Reliance Communications Complaints & Reviews

your company disterb me all the time by calling & sms .pls do not disterb me

Last year i filled all the details for your Reliance one card at your Reliance Fresh outlet at Velachery, Chennai, got temporary card(no [protected]), but as of now i had not recd permanent card, spoken to your customer care two month back they confirm the address etc but i had not recd the same, kindly look into the matter and arrange to despatch the same at earlist possible.
Regards
Sivakumar.M/[protected]

ON 16-08 AND 17-08 . I MADE NOS. OF CALL . FROM DELHI
U MAY CHECK IN UR SYSTEM. DIFFERENT STAFF ANY LADY, SHE ATTENDED RUDELY. ANOTHER SOME ALI, MEHBOOB. VIKASH. HARPRIT AND SO ON. THEY ALL VERY BLOODY IDIATE. I WILL NEVER CALL UR STAFF AND UNWILLINGLY I HAVE CHANGE MY CONNECTION.
I WILL NOT AVAIL RELIENCE ANY MORE,
THIEF, DISONEST COMPANY.
I U WANT GET TRUSTED BELIEF IN RELIENCE, ACTION TAKEN
CONFIRMATION REQUIRED.


PUSHPLATA SINGH

NO.[protected]

Sir, have been Working with Reliance 1Year, I handlled Sales Aswell as customercare, i dont know but inspite of some reason
Mr.Sandeep Biswas Has fired me on the spot, I was ready to give intimation and work, but they fired me, they fired on date 19agust2008
and at that time they told me your performance is poor but sir i request you u can cheak my work, i was working at
(05002), Relief Road webworld i hav not any problem but after that mr Sandeep Biswas has Put my salary on Hold and i called them many times for that but they talked very rudely and told me i will not give you your salary, Sir i respect Reliance group and It eas my first job so i respect but sir if top managment behave like this then what we can do its effect in reliance prestige, Sir in A'bad i m living in Hostel if they beahave crucial then wht ?
I called Mr. Sandeep Biswas for my salary and ro know termination reason but they did not talk properly and use abusive language, now sir i request you give me sollution,
i had coordinate with Mr.Parin Patel(Store Mngr.) and also i talked with Mr.Gopal(H.R.In backend) he told me your salary put on hold by Sandeep Biswas.

I joint Reliance for make my future make a good carreer but it spoil my carreer and given me frustration
sir i ask you teell me honestly is it fair???????
sir i can take leagally action but i respect realiance group and i know to develop our country and gujarat its given great contribution so i dont want to rake any action which can effect on relieance geoup prestige . i request you sir please help me.

My self: Anil m. Vyas
employee I.d.:27613084
date of joining:2Nove2007

Thanx&with Regards
Anil M.Vyas
[protected]
[protected]

"IN THE PUBLIC INTEREST"

I received reliance mobile bill for Rs.428.30 and i paid Rs.430 for the same.The next bill received should have a credit of Rs.1.70 but the adjustment was missing in the bill.When contacted customer care and got the reply as the software problem.The problem is only with ONE RUPEE and below it.

The fact is that there are 20 millions customers of Reliance and this results in collection of huge amount for the company.I think some steps should be taken to prevent this.

Card [protected] is not accessed by your Reliance Fresh Outlets and received the statement and address need to be changed as i have shifted my residence.

HI Dear i have many call to in Reliance Regnal Office for over Relance Hello Set . But ever time it ignore me, Actulay warenty of two year but it not response me

hello

I have asked to disconnect the reliance data card connection on 10/7/08; we are still getting the bill form Reliance
For terminated connection DATA CARD

Regards
ambrose.S

there are very poor network service at Muri, Ranchi Jharkhand telecom circle. All the smart user at muri are frusted with the service. All o[censored]s complain to the customer care of company but the result is same. please do needful action.
thank you

Sir,
I am a prepaid user of Reliance. my no. [protected]
I hadn't subscribe for 53030 service, which is FMIndial pack what is this i dont know. i never use it. but from the last three month they always cut Rs.30.00 from my balane for the sake of this service. i talked to their customer care many time but i never got any satisfactory response from them. They gave me some number to unsubscribe this service but each time i got null response. I am totally fedup with this. Please help me.

