[Resolved] Reliance Netconnect — fraudulent activation of value added services and deduction of money
For last several years, we are using this pre-paid number [protected]. The company activated the tune and other value added services, without any request and they are deducting money without our knowledge. Today, i have seen the activation message for tune services,,even when i have stopped all value added services 2 days ago directly after talking with costumer care representative. This is going on for last several years. When i called back, they claimed that it was activated after receiving a message/SMS from me. But since morning no body has used the mobile other than me, i came to know about their lie and caught them red handed. After that they told me that 15/- will be returned to my account which was deducted for tune services.
But, I want back all my deducted money in last several month which was deducted fraudulantly after activating the services by the company representatives themselves.
Thanking you in anticipation.
Complaint marked as Resolved Aug 13, 2020
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