[Resolved] Reliance Netconnect — Data card returned but lots of call for to pay the Bill | |||||
I have purchased the relience net connect data card from the Internet , It got delivered to me and the day i have Purchased it was not working , its not receing the the Signal. So i made 10s of calls to reliance Customer carre for the support but no response actively from them, One fine day i asked customer care officer to enter in the complient saying i will not pay money (rent) till this issue is resolved and i want my money back if the the problem is not rectified. They agreed and they entered in the Complient details. Finally i went to Releience authorize service provider with lot of difficulties i returned to Fine one soulution in jaya nager. They said that it will take week time , but it went to 3 weeks still i did not get. Actual issue starts now, i am lots of call from relience department for paying my Bill , i have explained to everybody whoever calls about the issue and not call and distrub . But they are not stopping. i am really frustrated with their call and calls are coming from different number and i have attend the call. i would like to log complient againt concern department. Rel net connect number "[protected]" I have complient as well. Regards Kalaiarasu V Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 4 Comments | |||||
Comments
Dear Kalaiarasu,
Thank you for contacting Reliance Customer Care.
This with reference to your E-mail dated 18/7/2013 for your number [protected] regarding Reliance Netconnect +.
Please note that, we have sent your communication to Netconnect.[protected]@relianceada.com, Customer Care Unit of Netconnect for further assistance and the team will respond to your query shortly.
For any queries pertaining to HSD, you may also dial[protected]chargeable from other Phones)/[protected]Toll Free) or mail us at the above mentioned e-mail ID in future.
Your co-operation and patience in this regard will be highly appreciated.
Assuring you of our best services always,
Thank you for choosing Reliance.
Regards,
Mahalakshmi T
Officer - Customer Care
Reliance Communications Limited.
For further details, you can visit our web-site www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.
Thank you for contacting Reliance Customer Care.
This with reference to your E-mail dated 18/7/2013 for your number [protected] regarding Reliance Netconnect +.
Please note that, we have sent your communication to Netconnect.[protected]@relianceada.com, Customer Care Unit of Netconnect for further assistance and the team will respond to your query shortly.
For any queries pertaining to HSD, you may also dial[protected]chargeable from other Phones)/[protected]Toll Free) or mail us at the above mentioned e-mail ID in future.
Your co-operation and patience in this regard will be highly appreciated.
Assuring you of our best services always,
Thank you for choosing Reliance.
Regards,
Mahalakshmi T
Officer - Customer Care
Reliance Communications Limited.
For further details, you can visit our web-site www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
Yes i spoke to you ...but even then i am getting lots of call ...can u take action to stop those call otherwise i have ask for leagal help.
Regards
kalaiarasu V
Regards
kalaiarasu V
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We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare