The President & Chief Operating Officer
RELIANCE Communications
Attn: Mr. Mahesh Prasad
Case of Cheating, Difficiancy of Service resulting in Monetary Loss and Loss of Reputation
Dear Sir,
for the past 4 months (i.e. involving the last 4 Bills from Reliance Communications to me)
you have DISCONNECTED service to my Mobile Phone No: [protected], well BEFORE the due date of payment of EACH Bill
and within 2 days of receipt of the Bill from you. (In the case of the Bill for November 2009, the service was DISCONNECTED even Before the Bill statement date !) :
Relationship No: [protected]
Cell Phone No.: [protected]
CIOU Code : MURI 10009
Tariff Plan Name : Simple 99
Credit Limit : Rs. 4,300/-
Latest Case:
Bill Period :[protected] to[protected]
Bill Date : 22 / 01 / 2010
Bill received on : 30 / 01 / 2010 (8 days after Bill date)
Bill PAID on : 31/ 01 / 2010 (9 days after Bill Date, 1 day after receipt of Bill, 8 days BEFORE DUE DATE )
Service Disconnected on : 31/ 01 /2010 8 days BEFORE DUE DATE
Bill Amount : Rs. 1,221/-
Credit Limit : Rs. 4,300/-
I have NEVER crossed my Credit Limit
I have NEVER made payment AFTER due Date
YET for the last 4 Bill Periods, you have DISCONNECTED service to MY CELL Phone
(both INCOMING as-well-as OUTGOING) well before the due date and within 2 days of my receiving the bill
and ONCE even BEFORE the BILL DATE (NOT DUE DATE) !
This has caused be immense financial loss amount to Rs. 2,00,000/- , caused me to be un-contactable even from my family and business contacts (each time I have incurred a loss of over Rs. 50,000/- due to this) and,
further this has caused severe harm to my financial stading and reputation as a person who cannot even pay his phone bills !
I reserve the right to claim further amounts on this account from you.
You are hereby given 7 days notice via this email to show cause why you should not be prosecuted for (1) cheating me (by virtue of having charged be a fixed fee and yet disconnected my cell phone service within the period of the fixed service fee , (2) deliberate deficiency in service amount to loss to me of Rs. 2,00,000/- and further damages for loss of reputation and financial standing.
Also, I do NOT wish to be contacted by any of your outsourced Call Center personnel at anytime on any account whatsoever.
Yours faithfully
Vijay Kirpalani
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications — Non activation of change of plan
Sir,My reliance mobile number is [protected]. I requested for a change in plan from postpaid to prepaid and cleared all the dues. But the bills and consequently notices keep coming asking for payments for post paid. We visited the local office ' n' number of times but all that is only futile. Moreover, they say that our request has not been updated in their records due to some problem that existed with their franchisees. This is highly embarrassing and the harrassment over phones is highly irritating. Please help us resolve this.
Thanks