Reliance Prepaid — Prepaid Recharging | |
i have recharged my mobile through online on 4th November with amount 496/-, my mobile not yet recharged and i have raised complaint in reliance customer care(#[protected], as per the customer care people the amount will be credited to my acccount with in 48 hrs, but still i dint get the amount, even after 10 days when i called to customer care, i am getting some irritation answers from that guys, they are asking me to raise again one more complaint and it will takes some more days to get resolve. still how many days i need to follow this issue, every time i need to spend around 30 mins on this to explain my problem to customer care. Was this information helpful? | |
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I have recharged my mobile of Rs= 165/-(top up card)as on 02/01/2009 but yet not recharged.When I asked to agent of reliance he told me that there is a mistake from reliance company.He said that within 24 hrs your recharge card will be active automatically, but today is 04/01/2009 my top up card is not recharged in my mobile.My top up card ser. no. is 65289754.Now could you please tell me how much time will take to activate this card.My mob. no. is [protected].
Reply
I always recharge my prepaid for Rs 496/= Scheme. But I've broke the same for one month. can I recharge the same again.
Sir,
I am a customer of your communications past 3 years, and i thakful for you provided the good services to me in said period, however, i am very sorry to say that, on 6th July -09 EC recharged for Rs 125(STD), at immediately i received the message for successfuly recharged, but when i made a STD calls, it's informed me that, i have insufficient balance to make a call. I shocked, and i was put in a suituation that could not able to make a some importants calls to my client, thereafter, when i spoken with customer care, they denied that there was no such recharge on said date.
I hope you will be taken needful steps.
I am a customer of your communications past 3 years, and i thakful for you provided the good services to me in said period, however, i am very sorry to say that, on 6th July -09 EC recharged for Rs 125(STD), at immediately i received the message for successfuly recharged, but when i made a STD calls, it's informed me that, i have insufficient balance to make a call. I shocked, and i was put in a suituation that could not able to make a some importants calls to my client, thereafter, when i spoken with customer care, they denied that there was no such recharge on said date.
I hope you will be taken needful steps.
Sir,
I am a customer of your communications past 3 years, and i thakful for you provided the good services to me in said period, however, i am very sorry to say that, on 6th July -09 EC recharged for Rs 125(STD), at immediately i received the message for successfuly recharged, but when i made a STD calls, it's informed me that, i have insufficient balance to make a call. I shocked, and i was put in a suituation that could not able to make a some importants calls to my client, thereafter, when i spoken with customer care, they denied that there was no such recharge on said date.
Mobile No;[protected];
My complaint No is[protected].
I hope you will be taken needful steps.
I am a customer of your communications past 3 years, and i thakful for you provided the good services to me in said period, however, i am very sorry to say that, on 6th July -09 EC recharged for Rs 125(STD), at immediately i received the message for successfuly recharged, but when i made a STD calls, it's informed me that, i have insufficient balance to make a call. I shocked, and i was put in a suituation that could not able to make a some importants calls to my client, thereafter, when i spoken with customer care, they denied that there was no such recharge on said date.
Mobile No;[protected];
My complaint No is[protected].
I hope you will be taken needful steps.
Dear sir,
My name Suryakant Hanmantrao Sali.
I have Reliance prepaid CDMA my Cell No. [protected]
hardly Previous two days ago Dt.19/08/2009. I was recharge 35/- & also 100/- with my icicibank net banking service.
but yet i dont have any balance in my account
your costomer care would dont gaave me any responce
please send my recharging ballance in my account as soon as
thank you
My name Suryakant Hanmantrao Sali.
I have Reliance prepaid CDMA my Cell No. [protected]
hardly Previous two days ago Dt.19/08/2009. I was recharge 35/- & also 100/- with my icicibank net banking service.
but yet i dont have any balance in my account
your costomer care would dont gaave me any responce
please send my recharging ballance in my account as soon as
thank you
Dear Reliance (CDMA) Div.,
I have rechargewith 165/- on getting the sms from RIM that I will be getting 375 mins. (std/ local) with the recharge and validity 30 days. but today on day 15, I am being greeted with the message that "You have insufficient balance " .
Calling repeatedly the Call center gives me the impression that "Either they don't know the 165/- option or simply taking me for a ride with the plea - "System is down now please call later" (obviously after hearing the type of recharge that I have incurred).
Please take kind note of this and offer a remedy immediately to avoid any further consequences that may arise out of this !
" Jago Grahak Jago "
Customer - [protected], [protected]
I have rechargewith 165/- on getting the sms from RIM that I will be getting 375 mins. (std/ local) with the recharge and validity 30 days. but today on day 15, I am being greeted with the message that "You have insufficient balance " .
Calling repeatedly the Call center gives me the impression that "Either they don't know the 165/- option or simply taking me for a ride with the plea - "System is down now please call later" (obviously after hearing the type of recharge that I have incurred).
Please take kind note of this and offer a remedy immediately to avoid any further consequences that may arise out of this !
" Jago Grahak Jago "
Customer - [protected], [protected]
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