Reliance Prepaid GSM — UnaUthorised Deduction of Balance

itnmishra

from Pune, Maharashtra

Address:

Pune, Maharashtra

Hello Sir/Madam,
Continue with the below problems and contineous followups, yesterday i saw my account balance(mobileno.[protected]) is reduced by Rs5.
I called the customercareno.198 and loged a complain.Today i got a message(Srno.[protected] has been processed) and got the refund of Rs5.
Again when i checked my account balance at 10.20 PM, i saw a deduction of Rs3 from my account.
I called the customer care again and talked to Mr. Dev Vandare. He informed me that i have activated some service pack by dialing *123#09* which i checked from my call history and is totally wrong.These people are doing it purposefully, because they know that nobody will check Rs3.But this is a serious offence.

Nihar Mishra
Chandan Nagar
[protected]

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Comments

Ramesh

from Kolkata, West Bengal

Reliance Prepaid Connection — Unauthorised deduction of account balance

My prepaid service provider Reliance is deducting money every other day from my prepaid account balance for callertunes which i never download. I use my phones only for incomming calls & no othe use even then they have deducted money twice in last 3 days for callertunes which i never downloaded, old & bakwas songs were attached as my callertune which i never asked for.

RAJENDER SINGH

from Anand, Gujarat

prepaid connection reliance — unauthorised deduction

company has made deduction without my consent.also customer care executive has denied for reimburse the same amount. this type of activities made by the compny is very harrassing.

Rajender singh

[protected]

SURESH CHAND NAITHANI

from Delhi, Delhi

RIM Bagger Charges

My prepaid service provider Reliance is deducting money every other day from my prepaid account balance for different services which I never activated.

Naithani
[protected]

Mohan Meena

from Ratlam, Madhya Pradesh

Reliance GSM — Unauthorised Deduction

I have Reliance gsm sim no.[protected].on date10.10.2020 Rs 30 Deducted from my balance without active any programme &last month automaticlly active ganesh prog.and deducted Rs 30.customer care not responding properly.if my Rs 60 not recharge in my sim I am going to consumer court.
Mohan Meena

jkrishna555

from Kavaratti, Lakshadweep

Reliance GSM — unauthorised deduction from prepaid account balance

In the first week of september 2011 i recharged my prepaid account (mobile number [protected]) with the denomination of Rs 50. Since i was in roaming outside9 my home network i switched off my mobile and kept the sim outside the fone for 3 weeks. But when i swiched on the phone on 22/9/2011 i had lost Rs30 from my balance. I contacted the customer care. They told me that some pack was activated, due to some technical error and that it will be deactivated and balance would be restored in 24 hours. since that did not happen, i contacted the customer care again on 23/9/2011 and then they informed me that my comlaint had not been registered with them and the amount would not be restored.

Jayakrishnan G
ph no: [protected]