Dear Sir/Mada, ,
I'm Sushant, from Rourkela, Orissa. My sim is bolcked from last 2 days. when i insert the sim, massage appears that " INSERT SIM ". I went to my nearest office, but the office staff says that you have to take new sim.
I'm also ready to take new sim but i need the old numbers that are stored in sim memory.
Sir atleast do some arrangement so that i can goet my stored number from sim.
Its very essencial for me.
Hope to get your kind response soon.
Thanking you,
with regards,
Susant kumar Ranjit.

my reliance GSM cell number is [protected]. I have not activated hello tune but last few days hello tune activated automatically without taking my permission. I want to deactivate this hellotune. please give me the procedure how i deactivate the hellow tune.

I am Reliance Smart Customer for the last three year (Mobile No - [protected]). I listed my no in Reliance Smart DND (do not disturb) list two years ago.
Before this Puja, I got a call from Smart for their "exclusive" Puja offer. I refused to take the offer and asked that man that Why did he call me? as my no is a part of DND list and I am not supposed to get any marketing call from their end. That man didn't reply and disconnected the line.

During Puja, I got so many sms from the no +56677 contains various recipies... I didn't have any clue who send me all this, so I just ignored them.
Yesterday (12/10/2008) when I checked my balance then I found only 3 rupees left in my A/c !!!
I got shocked and call Customer Care immediately to know that, how my balance got reduce from Rs 155/- to Rs 3/- ?????
But they told me that - they can't help me regarding this issue... they don't have proper system to trace how this sms service got activated...

They charge Rs 5, for every sms. I have got more or less 25 - 30 sms.

My complain is -

Why I got a marketing call after enlisted my no in DND list (Mob No - [protected])?
Why they have activated such a costly service without my permission?
As I have no fault regarding all this... Will Reliance be fare enough to get my balance back ??

More than that ... the customer service provider refused to take any complain on that...

Dear Friend,

I have taken a new mobile from Reliance under MY Mobile Unlimited 440 Plan on 2nd October 2008. At the time of finalizing the Plan, I was told that the plan is inforce. But next day they informed about the withrawal of the plan.
When I compalint about the same to web world, initially thy told that they cannot do anything as plan has been withdrawn.But after discuusion with reliance represtative they agreed to activate the same plan on 6th October and told us that I need to activate the mobile first with other Plan and then they will change the plan to My MObile Unlimited 440 Plan.
But till now I am waiting for the same and they did not change the plan. Whenever I call them they are saying this will be done but not giving the time frame. Now they have stopped picking up my call.

Please let us knwo what do I do?

Dear Sir,

I am writing this mail with extreme frustration with the kind of service I have been receiving from Reliance. I requested disconnection of my cell phone no. [protected] in the month of May 2008. Umesh (cell no.[protected]) from the retention team(siddhivinayak agency) visited my place and promised to get my number converted to prepaid free of cost. I agreed to keep the number active basis that. However upon enquiry with the reliance customer care I was told that the information given was absolutely wrong and was only a sales retention technique. I immediately handed over a written request for cancellation.

However the following month I again received a bill. I have requested cancellation more than 4 times. I have submitted all my applications at the Dombivli east center. Everyone in the center is aware about my issue.

I paid off all my charges in advance even before the amount was billed.However I again received a bill stating that my account is active and is past due. I again made a payment and requested for cancellation. Now every alternate day I have a collection boy coming to my place and harassing my parents for money. My parents always provides a photocopy of the last bill signed by the Dombivli Reliance center officer stating that i have paid all my dues but still the harassment continues. I have paid much more than what was required. Every time i visited Dombivli center i was assured that they have escalated the issue and thing will be fine. No one is ready to help me.

THIS HAS BEEN THE WORST CUSTOMER SERVICE EXPERIENCE I EVER HAD IN MY LIFE...

I have been trying to contact Mr.Vineet J Sharma, Reliance Nodal Officer personally but was never able to get thru his number. His number was always busy...

Please Help!!!


Thank you,
Prashant Preman
[protected]

sir i m jasveer singh saini in aligarh (u.p.). i was working reliance communication (asama communication). but ur employee is not proper working . many complet will be there but they is not solve it . many custmer is come in reliance communication. and they use abuse langudge like reliance chor hai . also i was employee in this company they promise me to give joning letter & give Rs. 7000 fix salary but they can give me. i m team leader in this company. i request u that u r leation ur custmoer problem. and solve it. u can cheak ur service in aligarh. plz. my no. [protected]. U can improve ur market image by solve customer problem. thanks

Good Morning,

Hi this is Nagalingam.S from Hyderabad, Andhra Pradesh. Working as a Presentation, Web & Graphic Desinger. Now i am telling you a tale about the irresponsibilty of Reliance staff.

