Reliance RIM — account balance deducted

Reliance — Deduct Balance from account

Hello,
I want to register my complaint against Reliance communication. on 28th may i replaced me normal sim to OMH sim with the cost of 100 rs from Chandigarh Web world sector 34. they told me you can access Broadband plus free of cost upto one moth. so i was using broad band plus on my samsung corby handset.

to confirm this it is free or not i had checked my balance so many times they didn't deduct my balance. i was happy.

but after some time on 30th may i got message i was out of balance. on 30th i recharged my no with 100 rs.
after recharging again my balance was Aprox. 49 rs.

To solve out this issue i called on *333 three time a day on 30th may every time they said we can't processed your request at this time due to system up gradation. I told no problem i will call later.

But now i am not enabling to call customer care. i think they blocked my Mobile no [protected].

this is really pain full for me i am with reliance from the last 2.5 years.

if they cant solve customers problem why they blocked my no to call customer care.

Please help me to get my all balance

Still Reliance Is unable to solve my problem. They contacted only once with unsatisfied answers to my question..

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare