[Resolved] Reliance Life Insurance Company — RLIC/ CASH FLOW PLAN- SPECIAL Complaints - my RLIC Cash Flow Plan bond paper, medical cashless card & 22" lcd tv as gift | |||
RLIC/ CASH FLOW PLAN- SPECIAL Complaints - my RLIC Cash Flow Plan bond paper, medical cashless card & 22" lcd tv as gift View all RLIC/ CASH FLOW PLAN- SPECIAL complaints RLIC/ CASH FLOW PLAN- SPECIAL my RLIC Cash Flow Plan bond paper, medical cashless card & 22" lcd tv as gift Dear Raj Khurana, On your suggestion, I have taken a policy of Reliance Life Insurance as Cash Flow Plan on your suggestion only because you told me about youself that you are senior sales manager of Reliance Life Insurance Company mob no: +91-[protected] and your Emp id: E05522. More than 10 times you have talked to me on phone and forced me to buy this policy because a lot of my requirement fullfill in this policy as you told: Plan: Cash Flow Plan (Special Company offer for me offers additional bonus, medical benefits- cashless card and Sure 22" lcd tv as gift) Premium yearly: 20,000 Sum Assured: 290000 Policy term: 7 years Fixed Money back: first on after 4th year and next after 3years. Additional Bonus: minimum 6% Maturity terms: minimum after 7 years Medical benefits-Cashless card- (7)whole family blood relation- 290000 each Gift: 22" lcd tv as gift I have purchased this policy on the suggestion of RLIC SSM Mr. Raj Kumar Khurana on dated 27.12.2010 by paying the cheque of dated 30.12.2010 and filled & signed application form to Mr. Kaushal Collection man of RLIC working under Raj Khurana. My Policy Commenced on dated 31.12.2010 as policy No: 18315005. I have always talked to Mr. Khurana regarding my policy bond paper, cashless card and my gift about 125 + times. Mr. Khurana ensured me frequently that Welcome Team from RLIC comes to your door and give your Policy bond paper, cashless card and Double door Refrigerator as gift till 2-3 Feb by evening any how. But till today i have not get any bond paper, cashless card and my gift. I have also lodge the complaint in Reliance Life Insurance Company (complaint ID [protected]/1) submit a complaint regarding my bond paper. i don't know nothing more about Raj Khurana that he is really RLIC employee or third party, but he told me always that i am RLIC Sales manager on RLIC payroll. From 22th Dec 2010 to 25th Jan 2011, i got a lot of call from Reliance people from reliance land line number about purchase policy, medical investigation, personal, family details investigation, acknowledged about my gift id regarding my policy plan. So requesting you to Mr. khurana that if all thing suggested by you is correct regarding plan offered to me then please give me all these three things any how by Saturday 12th Feb 2011 as you told me on mobile conversation today. I am so worried about your response behaviour on phone, In my 100 calls you respond only 15 calls. Why you doing this? If your suggested things not will true, then i will take take a strong legal action against you. You have to pay my things or returned my full premium amount from your pocket. I know only you, thats why. I have taken this policy due to along with that plan company provides me whole family medical cashless card and sured gift and money back policy as per your statement. Please do the needfull about my mail asap from your sites. For ref please please go through the illustration send by you in previous mail. I hope till today that you are right, if i found its fraud then you are responsible for your fraudness. Policy suggested by: RAJ KUMAR KHURANA Senior sales Manager, Reliance Life Insurance Company Rohini, Narela, & Gurgaon Office +91-[protected] Regards Surendra kumar sinha mob no [protected] Policy no. 18315005 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Subject: Cancellation of Policy Number: 19422014 due to misguide by insurance advisor.
Dear Sir,
I have taken a policy of Reliance Life Insurance as Cash Flow Plan 20000 P.A by Insurance Advisor through promotional call, they offered so many things and benefits with this policy, they offered gift LCD T.V, after 45 days you able to take 80% advance in form of loan without interest of sum assured value and 5 members of mediclaim in family member, Policy period is 22 years whereas it should have been 7 years only.
After several reminders to Agent and customer care of reliance life Insurance, But we have not received my Policy Document, After than we have come to know with reliable sources that all these things are fake, we went to nearest branch office with my colleagues 5 members who also took the same policy, we all together registered a cancellation request. All o[censored]s they received their respective Amount in his A/c within 15 days, but I didn’t receive my Amount due to my request of cancellatiodidn't’t approved as confirmed by customer care.
Sir, i am not understood, we all 6 member took the policy and cancellation request registired togather, they got thier money on specific frame time, but i dint recive money due to canceltion request not accepted only single me out of six members, really it shocked me, feedback received from customer care as your free look period is gone, but several times i remind to customer care and agent and always they told me that your documents will be reach in this week...next week...but yet now we have not received any bond paper.
Finally iam force to wrote you that sir plz do something and rembuirse my amount at earliest
Again I request you, plz grant my cancellation request as we didn’t receive any Policy/Bond paper yet now.
Agency Name- SHM PVT LTD, Najafgarh, New Delhi
Agent Group – Mr.Rahul Saxena & Mr.Kamal Kant & Mr.Sumit may be fake name
Please reimburse my policy premium at earliest.
Thank you for your timely consideration in this matter as always expect to relince group.
Sincerely,
Dinesh Sharma
H.No-1240/B-10, Gali No-10, Govind Puri, Kalkajee New Delhi-110019
Mob-[protected]
Dear Sir,
I have taken a policy of Reliance Life Insurance as Cash Flow Plan 20000 P.A by Insurance Advisor through promotional call, they offered so many things and benefits with this policy, they offered gift LCD T.V, after 45 days you able to take 80% advance in form of loan without interest of sum assured value and 5 members of mediclaim in family member, Policy period is 22 years whereas it should have been 7 years only.
After several reminders to Agent and customer care of reliance life Insurance, But we have not received my Policy Document, After than we have come to know with reliable sources that all these things are fake, we went to nearest branch office with my colleagues 5 members who also took the same policy, we all together registered a cancellation request. All o[censored]s they received their respective Amount in his A/c within 15 days, but I didn’t receive my Amount due to my request of cancellatiodidn't’t approved as confirmed by customer care.
Sir, i am not understood, we all 6 member took the policy and cancellation request registired togather, they got thier money on specific frame time, but i dint recive money due to canceltion request not accepted only single me out of six members, really it shocked me, feedback received from customer care as your free look period is gone, but several times i remind to customer care and agent and always they told me that your documents will be reach in this week...next week...but yet now we have not received any bond paper.
Finally iam force to wrote you that sir plz do something and rembuirse my amount at earliest
Again I request you, plz grant my cancellation request as we didn’t receive any Policy/Bond paper yet now.
Agency Name- SHM PVT LTD, Najafgarh, New Delhi
Agent Group – Mr.Rahul Saxena & Mr.Kamal Kant & Mr.Sumit may be fake name
Please reimburse my policy premium at earliest.
Thank you for your timely consideration in this matter as always expect to relince group.
Sincerely,
Dinesh Sharma
H.No-1240/B-10, Gali No-10, Govind Puri, Kalkajee New Delhi-110019
Mob-[protected]
refund amount one lacks fifty tousand
I have received two policy with wrongful information.policy/contract no[protected]&18667187, client I.D no[protected]. please taken action. p.r.shuklaCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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We are sorry to hear your experience. We have taken a note of your issue. Our Customer Care team will get in touch with you shortly. If you have any further query, please feel free to write in to us at [protected]@relianceada.com with the details of your policy
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