[Resolved]  Reliance Netconnect — Customer Care- A Harassment Center

my name is mukesh kumar pandey residing at QT No. C-4, DAD Accomodation Gobind Nagar ambala Cantt. My Phone No. was[protected], I had a post paid connention of Tarrif plan WPUNLTD 525 for the last 4 years and I had deposited my Hand Set No. R LGFW [protected] to Goyal Telecom services Ambala Cantt on[protected] and I had deposited my all dues on[protected]. I had been told that my security money will be refunded within 2 months of disconnection of service vide request No.[protected] but despite several reqest and mental harrasment, my security money has yet not been paid to me . it is very sad that i had been a premiur costomer of reliances even though my mental harrasment is unworthy. If such is the case no body will have faith in your service.

Dear Sir,

I am annoyed about statement of coustomer care executive . always their statement is differ . which does annoyed the coustomer. and senior also included in this matter. they are doing like govt jobs. they are not giving any complaint no. and mostly person have lack of knowledge of software. I think all are corrupted person in recuritment of reliance mobile.

Hello Sir,
This is Dinesh from Delhi and my mobile number is [protected]. I am afraid to say that day to day 5 Rs. is deducting by the Reliance and there is no any services are activated in my number. i am tired to say to customer care that please to solve this problem . That is why i want to say you sir please solve this problem.
It is my complaint as well as request.

my no [protected]

mera mobile gum ho gaya hai or mer nam pe koi bill ka pending amunt pendig dikhaya hai or dhili se call ata hai or pershan karte hai ki bill bahro roj pareshn karte hai mai baill bahre ne ko ready hu tabhi ye laok pareshan karte hai [protected] ye no se call atat hai

Sir recharged my phone with 105 rs on 7th jan 2010, I received the message, "recharge successful, special benefit will be credited in one hour", but i did not received any balance. I called several times customer care, they said to wait for 24 hrs. But after 24 hrs also i did not received any balance, again when i called customer care, then they said that i will not receive any balance... kindly look into the matter.
my cell number is [protected]
my e-mail id is [protected]@gmail.com

Dear Sale
With due to respect your Relience chapal chor company will be colsed if you not solve my problem
sale tower to ate he nahe h
your Jeja

Hi,
(complaint no[protected]
My number is [protected] and i am facing a lot o[censored]nspecified problems from reliance service.currently i am in mumbai on roaming and every day i am getting 4 to 5 fake call and vanishing my balance then i requested in call center (comp no[protected] about this call complain nothing got response.
But the surprise thing automatically 30 rs deducted on 26/01/2011 for Dialer tune activation.
But my Question is???
1.why everyday you sending false call if you know my number is in roaming??
2.why you deducted my balance if i didn't request for any .dialer tune ????
3.if you deducted my balance then dialer tune why not ringing and activated after launched complain in call center.

WHAT TYPE OF GAME PLAYING ALL CUSTOMER CARE REPRESENTIVE.
I THINK THEY FEEL ENJOY WHEN OUR BALNCE DEDUCT.


Please solve my problem either i will go for another subscriber.

To,
Responsible person of Reliance

This is to inform that this complaint is against one of the customer care executive named MR.SAURABH ( GURGAWON) of Reliance. After calling the toll free number *333. I have called from my number [protected] on dated 07.03.2011 and I have talked for approx 12minuts .He doesn't have any information regarding the number. He also asked to disconnect the call when asked for more options and questions.
He denied passing the call to team leader stating that any complaint can be lodged against her and that He is not going to help.
He was utterly disgusting, impolite, and unprofessional and manner less employee of reliance prepaid mobile that is making the standard of the service cheap and third grade.
If reliance wants to regain its status then they should avoid hiring people like this and if hired then should be fired immediately for the sake of customers who still try to believe that reliance is a good option for communication. He should apologize to the all the customers. I am sure the customers she has dealt so far with are unhappy.
Hope this issue will be taken seriously against MR .SAURABH (GURGAWON) as soon as possible and He should be thrown out or should apologize if reliance is not in position to hire a good standard of employees.
Reliance Communications Limited
Dhirubhai Ambani Knowledge City
Navi Mumbai 400709,
India.
Tel No: 3037 3333
Thanx * regards
MANOJ NEGI
[protected]
HARIDWAR
MANOJ.[protected]@LIVE.COM

RELIANCE MNP IS NOT SUCCESS.

