the details of the call made to your office with me in my mobile bills. The hospital has sent all the bill and discharge details of my son to your office and requested for the early action at your end as me and my 13 month old son was waiting for the necessary approval from your office as my son has already discharged from the hospital. But your office has deliberately passing the time and asked for the unnecessary details of medicine used. On[protected] the hospital has informed me that your office has rejected the cashless claim without specifying the reason for the same. Sir I was very much shocked to see such a irresponsible behaviour from your organisation and the same is completely against the term offered to us. It was really a terrible experience when I waited with my ill son for 6-8 hours for the approval from your office after my son’s discharge from the hospital.

                                You are requested to kindlt look into the matter and make the claim as cashless the hospital is ready to refund my payment in cash is they received the approval from the Medi Assist India Pvt. Ltd.
                                I am a health wise policyholder of Reliance General Insurance and my policy number is[protected] as per the guidelines of the policy it is a cashless policy. I have admitted my son Parth Negi who is just 13 month old in Jaipur Golden Hospital, Delhi in emergency condition on[protected] . Parth was suffering from Diaorrhoea & infection. On[protected] the hospital has forwarded the request for the approval for the cashless hospitalisation. Medi Assit India Pvt. Ltd. required some further information which was duly forwarded in due time, in spite of the information required by Medi Assist was not forwarded to the hospital in letter form and the same was forwarded to the hospital after my repeated request to Medi Assist customer care numbers. I was very much surprised that inspit of repeated request to Medi Assist India office by me and by the hospital your office has not given approval for the cashless hospitalisation.

                                On[protected] my son was discharged by the hospital at 1.29 PM but the Medi Assist India has not sent the approval required by the hospital. Again I have requested to the Medi Assist India for the approval but the person on the phone has not given any attention to my request and the person on the phone has disconnected the phone 2-3times. The hospital has sent all the bill and discharge details of my son to the Medi Assist India and requested for the early action at your end as me and my 13 month old son was waiting for the necessary approval from the Medi Assist India, as my son has already discharged from the hospital. But the Medi Assist India office has deliberately passing the time and asked for the unnecessary details of medicine used. On[protected] the hospital has informed me that the Medi Assist India has rejected the cashless claim without specifying the reason for the same. Sir I was very much shocked to see such a irresponsible behaviour from the Medi Assist India . It was really a terrible experience when I waited with my ill son for 6-8 hours for the approval from your office after my son’s discharge from the hospital.

                                Sir/ Madum you are kindly requested to look into the matter and make my claim as cash less as the hospital is ready to refund the payment made if they received the the approval from Medi Assist India.
                                I am take a health policy from Reliance General, borivali office.
                                Receive my policy on 8th November, 08 without any supporting paper & ID Card.
                                several time I am requesting at Reliance & Mediassit office, regularly Complaining through EMail.
                                But I am not yet receive any response from reliance & Mediassit.Even they don't have courtsey to even acknowledge my complaint

                                Regards
                                Sanjib Paul
                                Policy No-[protected]
                                Dear Sir/Madam, I am a regular customer of Reliance General Insurance as my two Ford Fiesta cars are insured with u from the date of purchase.
                                On 26/04/09 my car UA06E/8283 met an accident and had some major damages. I sent my car for repair to Pacific Ford, Bareilly on 30/04/09 but i m sorry to inform tht inspite of being full insured all the damages has not been taken care by your surveyer Mr. Ravindar.
                                Moreover when I had telephonic conversation with Mr. Ravindar regarding the matter he was very rude and irrational with me.
                                Kindly notice, this is highly unproffesional from your side and for good relationship in the future plz look into this matter.

