Reliance Smart Gsm Service — illegal way to cut balance | |
my mobile no. is [protected](reliance smart gsm connection).the company is reducing my balance day after day illegally.they released night calling promo card advertised as unlimoted calls to reliance no.s between 11pm - 6 am.but after recharging they have reduced my full balance.they r not responding me properly.just said that it was cut in proper way.they r doing that day after day.so i am an being a student of an engineering college seeking guide against this unethical illegal process of the mobile operator. Was this information helpful? | |
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My mobile no. was [protected](W.B). Several times they cut my balance by giving hello tunes, Once Rs 30 for 30 days & again Rs 20 for 20 days, which I did not opt. Also they gave a cooking tips & deepavali message tips of Rs. 30 for 30 days, although the charge was written Rs. 10/10 days. Their customer care executive gives all responsibility to the customer & declines to reverse the balance.
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balance deduction without any reason...customer care number is a bull number. nobody is there whether it in working condition or not...
Smart GSM service — ILLEGAL DEDUCTION OF BALANCE
SMART GSM SERVICES IS DOING ILLEGAL AND UNWANTED DEDUCTION OF ACCOUNT BALANCE WITHOUT ANY CONFIRMATION FROM THE SUBSCRIBER.I AM ANWAR KHAN (WORKING IN CENTRAL EXCISE) AND MY PHONE NUMBER IS [protected] AND THEY HAVE DEDUCTED THE BALANCE AND SET A CALLER TUNE WITHOUT ASKING ME AND IMPROPER CHARGES ARE LEVIED FROM THEIR SIDE.
I WISH I CAN FILE A CASE AGAINST THEM IF NO PROPER ACTION IS TAKEN BECAUSE THE SAME HAD HAPPENED FOUR TIMES IN THE DUE PAST.
I NEED AN EXPLANATION FOR THIS PROBLEM.
MOHD.ANWAR KHAN
CUSTOMS CENTRAL EXCISE & SERVICE TAX
INDORE(M.P.)
[protected]@gmail.com
My mobile no. was [protected]. Once they cut Rs. 15.00 to download a animation mp3 form motorola L2 mob. But acctually I use NOKIA 1208. when I contact with R Care from N1208 they told me that I use motorola L2 instead N1208.
Once again they activate football alert. when i complain they checked it all correctly.
In one month i suffer with my smart mob no. If this problem again occure I release my no.
Once again they activate football alert. when i complain they checked it all correctly.
In one month i suffer with my smart mob no. If this problem again occure I release my no.
My mobile no. was [protected](U.P.). From last 6 months they cut my balance by giving India Today News pack, each time Rs 30 for 30 days, which I did not opt. In the month of December, 09 they gave a Jocks, India Today News pack & deepavali message tips of Rs. 90 for 30 days, but when I complain they told it was applied by me which was totaly illigal. Then I deactivated all these but from January, 10 till July, 10 every month they activated the India Today News pack and deduct Rs 30, This way till now Reliance GSM Stollen my Rs. 270. Their customer care executive gives all responsibility to the customer & declines to reverse the balance.
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