[Resolved]  Reliance GSM Mobile — DEACTIVATION OF SERVICE

Address:

Mumbai City, Maharashtra

Dear Team,

As i am a very old customer of Reliance since 2004, I just want to bring your notice some points regarding ur service that on 8 APRIL,2011, i have called ur customer care executive MR. SHIRISH,
around 09:00A.M to Deactivate my auto renewal internet subscription,and as per his statement that service has been deactivated w.e.f. .
But the problem was not solved.instead of that he has deactivated sum value added pack,which i dnt have any since last sum months.
Today on 11 Apr,11, i got a msg from you that the service has been autorenewed for internet subscription.
wat is this.?And when i called 2-3 times ur HELP LINE NO-*333, they are telling there is a system problem till now.
I know its a gud co. but this time experience was very bad while dealing with ur Executive, specially on 08 apr,11..As i had a belief that once instructions are given , they will be completed, but this it doesn't happen.
so i request you to please help me out and refund my deducted amt to my a/c w.e.f.
HOPE YOU WILL TAKE APPROPROATE ACTION.


REGARDS
Savita singh
[protected]
MUMBAI.