Sir,
I am Lalita Bhagat, 170/1 Picnic garden Road Kolkata -700039, MAI TWO MONTH PAHALE APNE TATA MOBILE NO. KO RELIANCE CDMA MOBILE ME MNP KARWAYA THA, MOBILE NO. HAI-[protected] BUT FIFTEEN DAYS RELIANCE NO. WORK KIYA, FIFTEEN DAYS KA AFTER RELIANCE NO OFF HO GAYA, ABHI THREE MONTH HONE CHALA, MAINE BAR BAR DELAR, RETAILER, CUSTOMER CARE SABHI SE CONTACT KIYA, LEKIN ABHI TAK NO. CHALU NAHI HUYA, SABHI BOLTE HAI INTAZAR KARNE KA LIYAE, MAI KITANA INTZAR KARU, MERA SABHI CALL, BUSINESS CLOSED HO GAYA, MMAI KYA KARU.
email- singhww2gmail.com
alternate no-[protected]

Reliance is a dubba service. I am use mob no. [protected] Reliance CDMA. I am now doing Mobile Number Portability to Airtel. But Reliance is not releasing my no and when I am calling them again and again they are fooling me.

Sir

I have been using reliance connection for more than an year.
From the past few days, some balance gets deducted from my main account due to automatic activation of some services which your customer care executives say has been activated by me.Its happening over and over again and I am losing my money each time.
I am fed up of reliance. Kindly do the needful if customer satisfaction means anything to you.

Regards
Vivek Sachdeva
[protected]

sir/mam
mere no pe [protected] mai pichale 2 mahino se rim ke service se pareshan hu.prblm ye hai ki mere sim me sms pack 26 ka chal rha hai par ish mahine means august me mere account se 2 baar paise kate gye.maine baat k aap ke coustmer service pe unhone bola ki pahela wala jo paisa hai vo aap ko transfer ho chuka hai aap ke account me but mujhe koi paisa nahi mila hai mai ye baat un logo se bola par vo ish baat ko sunane ko raji nahi ho rhe.so maine aap se sampark kiya sayed aap meri help kar ske.mujhe aap se itni gujaris hai ki aap mujhe 15 se 25 tak ka account details bheje mere diye huye id par taki mai usko leke consumer court ja sku plz help me.

thanks
e-mail id :[protected]@yahoo.co.in
my name :-upendra
no.[protected]
add:-T-294 A/1 radhe gali...

sir/mam
Actually my sms pack is already activated in my M.No.[protected] since 4 month and every month money is deducting Rs.26 sms pack. but in this month of august sms pack is deducted twice and its action from rim side. I did if gave any request for sms pack from my side. I spoke rim costumer care he is stating that from my site request received, but I m already using sms pack and for every month money deducting then why should again I will give request. Finely I have a request for costumer care until costumer will not call n spoke with costumer people don’t activate any package. Plz send me my call details between 15 aug to 25 aug 2011.plz needful my request.

e-mail.id :[protected]@yahoo.co.in
my name :-Upendra
No.:-[protected]

reliance sucks...

my home phone num-[protected]
my phone was don't not work...
plz solved problem...

AUTOMATIC BALANCE DEDUCTED UNUSAUL REASON FROM MY ACCOUNTS,
YESTERDAY IN NIGHT IHV RECHAGRE MY ACCUNT BY RS 30 & GETTING BAL. OF RS 24.55 BUT TODAY MORNING WHEN I CHECKED ACCOUNT IT SHOW ONLY RS 4.50
SO PLEASE CHECK UR SERVICES & CREDIT MY ACCOUNT FROM RS 20 APPROX...
IF I WANT TO UNSUBSCRIBE ANY SERVICE...LIKE I WANT TO UNSUB SMS PACK...THEN I SEND SMS Dact Sms1p to 53739 and send it..so my sms replied is...Dear sunscriber, Your req could not be processed.plz try again...reliance...so want can i do for this...reliance not give me the power to unsubscribe any service, , , , , Is this Fraud or what?
Plz Sir take Immediate Action on my Behalf...
Such type of poor services are provided by Reliance. No other operator is providing this type of ridilicous service...
Paise mehnat se kammay jaate hai aur ye aise lutte hai...
My number:[protected]

I spoke to reliance customer care executive(*333) about the roaming related services. But to my horror the lady at the other end (customer executive) was asking me what do you mean by Roaming? is that the how the support their clients? I called to rectify my issue ASAP but the she was in questioning mode. they are doing nothing the are torturing the client.Stringent action must be take against blunder customer executive.

sir iam a reliance customer till last 2 years. my number is [protected]. i recharged it with rc 39 free unlimited message offer. but after sending some hundred or more messgaes a day the messages wont send..that will show a message to me that the message sending failed please try later.there is no signal problem at here. even if i try to complaint to the customer care the executives wont respond. and if i want to give a complaint the call wont connected to the executives even iam waiting for an half an hour. please solve my problem soon.

pliese sir network problem solve
name
fazil ansari
post garhi manikpur
distt pratapgarh
230202