Reliance Prepaid — No intimations to Customer on the rules and changes in the plans

Reliance Prepaid — No intimations to Customer on the rules and changes in the plans

C Chinnu from Delhi, Delhi

We bought reliance mobiles by getting attracted to the 496 (All India rel-rel free) plan. While taking this plan they did not inform us that it will get expired if you dont recharge before the month gets complete i.e when you take this plan on 1st of a month, you should recharge it before first of the next month to continue in that plan . If you miss to do that then you cant use that plan anymore. The second month when we went to get it recharged, they informed that it is expired and we cant do that. We were out of station when it got expired and inquired in that state whether we can recharge for another state's number. They said that it is not possible. Now after coming to our place and tried these people simply rejected. They should atleast have sent a message stating that your recharge period is getting expired and you should recharge before so and so date.Instead they send mere waste messages . The customer service of reliance is deadly. Was this information helpful? No (0) Yes (0)

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Comments

Kalpesh R Dharamshi

from Gurgaon, Haryana

To,
Respected Sir,
This is second time my balance of Rs 21 rs automatically deducted from my mobile...before this balance of rs 40 has been deducted from the mobile...

Please take necessary action to resolve my problem and get back my balance of rs 61 .

Thanks & regards

Kalpesh R dharamshi.
[protected]

Sudhir moreshwar Bidwai

from Pune, Maharashtra

To,
Respected Sir,

This is to inform you that from my prepaid phone sercives the balance of Rs 30 automatically deducted from my mobile on dt. 28/11/2008. for the Services of PREIAR ALRAM CALL DAILY RINGING ON 7.10 TO 7.15 Morning. Which service not activate by us. Sir This services is now disactivated by you. but the deducted balance is not add back my account.

Please take necessary action to resolve my problem and get back my balance of rs 30 .

Thanks & regards

Sudhir Moreshwar Bidwai
[protected]

M.Arockia Dass

from Bengaluru, Karnataka

Hello,

i am using reliance landline prepaid number in bangalore. My number is: 080.32485349 and RF No: RHW FW [protected]. i have shifted to dindigul which in tamil nadu.so i want to change my number into tamil nadu circle ( Near madurai - exact location is dindigul).please do needfulhelp. thank you. please call me regarding this :[protected]