Reliance Communications Complaints & Reviews

Hi,

I had this connection for my home use, initially i had the limeited 4GB download coonection. I wanted to change it to one unlimited one which they did change it at all despite so many reminders and whenever i called them they promised that they will do it with immediate action and i like a fool taking their words seriously, thinking that the connection has changed i started downloading without limits and one fine day i receive a bill of 10, 000. Now they are calling for the biil, no one cared to call to tell me that the request is still on hold but they are more worried about money. Please help me find a solution. I want to take legal action aginst them. You know these people hire goons as collection agents and they are calling me and harrassing me.

Please help

Dear Sir,

My name is Manpreet Singh Ahluwalia and I also took a reliance data card in June 2007 number: [protected], this card was working fine till 18th Sept 2007 when I left for US. I came back on 18th Dec 2007 and tried to use the card again till that date allmy payments were made on time irrespective of not using the card for these 3 months. When I tried to se the card to connect it was not working again I had to go out of Delhi for 5 days so was not able to go to the service center to get it worked on.

In Jan 2008 I went to reliance web world from where I got this card and they took 8 days to tell me that the card is no more in working condition and I will have to submit the card in the service center.One of the employe of the webworld who had provided me with this card ( Pravin, Cell No: [protected]) Guided me to go to Krishna Park Near Janak puri to your service center. On 12th Jan 2008 I provided this service center with the Data card and they told me to come after 1 week to collect it back.

I kept on visiting them for 5 months and they always use to say that Reliance has stopped making these kind of cards so its taking tie to get replaced in the men time I got numerous calls from your collections department and I always use to tell them about this issue and at the end they use to wave off the old dues plus give me assurance that they will get this issue resolved.

In Sept I got the last call when I had a brief discussion with the representative and told him to terminate the servoces as its of no use that I keep on calling you guys and you guys calling me to try to resolve this issue and asked them to clear all the pending due which were not there since the card was never used after 18th Sep 2007.

Today 8th Dec 2008 I get a call at my home landline where in I am asked to call on [protected] when I call this number they ask me to come to the court due to non payment of my bills when I tried to talk to them regarding the issue they say that the bill is 5-6 months old and that I have to pay the bills.I disagreed with them and have mentioned that I will no come to the court cause first of all they never sent me any Notice and on second hand when I have already asked for the termination of services why they are calling me.More over I have already filed a complaint in Consumer court regarding this issue ( complaint number 161325 )and as per my statements above I still have the Job card recipt with me which states that the card is with them since 12th Jan 2008 I always ask your agents to provide me with the fax number where in I can fax you guys this recipt as it is very hard to read what all is writen on the job card due to the printing font but never got that.

Today also I called on there customer care number and the person assiting the call clearly mentioned these words" You have submited the card at our service center but since you gave that card to an indivisual who was there so that is your issue as we (Reliance) will not take the responsibilty of that even if that person is using this card the docit number of this conversation is [protected] you guys can very well listen to the recording which is done of each and every cll your agents get on daily basis.

I have also writen a mail to Rcomnodalofficer.[protected]@relianceada.com on 8th Dec 2008 and have asked them to provide me with an NOC and also to ask these people to stop calling my place and Harassing my family I would like to finish this topic here only as I also dont have time to keep on moving from to there just cause of that Rs4000 card which at the end was a complete loss for me and also a pain for me.

Please help me so that I can come out of this issue and these kind of calls from Reliance.

This is binay from ranchi, i had sent message for gprs settings few days ago, but i didn't receive settings, plz provide me settings as soon as possible.

Dear Sir,
Pls note I have following reliance mobile nos on my name
a) [protected]----account no..[protected]
b)[protected]...account no..[protected]
c)[protected]...account no..[protected]
Request for CUG was placed on these three nos.
Ever since these phones were operational, 4(four) CUG charges were billed on each connection.Several visits to your centres have been made. Now I see that still 2(two) CUG are being billed on each connections. No one has bothered to correct this error.
I am being cheated/robbed of my money due to no fault of mine.
These phones are with my staff.
I strongly object and request that the same be corrected and amount overchared be refunded/adjusted with immediate effect.
If this is not done in the next bill, I reserve the right to approach legal authorities for appropriate action and sue the service provider.
We are a multinational company having at least 30 connections.I will be forced to withdraw the connection.
Will some one wake up do the need full.
Expect to hear from you soon

I had invested INR 5000 /Month through SIP+Insurance in Reliance Mutual Fund (Reliance Growth Fund). On Oct 08 they had deducted 5000INR 2 times. I lodged a complain (complain no.[protected] on 15th October 2008. In spite of several phone calls and follow up they have again deducted INR 5000 two times in Novemebr 2008. I have sent them bank statement desired by them, but they are not refunding me the money. I have called up their Customer Care for 12-15 times in last 2 months. The only assurance I recieved from the Customer Care is that they are accelerating the issue. Every tme their supervisor refuse to talk with me and Customer Care Executive assures me that he will call back. Till date no one has called me back.

Sir,
i m a user of reliance communications netconnect card since past 3 months. I m on their prepaid unlimited usage tariff. Every now and then my service is disabled. When i call the customer care they constantly keep misleading every person has something different to say and some of them even say i dont have balance in my account even though my account shows the balance. I constantly keep on calling the customer care but my problems dont get solved until i have called then minimum 10 times.
Kindly do the needs on my grievence.
Thanking you.
Yours truly
harshvardhan

Hi
This Sivaram from Pune and my mobile number is [protected].

I have taken reliance postpaid connection 5 months back.After three months I raised a request for soft copy for itemised bill to my mail id.Customercare people activated this request and as well as activated hardcopy bill and cut 25 Rs(Service charges for itemised bill) extra in my OCT 2008 bill also, as I didnt raise request for this.I have again raised request for deactivate this hard copy bill, they have taken this request but for next month bill ie NOV 2008 also they cut this 25 Rs again. I have spoke to customercare people but those people way of talking is not good.

Please dont go for reliance india mobile.

Thanks,
Sivaram

respected sir or mam
i want to say u that i want call hisory of my mob.no.[protected].which is very important to me.
so, i request u to send call history of my mob.no.
for this i shall be ever obliged to u

sir,
I am complaining you, about bad service of reliance Net-
connect.we purchased its 12 march 2008, its 8760 Rs.
we paid 8760 Rs. its for one year, but within 7 days when
I use Net- connect then, connect closed . its problem by reliace
so i complained today and reliance customer care given us
Request id no:[protected] by Mr.Dipak valant.
sir, my Net connect no :[protected]
sir i want that it will given us nice servie as the customer need.

my no. is [protected]. i have taken this sim on 28th nov 2008. on 3rd December 2008 my connection is barred. there is no incoming and outgoing calls available fron my no. this is totally done without verification. i have submitted all required documents. i want my connection back permanently immediately orelse i want the price of the sim back. this is the worst connection i have ever used.

dear sir my reliance smart number is blocked my SIM number is 89910 [protected] please get it fast its so urgent thank u