                                Your Fiathfully
                                Shravan Kumar Goyal
                                +91 [protected]
                                Rudrapur
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                                  R
                                  R.K.Shrivastava
                                  from Meerut, Uttar Pradesh
                                  Nov 22, 2008
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                                  Cheque no. 280193 of icicibank account at meerut branch cleared on 30th October 2007 in favour of Reliance General Insurance collected by your agent at meerut for insurance of my flat no. 82 pocket 3 sector 82 kendriya vihar colony noida ...unfortunately policy never received by me nor ur agent responding to any of the query.
                                  Sir,
                                  > >
                                  > >With due respect, I want to pay your attention towards my problem
                                  > >regarding the claim of my two wheelers. I Javed got insured my motorcycle
                                  > >(UP-14 AF-8297) in 21-8-06 I paid Rs.855/- cash premium to my advisor,
                                  > >Mr.Rajkumar Agarwal whose advisor code 285092. He gave me a cover note of
                                  > >this insurance. The cover note no was 576573, advisor Rajkumar Agarwal
                                  > >paid the cash amount of Rs.855/- to Mr.Varun Sharma (CSO) and CSO as present he is working as sales manger in Meerut branch paid to
                                  > >Sales manger Mr.Sapan Khara in Noida Branch of Reliance General Insurance
                                  > >Co.Ltd. Mr. Varun Sharma Deposited this amount in company through cheque
                                  > >of Rs. 855/- of Indian Bank Ch.No.350661, dt. 21-8-06, this is the third
                                  > >party cheque. After that I had received my policy bond also whose no is
                                  > >[protected].
                                  > >On 6-6-07, I intimate the company about the accident of of my motorcycle
                                  > >(UP-14 AF-8297). In this accident, I injured majorely, so I could not
                                  >take
                                  > >steps against my claim after get few recovery on November I deposited
                                  > >claim documents in company but I could not get the claim due to the
                                  >bounce
                                  > >of Cheque no. 350661 deposited by Sales Manger or Company Sales officer
                                  > >and I am anable to get the claim till date.
                                  > >I am really fed up about the claim processing of your company. My lawyer
                                  > >suggested me to file the matter in court. Please take the necessary steps
                                  > >on my claim on priority basis otherwise my lawyer take action.
                                  > >
                                  > >
                                  > >Thanks
                                  > >
                                  > >
                                  > >Javed
                                  > >[protected]
                                  i would like to bring your attention towards the non reception of my
                                  >client policy. I lovey agarwal advisor of your company, my code 531334 has
                                  >paid the cash payment for my Client polices. But my 20 Apx polices are
                                  >pending till now. Although i have paid the cash payment even
                                  >Mr.Sikendra(SM) of RGIC and Mr.Shailendra(CSO) of RGIC has not issued the
                                  >policies. I want to make a omplaint regarding these 20 apx.policies or not
                                  >follow my problem by sm . Please look into the matter as I am answerable
                                  >to these 20 policy holders, and i want to remain the goodwill of RGIC as
                                  >previous in the mind of elients.
                                  > >
                                  > >I am responsable for any time of accident of these 20apx policy.
                                  > >
                                  > >Sir, pls send an acknowledgement mail. I Hope for a soon response.
                                  > >
                                  > >I am sending u a attchement file of pending policy.
                                  > >
                                  > >thanks
                                  > >
                                  > >Lovey agarwal
                                  > >[protected]
                                  > >Code 531334
                                  I HAVE NOT RECEIVED MY GENERAL INSURENCE KIT STILL
                                  i have not recieved my car insurance. i made the payment last 3weeks back still iam not recieved the policy
                                  plz urgent policy c no[protected]
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                                    S
                                    Saurabh Virmani
                                    from Pune, Maharashtra
                                    Nov 14, 2008
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                                    Cover Note No:[protected]



                                    I was having a car No. PB10AB-5317, (Maruti 800- White Colour) owner name, Mr. Nirmal Singh, my uncle which has been stolen. ALL the necessary

                                    Documents are submitted by me (F.I.R & also Final report ), but still I have not got the cheque.



                                    When I Have contacted your customer care deptt. I got to know that the case is closed. As car is sold to Saurabh Virmani. (Remarks)



                                    Can’t you people see the F.I.R, and also the Third party investigation (Royal Associate- Kurukshetra) report?



                                    Kindly do the needful on ASAP basis

                                    As this is not acceptable at all.



                                    You People are their for us or making us Fool.

                                    Saurabh Virmani
                                    0-[protected]

                                    ALL GENERAL INSURANCE COMPANIES — MOTOR THIRD PARTY WITH THEFT COVER

                                    Generally two tye of motor policies are offierred by all the general insurance compnaies
                                    1. Package Policies i.e. Full Cover
                                    2. Liability Policies i.e. T.P. only or Act Policies

                                    In many cases the Insured is not interested in Full Cover but want to cover the risk of
                                    Theft along with Liability Policies....

                                    Though this type of facility is available and Tariff and IRDA also permits,
                                    the insured is depreived of this facility ..

                                    What Insured can do if he want this type of policy.....

                                    Asgari
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                                      A
                                      AMBRISH NIGAM
                                      from Hyderabad, Telangana
                                      Nov 3, 2008
                                      Resolved
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                                      Resolved

                                      Dear Sir,

                                      SAME POLICY NO.[protected]RELIANCE HEALTHWISE POLICY)

                                      ALLOTT 1 - myself - AMBRISH NIGAM (POLICY SCHEDULE)
                                      address C-1, SECTOR - H, ALIGANJ, LUCKNOW-226024

                                      2 Mr. Vedh Prakash Gupta
                                      address 566, gali no. 6, ambedkar nagar, khadar, haiderpur, new delhi 0- 110088

                                      I would have never bothered if I had not gone for renewal ( this is precisely happening in most of the cases, most policy holders are not renewing the policies, or switching to a differenet company, or agency, thanks to poor laws and COMPLETE CHAOS in such mismanaged (mis regulated insurance business)

                                      what if i need emergency medical, what if i had short of cash. its been a case of complete cheating and fraud.

                                      I don't know how many such cases would be having the same policy number in 10-15 different cities. where all service tax gone, how much money was collected by selling such policies and how many has actually went to the books of accounts.

                                      what if i had not gone for renewal or say, I would have switch to a different Insurance company.

                                      such cases of TAX and Income Evasion. would have never reported to any one.

                                      Moreover, I send for my claim to their local representative, (it was a case of Dental treatment of my daughter who met with a road accident, it was a marginal amount of Rs. 1800/-. their local representative turned it down, stating it was Dental surgery and not covered, they even lost my papers. I don't have any receiving so i can not make any claim and i don't bother about either.

                                      THERE MGHT BE HELL NO. OF CASES, WHERE INSURANCE COMPANIES ARE CHEATING TO THEIR CLIENTS, SPECIALLY IN NON LIFE BUSINESS WHERE THE POLICY EXPIRES AFTER 365 DAYS.

                                      The same thing happen with AIG in US, most indian companies (non life insurance companies) are following those foot prints.

                                      Kindly report if any fraud of such nature you find anywhere.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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