[protected] at 7.00 pm

One marketing guy (Naresh - Mobile: [protected]) of relience broadband came to my home. explain about reliance broadband. tht time i need to change my internet connection. im looking for alternate of my present connection. i said i need a new connection but now i dont have money of 500 rupees so i will apply in 1st week of October 08. But he said no pbm sir i will pay the 500 rupees for you. i said NO need to pay like that. he said no pbm sir its common we are doing like this. so i said ok your wish. he gave one application (Number is [protected]). i filled that and gave him back.

[protected]

Morning i called him for give back 500 rupees. he came by evening (between 7.00 pm to 8.00 pm) and collect the amount. i said we are available in only before 8 am ore after 6.30 pm. so please send your people in that time only. he said ok. and also he asked Rs. 50/- for DD charges and 1 month advance i.e 849/-. I said why dont you tell about this in our first met. that day u said only 500/- for connection. now u r say like this. he said kk if you give i will take otherwise no need sir.

after 2 days...

I got a call from Reliance Broadband people. She asked info and she confirmed my details all are correct and she said you will get the new connection within 7 days...

today is 13th October 2008 means nearly 20 days after...

till now i didnt get connection. when will i call to Mr. Naresh, he is saying no more cable is thier. so it will take some time. i call to customer care toll free number. they give area sales manager number of hyderabad. here also bad luck. he is not lift the call. i just change some numbers and tried. one guy lift the call and gave me one complint phone number. that also not answering.

one day i got a call from your people he said where are you, our people came but you are not at home. so they came back. i askedd you you have my number na than before you people caoming why dont you call me? he said i will send tomorow. frm tomorow same nobody respond.

4 days back i call to mr. naresh and i shouted with him. then he gave one person number (Mr. Chandrakanth) may be that number is his personal/official, idnt about this. but he put some irresponsibility caller tone for that phon. When will i call tht says with a female voice.. "Hello.. Hello.. I cant here... Hello... disconnect sound. " i tried to that number but he cant pickup the call. after few rings he answerd my call. he said i will send people today. i said please send after 6 pm. he said Ok. but till 7.30 pm he is not answer to my call. when will he receive my call and said our people came to your place they call to you. i said i didnt get any call from your people. but i call to you and your office. he said ok i will check. from next same no responsibilty.

Last saturday i call to mr. naresh and ask about connection. he said im out of city i will call to and get back with you. i said no need just give back my amount. he said i will check.

So finally... I lost 25, 000/- project because of your people.

i want to say one thing. i am tired with your irresponsibility. with in 24 hours kindly give back my amount i.e. 500/-. Otherwise i will give compliant to Police. Its very serious. It is not a good business way. Its not a 500/- matter. its your 'BIG' problem.

Just go through this.

Some another examples for irresponsibility of RELIANCE.

http://www.indiabroadband.net/reliance-broadband/3976-reliance-where-ceo-also-ca...⇄

http://www.mouthshut.com/review/Reliance_Broadnet_Broadband[protected].html

I have taken Reliance Broadnet connection under INR 450/- per month @ 75kbps unlimited data transfer plan few days back under the Customer ID no. :[protected] in Gurgaon. Each time i try downloading, the speed of download never exceeds 10.0 kbps. I don't know why at the time of selling these guys claim that they have laid optical fibre cables and a dedicated line will be provided in which download speed will be in the range of 60kbps-65kbps.
Now if you try to contact Customer care, they give you the complaint number as well as the time frame in which this problem will be resolved. But noone ever turns up to resolve the problem.
Really, it is as worse as you cab expect upto.

I have been using Reliance cellphone for over a year now, i am happy regarding their network facility, but off lately i am getting lot of service calls and sms from reliance regarding various offers .The timing of these calls are inappropriate and there are lot of calls and sms during the day .Its very annoying and frustrating .I had issued a complaint on it on 23rd September and they said that by sending and sms it would be deactivated, i get a confirmation message from reliance that my request would be dealt within next 45 days .This is absolutely unacceptable .they can activate a phone within 48 hours but cannot deactivate a service .Their customer service says they can't do anything and i have to wait. This is not expected from such a company . i also Speak on behalf of all the people who face this similar issue. i just hope this issue is dealt at the earliest .